Retail TouchPoints

NOVEMBER 21, 2022

Ahead of the Thanksgiving holiday, the company has introduced a gifting option that allows shoppers to send items to recipients who are Gopuff users, or even those who are not on the app, according to TechCrunch. Gift-givers are prompted to enter a recipient’s address information and add a message.

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lateshipment

OCTOBER 9, 2023

Ah, the art of gift-giving. Who doesn’t like gifts? Especially when the gift comes from the company that you are working for, or if you are giving gifts to your co-workers, colleagues, or employees, it definitely has a personal touch to it. On top of that, they offer free delivery. Check them out!

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Retail TouchPoints

JANUARY 24, 2023

Just in time for Valentine’s Day, 1-800-Flowers.com has launched a “Gifts & More” marketplace designed to provide shoppers with a wider range of gift options. Additionally, the retailer will offer gift bundles that combine products into cohesive gifts, such as pairing roses with a bottle of Harry & David wine.

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Optimizely

MARCH 26, 2021

The Charcuterie Gift. Charcuterie boards are not only pleasing to the eye and a great way to entertain, but they also make for very thoughtful gifts. Decorate it in rainbow cellophane and beautiful ribbons and your thoughtful charcuterie-themed gift will be one to remember and treasure forever. Image Source: Mouth. Bon appétit!

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Retail TouchPoints

JULY 30, 2020

Sendoso , a gift sending platform offering new ways to connect with customers and clients, has launched the Address Confirmation and Sendoso Choice features. Sendoso Choice enables teams to build connections by demonstrating that they know what matters most to their prospects and customers.

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Groove

OCTOBER 15, 2020

In this blog, we're sharing how we helped a restaurant leverage a third-party tool so that they can sell (and let customers make purchases with) eCommerce gift cards. eCommerce Gift Cards: Givex Integration For BigCommerce. On Magento 1, the restaurant was able to offer both physical and digital gift cards. Conclusion.

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Groove

OCTOBER 15, 2020

In this blog, we're sharing how we helped a restaurant leverage the Givex Integration for BigCommerce so that they can sell (and let customers make purchases with) eCommerce gift cards. On Magento 1, the restaurant was able to offer both physical and digital gift cards. Gifting food is becoming more popular ? Conclusion.

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Retail TouchPoints

NOVEMBER 11, 2020

1-800-FLOWERS.COM has launched a site for corporate gifting that enables business customers to access offerings from across its brands, including Harry & David , Cheryl’s Cookies , The Popcorn Factory and Wolferman’s Bakery.

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Retail TouchPoints

FEBRUARY 13, 2023

During the heart of the holiday season, experiential toy retailer Camp launched Gift Finder , an interactive tool designed to help site visitors find the perfect gift for everyone — from infants to adults. As a team, we had a suspicion that people want little bit-sized pieces of context, curation and help.

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Retail TouchPoints

NOVEMBER 4, 2022

Younger shoppers are no longer afraid of secondhand gifting — 67% of millennials said they would be likely to give a pre-owned item as a gift, according to data from Trove. Because resale is growing so quickly, I think it’s becoming more and more normalized that you can give resale as a gift.

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Retail TouchPoints

OCTOBER 7, 2021

1-800-FLOWERS.com has expanded its corporate gifting capabilities to make it easier for companies to connect with and celebrate employees or clients even as many offices remain closed. Recipients digitally “unwrap” and preview their gifts, then choose the delivery date and address — and in some cases can even swap for another item.

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Retail TouchPoints

NOVEMBER 5, 2020

is making the online gift-giving experience more engaging for shoppers via a new option that incorporates a “Send as A Gift” button on its skincare and cosmetic brands’ websites. Using the link in the message, the recipients digitally unwrap their gifts through an engaging UX. The Estée Lauder Companies Inc.

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Retail TouchPoints

JULY 7, 2022

Destination retailer Event Network — which operates gift shops for aquariums, zoos, museums, science centers, botanical gardens and other cultural attractions — has upgraded to a mobile point-of-service (POS) system and adopted a new cloud infrastructure as it continues its digital transformation.

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Optimizely

FEBRUARY 10, 2021

For some, that act of love is in the form of the perfect gift. For brands, that act of love is in their ability to help their shoppers with the high-stakes task of finding that perfect gift. What if retailers were able to help these shoppers pick up their gift searches where they left off?

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Retail TouchPoints

NOVEMBER 24, 2021

Experiential retailer CAMP is bringing the White Elephant gift exchange party online with the relaunch of Gift Game for the 2021 holiday season. Gift Game provides hosts with the ability to set the number of guests for their party and the maximum budget for each person’s gift.

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Retail TouchPoints

NOVEMBER 19, 2020

SmartGift , which allows gift recipients to virtually “open” their gifts and exchange them for a preferred size, color or a completely different item in the same price range, is expanding into Canada and three major European markets.

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Forrester eCommerce

NOVEMBER 4, 2020

This holiday season many consumers will be forgoing big family dinners and exotic holiday markets, and instead playing host to unwelcome guests like worry (for their health) and anxiety (for their finances). This holiday season everyone just needs a break.

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Forrester eCommerce

NOVEMBER 12, 2020

This holiday season, maintaining (and tapping into) your customers’ loyalty has never been more critical. As you plan for holiday shopping – and the inevitable returns that will follow in January – loyalty marketers must: Show, not tell.

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Retail TouchPoints

JUNE 30, 2023

We are a company all about relationships because that’s what our customers are celebrating when they buy from us — all the relationships in their lives. Going Beyond the Gift Many often ask us how we achieved creating such robust relationships and communities? That means we don’t follow the typical product purchasing protocol.

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Retail TouchPoints

JANUARY 28, 2022

Defined as data customers are willing to give to brands/retailers in return for discounts via a loyalty/rewards program or email, zero-party data is an oft-overlooked form of data collection thanks to its simplicity, but is now having a moment that will likely turn it into a permanent fixture in retail marketer’s toolkit.

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Groove

APRIL 18, 2024

Holiday Persona With These 3 Features: Use contextual marketing for customized pop-ups Contextual marketing allows you to customize certain modules within a landing page or website page depending on known information about your visitor. Be sure to make it clear where and how to purchase a gift card, and make the execution of it easy.

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Retail TouchPoints

NOVEMBER 21, 2023

When customers aren’t actively searching and shopping for gifts, they are spending an elevated amount of time watching their favorite TV shows and movies — especially holiday classics like How the Grinch Stole Christmas and Elf. Emarketer anticipates that holiday retail sales will grow 4.5% this year to surpass $1.3

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RetailDive

JANUARY 18, 2024

The company made the entirety of its product assortment available to customers creating registries alongside other perks to its gifting offerings.

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Retail TouchPoints

SEPTEMBER 28, 2023

Todays’ customers expect seamless omnichannel shopping experiences that are highly personalized. In fact, 80% of customers say they’re more likely to purchase from brands that personalize, according to Deloitte. Mass adoption and changing customer expectations have raised the bar. What is Search Hyper-Personalization?

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Retail TouchPoints

OCTOBER 26, 2020

Macy’s has introduced personal stylists, available virtually or in person, to help shoppers both select outfits for themselves and find the right gifts for others during the holiday season. The stylists also can offer advice on home décor and help customers perfect their virtual backdrop for video celebrations.

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Retail TouchPoints

AUGUST 1, 2022

This experience gives brands the ability to give their customers all the benefits of in-person shopping from the comfort of their own homes. These effects allow customers to superimpose a product — whether it’s shoes, eyewear or makeup — on themselves through their front-facing mobile phone camera. World Effects: Digital ‘Feng Shui’.

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RTP blog

SEPTEMBER 16, 2019

By Michael Smallwood, Bitmo We’re all familiar with the classic gift card — those plastic little cards of joy that tend to bulge our wallets, and we often forget are even there. displayed the gift card in stores. However, despite gift cards representing a $160 billion industry in the U.S.

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RetailMinded

MARCH 20, 2024

Gift-giving in the workplace isn’t just about marking special occasions; it’s a potent tool for nurturing well-being and sparking productivity. Acknowledging this, companies are turning to innovative gifts to bolster their teams’ spirits and stamina. Employees’ health is invariably linked to their work output.

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Retail TouchPoints

AUGUST 17, 2023

has appointed Massimo (Max) Magni as its new Chief Customer and Digital Officer. In his new role at Macy’s, Magni will guide the strategic long-term vision and growth of Macy’s digital business, focusing on customer-centric strategies that leverage data and analytics to enhance the consumer journey across touch points. Macy’s, Inc.

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RetailWire

OCTOBER 2, 2023

Amazon inadvertently sent out emails to numerous customers thanking them for gift card purchases they never made, causing confusion and concern. The emails warned about scams involving gift cards, but their tone and content led recipients to believe it was a scam itself.

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BigCommerce

JUNE 20, 2017

Crafters and gifters often first launch on Etsy –– where transaction fees cut into margins and you don’t own the customer relationship (Etsy does). Here is how 11 ecommerce brands in this vertical set up shop to sell more online –– today and well into the future by increasing customer lifetime value. The gifts of water cooler legend!

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lateshipment

NOVEMBER 15, 2023

Give your customers what they want. What customers want The increase in e-commerce-based technology, changes in the status quo of online shopping, ever-dynamic trends, etc have all turned customers’ wants into needs. Want to truly stand out in this competitive e-commerce landscape and enjoy the fruits of holiday season success?

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Forrester eCommerce

JANUARY 3, 2024

Twas the night before Christmas, when all through the house, not a creature was stirring, not even a mouse. Defense contractors (and subcontractors) were nestled, all snug in their beds. With visions of security requirements swirling through their heads.

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RTP blog

NOVEMBER 17, 2017

Considering that the average number of physical gift cards purchased per consumer has increased over the last three years from 4.7 according to First Data’s 2017 Prepaid Consumer Insights Study , maximizing exposure to gift card programs is a priority that should be top-of-mind for retailers of all sizes.

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Retail TouchPoints

OCTOBER 1, 2021

million online customers had been obtained by an unauthorized party. The company is in the process of notifying its online customers of the security breach, which occurred in May 2020. NMG also has set up a dedicated call center for its customers to address concerns. Approximately 3.1 ”

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Forrester eCommerce

DECEMBER 4, 2018

As the holidays approach and the post-holiday return rush quickly follows, a few things will occur simultaneously: hundreds of millions of customers will make purchases, total holiday retail sales will push the $720 billion mark, and millions more will send odd, ill-fitting, or unwanted gifts […].

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Retail TouchPoints

MARCH 21, 2024

David’s Bridal has teamed up with PersonalizationMall.com to offer customers access to thousands of customizable items to make their special day even more special, including monogrammed gear, wedding day essentials and keepsakes. in July 2023.

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