lateshipment

JULY 25, 2022

Customers are no longer just interested in low prices, fast shipping, and free returns have constantly been the three must-haves for an online business to make the cut in today’s market. This is because brands feel the customer journey ends with the ‘buy’ button. What is Delivery Experience Management (DEM)?

eCommerce 147

eCommerce Management Shipping Costs Customer 147

lateshipment

NOVEMBER 8, 2023

Everything That Is In Control And That Isn't As an e-commerce merchant, you put in a lot of effort to meticulously curate the stage of the customer journey that is under your control to motivate them to click that “BUY” button, make a successful sale, and bring in profits. This is where shipping insurance steps in to save the day.

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

lateshipment

JULY 17, 2023

Shipping is one of the top expenses for e-commerce businesses. Shipping, on the other hand, is a task that is outsourced to a third-party shipping carrier and is filled with events that happen out of your control. So, we’ll start the first step to save on shipping costs in choosing the right shipping carrier.

Shipping Costs 130

Shipping Costs eCommerce Shipping Management 130

lateshipment

SEPTEMBER 29, 2023

Holiday orders with your e-commerce business are always special for both your customers and you. For your customers, their purchases are usually gifts for their loved ones (or even for themselves) and for you, it is an opportunity to make more out of it and have a successful time of the year. Why are shipping notifications important?

Shipping Costs 130

Shipping Costs Shipping eCommerce Events 130

Ecommerce Platforms

JANUARY 9, 2023

So, hopefully, by the end of this blog post, you'll have a better idea of whether this solution meets the shipping needs of your business. If you haven't gathered from ShippingEasy's name, ShippingEasy is a shipping platform (Duh!). ShippingEasy is an all-one order management and fulfillment solution. Ready to Ship.

Shipping Costs 197

Shipping Costs Shipping Shipping Labels Merchant Services 197

lateshipment

MARCH 2, 2023

Did you know that over 50 million parcels are shipped in the U.S. Large businesses that ship out thousands of parcels can both afford the costs of these issues and have systems in place to recover such costs. Despite shipping just a tenth of what they do, these frequent issues can be expensive and damaging. Here’s how.

Shipping Costs 130

Shipping Costs Shipping Document eCommerce 130

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. For Hot Topic’s Young Customers, ‘It’s All About Breadth’ At Hot Topic, two factors put additional pressure on an already complicated supply chain.

Management 256

Management POS Shipping Costs Supplies 256

lateshipment

AUGUST 17, 2023

Just like choosing what they want to buy, customers have been showing increasing involvement in sending it back (be it for any reason). This has made how returns are handled at e-commerce stores a huge differentiator when it comes to customers choosing brands. This is where a Returns Experience Management solution comes into play.

Management 130

Management eCommerce Payment Services Merchant Services 130

lateshipment

MAY 13, 2021

Today’s customers are no longer just interested in shopping with you and collecting their orders after simply waiting for them. This heightened sense of anxiety accompanied by lack of effective customer communication and engagement is what the retail pundits call, ‘ the big post-purchase customer experience gap ’.

Shipping Costs 130

Shipping Costs Shipping Customer eCommerce 130

Retail TouchPoints

NOVEMBER 17, 2023

When customers place ecommerce orders, the last thing they want is an unhappy surprise. Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications.

Shipping Costs 245

Shipping Costs Customer Experience Supplies Improvements 245

lateshipment

APRIL 26, 2022

The importance of a quality shipping experience in e-commerce cannot be stressed enough. This is primarily due to the fact that the post-purchase (shipping + delivery) takes up 50% of the overall delivery experience. You need to make sure that you don’t be like them because your customers will still blame you for shipping issues.

eCommerce 130

eCommerce Shipping Costs Shipping Multi-channel 130

Retail TouchPoints

JULY 21, 2023

Walmart has introduced Walmart+ Assist for customers receiving government assistance, providing memberships for half the regular fee: $6.47 During a recent webinar , Chris Cracchiolo, SVP and General Manager of Walmart+, said that his goal was to “get most of America” into memberships. per month or $49 per year.

Shipping Costs 228

Shipping Costs Customer Webinar Shipping 228

Retail TouchPoints

JANUARY 13, 2022

Blue Yonder has launched several microservices under its Luminate Commerce portfolio, with the goal of helping retailers meet the last mile demands of their customers. The individually deployable, augmentative microservices are designed to improve the shopper experience by helping retailers ensure order and fulfillment accuracy.

Fulfillment 233

Fulfillment Management Omnichannel Order Fulfillment 233

lateshipment

DECEMBER 4, 2020

The COVID-19 pandemic’s far-reaching effects have weighed heavily on the operational capabilities of shipping carriers and their employees alike. Not to forget that the Holiday shipping is already like tiptoeing around landmines. All points of the supply chain have been restricted due to the impact of COVID-19.

Shipping Costs 214

Shipping Costs Shipping Small Business Retail Supplies 214

lateshipment

DECEMBER 4, 2021

The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage. Indeed, you can anticipate your customers to meet with stockouts and longer delivery timelines from all carriers this Holiday season. FedEx Corp. respectively.

Shipping Costs 130

Shipping Costs Shipping eCommerce eCommerce Platforms 130

Ecommerce Platforms

MAY 15, 2023

In today’s Shippo review, we’re taking a behind-the-scenes look at a popular shipping and fulfillment service for today’s growing ecommerce market. Created to give every merchant access to the tools and technologies they need to deliver amazing service, Shippo serves more than 100,000 customers worldwide. What is Shippo?

Merchant Services 104

Merchant Services Shipping Costs Shipping Live Chat 104

lateshipment

FEBRUARY 28, 2022

Today’s customers are no longer just interested in shopping with you and collecting their orders after simply waiting for them. They expect you to engage with them throughout the order delivery lifecycle via transactional shipping notifications. 15 Shipping Notifications (with examples) to Effectively Engage with Your Customers.

Shipping Costs 130

Shipping Costs Shipping Events eCommerce 130

Retail TouchPoints

APRIL 29, 2022

Consider how returns are central to the customer experience and can create a competitive advantage, differentiate a brand and increase customer lifetime value. The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. Turn Returns Upside Down.

Shipping Costs 296

Shipping Costs Merchant Services Customer Shipping Labels 296

Retail TouchPoints

APRIL 27, 2023

Customer experience (CX) strategies often focus on using technology to improve steps in the customer journey, but CX can also be about the bigger picture: how their purchases impact our environment. Ecommerce retailers can use this information, plus sustainable practices and smart messaging, to build loyalty and attract new customers.

Shipping Costs 268

Shipping Costs eCommerce Customer Shipping 268

lateshipment

JANUARY 30, 2024

The post-purchase is an exciting phase for your customers, as it is the last station before they get to their destination called happiness from collecting their orders. WISMO requests alone make up approximately 50% of the overall customer inquiries. 5-Point Checklist To Reduce Post-Purchase Customer Inquiries 1.

Customer 130

Customer eCommerce Merchant Services Shipping 130

Retail TouchPoints

OCTOBER 16, 2020

Free shipping days are behind us. The first wave of ecommerce was mostly about price, while the second wave is all about the customer experience. Does your order fulfillment strategy live up to your customers’ expectations? A negative order delivery experience will have an irreparable impact on your relationship with customers.

Shipping Costs 282

Shipping Costs Shipping Merchant Services Order Fulfillment 282

Ecommerce Platforms

MAY 8, 2020

Shipping doesn't have to be free. However, studies have shown that 91% of ecommerce customers rethink their purchases from online stores when they realize that the shipping wasn't priced well or it wasn't fast enough. Customers go to those sites and expect free/cheap shipping and rapid store-to-door delivery.

Shipping Costs 174

Shipping Costs Shipping eCommerce Platforms Fulfillment 174

lateshipment

MAY 3, 2021

While it’s no secret that free package shipping does not actually exist and the seller is the one who has to pay for it, international shipping either costs loads of money for a brand, requires lots of workforces, or both. And suddenly, shipping internationally becomes a true headache. Quit Overpaying for Shipping.

Shipping Costs 190

Shipping Costs Shipping Definition Operations 190

Fabric

MARCH 7, 2024

“You’ve got to start with the customer experience and work back toward the technology, not the other way around.” – Steve Jobs One critical aspect that retailers can often neglect is the post-purchase experience for customers. The post-purchase experience refers to what happens after a customer has made a purchase.

Customer Loyalty 130

Customer Loyalty Customer Merchant Services Shipping Costs 130

Retail TouchPoints

JUNE 3, 2022

population with next-day or two-day shipping. When a customer places an online order the needed items are sent to an associate at a picking station, which cuts down on the amount of travel associates need to handle — they can walk up to nine miles per day at traditional fulfillment centers; Pack: ?A population. in a statement.

Fulfillment 217

Fulfillment Shipping Travel Operations 217

Wiser

JUNE 5, 2023

As a small business owner, managing supply chain issues is nothing new. Fortunately, there are several strategies that you can use to ensure that your supply chain is managed properly and efficiently. It also involves monitoring current suppliers for reliability and customer service levels.

Small Business Retail 147

Small Business Retail Supplies Shipping Costs Management 147

Groove

APRIL 18, 2024

It makes it easier to manage one or more retail stores in one place. This data-driven solution brings financial, logistical, and human resource data together to save you time managing your store. Customer Experience: Shopify ERP integration integrates customer data, which gives your customers a seamless shopping experience.

Shopify 393

Shopify Payment Services Shipping Costs Order Fulfillment 393

lateshipment

OCTOBER 30, 2020

The fact that this year’s holiday season is happening amidst a global pandemic itself is a challenge for everyone as it is unprecedented. Customers are confused between spending on products that they’re craving and saving money by just going for the need of the situation. Important eCommerce Events. Halloween - Saturday, 31st October.

Shipping 243

Shipping Small Business Retail Marketing Retail 243

RetailMinded

MARCH 22, 2024

Ecommerce businesses know that orders delivered on time equals customer satisfaction. However, there comes a time when a customer will need it sooner rather than later. Yet, expedited shipping has addressed this need. Expedited shipping makes sure that your customers get what they need in the quickest way possible.

eCommerce Platforms 52

eCommerce Platforms eCommerce Shipping Social Media 52

Groove

NOVEMBER 5, 2021

In this post, we'll evaluate how custom website development has changed the landscape and influenced the way enterprise businesses approach their eCommerce processes. When is Custom Website Development the Right Fit? This is where custom website development takes the driver’s seat. Custom web development is by its nature unique.

Customer 195

Customer Shipping Costs BigCommerce Multi-channel 195

lateshipment

JULY 10, 2020

Companies should familiarize themselves with the policies of major carriers and third-party insurance providers to find the shipping insurance that covers needs at the lowest possible cost. That way, you’ll be best positioned to get the most out of your shipping insurance. . Shipping Insurance Overview: Major Shipping Carriers.

Shipping Costs 211

Shipping Costs Shipping Document eCommerce 211

Retail TouchPoints

JUNE 15, 2022

If the shipment was late, maybe someone had to get up earlier to stock the shelves, or a customer or two couldn’t find what they wanted and had to go to a different store. Customers expect their orders to be complete, accurate, not damaged, consolidated, with free shipping on the same day, the next day or on time when you said they’d get it.

Supplies 252

Supplies Customer Omnichannel Shipping 252

Kibo

OCTOBER 27, 2020

Over the years, small and mid-sized retailers have made great strides competing against ecommerce behemoths by implementing strategies that have allowed them to offer the same customer experience and fast delivery as the Amazons and Walmarts of the world. Communication between the customer and the store has been a huge challenge.

Customer Experience 118

Customer Experience Management Customer Fulfillment 118

Retail TouchPoints

DECEMBER 28, 2022

Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. Best suited for small-scale businesses, system automation is used for rapid, data-driven decision-making to manage basic processes efficiently, alongside quality inspection. Sophisticated Automation.

Management 272

Management Order Fulfillment Fulfillment Shipping Costs 272

lateshipment

MARCH 9, 2020

Customer engagement is a much-loved term and a cornerstone of most businesses. It’s a ll about communicating with customers when it matters and forging relationships that last. Every business aims to give its customers the best possible customer experience.

Customer 246

Customer Shipping Merchant Services Customer Experience 246

Ecommerce Platforms

JULY 29, 2020

Drop Shipping! In this complete guide, we'll cover all the ins and outs of drop shipping as a business model that you should know if you're considering it the path for you. . Dropshipping Guide: Table of Contents: Chapter #1: What is drop shipping? Chapter #2: Pros and cons of drop shipping. “Dropshipping!

Drop Ship 253

Drop Ship Shipping Costs Shipping Definition 253

Omnisend

NOVEMBER 18, 2021

The 2021 holiday season is already different from holiday seasons of the past, starting with manufacturing and trickling down to shipping. As a result, your shipping strategy for the holiday season needs to be more dynamic and responsive to the shifting demands of holiday shoppers. And if you do, it may be subject to shipping delays.

Shipping 148

Shipping Merchant Services Shipping Labels Supplies 148