Retail TouchPoints

APRIL 27, 2021

FedEx and Adobe have entered a multi-year collaboration that will begin with the integration of Adobe Commerce with ShopRunner, an ecommerce platform and subsidiary of FedEx Services.

eCommerce Platforms 147

eCommerce Platforms Merchant Services Payment Services eCommerce 147

Retail Technology Review

AUGUST 29, 2017

Lingerie retailer, Bravissimo, has underpinned its international omnichannel capabilities and enhanced customer experience with a new ecommerce platform in conjunction with Black Pepper Software, the agile software development provider.

eCommerce Platforms 93

eCommerce Platforms Customer Experience eCommerce Customer 93

Ecommerce Platforms

APRIL 3, 2020

Whether you’re selling wholesale products to developers, business owners and investors, or you’re offering digital services and education, you need the right B2B ecommerce platform if you want to thrive in this competitive space. Identifying the Best B2B eCommerce Platforms. Best B2B Ecommerce Platform: Shopify Plus.

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Ecommerce Platforms

FEBRUARY 23, 2021

As your business grows, your enterprise ecommerce platform needs to be equipped to handle a range of tasks, from rendering product catalogs to managing orders. Let’s look at some of the best enterprise ecommerce platforms around. The Best Enterprise Ecommerce Platforms. Shopify Plus Cons ??.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Fabric

MARCH 28, 2023

Furthermore, losing control of the customer experience can attract bad actor sellers and expose businesses to financial, legal, and operational risks. Their marketplace has attracted bad actor sellers and their carefully-planned expansion into the long tail has eroded the customer experience and negatively impacted the brand.

Customer Experience 130

Customer Experience Customer eCommerce eCommerce Platforms 130

Kibo

JULY 24, 2020

We’re seeing some online shopping behaviors advance by 3-4 years in only 3-4 months, which makes owning the right ecommerce platform. Enter The Modern Ecommerce Platform. Good ecommerce can scale up or down easily and grow with companies as they expand their offerings and expand to new online channels.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

Fabric

NOVEMBER 2, 2023

Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retail operations. With global e-commerce sales projected to reach $6.3 trillion by 2026, it’s now more important than ever to invest in a platform that can adapt and scale as your business grows.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Retail TouchPoints

MARCH 21, 2024

Scalability refers to the ability to increase or decrease cloud resources as needed to meet changing demand, and it’s essential for modern ecommerce platforms. A clear understanding of the “how” and “why” when it comes to the cloud’s impact on the retail experience can be game-changing.

eCommerce 258

eCommerce eCommerce Platforms Events Customer Experience 258

lateshipment

FEBRUARY 14, 2020

Hence the need for Delivery Experience Management (DEM). What is Delivery Experience Management? Organizationally Delivery Experience Management (DEM) sits at the very intersection of onsite customer experience, post-purchase customer experience, and last-mile order fulfillment. . Final Word.

Customer Experience 260

Customer Experience Management Shipping Costs Customer 260

Fastr

FEBRUARY 16, 2018

Online shopping is not just for large companies – with the latest ecommerce platforms and features, retailers big and small can easily set […]. The post 5 Customer Experience Best Practices That Convert appeared first on Zmags.

Customer Experience 100

Customer Experience Customer eCommerce Platforms eCommerce 100

Korona

AUGUST 5, 2022

A driving factor for many shoppers’ choice is the customer experience offered by each cannabis retailer. Improving a dispensary customer experience is an ongoing process that should be continuously polished and adjusted. Below is a detailed guide on how to improve dispensary customer experiences. Table of Contents.

Customer Experience 94

Customer Experience Improvements Customer POS 94

Retail TouchPoints

JUNE 25, 2020

Threekit , a visual customer experience solution provider, has launched a new configurable augmented reality (AR) feature. The tool helps retailers give customers a more accurate view of products — one that can be customized to showcase every color, material and feature.

eCommerce Platforms 179

eCommerce Platforms eCommerce Magento WooCommerce 179

GetElastic

DECEMBER 12, 2017

It sounds like a scene from Star Trek, but voice recognition is already being used by some brands to transform the customer experience. The impact on customer experience: Your voice is now your password. Voice technology requires a future-proof ecommerce platform that facilitates marketing agility.

Customer Experience 144

Customer Experience Technology Customer eCommerce 144

FastSpring

OCTOBER 13, 2020

Get to know the fantastic team behind the ecommerce platform! In this post, we’re featuring our Senior Manager of Customer Experience, Jay Offringa Hall! I am currently the Senior Manager of Customer Experience. What is your current role at FastSpring? How long have you been in your current role?

Customer Experience 121

Customer Experience Management Hobbies Customer 121

Fabric

APRIL 16, 2024

Bottom line: If you are spending more money and time maintaining than innovating, it’s a likely sign that you have some antiquated platforms that must be replaced. The employee or customer experience is at risk. That pulls resources away from keeping up with customers’ wants and needs. Consolidation.

eCommerce 147

eCommerce Retail eCommerce Platforms Technology 147

Fabric

APRIL 17, 2024

This places a huge strain on customer experience and brand loyalty, and there isn’t a retailer out there today who isn’t trying to improve inventory accuracy. If you’re not prepared, any hiccup in order fulfillment or the customer experience can derail a critical sale.

Order Fulfillment 130

Order Fulfillment Payment Services Shipping Costs eCommerce 130

Retail TouchPoints

NOVEMBER 21, 2023

GoodwillFinds — the online ecommerce platform of the 120 -year-old nonprofit Goodwill — has teamed up with return assurance platform Seel to better “compete with other digital resale websites” by offering returns. The partnership aims to enhance the customer experience on GoodwillFinds.com, which launched in October 2022.

Other 264

Other Shipping Labels Electronics Clothing 264

Retail TouchPoints

SEPTEMBER 13, 2023

Low Ah Kee brings more than 20 years of wide-ranging expertise to the company, most recently as President of residential real estate ecommerce platform Opendoor. During his tenure the company more than doubled the number of markets it operated in, added new partners, improved its unit economics and customer experience and went public.

Small Business Retail 264

Small Business Retail Customer Experience Apparel eCommerce Platforms 264

Retail Technology Review

DECEMBER 16, 2020

Global eCommerce platform, Kooomo, has announced further updates to its platform, including improved accuracy of stock, increased garment context through updated size charts, greater flexibility when managing cookies and a progress bar which indicates how close a consumer is to qualifying for free shipping.

Customer Experience 87

Customer Experience Improvements eCommerce Platforms Customer 87

Algopix

DECEMBER 2, 2020

No matter the industry, customers today have more ways to research their options than ever before. Customer experiences are the ultimate deciding factor that separates successful companies from the rest. And in many cases, that experience is more important than price or quality. But what does this look like in practice?

Customer Experience 78

Customer Experience Improvements Management Customer 78

Kibo

MARCH 24, 2021

To also improve customer experience, searchandising can also incorporate behavioral data to create automated results that are likely to be more relevant, while still including business rules. How Searchandising Helps Drive More Revenue.

Customer Experience 118

Customer Experience Customer B2C Recommendation 118

Retail TouchPoints

JUNE 2, 2022

Wine-as-a-Service (WaaS) ecommerce platform DRINKS has acquired Electriq Marketing , a Shopify-focused digital retention and growth agency. The acquisition was made to help DRINKS provide all the technology and expertise necessary to help retailers start, run and grow in the ecommerce alcohol category.

Shopify 276

Shopify Customer Loyalty eCommerce Platforms Customer Experience 276

GetElastic

OCTOBER 25, 2017

Digital commerce is playing a pivotal role in customer experience strategies. The world’s leading research firm, Gartner, recognized that digital commerce is a key way to acquire customers, develop relationships, drive revenue and reduce costs. API-based digital commerce.

Customer Experience 146

Customer Experience Customer Technology Games 146

Kibo

MARCH 29, 2022

The practicalities of migrating your eCommerce setup can seem overwhelming. But when done right, you can increase site speed, improve digital experience, and drive up ROI. But to make a smooth transition to a headless eCommerce platform , you need to know a few things first. Is headless right for you?

eCommerce Platforms 62

eCommerce Platforms eCommerce B2B Download 62

Fabric

MARCH 14, 2023

Businesses are often told to: Embrace digital transformation Expand into omnichannel retail And utilize technology to improve personalization By and large, these strategies can help to boost customer lifetime value and build brand loyalty with today’s increasingly discerning consumers. The possibilities and the opportunities are huge.

Apparel 130

Apparel Fashion Shipping Costs eCommerce 130

Pivotree Blog

OCTOBER 18, 2023

Providing a better customer experience through improved data and electronic data interchange (EDI) is essential in today’s market. Matt acknowledged the changing trend from traditional paper catalogs and tribal knowledge to e-commerce platforms.

eCommerce 69

eCommerce Technology eCommerce Platforms EDI 69

Retail TouchPoints

MARCH 15, 2024

Digital shelf optimization (DSO) means constantly making changes to your product display on ecommerce platforms in an attempt to keep it as optimal as possible. It may even improve customer experience by providing opportunities to buy items at a lower cost. trillion in sales by 2026. What is Digital Shelf Optimization?

Telecommunications 264

Telecommunications eCommerce Platforms Games eCommerce 264

Retail TouchPoints

JANUARY 10, 2023

But what we know is that it’s going to be a better customer experience for Prime members. And if we have happy Prime members who are enjoying free, fast shipping, on Amazon and off Amazon, that’s going to be happy customers, that’s going to be happy sellers, and it’s going to be great for all of us.”.

Merchant Services 299

Merchant Services Payment Services BigCommerce Payments 299

GetElastic

FEBRUARY 12, 2019

Such complexity places a lot of demand on their backend systems; in addition to ongoing challenges to analyze and leverage their product and customer data – Johnstone Supply realized it was time to reevaluate their existing commerce and customer experience technology stack.

eCommerce Platforms 112

eCommerce Platforms Seminar eCommerce Marketing 112

Groove

NOVEMBER 10, 2020

When this client turned to Groove to switch platforms, we were happy to help. Continue reading this case study to see the website design before & after for our client, Curtain Call, and how we updated their eCommerce store to improve the customer experience. Website Design Before & After Working With Groove.

BigCommerce 367

BigCommerce Magento B2B Mobile 367

Algopix

JULY 1, 2023

Enhanced Customer Experience: With multi-channel listing solutions, businesses can provide a consistent and seamless customer experience across different channels. SellWare supports integration with popular marketplaces and ecommerce platforms, helping sellers expand their reach and increase sales.

Multi-channel 106

Multi-channel Channel Multichannel eCommerce 106

Fabric

DECEMBER 15, 2023

With Walmart, they discussed the significance of transparent communication and setting clear expectations, showcasing how Walmart’s capability to show real-time inventory in specific stores enhances the customer experience.

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

JANUARY 24, 2024

This means moving away from legacy systems that hinder growth and ROI and embracing modern, agile solutions; and Taking a customer-centric approach : Maintaining a strong focus on understanding and meeting customer needs will be paramount.

B2B 263

B2B eCommerce BigCommerce Omnichannel 263

Retail TouchPoints

MAY 10, 2021

Athlocity , which distributes Under Armour products in the Middle East through 30 brick-and-mortar locations, will add an ecommerce platform to its site through a collaboration with Emakina. The Under Armour-branded experience will be available through desktops, phones and tablets.

eCommerce 290

eCommerce Omnichannel eCommerce Platforms Customer Experience 290

Retail TouchPoints

JUNE 29, 2020

The retailer has tapped Local Express , an e-Commerce platform for independent grocers, as its white-label technology provider. Seafood City Supermarket , which sells Filipino specialties and general grocery items in 32 stores in the U.S.

eCommerce Platforms 191

eCommerce Platforms eCommerce Payment Services POS 191

Retail TouchPoints

FEBRUARY 9, 2024

The FaaS solution allows retailers to plug Instacart fulfillment technology into existing ecommerce platforms via APIs in order to integrate with their storefronts and brand identity.

Fulfillment 278

Fulfillment Order Fulfillment eCommerce Platforms Technology 278

lateshipment

OCTOBER 30, 2023

The impact they bring is catastrophic — wrecking customer experience, straining customer support teams, and ultimately threatening profit margins. By bringing all business functions together and working towards excelling in both, your post-purchase customer experience and operations at every stage of the process is vital.

eCommerce 130

eCommerce Shipping Costs Shipping Customer Experience 130