Retail TouchPoints

DECEMBER 22, 2021

A fleet of fully autonomous delivery robots that carry food and retail items have debuted at the Cincinnati/Northern Kentucky International Airport (CVG). Customers receive status updates on their phone and a unique QR code that can be scanned by the robot’s top camera, to open its secure compartment and retrieve their items.

Food and Beverages 312

Food and Beverages Travel Mobile Customer Experience 312

Retail TouchPoints

NOVEMBER 8, 2023

No changes for FreshDirect customers are anticipated following the acquisition, with customers continuing to be served by local delivery teams and no changes to the DeliveryPass service. initiative, a one -year pilot program for food, beverage and personal care brands with retail ambitions. “We

Food and Beverages 289

Food and Beverages Omnichannel Customer Loyalty Customer 289

Retail TouchPoints

JANUARY 24, 2023

Walmart has launched a new ecommerce site and customer experience designed specifically for small-and medium-sized businesses (SMBs) and nonprofits. The aim of the Walmart Business platform is to “remove complexity in purchasing, lower costs and give our customers more opportunities to serve their customers and communities.”

Food and Beverages 278

Food and Beverages eCommerce Platforms eCommerce Shipping Costs 278

365 Retail

APRIL 15, 2024

Unibail-Rodamco-Westfield (URW) today announced a series of new signings at Westfield London, enhancing its offerings in beauty and wellness, fashion, leisure, and food & beverage sectors. In 2025, two new flagship Sports Direct stores featuring innovative customer experiences will debut at both Westfield locations.

Leisure 59

Leisure Fashion Food and Beverages Automotive 59

Retail TouchPoints

JULY 17, 2023

The malfunctions of these systems in retail food stores happen unexpectedly and can lead to food spoilage, energy overconsumption, and loss of revenue. region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Exceptional customer experience.

Food and Beverages 246

Food and Beverages Payment Services Retail Payments 246

Retail TouchPoints

MARCH 1, 2024

The surge in the launch of over 1,610 new vegan products in 2023 alone echoes a resounding consumer sentiment; that many of us are leaning toward simpler, less processed foods that prioritize value and sustainability. Trend projections for this year herald plant-based diets as a pivotal cornerstone in today’s modern dietary preferences.

Food and Beverages 278

Food and Beverages Marketing Consumer Presentation 278

Retail TouchPoints

JANUARY 12, 2024

With the Just Walk Out technology, staff members can use their employee badges to pay for items by scanning it at the entrance to the hospital’s food and beverage concessions. Joseph’s/Candler Hospital Campus in Savannah, Ga. Hinchey, President and CEO of St. Joseph’s/Candler in a statement.

Food and Beverages 264

Food and Beverages Payment Services Technology Apparel 264

Retail TouchPoints

JUNE 26, 2023

The adult beverage industry has been slower than most to come online. The complicated patchwork of state laws governing the sale of alcoholic beverages has been one factor, but this particular industry’s digital revolution also has been delayed by its inherent structure. Kogan isn’t really worried though.

Food and Beverages 278

Food and Beverages eCommerce Fashion Information 278

Retail TouchPoints

FEBRUARY 5, 2024

Throughout the day, shoppers also will get to enjoy food, beverages and on-site hair and nail activations. The first 100 brides who visit the bridal boutique will receive a free Lulus’ wedding dress , with select styles available, and an instant mani kit from Olive & June’s new wedding collection.

Food and Beverages 263

Food and Beverages Fashion Accessories Books 263

Retail TouchPoints

MARCH 10, 2022

The New Horizons project will be implemented over several phases, with upgrades including: Remodeling store exteriors and interiors with more energy-efficient lighting for well-lit parking lots, improved fueling experiences, updated branding, refaced walls and store features; Restroom, shower and laundry enhancements through the creation of additional (..)

Travel 278

Travel Food and Beverages Improvements Technology 278

Retail TouchPoints

FEBRUARY 16, 2024

Key elements of these new stores will include: Portable POS for improved ease of use with customers as well as an adjustable angle stand for better visibility, an intuitive and customizable layout, voice assist and screen magnification options, images of menu items to support language diversity and visual order confirmations to help ensure order accuracy; (..)

Food and Beverages 273

Food and Beverages Payment Services POS Operations 273

Retail TouchPoints

DECEMBER 16, 2022

However, food and beverage retailers reported a 0.8% This will minimize the risk of accepting fraudulent returns while enhancing the customer experience for loyal shoppers.”. Certain areas were hit harder than others. Department stores saw a 2.9% decline, furniture and home furnishings stores reported a 2.6%

Food and Beverages 290

Food and Beverages Home Furnishings Department Stores Retail 290

Retail TouchPoints

AUGUST 17, 2023

Whether it’s the food and beverage sector, apparel and footwear or automobiles, direct-to-consumer businesses are grappling with the consequences of shifting consumer behaviors against the backdrop of an unpredictable global supply chain. These businesses find themselves at a demanding intersection.

Consumer 246

Consumer Payment Services Food and Beverages Supplies 246

Retail TouchPoints

SEPTEMBER 14, 2022

Customer Benefits Include New Store Concepts and Technology. Starbucks also will introduce enhancements to the customer experience across retail and digital to help meet customers wherever they are by expanding the experience beyond the physical store.

Food and Beverages 264

Food and Beverages Cryptocurrencies Technology Mobile 264

365 Retail

MARCH 13, 2023

Bestway Wholesale, the UK’s largest independent food and drink wholesaler, has announced that it will be extending its digital services to include WhatsApp for its customers. This new service is set to provide Bestway with another game-changing solution that prioritises the needs of its customers in the wholesale sector.

Customer Experience 72

Customer Experience Customer Games Technology 72

Retail TouchPoints

JANUARY 18, 2023

Neiman Marcus has committed to $200 million in strategic investments in stores over a three-year period, with the goal of creating unique brand experiences, adding new spaces for style advisors and providing entertaining food and beverage concepts.

Food and Beverages 290

Food and Beverages Retail Channel Technology 290

Retail TouchPoints

AUGUST 9, 2023

After a customer places a Drive Up order and receives a notification that it’s ready for pickup, they indicate that they are on their way to the store via the Target app. The customer then receives a prompt in the app to place a food or beverage order from the Starbucks menu.

Food and Beverages 245

Food and Beverages Payment Services Games Customer 245

Omnisend

MAY 5, 2021

The world of food ecommerce is increasingly changing, and booming, with each passing year. Since 2018, revenue from ecommerce food sales has almost doubled , with sales leaping in the millions between 2019 and 2020 alone. This upward trend is predicted to continue, making it an exciting time for food ecommerce. Luxury Products.

Food and Beverages 78

Food and Beverages eCommerce Merchant Services Social Media 78

Omnisend

MAY 5, 2021

The world of food ecommerce is increasingly changing, and booming, with each passing year. Since 2018, revenue from ecommerce food sales has almost doubled , with sales leaping in the millions between 2019 and 2020 alone. This upward trend is predicted to continue, making it an exciting time for food ecommerce. Luxury Products.

Food and Beverages 78

Food and Beverages eCommerce Merchant Services Social Media 78

Retail TouchPoints

APRIL 5, 2023

Retail-level locations for non-traditional retail brands — think spas and wellness, fitness applications outside of the usual yoga studio, medical, skincare, veterinary, hospitality, office shares, coffee, food, beverage and more — can fall into a grey area: is it retail, healthcare, office, spa, fitness or a combination?

Food and Beverages 277

Food and Beverages Retail Banking Customer Experience 277

Retail TouchPoints

JANUARY 24, 2023

But] siloed data is a huge issue to solve for here; 50% of our customers start their search online and then come into the stores. We’re navigating [putting] ads with the customer experience, but gently; [we want it to be] additive to the customer experience.” — Aaron Dunford, Sr. Enablement is so important.

Food and Beverages 279

Food and Beverages BigCommerce Home Furnishings PayPal 279

Retail TouchPoints

OCTOBER 24, 2023

There are two truths that I see in the world of beverage — one, it is an incredibly, incredibly competitive category and two, we’re in a period where we’re seeing $100 million brands being created at the fastest rate in history,” said Sandro Roco, Founder and CEO of the beverage brand Sanzo. “I

Food and Beverages 278

Food and Beverages Workshop Games Consumer 278

Retail TouchPoints

OCTOBER 4, 2023

Another way to create a memorable in-store experience is for retailers to incorporate features like on-site restaurants, allowing shoppers to enjoy a beverage while browsing, as well as interactive elements like customization stations.

Consumer 264

Consumer Food and Beverages Retail Apparel 264

Retail TouchPoints

MAY 5, 2023

. “By leveraging Instacart’s ad technology, we are enabling this connection — and giving our brand partners even more ways to grow with us and our customers.” Califia Farms , General Mills , Primal Kitchen and Siete Family Foods are among the first brands to use Carrot Ads to reach consumers shopping with Sprouts online.

Food and Beverages 298

Food and Beverages Payments Technology Consumer 298

365 Retail

MARCH 21, 2024

The coffee culture in the capital is witnessing a vibrant growth, with coffee surpassing tea to become the nation’s preferred beverage in 2023. The Nespresso Bar offers an exhilarating chance to engage new customers uniquely; with a superior customer experience coupled with the delight of coffee exploration.”

Events 111

Events Customer Experience Consumer Customer 111

Retail TouchPoints

SEPTEMBER 2, 2020

Retail TouchPoints (RTP): What areas of the customer experience do you believe makes Vivino stand out? Some of the standout capabilities that drive our customer experience include: Scan Wine: Through our image recognition technology, shoppers can scan a bottle of wine and in seconds receive a ton of information about that bottle.

Food and Beverages 264

Food and Beverages Merchant Services eCommerce Shipping Costs 264

Retail TouchPoints

APRIL 15, 2024

Brands need to focus on providing great customer experiences in stores and on responding in a timely and personal manner to users when they have feedback. Increasing ratings and response rates on relevant platforms must be a top priority for retailers, and active engagement with reviews is vital in building a brand’s reputation.

Social Media 130

Social Media Retail Food and Beverages Sporting Goods 130

Retail TouchPoints

OCTOBER 6, 2023

With packaging reminiscent of a hipster IPA and an edgy brand strategy that equally sparks adoration and disgust from the public, the brand has seen incredible growth thanks to wholesale partners like Whole Foods , a booming Amazon business and a direct-to-consumer website that only sells branded merch.

Food and Beverages 264

Food and Beverages Social Media Marketing Consumer 264

BigCommerce

MARCH 30, 2018

We’ll also look at 20 example of subscription ecommerce services across multiple verticals including: Food & Beverage (the fastest growing subscription service vertical). Examples include food & beverage clubs, gift box clubs, beauty clubs, tee-shirt clubs. Customer experience. Health & Beauty.

Subscription 345

Subscription Payments eCommerce Payment Services 345

Retail TouchPoints

JUNE 7, 2023

Of course, retailers and shopping centers need to continue working hard to attract Gen Z consumers, 60% of whom would rather spend their money on experiences than material items. Gen Z wants curation of services, retail stores and food and beverage experiences, since they often spend more on dining than shopping,” said Cegielski. “If

Food and Beverages 289

Food and Beverages Travel Hobbies Shipping Costs 289

Groove

OCTOBER 7, 2022

Merchants can leverage this model with anything from food products such as meal kits and coffee to disposable items like deodorant and cleaning supplies. This model works well for home goods products, foods & beverages, and the beauty and wellness vertical. Reduce Customer Acquisition Costs.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

Groove

APRIL 1, 2022

General household products such as toilet paper, food, beverages, over-thecounter medicine, cleaning products and cosmetics are considered CPGs because consumers use them almost everyday, and there’s a constant need for replenishment. There are quite a few regulations when it comes to shipping food and perishables.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

Retail TouchPoints

DECEMBER 5, 2023

Like most other international tourists, many Chinese tourists still get a large amount of cash out for their shopping and food and beverage (due to exchange controls, privacy of purchase issues on their cards and bank accounts, card cloning fears and more), so make sure you can accept cash at all your tills too.

Food and Beverages 273

Food and Beverages Marketing Travel Retail 273

365 Retail

SEPTEMBER 11, 2023

More and more customers come to bp forecourts on food-only missions – over 50 percent of transactions are food only, instead of fuel-only or food and fuel. With her expertise in enhancing the customer experience she will play a vital role in helping us transform our convenience offering.”

Operations 111

Operations Retail Customer Experience Mobile 111

Retail TouchPoints

SEPTEMBER 22, 2022

Social food and beverage venues: In these spaces, entertainment meets the bar scene with sophisticated tech integrations. It’s more than offering a product or a service; it’s about setting the stage for customers to engage with your brand to build trust and create moments that deepen relationships.

Food and Beverages 147

Food and Beverages Merchant Services Retail Events 147

Groove

OCTOBER 7, 2022

Merchants can leverage this model with anything from food products such as meal kits and coffee to disposable items like deodorant and cleaning supplies. This model works well for home goods products, foods & beverages, and the beauty and wellness vertical.

Subscription 195

Subscription Shopify Merchant Services Payment Services 195

365 Retail

OCTOBER 30, 2023

For stakeholders across various sectors—be it retail property, leisure , food, or tech—MAPIC serves as a global stage. It offers property developers and cities a chance to present their retail spaces to an international audience comprising retailers, leisure operators, and food businesses. Who’s Attending?

Leisure 69

Leisure Food and Beverages Events Retail 69