Retail TouchPoints

NOVEMBER 30, 2023

Ebay and COMC , which stands for Check Out My Collectibles, have entered a commercial agreement that includes an investment by Ebay in the trading card hobby marketplace. We are excited to utilize Ebay’s investment to accelerate our pace of innovation, improving the experience for our customers, employees and partners.”

Hobbies 162

Hobbies Fulfillment Technology Improvements 162

Retail TouchPoints

MAY 10, 2021

A company aligning with a consumer’s worldview can be an added motivation to support them, and likewise a misalignment can alienate another customer segment. It’s become incumbent on brands to exhibit empathy and listen to their customers to help guide their product development strategies and campaigns.

Customer 264

Customer Hobbies Consumer eCommerce Analytics 264

Forrester eCommerce

MARCH 1, 2022

My teenage hobby of computers has turned into my career, with my initial education in aeronautics. Tell us about yourself! I’ve spent the last 25-plus years in the end user computing space — the world of connecting end users to their applications and data. Whether it was seeing “WarGames” when it first came out, “hacking” […].

Hobbies 195

Hobbies Mobile Technology Customer 195

FastSpring

OCTOBER 13, 2020

In this post, we’re featuring our Senior Manager of Customer Experience, Jay Offringa Hall! I am currently the Senior Manager of Customer Experience. What made you want to join our Customer Success team? Every week I learn about something new and innovative that we are putting into place to make the customer experience better.

Customer Experience 113

Customer Experience Management Hobbies Customer 113

Kissmetrics

SEPTEMBER 19, 2020

Customization capabilities. And you can customize the look and feel of nearly every aspect of your website. For complete flexibility and customization options, go with WordPress.org. On the other hand, free blogging platforms don’t give you the ability to customize to that extent. But, you can’t do much aside from that.

Blog 341

Blog Hobbies Recommendation Social Media 341

Retail TouchPoints

JUNE 7, 2023

Wherever they shop, members of Gen Z are looking for a friction-free customer journey: 46% rate quick and easy checkouts as the most important factor in their shopping experience, followed closely by fast shipping ( 45% ). Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.

Food and Beverages 272

Food and Beverages Travel Hobbies Shipping Costs 272

Retail TouchPoints

AUGUST 17, 2021

The company has acquired Spoonflower , a global marketplace of custom fabric, wallpaper and home décor, for $225 million in order to bolster its home décor business while serving an expanded network of creators. “We We share a view that design and photo personalization is really important to customers across the planet.

Supplies 305

Supplies Hobbies Small Business Retail Fulfillment 305

365 Retail

SEPTEMBER 14, 2023

Today, Søstrene Grene, the Danish homewares and hobby brand that has been making waves in the UK with its recent store rollouts, is set to take a significant step in its global expansion strategy with the launch of its long-awaited UK webshop. Expected delivery time is set to be 3-6 business days, with delivery costs at £5.98

Hobbies 64

Hobbies Fashion Information Retail 64

Omnisend

MAY 25, 2021

Targeting is a key to great ecommerce marketing, and keeping your messages relevant to your customer will mean they’re more effective. However, targeting your messages is impossible without customer segmentation. There are four main types of customer segmentation. This applies to both existing and potential customers.

Customer 78

Customer Merchant Services eCommerce Jewelry 78

Omnisend

MAY 30, 2021

Understanding customer behavior is essential for any merchant. The right customer data can help drive your buyers to make more personalized purchase decisions—and this is where behavioral segmentation comes into play. Omnisend’s studies have revealed that custom automation can yield incredibly high open and click-through rates.

Customer 114

Customer Merchant Services Subscription Omnichannel 114

365 Retail

FEBRUARY 23, 2024

Jijay Shen, General Manager, Europe, Alibaba.com Trading internationally is a key way to achieving growth, as it can significantly expand access to more customers and markets, diversity and spread business risk, and provide a platform for innovative ideas and new practices.

Beauty and Health 110

Beauty and Health Telecommunications B2B Hobbies 110

Kissmetrics

JULY 11, 2017

There are three general ways to grow revenue in any ecommerce business: Increase the total number of customers. Increase the average number of times each customer buys from you. Increase the average order value (AOV) from each customer. These are categorized in ways to grow: New Customers. Repeat Customers.

eCommerce 243

eCommerce Customer Merchant Services Conversion Optimization 243

My Wife Quit Her Job

APRIL 24, 2019

Today, we’re going to talk about his entrepreneurial journey and how he’s created an incredible business based on his previous hobby. How he gets paying customers to his program. Today, we’re going to talk about his entrepreneurial journey and how he’s created an incredible business based on his previous hobby.

Hobbies 135

Hobbies Books eCommerce Other 135

FastSpring

SEPTEMBER 9, 2020

In that case, you need to do some more research to truly understand who your customer is. And one of the best ways to get to know your audience is to create a customer profile. There are a lot of different names for customers profiles—buyer personas, customer personas, audience personas, marketing personas, etc.—but

Customer 78

Customer Social Media Hobbies Customer Data 78

Smile.io

MARCH 14, 2023

Have you ever had a hobby that you wished you could turn into a business? During her maternity leave, Cristina revisited her childhood hobby of needlepointing and it reignited a passion she thought she had lost. This is part of our #SmileABCs series, highlighting and going in-depth with small businesses and ecommerce brands.

Hobbies 61

Hobbies Beauty and Health Social Media Arts 61

Omnisend

FEBRUARY 9, 2023

Food & Drink emails were so effective that they converted at more than double—with Hobbies & Leisure not far behind: This changes when we consider other statistics, though. But both Hobbies & Leisure and Pet Supplies disappear completely. And, of course, the big factor is human behavior.

Hobbies 88

Hobbies eCommerce Marketing Leisure 88

FastSpring

MARCH 26, 2020

In this post, we’re featuring our Senior Customer Success Manager, Kelsey Hutchison! I work with our enterprise customer base. I act as an internal customer advocate, so if a customer does have priorities, I make sure we as a company, know what those priorities are. What is your role at FastSpring?

Management 80

Management Customer Definition Hobbies 80

Sailthru

JUNE 16, 2023

By investing in genuine relationship building and personalization, you can rise above your competitors, and turn casual customers into loyal brand evangelists. 74% of Gen Z are willing to share their hobbies and interests with brands in exchange for better service. Gen Z consumers value personalized experiences.

Marketing 78

Marketing Hobbies Mobile Consumer 78

Liveintent

JANUARY 4, 2022

MC’d by our very own director of customer success, Justin Senno, and attended by 80+ employees in person and 100+ virtually, the talent show proved the perfect excuse to avoid responding to emails for a few hours. We saw terrific demonstrations of talent within our company, both virtually and live.

Hobbies 126

Hobbies Blog Management Information 126

365 Retail

OCTOBER 16, 2023

Søstrene Grene , the esteemed Danish homewares and hobby brand, has unveiled plans to open a flagship store in Central London. This initiative presents a promising opportunity for high streets and shopping centres, especially given the brand’s proven ability to attract a large customer base eagerly awaiting new store openings.

Hobbies 111

Hobbies Presentation Events Management 111

ROI Revolution

MARCH 20, 2020

Facebook Launches Pinterest-Like App Focused on Hobbies and Interests. Hobbi , the latest app from Facebook’s New Product Experimentation team , allows users to sort photos of hobbies and interests into boards – similar to the popular social media platform Pinterest.

Social Media 78

Social Media Hobbies Mobile Information 78

BigCommerce

FEBRUARY 1, 2018

Targeting, or “segmenting” these people means you’ll be able to build your store for the right audience , efficiently using your resources to impress and attract your potential customers. This includes target demographics, audience type, and any other attributes about your target customer segment. The Right Action Takes Time. “I

Marketing 373

Marketing Hobbies Social Media Information 373

Retail TouchPoints

JULY 23, 2020

Beyond the specifics of the current moment, companies have long benefited from aligning themselves with their community of customers. “I However, the benefits of customer-centric connections don’t apply equally to all brands.

Hobbies 163

Hobbies Automotive Consumer Customer 163

Retail TouchPoints

DECEMBER 29, 2021

Virtual reality functions and applications are emerging as innovative solutions to fulfill customers’ demands, playing a crucial role when facing the industry’s most pressing challenges. The second one is putting together spaces without going into stores, trying furniture and meeting with customers.

Hobbies 275

Hobbies Outdoor Technology Arts 275

Smile.io

NOVEMBER 10, 2022

Coal and Canary is a candle company hand-poured in Winnipeg, Canada, with the goal of bringing candles to its customers that are good for the air and spark joy. Coal and Canary began in 2014 between two best friends simply learning a new hobby together. “Being able to edit the points system whenever we choose has been great.

Hobbies 69

Hobbies Social Media Banking Fulfillment 69

Fastr

JULY 31, 2018

Remember that time you picked up a hobby (and thought you were really good at it)? Maybe it was crafting artisanal jewelry […]. The post Start Recording: Driving Sales with Video Marketing appeared first on Zmags.

Hobbies 100

Hobbies Jewelry Marketing Customer Experience 100

Korona

NOVEMBER 30, 2022

Whether it’s online or in-store, customers are always on the lookout for any opportunity to save a few dollars. And especially during the holiday season, free shipping is undoubtedly a great hook to convert visitors into customers. This strategy will allow you to attract new customers and retain old ones.

Shipping Costs 52

Shipping Costs Shipping Merchant Services Customer 52

Smile.io

APRIL 28, 2022

It’s also become an extremely valuable customer acquisition tool for small business owners and entrepreneurs. That’s because millions of customers are being influenced by TikTok videos to make purchases. So if you’re not using TikTok to acquire new customers, it may be time to start. billion views.

Customer 61

Customer Small Business Retail Social Media Reference 61

SellBrite

SEPTEMBER 27, 2017

When marketing is directed towards specific customer types, it resonates with buyers in a way that makes them feel more connected to your products and your brand. Once sellers can determine the unique types of customers within their larger audience, they can cater their marketing to each group’s needs. What is a buyer persona?

eCommerce 125

eCommerce Customer Social Media Information 125

Retail TouchPoints

DECEMBER 29, 2021

Virtual reality functions and applications are emerging as innovative solutions to fulfill customers’ demands, playing a crucial role when facing the industry’s most pressing challenges. The second one is putting together spaces without going into stores, trying furniture and meeting with customers.

Hobbies 189

Hobbies Outdoor Technology Arts 189

Optimizely

FEBRUARY 27, 2019

If you’ve ever dreamed of turning your favorite hobby or passion project into a full-time job, you’re not alone. Brian’s hobby quickly turned into a business when he started selling custom LED gloving lights through Emazing Lights. How do you build customer loyalty and kind of fight back against Amazon if you can?

Marketing 150

Marketing Hobbies Games Social Media 150

365 Retail

MAY 14, 2021

Online sales are still high, despite dipping when lockdown restrictions eased to allow stores to open, hobby shop The Works said on Friday. For 16 of the 53 weeks to the start of May all of The Works’ hobby shops were closed due to lockdowns, and more than 75% of its estate was forced to shut for an additional eight weeks.

Hobbies 52

Hobbies Operations Improvements Retail 52

Sailthru

JUNE 9, 2023

You might see an uptick in open rates, but your click-through rates and customer experience will suffer. Create tailored lines like “20% off for VIP customers through Labor Day.” Opening an “urgent” email to discover there’s no real urgency in the email body will leave your audience annoyed. Provide full context in your subject line.

Hobbies 78

Hobbies Mobile Download Recommendation 78

ChannelAdvisor

JULY 16, 2021

The nation’s e-commerce industry has more than doubled in size in the past decade, with digital spending on clothing, accessories, toys and hobby-related products alone reaching a combined $40 billion. Similarly, Amazon Japan offers services to help simplify customs, track orders and handle tax calculations.

eCommerce 98

eCommerce Hobbies Fulfillment Toys 98

Kissmetrics

JANUARY 30, 2022

These businesses aren’t just liked by Google, they’re also liked by customers. It could also mean impulse purchases are less common since customers are more likely do their research. Hobbies & Crafts has the lowest average CPC of $1.12 Where’s the Data From? across all industries.

SEO 244

SEO Beauty and Health Social Media Fashion 244

365 Retail

JUNE 13, 2022

Hobbycraft , the UK’s largest arts and craft retailer, has partnered with leading digital commerce agency, Astound Commerce , to create a transformational ecommerce platform designed to power business growth, while inspiring its customers and empowering them to create.

Arts 52

Arts eCommerce Hobbies Multichannel 52

Retail TouchPoints

FEBRUARY 2, 2022

Fishing is one of the world’s most popular hobbies, and if you’re a fishing enthusiast (or know one) then you know how passionate practitioners of the sport can be. What was more important was the customer value we could bring , and carving out this unique position in the market. For us, it’s more about defensibility in the market.”.

Hobbies 246

Hobbies eCommerce B2C Operations 246