Retail TouchPoints

FEBRUARY 1, 2022

In conversations with retailers, technology partners and industry veterans in my network, several points have stood out. Expect to see a tremendous amount of resources being funneled into developing and evolving dedicated-seller programs, recruitment and technology integrations with platforms that cater to this audience, such as Shopify.

Small Business Retail 251

Small Business Retail Supplies Retail B2C 251

ecomdash

APRIL 4, 2019

Technology is the driving force behind ecommerce and as new tech is discovered, ecommerce has the ability to change and ultimately improve. As exciting new technology is created, businesses can take advantage of it to further personalize their company and online presence. Artificial Intelligence. Payment Services.

Technology 70

Technology Improvements Payment Services eCommerce 70

Retail TouchPoints

AUGUST 3, 2020

He has over 20 years of experience in business development, e-Commerce, technology, B2B and startups. Roussos is focused on helping clients improve both revenue and profit growth through innovations in technology and digital marketing strategy. Jason Roussos is Senior Vice President of Strategy at Adlucent.

Outdoor 299

Outdoor Retail Beauty and Health Travel 299

Fabric

APRIL 5, 2023

Headless commerce is an architecture in which the front-end presentation layer is decoupled from the back-end commerce functionality, allowing for greater flexibility and customization, as well as richer, more immersive customer experiences by surfacing deep customer insights and leveraging best-in-class e-commerce software.

eCommerce 130

eCommerce Payment Services Technology eCommerce Software 130

Kibo

SEPTEMBER 20, 2021

With Kibo, their business customers get personalized product information, rich associated content, real-time inventory updates, customer and job-specific pricing, and the ability to order quickly and in a streamlined manner – all leading to a superior experience.

eCommerce 62

eCommerce eCommerce Technology Payments Management 62

GetElastic

OCTOBER 27, 2021

The goblins of eCommerce gone bad: Design Flaws – considering you have a matter of seconds to make a good impression on your site or app, the architecture must produce a flawless user experience from end to end. Problems of Scale – something to think about as you review your digital commerce plan is where you’re heading.

eCommerce 113

eCommerce Payments Payment Services eCommerce Technology 113

GetElastic

OCTOBER 15, 2018

Commerce innovation is not just for retailers and consumer brands, business-to-business organizations must capitalize on the disruptive trends that are emerging. When B2B buyers leave the office, they become those same B2C buyers; and they all still demand remarkable customer experiences. It’s either innovate or die.

B2B 167

B2B eCommerce Merchant Services B2C 167

GetElastic

DECEMBER 7, 2017

Retail Customer Experience ). Here are some ways leading companies are using checkout-less shopping to create a frictionless shopping experience. And no ecommerce technology comes closer does that better than checkout-less shopping. Take Amazon Go’s “Just Walk Out” shopping experience.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

DECEMBER 7, 2017

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. Retail Customer Experience ). Here are some ways leading companies are using checkout-less shopping to create a frictionless shopping experience. It’s not just a POS technology.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Payments 246

Payments eCommerce Customer Home Furnishings 246

GetElastic

JULY 26, 2017

However, there’s a now growing trend among top brands to move away from monolithic commerce technologies that combine content presentation capabilities with catalogues, carts and commerce. Manufacturers are inviting customers to co-create their own pieces through mass customization.

Food and Beverages 113

Food and Beverages eCommerce Customer Experience Shipping Costs 113

TradeGecko

FEBRUARY 9, 2018

As we move quickly into 2018, we are seeing more and more B2B sellers investing in eCommerce technology so that they can provide the same easy ordering and frictionless customer experience that online retailers enjoy.

B2B 60

B2B eCommerce Technology Online Retail Customer Experience 60

ChannelAdvisor

SEPTEMBER 23, 2020

In addition to monitoring your retailer network, it’s important to collaborate on strategies for improving the customer experience. This is a strong example of how e-commerce technology can be used to not only strengthen relationships with retailers, but increase your chances of landing more sales as well.

eCommerce 81

eCommerce eCommerce Technology Multi-channel Consumer 81

Kibo

FEBRUARY 24, 2022

In monolithic systems, updates and revisions to backend functions can impact frontend user experience, create website downtime and slow down the entire development process. Monolithic systems also limit your ability to customize functions and respond quickly to changing trends and new technology.

Payment Services 118

Payment Services eCommerce Omnichannel eCommerce Platforms 118

GetElastic

DECEMBER 28, 2021

Since then, we have seen many of these brands updating or enhancing their eCommerce technology to meet new needs. Ability to Leverage Existing Resources: While adding a new business model to your digital commerce strategy will always involve some effort, you have the benefit of being able to maximize existing resources.

B2C 148

B2C B2B Technology Channel 148

Digital Doughnut

JANUARY 31, 2024

Since ChatGPT’s viral launch in November 2022 professionals in nearly every field, from the arts to the enterprise, have been discovering creative use cases for this promising new technology.

Arts 98

Arts Technology Improvements eCommerce Technology 98

Kibo

SEPTEMBER 30, 2022

Whether inflation is set to come down or remain high for the foreseeable future, B2B companies should continue to invest in technology that will transform their business, helping them drive success long-term. Why B2B companies should continue to invest in eCommerce technology during an economic downturn.

B2B 71

B2B B2C Multi-channel eCommerce 71

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Payments 134

Payments eCommerce Customer Home Furnishings 134

ChannelAdvisor

SEPTEMBER 23, 2020

In addition to monitoring your retailer network, it’s important to collaborate on strategies for improving the customer experience. This is a strong example of how e-commerce technology can be used to not only strengthen relationships with retailers, but increase your chances of landing more sales as well.

eCommerce 40

eCommerce eCommerce Technology Multi-channel Consumer 40

Digital Doughnut

MARCH 4, 2024

Explore why digital marketing is outpacing other industries in 2024, driven by increased digital consumption, technological advancements, and changing consumer expectations.

Other 52

Other Marketing Technology Consumer 52

SellBrite

MARCH 15, 2021

According to BuiltWith, WooCommerce has 30% of the market share for websites using ecommerce technologies. Its popularity isn’t a surprise—the tool offers plenty of store customization features and is free to use. This can negatively impact your customers’ experience with your store. Theme and design.

WooCommerce 141

WooCommerce Shipping Costs Payment Services SEO 141

Retail TouchPoints

SEPTEMBER 28, 2020

And retailers are stretching out their holiday sales over a longer period in an effort to keep crowds out of stores, which provides the added benefit of avoiding the sales spikes that can easily overwhelm ecommerce technology, fulfillment and delivery.

Fulfillment 305

Fulfillment Department Stores Shipping Costs eCommerce 305

Digital Doughnut

MARCH 28, 2023

In today's digital age, it has become critical for businesses to stay competitive and relevant by providing superior customer experiences. With the rise of ecommerce platforms and growing customer expectations, companies must focus on intelligent customer segmentation and personalized delivery to drive growth and loyalty.

eCommerce 59

eCommerce eCommerce Platforms Customer Experience Customer 59

GetElastic

OCTOBER 18, 2021

Now that that the dust is settling, we are moving from reactive to a more proactive planning for eCommerce and while there was a rush to pivot online back in 2020, our buyers are now discussing how to improve and or replace what was in place and looking to “ future proof” their eCommerce approach going into 2022. billion by 2025.

Multi-channel 78

Multi-channel Channel Shipping Costs Mobile 78

Digital Doughnut

MAY 17, 2023

Welcome to the discussion on the benefits of having an ecommerce website. In today's technologically advanced businesses of all sizes must have an online presence. Ecommerce websites provide businesses with a platform to expand their reach, increase sales, and engage with customers on a global scale.

eCommerce 52

eCommerce Technology Customer eCommerce Technology 52

Digital Doughnut

OCTOBER 19, 2022

Product information management (PIM) systems have emerged as a must-have for all mid-size and large-size organizations aspiring to optimize their digital commerce operations and improve customer experience.

Customer Experience 52

Customer Experience Operations Improvements Information 52

ecomdash

NOVEMBER 1, 2018

But beyond just asking questions like “What is IoT,” or “How does IoT work,” it’s time to start diving deeper with “how can IoT improve your ecommerce store?”. From enhancing the customer experience to automating logistics, the IoT has a broad range of applications. IoT finally offers a solution: real-time shipment tracking.

Improvements 68

Improvements eCommerce Social Media Technology 68

BigCommerce

AUGUST 10, 2018

Deploy a headless commerce model , the newest and increasingly most successful. Outside of the B2B scope, the main purpose of this strategy is to build a brand with high customer lifetime value, i.e. a fantastic customer experience from awareness through retention. You’ll need a full funnel customer experience.

eCommerce 365

eCommerce WooCommerce BigCommerce Download 365

PFS

JUNE 13, 2017

It could be their outdated technology or possibly the lack of a digital strategy. Amazon is not just raising the bar on customer experience; it’s creating a competitive landscape where a digital sales channel is a requirement to survive and thrive. Put in place commerce technology that will grow with you.

B2B 58

B2B Channel Technology Customer Loyalty 58

GetElastic

JANUARY 24, 2018

Against the technical backdrop of increasing expectations for always-on internet and mobile services, many carriers are struggling on the frontend with customer experience. Fragmented Customer Experiences. But even this company struggled to close the gap between customer expectations and their actual customer experience.

eCommerce 125

eCommerce Customer Experience Customer eCommerce Software 125

PFS

AUGUST 23, 2017

Re-imagining Commerce. Retailers and consumer brands can expect the pace of change to accelerate, driven by emerging technologies, evolving customer expectations, and the proliferation of data. Know thy customer. How does your enterprise stack up against competitors and customer expectations?

Home Furnishings 56

Home Furnishings Channel Apparel Consumer 56

BigCommerce

MAY 4, 2018

But that’s where AI and social commerce could help. By embracing SaaS technology and emerging trends, Natori is on pace to earn a new generation of consumers – ones who buy from their site, not just in department stores. Leveraging a modern SaaS technology stack is how Skullcandy saves time, money and innovatives quickly.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Kibo

MARCH 2, 2023

The vast array of available eCommerce platforms and solutions can be overwhelming, and manufacturers must weigh the pros and cons of each option to determine which will best meet their requirements. Scalability Scalability is critical for manufacturers when choosing eCommerce technology. Why Are Manufacturers Replatforming Now?

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

Digital Doughnut

APRIL 3, 2024

Following these best practices will help you build a customer-centric e-commerce website for your business, and open up opportunities that you wouldn’t have discovered otherwise.

eCommerce 52

eCommerce Customer eCommerce Technology Customer Experience 52

Retail TouchPoints

MARCH 20, 2023

Going composable can be a more personalized alternative to all-in-one solutions, but many leaders are scarred by previous replatforming experiences and hesitant to make another big change. Today, advancements in ecommerce technology make going composable both useful and a lot easier than your last replatform. The good news?

Payment Services 205

Payment Services Document Subscription Technology 205

Digital Doughnut

NOVEMBER 8, 2022

Building more human retail experiences starts with a holistic understanding of customers. To achieve that understanding, brands need real-world data and insight. It’s not enough to look forward to the future. To understand what’s around the corner, you also need to look back to the past. .

Retail 96

Retail Customer eCommerce Technology Customer Experience 96

BigCommerce

JANUARY 23, 2018

Here is what I’ll cover: What’s in Our Ecommerce Replatforming Guide. Startups focus on marketing, because their technology is covered: Enterprise brands can do this, too. There are 3 pain points that often forces brands to migrate to new technology – and all of them are signals that you should have done it much, much sooner.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362