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Canadian Home Furnishings Retailer Bouclair Deploys New POS Solution

Retail TouchPoints

For over 50 years, Bouclair has been committed to offering our customers not only stylish and affordable home furnishings, but also a personalized and enjoyable shopping experience,” said Peter Goldberg, President and CEO of Bouclair in a statement. “As

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Overstock Teams with UPS to Tackle Home Furnishings Returns

Retail TouchPoints

Overstock.com is piloting a new returns program with UPS that will allow Overstock customers to schedule doorstep pickup for returns of unwanted items with no re-boxing required. . These post-purchase performance metrics will help us evaluate the end-to-end shopping experience for our customers,” said Johnson.

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RH Expands Portfolio with Acquisition of Custom Upholstery and Furniture Ateliers

Retail TouchPoints

RH has acquired two custom ateliers that serve the interiors trade: upholsterer Dmitriy & Co and furniture specialist Jeup, Inc. The Dmitriy & Co addition will support the luxury home design retailer’s launch of RH Couture Upholstery, while Jeup will serve the creation of RH Bespoke Furniture.

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A Generational Analysis of Today’s Home Improvement Customers

Retail TouchPoints

While these customers aren’t as interested in taking on their own DIY projects, they are interested in dealing with knowledgeable staff. For brands and retailers, that translates to taking the time to explain the process for home improvement projects and providing content that dives into the details on major home furnishings purchases.

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Are You Letting Your Home Furnishings Business Run You?

PERQ

As the owner of a home furnishings store, you have the best intentions to focus on priorities that will make your business successful and generate revenue. Focusing on the customers you can’t actually see is one of those crucial areas that may be hard to. The post Are You Letting Your Home Furnishings Business Run You?

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The REAL Reason Home Furnishings Customers are Leaving Your Website: Engagement!

PERQ

The post The REAL Reason Home Furnishings Customers are Leaving Your Website: Engagement! appeared first on PERQ.

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Are You Letting Your Home Furnishings Business Run You?

PERQ

As the owner of a home furnishings store, you have the best intentions to focus on priorities that will make your business successful and generate revenue. Focusing on the customers you can’t actually see is one of those crucial areas that may be hard to. The post Are You Letting Your Home Furnishings Business Run You?