BigCommerce

APRIL 3, 2018

By the time you read this, everything we’ve learned about mobile SEO could be wrong. This is because the existing paradigm is based on a desktop-first world, and Google is about to catapult us into a mobile-first world with a major update on how they crawl, render and rank the web. Google’s Mobile-First Index.

Mobile 419

Mobile SEO Mobile eCommerce eCommerce 419

GetElastic

OCTOBER 18, 2021

We had winners and losers, and the common denominator between winning and losing came down to agility to transform customer engagement or the fact that the business was deemed “essential” by the government. Now that life is getting back to some normalcy just having a shopping cart online or mobile app is not going to be enough.

Multi-channel 78

Multi-channel Channel Shipping Costs Mobile 78

ecomdash

APRIL 4, 2019

Lately, in ecommerce , many companies have utilized artificial intelligence (AI) to improve their customer experience, shipping times, and delivery processes. Customer Service Bots. Customer service bots pop up on almost every website and even in Facebook Messenger. Recommendation Engines. Payment Services.

Technology 70

Technology Improvements Payment Services eCommerce 70

GetElastic

JANUARY 24, 2018

Against the technical backdrop of increasing expectations for always-on internet and mobile services, many carriers are struggling on the frontend with customer experience. Fragmented Customer Experiences. In-store customer service reps might not have access to all of the products a customer has with the company.

eCommerce 125

eCommerce Customer Experience Customer eCommerce Software 125

PFS

AUGUST 23, 2017

said they prefer a virtual view of how home furnishings and accessories fit in a home before they make a purchase, and a majority said they want mobile access to a floor map to locate products in stores. Re-imagining Commerce. Is there a more personalized service you can provide or a uniquely branded experience you can deliver?

Home Furnishings 56

Home Furnishings Channel Apparel Consumer 56

BigCommerce

MAY 4, 2018

From product pages that rank highly for both text and voice search, to enviable mobile conversion rates (and an even better checkout workflow), Kelty is winning consumer hearts and minds from their much larger competitors. Mobile conversion rate is up 272% and mobile revenue is up 193% since this time last year!”.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

BigCommerce

JANUARY 23, 2018

Agile marketing that gets these brands to the forefront of customer conversion in a more compelling way than traditional companies. There are 3 pain points that often forces brands to migrate to new technology – and all of them are signals that you should have done it much, much sooner. SUCCESSFUL ECOMMERCE REPLATFORMING EXAMPLES.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

Kibo

MARCH 2, 2023

An increasing number of manufacturers are looking to eCommerce to maintain customer loyalty while in turn reaching new customers this year. Many of these companies are also facing the challenge of evaluating their eCommerce platform to ensure it can meet the increasingly complex demands of today’s digital market.

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. There are 3 main ways to classify the different types of ecommerce platforms: Open Source. CaaS (Commerce as a Service).

eCommerce Platforms 419

eCommerce Platforms Payment Services Shipping Costs eCommerce 419

Fabric

SEPTEMBER 22, 2023

In e-commerce, monolithic designs lead to unified and self-contained systems that handle various aspects of an online store, including catalog management, cart and checkout, payment processing, order management, customer management, and more. For many e-commerce businesses, a monolith is all they’ll need.

eCommerce 130

eCommerce Payment Services Merchant Services eCommerce Platforms 130

BigCommerce

JULY 9, 2018

The journey Skullcandy took to launch an award-winning ecommerce site took many twists and turns but wasn’t atypical for BigCommerce customers. Executive Summary: Moving from Salesforce Commerce Cloud to BigCommerce. Skullcandy’s main goal was to get customers to its most valuable pages as quickly as possible.

BigCommerce 158

BigCommerce Games eCommerce Mobile 158

BigCommerce

OCTOBER 26, 2017

Ensure Your Technology is Scalable. Make sure that you have an ecommerce technology solution that can scale –– and isn’t cost-prohibitive. For instance, you want a platform that provides out-of-the-box features for many of the standard processes that come with cross-border commerce. Customer groups. Health Goods.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

Ecommerce Platforms

AUGUST 24, 2020

Userlike is a live chat software specifically designed to integrate with your existing website or eCommerce technology. Customer messaging. Userlike is convenient solution, designed to improve customer communication for support staff, sales agents, managers, and customers alike. Desktop, iPad, and mobile solution.

Live Chat 104

Live Chat Payment Services Improvements Technology 104

ROI Revolution

JUNE 27, 2019

His second insight was also connected to an experience he had while developing the business model for Bonobos. “It’s not about only the internet or brick-and-mortar – it’s about both” Through Bonobos he learned that customers wouldn’t order pants they hadn’t tried on.

SEO 84

SEO Customer Loyalty Technology Customer Experience 84

GetElastic

JANUARY 10, 2018

For a few years, personalization has been B2C commerce’s favorite catch phrase: know your customer, personalize the offers and prices, sell at the right time and keep communicating until you build a relationship and not just a sale. Multi-touchpoint commerce. B2B will look more like B2C.

B2B 141

B2B Multi-channel B2C Customer Experience 141

GetElastic

FEBRUARY 1, 2018

Lessons learned back in the days of single-screen ecommerce did not adequately prepare us for selling in the age of mobile, augmented reality, conversational commerce, or “thing” commerce. Let’s look at this from the customer’s perspective.

Presentation 135

Presentation Recommendation Mobile Management 135

PFS

JULY 14, 2017

The problem is that many retailers are saddled with highly fragmented, antiquated technology that is more Frankenstein than Harry Potter. Customer-facing systems can’t talk fluently to backend technology, impeding effective order management and efficient fulfilment – the kiss of death for click and expect.

Fulfillment 56

Fulfillment Technology eCommerce Technology Toys 56

BigCommerce

OCTOBER 20, 2017

customers get the same level of quality and service. All the while, they will need their ecommerce site to function amidst the complexities of: bulk orders and order minimums. personalized customer pricing. Upgrade Your B2B Ecommerce Software. Avoid the Doom Loop and Go Mobile Already! LTL shipping. Clarion Safety.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

BigCommerce

AUGUST 8, 2018

Whether it’s their usability, recommendations, or membership perks, Amazon wins because they do customer service right – and at scale. What many businesses don’t know, though, is that the secret to Amazon customer service success doesn’t have to mean an Amazon business size. This alone could be a huge value-add to online retailers.

eCommerce 231

eCommerce Payment Services Technology Recommendation 231