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Purina Pilots Interactive Endcaps in Pet Aisles of 200 Supermarkets

Retail TouchPoints

The technology has been used in categories such as beauty, CPG and accessories, primarily in department store environments. This pilot, expected to roll out to 200 stores by the end of June 2021, represents Perch’s largest deployment in the pet category and the supermarket vertical.

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How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

Return rates at physical stores range from 8% to 10% , but rise to approximately 20% for e-Commerce, according to data from CBRE. During the busy holiday season, digital return rates can spike to 30% ; and Return policies and experiences have a significant impact on customer loyalty. Normally, apparel returns are roughly 7.5%

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Is A Neiman Marcus, Saks Merger Inevitable?

Steve Dennis

For years rumors have abounded that various forces were trying to lead North America’s two leading luxury department stores to the alter. What the current COVID-19 has amplified is that, the United States does not need two luxury department stores with nearly identical value propositions and many overlapping locations.

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To Experience the Future of Retail, You’ll Want to Go to the Store

Retail TouchPoints

For retailers that have a community of customers centered on their brand, creating in-store community spaces can increase traffic, strengthen customer loyalty and attract new customers who are seeking communities aligned with their interests. Welcome your brand community in a clubhouse space.

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Brick & Mortar Retail Is Down But Is All Set To Soar Again

RetailMinded

In the 17 th , 18 th , and 19 th centuries, shops with decorative interiors and galleries became the norm; department stores popped up in the more urban centers. E-commerce emerged in the late 20 th century and physical store visits declined with online platforms offering convenience and a wider selection of products.

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Nordstrom: No good deeds go unpunished

Steve Dennis

Nordstrom–not only one of my favorite places to shop but also a brand I regularly feature in my keynotes on remarkable retail–recently reported strong quarterly operating performance and raised its outlook. So, naturally the stock promptly got whacked –and continues to be caught up in the market downdraft.

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Why Would An Indie Retailer Need To Pay Attention To HVAC Systems?

RetailMinded

From reducing energy costs to improving customer loyalty, there are countless reasons why paying attention to your store’s HVAC system will give you an edge over other competitors. As any savvy business owner knows, preventive maintenance is critical to running operations smoothly.