Retail TouchPoints

SEPTEMBER 22, 2022

This type of localization benefits the consumer by providing a more seamless, personalized and successful shopping experience, and it benefits the retailer by increasing customer loyalty and overall sales. If a store is devoid of desired colors or sizes, or the product itself, this will inevitably result in customer dissatisfaction.

Customer Loyalty 310

Customer Loyalty Social Media Customer Experience Fashion 310

Retail TouchPoints

DECEMBER 27, 2021

In one case, the company’s Chief Sustainability Officer is working with a consultant that recommends strategies to achieve energy efficiency. In contrast, a pair of fashionable shoes or home goods might invite a variety of considerations. Discretionary Goods Demand Higher Environmental Scrutiny.

Retail 357

Retail Supplies Customer Loyalty Fashion 357

Retail TouchPoints

JULY 10, 2023

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. It leverages hyper-localized search combined with millions of product attributes to recommend products.

Merchant Services 279

Merchant Services Shipping Costs Retail Social Media 279

Retail TouchPoints

OCTOBER 16, 2023

Interactive product recommendation quizzes not only engage customers but also create a sense of participation and entertainment, making customers more willing to provide valuable zero-party data in exchange for a tailored shopping journey. For example, by simply asking “ How Did You Hear About Us?”

Social Media 278

Social Media Consumer Information Marketing 278

Retail TouchPoints

DECEMBER 13, 2023

As customers seek out more eco-friendly items, they should look for brands that are committed to clean beauty. Having an ESG focus will give companies an increased customer loyalty audience, attract and retain employees, improve their financial performance and reinforce their brand reputation, among other benefits.

Beauty and Health 260

Beauty and Health Social Media Consumer Customer Loyalty 260

UpSellIt

FEBRUARY 26, 2024

Upsellit is a leading conversion optimization partner and we help brands collect new-to-file leads, recover lost sales and boost customer loyalty. Upsellit’s Website Experience delivers personalized, on-site solutions to move shoppers toward the path to conversion with AI recommendations, reiterations, urgency and more.

Customer Loyalty 113

Customer Loyalty Conversion Optimization Shopping Carts Technology 113

Retail TouchPoints

SEPTEMBER 12, 2022

From negatively affecting customer loyalty to damaging brand reputation to skewing analytics and spiking ad spend — when you’re selling to bots, a sale’s not just a sale. Bots break down customer trust and loyalty. Every retailer knows loyal customers are your most valuable asset. Let’s look at why.

Retail 294

Retail Beauty and Health eCommerce Social Media 294

Retail TouchPoints

SEPTEMBER 1, 2023

The company reported that it will continue to upgrade its website and mobile app with, among other features, improved search functionality and product details, customer product reviews and more customized product and styling recommendations. In-store physical and technology upgrades.

POS 260

POS Merchant Services Supplies Improvements 260

Wiser

AUGUST 28, 2023

Utilizing social media, customer surveys, and review platforms can facilitate the collection of this feedback. Integrating these insights into your retail assortment strategy allows for dynamic adaptation to customer needs and expectations, leading to increased customer loyalty and sales.

Retail 146

Retail Fashion Information Customer Data 146

Optimizely

JULY 19, 2018

Not only is the repeat purchase at risk in these scenarios—so is customer loyalty. Do you really want to attract a customer base that shops only when there’s a sale involved? . Save for the odd one-off sale a year, the menswear fashion brand sticks to hooking new customers with their high-quality products.

eCommerce 333

eCommerce Shipping Costs Customer Loyalty Shipping 333

365 Retail

JUNE 2, 2021

Online brands are starting to recognise the appetite for personalised shopping experiences and one of the most significant changes in the fashion industry is the demand for more personal try-on experiences. . Fashion brands have the biggest opportunity for online personalisation.

Fashion 90

Fashion Social Media Arts Customer Loyalty 90

Retalon

SEPTEMBER 24, 2020

The bankruptcy of notable fashion retailers like Neiman Marcus , J.Crew , and Pier 1 were an inevitability (sped up by the circumstances of the pandemic), because these giants were not adapting fast enough to the digital age. The report sums up this process by recommending that retailers follow 3 core principles. The Takeaway.

Fashion 41

Fashion eCommerce Supplies Customer Retention 41

UpSellIt

MARCH 3, 2023

Provide Personalized Recommendations Successful ecommerce brands focus on personalization, and AI-driven product recommendations are an excellent strategy to cater to specific shoppers’ needs. Recommendations should be as seamless as possible, unless a user is truly about to abandon your website. Here’s how you achieve it.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

UpSellIt

MARCH 3, 2023

Provide Personalized Recommendations Successful ecommerce brands focus on personalization, and AI-driven product recommendations are an excellent strategy to cater to specific shoppers’ needs. Recommendations should be as seamless as possible, unless a user is truly about to abandon your website. Here’s how you achieve it.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

lateshipment

FEBRUARY 3, 2023

Why Prioritizing Acquisition over Retention May Not Be the Best Move to Make When It Comes to Building a Customer Base ‘X’ is an e-commerce company that deals with fast fashion and focuses only on acquiring new customers through heavy discounting and advertising. Still not convinced? Why, you ask? Here’s why.

eCommerce 130

eCommerce Shipping Costs Customer Shipping 130

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Creating personalized product recommendations.

B2B 146

B2B eCommerce Customer SEO 146

Optimizely

SEPTEMBER 18, 2018

In other words, the brand truly understands the skincare challenges that ordinary people face and has the great customer service to prove it. This is partly due to its strategy of growing through word-of-mouth recommendations and reviews, rather than a traditional marketing strategy. Need Supply: Stay true to your roots.

B2C 261

B2C Fashion Magazine Jewelry 261

Wiser

NOVEMBER 13, 2023

This internal advocacy can take various forms, from sharing company-branded content on social media to word-of-mouth recommendations, or even wearing company-branded attire. Retail employees interact directly with customers, making them the face of a brand.

Social Media 148

Social Media Retail Events Recommendation 148

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 75

Customer Loyalty Customer Jewelry Social Media 75

RetailMinded

JANUARY 10, 2024

In fact, this is a huge appeal to customers across the generations and has opportunities that appeal to many categories that include home decor, beauty and wellness, accessories and fashion, paper goods, pet products, kids and baby goods, and jewelry. Learn more here.

Small Business Retail 86

Small Business Retail Shipping Costs Retail Multi-channel 86

RTP blog

MAY 24, 2017

An exciting technology that has come out of AI is virtual chatbots , which have the ability to boost sales and conversions and drive customer loyalty. Retailers such as Nordstrom , Sephora and 1-800-Flowers.com have leveraged this technology to share product recommendations, process orders and send shipping information.

Retail 150

Retail eCommerce Technology Leisure 150

MagentoBrain

JUNE 8, 2023

Set up a secure payment processing system to handle customer payments Market your customized products to attract customers and grow your business. It can be a highly profitable business model, as clients are often willing to pay a premium for personalized fashion advice and recommendations.

eCommerce 59

eCommerce Payment Services Beauty and Health Payments 59

BigCommerce

AUGUST 17, 2018

Rohan Moore , founder and CEO of UK fashion company, Olive Clothing. Elli’s fashion company in the United States. If you’ve got a wide selection of products to choose from in your brick-and-mortar store, we recommend narrowing your inventory down to approximately 100 of the best-selling items for your online marketplace. “We

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Smile.io

FEBRUARY 1, 2022

Here we have compiled a list of 22 Black-owned small businesses to support in 2022 from four different categories— fashion and accessories, beauty and skincare, haircare, and home and lifestyle. Fashion and accessories 1.   This bold fashion brand sells quality, trendy, African-inspired fashion at affordable prices.

Beauty and Health 68

Beauty and Health Accessories Fashion Clothing 68

Omnisend

FEBRUARY 9, 2023

Fashion & Apparel, for example, sent 186% more emails than Beauty & Cosmetics. The main takeaway here is that both SMS and push are powerful channels, and brands should consider including them in automated omnichannel workflows with high shopper intent to maximize customer engagement and orders.

Hobbies 88

Hobbies eCommerce Marketing Leisure 88

Smile.io

MAY 15, 2023

This makes impulse buyers particularly prone to shopping in industries that are rapidly changing, such as fashion, beauty, and technology. Blog Jonathan Roque Impulse shoppers are receptive to recommendations and are always looking for their next exciting purchase.

Shipping Costs 78

Shipping Costs Arts Blog Social Media 78

SellBrite

FEBRUARY 27, 2019

ModCloth , an ecommerce retailer specializing in vintage clothing for women, sells fashions that are unique and range in size from 00-28. The design of the box is simple, but each box includes phrases like “Fashion As Unique As You.”. In fact, studies show that 87% of customers trust reviews and recommendations from people they know.

eCommerce 139

eCommerce Social Media Magazine Subscription 139

Smile.io

SEPTEMBER 2, 2021

Sephora’s use of personalized recommendations further helps set it apart. These recommendations provide an elevated experience by demonstrating an understanding of each customer’s purchase habits and preferred products. Sephora’s brand community makes VIB both a lifestyle aid and loyalty solution.

Fashion 58

Fashion Recommendation Customer Customer Retention 58

Retail TouchPoints

DECEMBER 29, 2023

With cultural changes dictating the increase in sportswear purchasing and equal importance being placed on comfort as well as style, how can sports and sneaker retailers utilize ecommerce to grow their slice of the market and compete for customer loyalty?

Apparel 284

Apparel eCommerce Fulfillment Order Fulfillment 284

Optimizely

JULY 31, 2018

Where to start: Remembering Kate Spade — A look back on how the popular designer and trailblazer found her feet in the fashion industry. Where to start: How to Attract Customers and Keep Them Forever — Customer loyalty and customer retention go hand-in-hand. But it all starts with a great customer experience.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

BigCommerce

FEBRUARY 23, 2018

That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Retalon

FEBRUARY 14, 2024

Predictive analytics forecasts future scenarios, and prescriptive analytics provides recommendations for actions to achieve desired outcomes, such as inventory optimization, price adjustments, and sales forecasting. This kind of personalization can increase customer loyalty significantly.

Retail 41

Retail Operations Management Improvements 41

Smile.io

AUGUST 2, 2023

From free shipping to dollars off, these rewards are extremely common in customer loyalty programs, and are quite popular with many types of shoppers. Green cleaning brand, Dropps , uses a point program to reward customers for each dollar they spend with dollars off their future purchases. They don’t stop there, though.

Shipping Costs 48

Shipping Costs Events Social Media Fashion 48

Omnisend

MARCH 8, 2023

If you’re a fashion store, bundle together a selection of Easter-themed clothing items or accessories for a complete outfit. The key is to make it unexpected and to add value to the customer’s experience. It’s a great way to show your appreciation and to build customer loyalty.

eCommerce 88

eCommerce Social Media Gifts Accessories 88

Smile.io

FEBRUARY 16, 2023

When you look at the numbers, the fashion industry is an extremely attractive market to be in (pun fully intended). This is directly related to the fact that, as a society, we love to shop for fashion. With so much money being spent every year, the fashion industry is extremely competitive.

Fashion 59

Fashion Social Media Events Small Business Retail 59

Omnisend

JUNE 15, 2021

The beating heart of any good customer lifecycle marketing strategy is efficient and effective customer lifecycle marketing software. Without it, you’ll have to reach out to customers the old-fashioned way. As it turns out, this is not one of those times that ‘the old-fashioned way’ is a good thing.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Lemonstand

JANUARY 3, 2019

Offers are a great tool to increase conversions, foster eCommerce customer loyalty and drive long-term business value. Today I’ll share some concepts and offers that can be used by online retailers to drive eCommerce customer loyalty. In short, it pays to harvest eCommerce customer loyalty.

Customer Loyalty 72

Customer Loyalty eCommerce Customer Shipping Costs 72