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MAPIC 2023 Preview: Why Cannes is the Destination for the Retail, Leisure, and Hospitality Industry this November

365 Retail

As the year approaches its end, excitement is mounting across the retail, leisure, and hospitality industries for the upcoming MAPIC 2023 event, scheduled to take place from November 28 to 30 in Cannes. For stakeholders across various sectors—be it retail property, leisure , food, or tech—MAPIC serves as a global stage.

Leisure 68
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Sustainability and customer experience will sit at heart of new H&M Glasgow

365 Retail

The upgraded store comes as the retailer steps up investment in both its physical and digital stores, with a renewed focus on the integrated customer experience, as well as sustainability. Braehead is a leading retail and leisure destination in Renfrewshire, close to Glasgow.

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How Real-Time Inventory Visibility Helps Retailers Improve the Customer Experience

Kibo

Any discrepancies could cause delay in shipping times – increasing the likelihood of cancelled orders due to a bad customer experience. Buy online, ship from warehouse and buy in store have been conventional methods that retailers used to sell their products to customers.

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Voice Technology is Changing the Rules of Ecommerce and Customer Experience

GetElastic

It sounds like a scene from Star Trek, but voice recognition is already being used by some brands to transform the customer experience. The impact on customer experience: Your voice is now your password. Voice technology in leisure and hospitality. Voice technology in banking.

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The VM & Display Show 2024, a crucial event for any industry focused on elevating their physical space.

365 Retail

This free-entry event extends its reach far beyond the retail world, offering invaluable resources, insights, and networking opportunities for sectors including hospitality, leisure, and more. It’s an unmissable event for anyone committed to creating compelling and effective physical customer experiences.

Events 112
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Rethinking the Retail Environment Through Food-and-Beverage Design Concepts

Retail TouchPoints

We work closely with our clients to assure a seamless and purposeful transition from retail sales areas to food-and-beverage areas without distracting customers from the brand. For example, the addition of a juice bar organically releases fruity and sweet scents within a store and entices shoppers to linger and leisurely browse.

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O2 Business launches new AI technology to improve customer experiences in stores

365 Retail

Initially piloting across 20 of O2’s high street stores, the ground-breaking tech will help deliver insights around customer movement and flow, enabling managers to make informed space and capacity management decisions. Spatial Insights captures privacy-protected analytics from existing CCTV cameras, without the use of facial recognition.