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Coldwater Creek Aims to Futureproof its Business with New Website

Retail TouchPoints

Women’s DTC specialty retailer Coldwater Creek has unveiled a new ecommerce website featuring a modernized look and tech stack. It features an elevated look and customer experience with nature-inspired color palettes, intuitive navigation, engaging imagery and immersive storytelling to enrich the shopping experience.

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The Container Store Opens 100th Location, Doubles Down on Smaller Format

Retail TouchPoints

The Container Store has opened its 100 th brick-and-mortar location in Princeton, NJ — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the sixth small-format location the Container Store has opened to date.

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Increasing Revenue from Email: The Definitive Guide for Fashion, Apparel and Specialty Retailers

Sailthru

Email is a catalyst to get consumers there, which is why email must exist within a holistically designed customer experience. Understanding that is also key for retailers who are serious about increasing revenue from email. At the same time, email isn’t a standalone channel. Conversions happen elsewhere, whether on- or offline.

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HBC Splits Saks OFF 5TH Into Online and In-Store Businesses — a Path Other Brands May Follow

Retail TouchPoints

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices.

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Emerging Trends That Will Move Commerce in 2022

To help you navigate the next 12 months, Pivotree has brought together several experts to share their predictions for 2022 across three critical areas of commerce: Supply Chain, eCommerce, and Customer Experience. What’s driving the shift away from ‘one-stop-shop’ marketplaces (and how specialty retailers should respond).

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Cole Haan Deploys Platform Supporting Unified Commerce

Retail TouchPoints

Cole Haan operates 90+ retail stores in the U.S. and Canada and more than 300 international store locations and also sells via department store and specialty retail partners.

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Winning Windows Competition Spotlights Holiday Retail Artistry: Submit Your Nomination

Retail TouchPoints

Department stores, specialty retailers and luxury brands alike will display their holiday spirit using best-in-class design and storytelling strategies to draw these shoppers in. As consumers work to check off their holiday shopping lists, many will be flocking to physical stores.