Retail TouchPoints

SEPTEMBER 6, 2023

So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. The customer is then charged on an ongoing basis unless they explicitly cancel the service in question.

Merchant Services 284

Merchant Services Payment Services Subscription Consumer 284

Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. The hidden expenses of wasted time, expensive fees, penalties or additional losses of goods and services add up. Internet payments mean more purchases.

Merchant Services 298

Merchant Services Payment Services Payments eCommerce 298

Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Benefits for Retailers 1.

Payment Services 294

Payment Services Merchant Services Payments Point of Sale 294

Retail TouchPoints

JANUARY 19, 2024

To address these compounding problems, retailers need to re-evaluate their operating priorities by focusing on cost-cutting measures that also enhance customer experiences, such as through automation, AI or other tech. Embracing AI, enhancing data access and integrating technology across operations are pivotal.

Payment Services 340

Payment Services Merchant Services Retail Customer Experience 340

Retail TouchPoints

JANUARY 18, 2024

The technology, particularly generative AI, already is powering use cases throughout the retail enterprise, and it’s still on a strong growth trajectory, even — or perhaps especially — because the technology itself is still developing. Same thing with process optimization: that AI model typically doesn’t work out of the box.

Merchant Services 298

Merchant Services Retail Definition Technology 298

Retail TouchPoints

APRIL 5, 2022

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

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PayPal Merchant Services Payment Services Cryptocurrencies 361

Ecommerce Platforms

MAY 15, 2023

In today’s Shippo review, we’re taking a behind-the-scenes look at a popular shipping and fulfillment service for today’s growing ecommerce market. Below, we’ll cover all of the features and services Shippo has to offer, to help you decide if it’s the right solution for you. What is Shippo?

Merchant Services 104

Merchant Services Shipping Costs Shipping Live Chat 104

Groove

APRIL 29, 2022

SMS marketing stands for Short Message Service 一 or text messaging. We encourage eCommerce merchants to ask customers for their consent during the checkout process. It does not require design or development experience. It helps to create a stronger customer experience.

Merchant Services 195

Merchant Services Marketing Shopping Carts Shipping Costs 195

GetElastic

DECEMBER 18, 2020

As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services attached to physical products.”. Payment services. And what keeps the customers loyal you might ask? Auto replenishment.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Ecommerce Platforms

APRIL 5, 2019

Based in Amsterdam, Adyen is a merchant bank (aka “global payment company”) that lets companies accept point-of-sale (POS) payments, mobile payments, and eCommerce payments. Clients of Adyen payment solutions can accept money via just about any POS platform but are probably best known for being well-known.

Payment Services 134

Payment Services Merchant Services Payments POS 134

Ecommerce Platforms

MAY 9, 2022

With the right technology, it’s easy to collect cash on monthly subscriptions, without having to chase after your target audience with endless manual invoices and reminders. Unfortunately, managing subscriptions, customer cycles, and pricing structures can be a real headache. Integrates with a range of payment gateways.

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Subscription Payment Services Merchant Services Payments 196

Groove

SEPTEMBER 5, 2023

It was a period of rapid industrialization, fueled by advancements in technology and automation. The invention of machines and the adoption of new manufacturing processes transformed various industries, including agriculture, textile production, and transportation.

Presentation 195

Presentation eCommerce Merchant Services Technology 195

Retail TouchPoints

JULY 10, 2023

The world of retail is getting ready for its iPhone moment using breakthrough generative AI technology. For example, a retailer looking to use the technology for generating descriptions in ecommerce product catalogs would train the model on relevant product information and metatags specific to its brand and items they sell.

Merchant Services 279

Merchant Services Shipping Costs Retail Social Media 279

Ecommerce Platforms

OCTOBER 27, 2022

The best fulfillment services for Shopify are designed to help ecommerce business owners deliver products to their customers quickly and efficiently. After all, once your customer has made a purchase, they’re relying on you to ensure it gets to them with minimal hassle. What are the Best Fulfillment Services for Shopify?

Merchant Services 104

Merchant Services Fulfillment Shipping Costs Shopify 104

Teamwork Retail

JUNE 24, 2020

It has been published that for every second of transaction time, 12 customers abandon their purchase. With EMV or “Chip cards” processing times take on average 17-25 seconds, with poorly configured terminals taking up to 70 seconds. Ensuring that merchants can track payments and minimize the risk of fraudulent transactions.

Payment Services 48

Payment Services Merchant Services Payments Point of Sale 48

Retail TouchPoints

JULY 18, 2022

Here we find Gartner’s Hype Cycle of Emerging Technologies particularly useful. After a brief burst of interest around a new and “disruptive” technology the bubble bursts, interest fades, and people wonder what all the fuss was about. Crowdsourced Customer Experience will be Audio. So what’s next?

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Merchant Services Arts Customer Experience Consumer 306

Retail TouchPoints

AUGUST 7, 2023

That, of course, is the key to Wish’s business model — by connecting international consumers directly with manufacturers (most of them Chinese, although diversifying the company’s merchant base is one of the company’s key turnaround pillars), customers can get products for dirt cheap. Doubling down on merchants outside of China.

Shipping Costs 245

Shipping Costs Merchant Services Payment Services Shipping 245

Retail TouchPoints

MAY 31, 2022

But just like those other technologies, 5G is less a specific solution and more of an enabler. There are an almost infinite number of answers, but the long and the short of it is that 5G will enable merchants to perform intricate digital tasks faster and on a much larger scale. “5G a retail store] with their own custom networks.

Merchant Services 354

Merchant Services Retail Mobile Food and Beverages 354

Retail TouchPoints

JUNE 14, 2022

And just as the metaverse will change the way that we shop, communicate and socialize, it will also change how customer service is delivered. Like the physical world, goods and services sold and consumed in the metaverse are not immune to issues that require customer service to solve. Here’s how….

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Merchant Services Customer Retail Presentation 264

Retail TouchPoints

DECEMBER 22, 2021

The SaaS platform uses AI to support more than 400 brands in industries including retail, financial services, travel and restaurants. Retailers including GlassesUSA.com have used the Dynamic Yield platform to enhance product discovery processes with dynamic recommendations.

Merchant Services 276

Merchant Services Payment Services Financial Services Travel 276

Groove

APRIL 11, 2022

Groove Commerce is here to help mid-market and Enterprise merchants build, design and grow their eCommerce websites. After determining what your eCommerce store plans to sell, whether it be products or services, one of the first steps is to purchase a domain name. Purchase a Domain Name. A domain is what comes after “www.”

Merchant Services 195

Merchant Services eCommerce Live Chat BigCommerce 195

lateshipment

APRIL 9, 2024

If you’re an e-commerce merchant who wants their business to become successful, you need to become the customers’ favorite (offer them a great experience, stay ahead of the competition, improve profit margins, and whatnot). Such issues can deter customers from completing their purchases and lead to abandoned carts.

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eCommerce Merchant Services Shipping Costs Customer 130

Ecommerce Platforms

FEBRUARY 14, 2023

Whether you work alone or with staff, the fulfillment process is bound to take heaps of time away from other, more important, money-making tasks. Fortunately, plenty of third-party solutions can handle the entire fulfillment process for you. With that said, here we're going to look at how to choose an ecommerce fulfillment service.

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Fulfillment Merchant Services Shipping Costs eCommerce 104

Retail TouchPoints

AUGUST 15, 2022

From signup to login to account changes and reviews, retailers face waves of opportunities to create a digital relationship with a customer. Entire Facebook groups are devoted to buying customer reviews. With trusted identities, organizations can keep consumers happy with safe, easy online experiences. The result?

Merchant Services 264

Merchant Services Payment Services Payments Financial Services 264

365 Retail

MAY 16, 2023

Clearpay, a leader in Buy Now, Pay Later (BNPL), has announced partnerships with household and garden retailer wilko, parenting favourite Online4Baby and one of Europe’s fastest growing ecommerce businesses OnBuy – allowing these retailers to offer online customers more flexible payment options.

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Merchant Services Payment Services Customer Reference 52

365 Retail

AUGUST 4, 2022

Staying on trend with hot new technologies can help your business stay current and boost your consumer engagement and sales. Technology is constantly evolving to improve business processes, create consumer solutions, and provide adaptable and convenient service. Internet of Behaviors .

Merchant Services 59

Merchant Services Technology Payment Services Payments 59

lateshipment

SEPTEMBER 1, 2023

Meaning, the customer experience (CX) has become a cornerstone of customers choosing brands to shop with and businesses need to go above and beyond to provide a positive delivery experience in order to keep customers coming back. The e-commerce landscape today is more competitive than ever. By simply asking them.

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Customer Retention Payments Payment Services eCommerce 130

FastSpring

JANUARY 29, 2020

Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. Give your customers the flexibility to complete their purchase from any device, regardless of where they initially started the checkout process. A push for smarter payment processing.

Payment Services 80

Payment Services Merchant Services Payments eCommerce 80

Retail TouchPoints

JANUARY 3, 2022

To remain competitive — and capture as many online dollars as possible — retailers are prioritizing the customer experience and refining the purchasing journey, improving mobile and app capabilities, adding BOPIS (buy online, pick up in-store) and curbside delivery options, enhancing product page listings and more.

Merchant Services 279

Merchant Services Customer Retail Customer Experience 279

RTP blog

AUGUST 31, 2018

With regulatory advancements, technological growth and generational forces constantly changing the landscape, it is a challenge for small- to mid-sized businesses (SMBs) to succeed and better serve their customers through the checkout experience. It’s a classic David versus Goliath scenario. Here’s how it works. months — avg.

Merchant Services 150

Merchant Services Payment Services Small Business Retail Retail 150

Groove

OCTOBER 4, 2023

Enter the era of artificial intelligence (AI) - a groundbreaking wave of technology that is revolutionizing the way email campaigns are strategized, executed, and optimized. Manual processes and administrative tasks can often detract from more strategic initiatives. The suite includes innovative tools such as ChatSpot.ai and the A.I.-Powered

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Merchant Services eCommerce Marketing Recommendation 195

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Shipping Costs 287

Shipping Costs Payment Services Merchant Services Payments 287

Retail TouchPoints

JANUARY 21, 2022

These newer platforms will need to enable various methods of payment so that consumers of digital content can easily make — and content creators can easily receive — payments in the currency and marketplace of their choice. For a digital content marketplace, payments are all about immediacy. Addressing the Key Challenges.

Merchant Services 264

Merchant Services Payment Services Payments Social Media 264

Smile.io

NOVEMBER 17, 2021

It was clearly a technology-enabled interaction that printed my name on the order label affixed to the cup because I used a Starbucks card registered to me. via GIPHY Starbucks has always been one of those brands that prides itself on great customer service. Can we still deliver a wow-worthy digital customer experience?

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Customer Experience Customer Merchant Services eCommerce 87

Retail TouchPoints

SEPTEMBER 6, 2022

Make no mistake, this is a treacherous environment for retailers, which must make complex and difficult decisions about where to invest and divest, how to train employees, which technologies to employ and so on. They want shopping to be fast and fun — less of a process. Customize physical stores to the omnichannel experience.

Merchant Services 306

Merchant Services Payment Services Financial Services Omnichannel 306

Retail TouchPoints

SEPTEMBER 27, 2023

“Simon’s commitment to shaping the future of retail aligns perfectly with our pursuit of technological innovation,” said Karin Cabili, Founder and CEO of Dropit in a statement. .

Merchant Services 263

Merchant Services Fulfillment Omnichannel Technology 263

365 Retail

FEBRUARY 1, 2024

PoS systems are becoming essential for managing everyday commercial operations, from simple payment processing to inventory management and sales analytics in retail companies. In this article, we’ll dive into the main benefits PoS systems can bring and must-have features you should incorporate into your custom PoS software.

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POS Merchant Services Payment Services Customer 52