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Missfresh Makes Sure Olympics Support Staff Never Goes Hungry with 24/7 Grocery Delivery

Retail TouchPoints

Chinese online fresh grocer Missfresh has launched special express delivery service and smart vending machines to help feed volunteers, logistics and support staff and security personnel at the 2022 Beijing Winter Olympics. Customers can scan a QR code or use facial recognition to collect their purchase and automatically complete payment.

Vend 249
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The hybrid customer experience may be the key to your eCommerce success

GetElastic

Why a Hybrid Customer Experience is Essential for Today’s Consumer. As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? Hybrid Customer Experience Example 1: Carvana.

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The hybrid customer experience may be the key to your eCommerce success

GetElastic

Why a Hybrid Customer Experience is Essential for Today’s Consumer. As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? Hybrid Customer Experience Example 1: Carvana.

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Pop Mart Picks Los Angeles for its Two Newest Stores

Retail TouchPoints

Known for toy characters like Molly, Hirono, The Monsters, SKULLPANDA and many others, Pop Mart has an established global presence, including more than 450 stores in over 30 countries as well as 2,300 blind box vending machines, which the brand calls Robo Shops.

Vend 234
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How Brands Will Harness IoT and Mobile Apps to Create More Connected User Experiences in 2022

Retail TouchPoints

We expect to see that trend accelerate through 2022 and perhaps even pick up more speed in the latter half of 2023, in ways that give consumers and business users more options for connected experiences that continue to narrow the gap between the physical and digital worlds.

Mobile 294
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Why the Future of the Mall is All About ‘Blend Spaces’

Retail TouchPoints

EPAM Continuum, a global innovation design firm that specializes in customer experience design, recently unveiled the concept of “Blend Space” to illustrate how experiential flow and physical-digital touch points can meet a range of needs and shopping “modes.”

Outdoor 248
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How Hydra Health is Transforming the Hospital Gift Shop

Retail TouchPoints

. “About 80% of our repeat users are the employees and staff, so bridging that gap, and building these spaces for the employees that are going to be there not only every day, but multiple times a day, is a little bit different than [traditional] retail settings,” Kloor said.

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