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Best Buy Canada to Operate 165 Small-Format Bell Canada Stores Under Renamed Banner

Retail TouchPoints

Best Buy and Bell will invest in an updated store experience and expanded product assortment, customer experience and training. The Best Buy Express small-store format will be designed to provide an easy-to-navigate shopping experience and also will serve as pickup points for online orders. “By

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Utilizing the External Data Boom for Digital Shelf Optimization

Retail TouchPoints

It may even improve customer experience by providing opportunities to buy items at a lower cost. By integrating automated data gathering with price change automation you can build an efficient infrastructure for winning over customers.

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Who Moved The Communications Services Sector?

Forrester eCommerce

As new technologies mature, the distinction between technology, media and telecommunications industries blur. […]. In it, every new technology advancement brings new business models, new security and sociopolitical debates, brand new industries of disruptors, and even new job roles for man and machine.

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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

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T-Mobile MONEY’s Checking Account: Game Changer?

Forrester eCommerce

This is not the first time we’ve seen a telecommunications firm enter the banking space – it’s already been happening for years in Europe and Asia, with large telcos such as Orange and KDDI. On April 18th, T-Mobile officially launched its T-Mobile MONEY checking account, after a soft launch late last year.

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Baltic Telecom Company Trials Self-Service Store to Reach Small-Town Customers

Retail TouchPoints

Telia — a telecommunications company in the Nordic and Baltic states — is piloting a new self-service store model in Tartu, Estonia, as it looks for cost-effective ways to serve customers in regions where full-service offices aren’t in place.

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Retail Customer Experience: The Key to Success

OrderDynamics

Retail Customer Experience: The Key to Success. I have participated in many vendor presentations and retailer discussions where the phrase “customer experience” has been used. Everyone agrees that a positive customer experience is a necessity for retail “winners”. Retail Customer Experience and Inventory.