Groove

AUGUST 20, 2020

If you're a B2C eCommerce retailer, improve your holiday marketing strategy by creating gift guides for various customer personas. Gift guides help to improve the customer experience and make shopping easier by sorting products by who they're suited for, like "For Him" and "For Her.".

eCommerce 243

eCommerce Marketing Social Media Gifts 243

ChannelAdvisor

DECEMBER 19, 2020

In the spring of 2020, we created a resources page with information — including blogs, eBooks, webinars and more — specifically to help brands and retailers navigate the ongoing changes. . #4: The COVID-19 crisis upended our personal and professional lives and caused many businesses to reevaluate the way they were operating.

eCommerce 105

eCommerce Fulfillment Webinar Shipping 105

Groove

MAY 20, 2020

In order to see an increase in your eCommerce conversion rate, start by improving the customer experience within your site. To combat this, identify and resolve mobile-specific issues to create an intuitive customer experience — while contributing to mobile conversion rate. 10 Tips to Increase eCommerce Conversion Rate.

eCommerce 370

eCommerce Payment Services BigCommerce Mobile 370

Retail TouchPoints

JULY 12, 2023

The most advanced AI networking features address these challenges by recommending ways to boost network performance, without costly upgrades, while simultaneously delivering on operational expectations and customer experiences. Trent Fierro is a Senior Marketing Manager for AIOps and cloud solutions at HPE Aruba Networking.

Retail 234

Retail Operations Management POS 234

Liveintent

OCTOBER 28, 2020

Make sure the page matches your seasonal ad creative for a more intuitive customer experience. Allbirds captures the holiday spirit with: Customized messaging. If you would like a deeper dive into display ad best practices and to see more real-world examples of high performing campaigns, download our eBook.

Gifts 126

Gifts Download Presentation Mobile 126

Kibo

APRIL 7, 2022

But headless offers huge benefits to eCommerce businesses in terms of speed, control, and quality of customer experience. . Headless commerce is the practice of separating the frontend delivery part of your eCommerce setup (the part that your customers experience) and the backend service provision (checkout, catalog, etc). .

Definition 62

Definition Customer Experience Reference eCommerce 62

Groove

OCTOBER 4, 2023

ActiveCampaign - Customer Experience Automation ($15/mo to $323/mo) ActiveCampaign is an AI-powered tool that eCommerce merchants can use to enhance their marketing efforts, notably in email marketing. One of the key features of ActiveCampaign is its predictive sending and predictive content capabilities.

Merchant Services 195

Merchant Services eCommerce Marketing Recommendation 195

Liveintent

DECEMBER 15, 2020

This small but critical detail can dramatically impact your campaign performance, brand perception, and customer experience. Check out our eBook. A clear CTA aligned with your campaign objective is more likely to drive action than one that isn’t. Design like the pros.

Download 131

Download Blog Channel Presentation 131

Ecommerce Platforms

JULY 12, 2021

Let’s start by looking at some of the major benefits: VAT : EU VAT is handled for you, so you don’t have to figure out the VAT for each customer. Cost effective: The website only takes a very small 5% transaction fee from each eBook sale, and there aren’t any monthly fees. Digital products are the top option for Payhip customers.

Payment Services 104

Payment Services Payments Social Media PayPal 104

Kibo

DECEMBER 29, 2020

In Kibo’s ebook, Using Customer Experience Innovation To Rebuild Performance At Scale , we talk about how customer experience (CX) can be a strong guiding light to great performance. However, providing great experiences will only take your organization so far before its inner operations are compelled to catch up.

Operations 83

Operations eCommerce Customer Experience Channel 83

ChannelAdvisor

JANUARY 19, 2023

Download the full eBook, 3 Global E-Commerce Tactics to Address for Success in 2023 , for more tips and tactics as you navigate the year ahead. The post 2023 E-Commerce Series: Drive Excellent Digital Shelf Execution (Part 3) appeared first on ChannelAdvisor.

eCommerce 59

eCommerce Consumer Download Games 59

Kibo

OCTOBER 20, 2022

The CMS platform plays a significant role in your digital commerce channel and the online customer experience. Scalability: As your business grows, the commerce platform should seamlessly scale to avoid any disruptions in business operations or the customer experience. Download eBook.

Channel 62

Channel Presentation Customer Experience Management 62

FastSpring

JUNE 1, 2020

For example, look at your site’s messaging and design and see if there is anything that may take away from the customer experience. This will ensure you provide the best customer experience possible. For example, you can compile blog posts about a certain subject and create an eBook.

Blog 78

Blog Social Media Information Customer Experience 78

Forrester eCommerce

AUGUST 4, 2020

In my research, I found that customer obsession was the good idea that everyone agreed with, but no one knows how to do. Read our new, complimentary eBook to get an actionable framework for a customer obsession strategy. Let's change that.

Customer 61

Customer Customer Experience 61

Kibo

MARCH 29, 2022

If your organization fits this profile,and you’re using a traditional, monolithic ecommerce platform, then you might be struggling to keep a modern, content-driven marketing and customer experience strategy going with the solution you’re currently using. Free eBook: Everything You Ever Wanted to Know about Headless Commerce.

eCommerce Platforms 62

eCommerce Platforms eCommerce B2B Download 62

Groove

APRIL 1, 2022

Introduction Because you’re reading this eBook, you’re likely an eCommerce retailer selling consumer packaged goods online, or you own a brick-and-mortar store and want to transition to eCommerce. Retaining customers in the CPG market is indispensable, and creating a streamlined customer experience is key to retaining existing customers.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

FastSpring

JUNE 27, 2019

Keep reading to learn about a practical approach to infusing customer success across your organization. What does it mean to have a customer-centric culture? A customer-centric culture is an approach to doing business that focuses on providing a seamless and positive customer experience throughout the entire customer lifecycle.

Customer 69

Customer Customer Experience Improvements Presentation 69

ChannelAdvisor

JULY 1, 2019

eBook] 7 Best Practices for Selling on Marketplaces. eBook] Your Crash Course on Amazon Sponsored Products. eBook] Your Ultimate Guide to Advanced Amazon Advertising. [On-Demand Everywhere you turn, someone is preaching the importance of data in improving the customer experience. Get Seen on Amazon. Did You Know?

eCommerce 45

eCommerce Webinar eCommerce Platforms Multi-channel 45

Kibo

SEPTEMBER 28, 2022

In our eBook, we dive into the four pillars of composable commerce, how composable commerce can lower your total cost of ownership, and how to get started if you have composable commerce on your roadmap. Download the eBook to learn: What is composable commerce and what’s the difference between composable and headless commerce?

Download 113

Download eCommerce Platforms Customer Experience eCommerce 113

Kibo

SEPTEMBER 30, 2022

B2B businesses – If your customers are B2C or DTC brands, providing them with a smooth, fast, and efficient purchasing process will distinguish you from the competition. Get the eBook. That means if you also have a B2C operation you can manage that side of your online business from the same place.

B2B 71

B2B B2C Multi-channel eCommerce 71

GetElastic

FEBRUARY 26, 2019

Natalie Berg in the Voices of Retail ebook argues that people no longer GO shopping – people ARE shopping. If one of these fails, then so does auto-replenishment – which then leads to a poorer customer experience.”. Customer experience and technology investment are the key to growth.

Retail 141

Retail Subscription Technology Magazine 141

Omniconvert

NOVEMBER 10, 2018

We spent the last couple of months trying to understand customer retention, how important this is for an eCommerce and the strategies used. We also looked at thought leaders and read papers and ebooks and articles talking about retention.

Customer Retention 60

Customer Retention Customer Article eCommerce 60

ChannelAdvisor

JULY 1, 2019

eBook] 7 Best Practices for Selling on Marketplaces. eBook] Your Crash Course on Amazon Sponsored Products. eBook] Your Ultimate Guide to Advanced Amazon Advertising. [On-Demand Everywhere you turn, someone is preaching the importance of data in improving the customer experience. Get Seen on Amazon. Did You Know?

eCommerce 40

eCommerce Webinar eCommerce Platforms Multi-channel 40

ChannelAdvisor

JULY 1, 2019

eBook] 7 Best Practices for Selling on Marketplaces. eBook] Your Crash Course on Amazon Sponsored Products. eBook] Your Ultimate Guide to Advanced Amazon Advertising. [On-Demand Everywhere you turn, someone is preaching the importance of data in improving the customer experience. Get Seen on Amazon. Did You Know?

eCommerce 40

eCommerce Webinar eCommerce Platforms Multi-channel 40

Kibo

APRIL 26, 2022

Microservices facilitate good customer experiences in a few ways. Customers value good experiences to the extent that they’ll spend more with and remain loyal to retailers who get it right. The data collected and connected in a headless commerce system is what drives rich customer experiences. Download Now.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

GetElastic

FEBRUARY 8, 2018

However, brand communication and commerce were still parallel entities: aligned, but created in separate silos often leading to a fragmented customer experience. Customers read it, like it, buy it – with no confusion and less time to change their mind.

Customer 133

Customer Omnichannel eCommerce Books 133

Liveintent

SEPTEMBER 16, 2020

Optimize your online store experience. With so much competition for these spenders’ dollars, it’s critical to offer a good online customer experience. And ensure your mobile site offers as good an experience as your desktop one does, since 18% of boomers default to smartphones when shopping online.

Shipping Costs 62

Shipping Costs eCommerce Shipping Reference 62

GetElastic

SEPTEMBER 15, 2021

69% of B2B buyers are willing to pay more for a personalized experience. As the role of customer experience expands in B2B eCommerce, brands are investing heavily into personalization. This helps B2B organizations’ highlight how their buyer experience is superior in comparison to its key competitors. Read the ebook.

B2B 146

B2B eCommerce Customer SEO 146

GetElastic

JULY 19, 2016

Customers Expect a Uniform Experience CEOs are concerned about accelerating business activity—from product development through to customer response. To ensure customer response is positive, CEOs need to understand how important it is for the customer experience to be seamless throughout the entire customer lifecycle.

Omnichannel 113

Omnichannel Download Technology Channel 113

ChannelAdvisor

SEPTEMBER 23, 2020

In addition to monitoring your retailer network, it’s important to collaborate on strategies for improving the customer experience. This is precisely what the e-commerce specialists at ChannelAdvisor have created in their all-new eBook, A Guide to E-Commerce for Brands.

eCommerce 81

eCommerce eCommerce Technology Multi-channel Consumer 81

ChannelAdvisor

FEBRUARY 18, 2020

In this eBook, we’ll walk you through proven best practices for supercharging your marketplace strategy, including: . Your customers’ experiences determine whether your company sinks or swims. Watch On-Demand. 7 Best Practices for Selling on Marketplaces. Marketplaces sure have changed. And not just a little. They measure trust.

eCommerce 52

eCommerce eCommerce Software Food and Beverages eCommerce Platforms 52

ROI Revolution

APRIL 30, 2019

A user’s positive experience with a video ad increases their purchase intent by 97% and brand association by 139%. Advertisers who don’t make use of video content throughout the customer experience will fall behind the competition. Amazon video ads are likely to benefit large brands with big advertising budgets.

Mobile 60

Mobile Article Download Presentation 60

FastSpring

JUNE 25, 2019

Notifying your customers that their credit or debit card information is expiring is one way to reduce this instance of unintentional churn. No business owner wants to spend valuable time writing emails or making phone calls to customers asking them to update their payment information. Reason #4: Increase Your Work Efficiency.

Payment Services 63

Payment Services Management Payments Subscription 63

Demac Media

SEPTEMBER 22, 2017

Download your copy of our FREE ebook The Retailer’s Guide to The Galaxy Holiday Season: Guide Your Customer’s Journey with Holiday Merchandising! The stakes are high for retailers and merchants during the holiday season, anything you can do now to improve the customer experience of your store to drive a sale is critical!

Events 40

Events Download Improvements Customer Experience 40

Smile.io

APRIL 13, 2022

 A few small slip-ups may land you in your customers’ bad books, and as large companies like Old Navy, Dillard’s, and Air Miles can tell you, no company is too large to have their customer experience go from good to bad as a result of their rewards program. Read our ebook featuring the best of the best.

Shipping Costs 81

Shipping Costs Department Stores Payment Services Customer 81

Ecommerce Platforms

MAY 15, 2023

At the heart of the company’s solution is its web app, an all-in-one tool companies can use to manage shipments and drive amazing customer experiences. There’s also the “Shippopedia” and a host of eBooks and downloadable guides for those who want to learn more.

Merchant Services 104

Merchant Services Shipping Costs Shipping Live Chat 104

ecomdash

JANUARY 21, 2019

Of course, demonstrating the spirit of Valentine’s Day in your website design will enhance your customers’ experiences, which in turn encourages them to buy more. If you are looking for a way to grow your customer database try offering digital downloads with Valentine’s Day themes. Ebooks about your ecommerce niche.

eCommerce 96

eCommerce Social Media Gifts Jewelry 96