Retail TouchPoints

FEBRUARY 7, 2024

Augmented and virtual reality (AR/VR) have entered the mainstream, creating an opportunity for a stronger brand-customer relationship that fuels ongoing loyalty and engagement. Fashion brand ASOS’ “ virtual runway ” is a prime example of this — allowing shoppers to see the clothes they wish to purchase modeled on the catwalk.

Retail 249

Retail Games Clothing Customer Retention 249

Smile.io

APRIL 2, 2020

You have to treat them as one in the same in order to maximize the value of having loyalty to increase customer retention. By sharing pages and launchers where customers can easily discover and engage with your rewards on your website, you’re fostering a relationship with each customer, and they will become your loyal brand advocates.

Customer Retention 54

Customer Retention Customer Social Media Information 54

Smile.io

APRIL 2, 2020

You have to treat them as one in the same in order to maximize the value of having loyalty to increase customer retention. By sharing pages and launchers where customers can easily discover and engage with your rewards on your website, you’re fostering a relationship with each customer, and they will become your loyal brand advocates.

Customer Retention 54

Customer Retention Customer Social Media Information 54

Fabric Blog

DECEMBER 23, 2020

Editor’s Note: This article was inspired by a PRD and mobile app strategy our team created for one of the world’s largest omnichannel fashion retailers.

Mobile 98

Mobile Customer Retention Fashion Omnichannel 98

Algopix

APRIL 14, 2024

Sofia Giussani – BHFO Sofia Giussani at BHFO leverages her extensive experience in digital marketing to oversee strategies that optimize online sales and customer retention, adapting to the fast-paced fashion sector’s demands. LinkedIn Why Follow Influencers?

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

RTP blog

AUGUST 30, 2019

The general benefits of personalization in other key retail verticals, like fashion, are well understood by brands and retailers. In a vertical like beauty, where the usage of products themselves is of a highly personal nature, the importance of personalizing the customer experience is highlighted even more.

Customer Retention 150

Customer Retention Department Stores Customer Experience Fashion 150

365 Retail

JULY 12, 2023

Jigsaw , the renowned British fashion brand announces Voyado , as its new solution for customer loyalty and marketing automation. This collaboration marks a significant milestone for Voyado’s growth story as their first UK customer win.

Fashion 52

Fashion Customer Retention Customer Loyalty Clothing 52

Optimizely

JULY 24, 2018

Getting your customers to make that second purchase is crucial. Here’s how you can engineer the repeat purchase, as well as some brands that are knocking it out of the park in terms of customer retention. This example from fashion brand Zalando shows exactly how that’s done. Post-purchase engagement.

X-cart 334

X-cart eCommerce Customer Retention Customer 334

Retalon

SEPTEMBER 24, 2020

The bankruptcy of notable fashion retailers like Neiman Marcus , J.Crew , and Pier 1 were an inevitability (sped up by the circumstances of the pandemic), because these giants were not adapting fast enough to the digital age. Successful Digital Transformation in Fashion Relies on Empathetic Customer Engagement. The Takeaway.

Fashion 41

Fashion eCommerce Supplies Customer Retention 41

Kissmetrics

MARCH 29, 2018

However, according to the Adobe Digital Index Report , returning customers make up 40% of revenues whilst representing only 8% of visitors. This tells us there’s a huge opportunity to increase customer retention rates further to support revenue growth. Why would a customer come back? It’s important to set the scene.

Customer Retention 205

Customer Retention Customer eCommerce Merchant Services 205

Retail TouchPoints

JULY 10, 2023

Product data can also be used to train AI models that generate new designs for products based on data such as customer feedback, sales data and market trends. And because the models are trained on retailer data, the AI ensures the new designs generated are more appealing to customers and better suited to market demand. 

Merchant Services 274

Merchant Services Shipping Costs Retail Social Media 274

Omnisend

APRIL 27, 2021

Fashion ecommerce is an ever-expanding industry that is not only susceptible to change, but embraces it proudly. In fact, marketers can learn a lot from the revolutionary fashion ecommerce trends driving a booming $2.5 Omnichannel Fashion Ecommerce. Reading Time: 4 minutes. trillion industry.

eCommerce 78

eCommerce Fashion Apparel Shopify 78

365 Retail

JANUARY 29, 2024

Customers will feel as though their personal interests are being met and will, in turn, be more likely to increase or repeat their business. The persona touch can also work in an offline fashion as well, harking back to what some might consider a bygone age when retailers took time to interact with their customers.

Payment Services 52

Payment Services Social Media Retail Customer Retention 52

GetElastic

SEPTEMBER 15, 2021

Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. However, data shows that: 33% of marketers plan to increase spending on customer acquisition, versus only 18% on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

Kissmetrics

MARCH 22, 2018

For one event, they teamed up with Fashion Incubator SF , a nonprofit that supports up and coming fashion designers. There are so many creative ways to enhance your consumer experience but even the most well-intentioned plan can have the opposite effect on customer retention if your backend can’t support it.

Customer Experience 279

Customer Experience Customer Shipping Costs Gifts 279

Smile.io

AUGUST 25, 2023

Blog Gabrielle Policella Best loyalty programs in the Clothing & Fashion industry Nordstrom's Nordy Club Nordstrom offers a variety of experiential rewards for program members. 5 Loyalty Program Examples in the Fashion Industry A well-designed loyalty program can keep you ahead in the highly competitive fashion industry.

Customer Loyalty 75

Customer Loyalty Beauty and Health Food and Beverages Customer 75

365 Retail

NOVEMBER 1, 2022

Similarly, finalist of the show, Indiyah Polack, recently became the first ambassador for fashion brand Pretty Little Thing’s new marketplace. This is a big shift as for the last three years the show predominantly featured fast fashion companies, although now it seems the show is adopting more eco-friendly advertisements.

Payment Services 52

Payment Services eCommerce Clothing Customer Retention 52

ecomdash

APRIL 23, 2019

Advertise Loyalty Program Advantages to New Customers. Loyalty programs may be designed for customer retention, but that doesn’t mean they’re only for customer retention. They can be just as attractive to new customers as a way to show that you care about your shoppers. Then, it’s time to hit social media.

Social Media 115

Social Media Improvements eCommerce Customer Retention 115

Retail TouchPoints

MAY 23, 2023

Initially known for its Merino wool-crafted coasters, the brand has ventured into adjacent categories including kitchen, workspace and fashion. Menaka Gopinath, President and Chief Operating Officer of Graf Lantz, attributes this staggering growth to the brand’s focus on thoughtful category expansion and emphasis on product discovery.

Specialty Retailers 233

Specialty Retailers Consumer Social Media Accessories 233

Smile.io

APRIL 6, 2022

Calling all shoppers who love fashion and sustainability. This ethical fashion brand is inspired by their love of the ocean–being in it, around it, and most importantly, saving it. Top 10 Examples of Social Responsibility as a Customer Retention Tool Could social responsibility actually make a business more profitable?

Clothing 46

Clothing Jewelry Books Fashion 46

Smile.io

MARCH 1, 2023

Levi's SecondHand Levi's trade-in program hopes to be a positive force in the fashion industry The fashion industry is known for being a negative contributor to the environment and a top polluter. ” Levi’s SecondHand is hoping to be a positive force within the fashion industry through their trade-in program.

Customer Retention 94

Customer Retention Customer Apparel Clothing 94

Dynamic Action

APRIL 25, 2023

Getting the Whole Story with Retail Intelligence The world’s most innovative brands and retailers drive better results with fast, AI-driven analytics across pricing, assortment, product sorting, customer preferences and more.

Retail 62

Retail Accessories Customer Retention Apparel 62

Smile.io

FEBRUARY 1, 2022

Here we have compiled a list of 22 Black-owned small businesses to support in 2022 from four different categories— fashion and accessories, beauty and skincare, haircare, and home and lifestyle. Fashion and accessories 1.   This bold fashion brand sells quality, trendy, African-inspired fashion at affordable prices.

Beauty and Health 68

Beauty and Health Accessories Fashion Clothing 68

GetElastic

AUGUST 20, 2019

This is important because collecting customer-related information from each department ensures that customer frustration instances are not left out. Since you already know the products that your prospective customer is interested in, your focus should be on simplifying the process of completing the order.

eCommerce 153

eCommerce Customer Customer Retention Information 153

Omniconvert

DECEMBER 20, 2019

In this week’s episode of Growth Interviews, we invite you to join our podcast conversation with Krassimir Stankov, expert fashion. The post Krassimir Stankov Podcast: Tap into the knowledge and listen to the experts appeared first on ECOMMERCE GROWTH Blog.

Fashion 78

Fashion eCommerce Blog Customer Retention 78

Optimizely

JULY 31, 2018

Where to start: Remembering Kate Spade — A look back on how the popular designer and trailblazer found her feet in the fashion industry. This interview-based show spends each episode picking the brain of a marketing expert on a variety of topics, including SEO, pricing strategies, and customer retention. Planet Money.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

lateshipment

FEBRUARY 3, 2023

Why Prioritizing Acquisition over Retention May Not Be the Best Move to Make When It Comes to Building a Customer Base ‘X’ is an e-commerce company that deals with fast fashion and focuses only on acquiring new customers through heavy discounting and advertising. Still not convinced?

eCommerce 130

eCommerce Shipping Costs Customer Shipping 130

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. Customers are four times more likely to purchase your products if a friend referred them.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Smile.io

JANUARY 10, 2022

Tips on Branding your Loyalty Program to Increase Customer Retention Do you sell products online or have you built a real, successful brand? These posts cover everything from how to add sleeves to one of their staple tops to basic fashion and style advice. But these recycled trends extend beyond the world of fashion.

Hobbies 75

Hobbies eCommerce Books Arts 75

Smile.io

FEBRUARY 16, 2023

When you look at the numbers, the fashion industry is an extremely attractive market to be in (pun fully intended). This is directly related to the fact that, as a society, we love to shop for fashion. With so much money being spent every year, the fashion industry is extremely competitive.

Fashion 59

Fashion Social Media Events Small Business Retail 59

Smile.io

FEBRUARY 1, 2023

We have compiled a list of 23 Black-owned small businesses to support in 2023 from four different categories—fashion and accessories, beauty and skincare, haircare, home and lifestyle, and food and beverage. Fashion and accessories 1. We’re looking at the top 10 examples of CSR used as a customer retention tool.

Food and Beverages 127

Food and Beverages Beauty and Health Gifts Accessories 127

Omnisend

JUNE 15, 2021

Doing so creates a lifelong customer that engages with and purchases from you over and over again. This is the role that customer lifecycle management plays in ecommerce—creating brand loyalty while establishing and skyrocketing customer retention. Retention marketing is useful during each stage of the lifecycle.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Korona

MARCH 2, 2023

Below are some of the types of retail businesses that can really benefit from selling on Pinterest: Fashion and apparel brands : Pinterest is a great platform for fashion and apparel brands to showcase their latest collections, trends, and styles. KORONA POS can help you. What types of products or services sell best on Pinterest?

POS 52

POS Food and Beverages Retail Beauty and Health 52

AcquireConvert

OCTOBER 23, 2022

Email marketing is the practice of sending personalized emails to groups of customers in your list — usually with the aim of customer education, customer acquisition or customer retention. Fashion sees the biggest sales uplift from cart abandonment emails , at 6.38

Marketing 52

Marketing Mobile Small Business Retail Customer Retention 52

Smile.io

SEPTEMBER 2, 2021

Run Everything Labs' Keys to VIP Gamification through exclusive tiers Referrals redeemable for points Brand culture Indigenous Designs Care Coins Fashion may be constantly changing at a rapid pace, but consumer trends are shifting at an even faster one. It may sound confusing but it makes perfect sense - spend more, earn more.

Fashion 58

Fashion Recommendation Customer Customer Retention 58

MagentoBrain

APRIL 11, 2023

Customer Service - We analyzed stores that provide exceptional customer service and support, which is crucial for customer retention and loyalty. Product Quality - We considered stores that offer high-quality products that meet customer expectations, which helps build trust and credibility.

Shopify 52

Shopify Beauty and Health Social Media Food and Beverages 52

SellBrite

MAY 6, 2019

When Pinterest first launched back in 2010, it was the go-to place for women to browse and pin the latest fashion, decor, and meal planning trends. Marketers believe that “Visual content is essential for customer retention. For example, it’s the second largest source of social media traffic to Shopify stores.

eCommerce 141

eCommerce Social Media Comparison Shopping SEO 141