Forrester eCommerce

MAY 18, 2021

What’s the outlook for specifically for smartphone and tablet online retail in Europe and the US? This 2-part blog post highlights what’s changed – and what’s ahead – for each region.

Online Retail 196

Online Retail Retail Blog Mobile 196

Retail TouchPoints

JANUARY 17, 2023

The ghosting trend doesn’t just happen in romantic relationships — in an increasingly digital world, ghosting can just as likely take place at work or with an online retailer. And in consumer-facing businesses, a brand’s best customer may suddenly ghost them, disappearing without another word — or another purchase.

Customer 315

Customer Customer Data Other Marketing 315

Retail TouchPoints

SEPTEMBER 14, 2023

With over 3,000 customizable SKUs available at all times, my company Eyebuydirect balances an abundance of options for customers by integrating UX (user experience) strategies that make shopping decisions feel swift and seamless. Know your customer. It’s what helps a brand truly understand its customers and foster loyalty.

Customer 248

Customer Social Media Recommendation Presentation 248

365 Retail

SEPTEMBER 27, 2022

The UK’s top 25 fastest growing online retailers have been revealed with beer brewing brand Pinter topping the table. Fashion and apparel brands make up 20% of the list – showing how customers increasingly shop for clothes online – and health and beauty brands were well represented.

Online Retail 136

Online Retail eCommerce Clothing Retail 136

365 Retail

JUNE 26, 2023

4. Keep more of your hard-earned profits If your SEO is on point then customers will come directly to your website and that means you cut out third-party portals who sell your products. The post 10 reasons why online retail businesses need SEO appeared first on 365 RETAIL | The Latest Retail News.

SEO 98

SEO Online Retail Retail Arts 98

365 Retail

APRIL 3, 2024

In a strategic move to broaden its reach in the off-price retail sector, Secret Sales has announced its acquisition of the German online retailer, dress-for-less. The retailer offers a wide range of brands, including Tommy Hilfiger, Calvin Klein, and Marc O’Polo.

Online Retail 40

Online Retail Retail Fashion Operations 40

Retail TouchPoints

NOVEMBER 17, 2022

Considering many customers will be buying some, if not all, of their holiday gifts online, identifying ways to capitalize on increased ecommerce demand can make or break an organization’s holiday profit potential. Guided selling is an interactive method for helping customers quickly identify the product that is right for them.

Customer Experience 272

Customer Experience Customer Omnichannel eCommerce Platforms 272

Retail Technology Review

SEPTEMBER 17, 2019

Google and Kantar have unveiled research into customer experience across online retailers, analysing 33,500 online shoppers across 17 countries (2,000 UK consumers).

Online Retail 79

Online Retail Customer Retail Customer Experience 79

UpSellIt

FEBRUARY 12, 2021

Despite growing economic concerns at the hands of global pandemic, the online luxury retail market is growing. While traditional conversion strategies work for online retailers, there are specific considerations to be made for luxury retailers. Conversion Optimizations Strategies for Luxury Online Retailers.

Conversion Optimization 123

Conversion Optimization Online Retail Retail Recommendation 123

Forrester eCommerce

MARCH 22, 2023

In 2022, total retail sales for the Europe-5 countries continued to grow strongly, but this growth actually shifted from online channels and touchpoints to offline channels and touchpoints. The Europe-5 markets comprise the top five economies in Europe — in order of size, those are Germany, the UK, France, Italy, and Spain.

Online Retail 195

Online Retail Retail Channel Marketing 195

BigCommerce

SEPTEMBER 10, 2018

The Checkout SDK is intended for partners, developers and brands who want to build a custom checkout front-end experience. It allows for developers to create their own UI to move a customer through the checkout process. The SDK handles all the heavy-lifting such as: Customer login. It’s clean and undistracting for the customers.

BigCommerce 335

BigCommerce Merchant Services Customer Payments 335

Retail TouchPoints

APRIL 1, 2021

Enter “buy now, pay later,” whose appeal is growing customer bases and revenue channels. Here’s an in-depth look at BNPL and the potential benefits to your online and in-store business. Using BNPL, approved customers can defer payments at checkout — both online and in-store. Buy Now Pay…What? Repeat purchases.

Merchant Services 258

Merchant Services Payment Services Online Retail Payments 258

Frooition

AUGUST 26, 2022

The cost of living crisis caused by rising energy costs and the subsequent squeeze on household budgets will hit online retail businesses hard this winter. 10 Tips To Help Online Retail Businesses Survive The Cost of Living Crisis. How Can Frooition Help?

Online Retail 105

Online Retail Small Business Retail Retail B2C 105

Retail TouchPoints

JANUARY 3, 2022

The exponential growth happening across the ecommerce landscape translates to major gains for online retail brands. But the one move that could significantly improve online sales, while simultaneously delivering a more seamless user experience, is rarely considered by ecommerce brands: Eliminating the traditional password experience.

Merchant Services 269

Merchant Services Customer Retail Customer Experience 269

365 Retail

OCTOBER 25, 2023

To address this, in August 2023, the government published its proposals for reform of the UK product safety regime with the aim to stop unsafe items from making their way to UK buyers from online retailers. What could the new legislation mean for online retailers?

Online Retail 64

Online Retail Small Business Retail Retail Information 64

Retail Technology Review

APRIL 10, 2018

Online retailers need greater automation in the warehouse to help meet delivery schedules during peak periods and to improve customer service, shows independent market research from Conveyor Networks.

Online Retail 87

Online Retail Customer Management Retail 87

ChannelAdvisor

JUNE 7, 2021

Intrabrand competition happens, and some online retailers could hurt your brand in their efforts to meet their sales targets. This strategy enables brands to identify specific needs of the brand or its products and select online retailers in line with those needs. Action 2: Enforce your MAP (where applicable).

Online Retail 115

Online Retail Retail eCommerce B2B 115

365 Retail

APRIL 15, 2024

E-commerce has evolved rapidly, and customer satisfaction is at the heart of these changes. Over the years, the retail industry has had to constantly adapt to meet the ever-growing expectations of savvy online shoppers. This commitment to rapid and accurate delivery helps e-commerce businesses build customer trust and loyalty.

eCommerce 97

eCommerce Customer Shipping Costs Fulfillment 97

Retail TouchPoints

DECEMBER 30, 2021

However, by understanding how fraudsters target different age groups, merchants can tailor their fraud prevention programs to fit the risk profiles for their customer demographics. This approach can reduce fraud losses and improve the shopping experience for good customers. K eep bots out of your customers’ accounts and checkout.

Merchant Services 262

Merchant Services Customer Payment Services Social Media 262

RTP blog

SEPTEMBER 13, 2019

By Sahil Kakkar, RankWatch It is really tough for online retail stores to boost their search engine visibility, since they have to optimize countless product pages for numerous categories. Before that, let’s take a quick look at the SEO needs of online retail web sites. Why Does Your Retail Web Site Need SEO?

Online Retail 150

Online Retail Improvements SEO Retail 150

Retail TouchPoints

NOVEMBER 26, 2020

Customer lifetime value, or CLV, is an important metric for any online business because it covers how much people are going to spend from you over the course of their life. Every cent grows your business, and it’s generally easier to have people buy from you a second time than it is to secure a new customer.

Online Retail 190

Online Retail Shipping Costs Payment Services Retail 190

Retail TouchPoints

JANUARY 24, 2022

Without customers, retail businesses grind to a halt. This is especially important for ecommerce businesses, because consumers have thousands of online retailers available at their fingertips. Ecommerce employees serve as the bridge between corporations and customers.

Customer 312

Customer eCommerce Operations Presentation 312

ChannelSale

MAY 23, 2023

For all the online retailers, excess inventory can be a massive issue. You can remove all those products from the inventory that do not sell properly and replace or increase the quantity of all those products that customers are interested in purchasing. The post How Online Retailers Can Eliminate Excess Inventory?

Online Retail 52

Online Retail Retail Gifts Customer 52

RetailMinded

APRIL 22, 2022

The combined revenue across the Lightning 50 over the past year saw brands earn more than £340m, with the average growth rate for online retailers at 518%. The post Brightpearl Launches ‘Growth Hacking’ Podcast For Online Retailers appeared first on Retail Minded.

Online Retail 95

Online Retail eCommerce Retail Definition 95

Retail TouchPoints

SEPTEMBER 2, 2022

Analytics allows warehouse managers to determine customer behaviors, how they evolve, as well as what to expect from manufacturers and other parts of the supply chain. Data platforms are capable of tracking the speed, cost and reliability through the full order journey as it travels to the customer. Recycled Content in Products.

Online Retail 224

Online Retail Shipping Costs Retail Supplies 224

Forrester eCommerce

APRIL 17, 2020

Forrester dove into 100 retailer sites to determine the state of alternative-payments acceptance in US online […]. Amazon Pay, Apple Pay, Google Pay; alternative payments are a hot topic. And they are key to seamless checkout experiences, especially while consumers shop on their smartphones.

Merchant Services 311

Merchant Services Online Retail Retail Consumer 311

365 Retail

NOVEMBER 25, 2022

UK online retail businesses could increase their gross sales by up to £200 million during the 2022 Black Friday weekend (25th – 28th November) if failed payments are avoided, according to the latest analysis by BR-DGE ’s failed payments calculator.

Merchant Services 98

Merchant Services Payment Services Online Retail eCommerce 98

Kissmetrics

SEPTEMBER 21, 2021

Customers don’t just like BNPL; it also encourages them to manage their budget in a way that helps them pay for higher-priced items. BNPL helps online retailers attract customers and increase revenue, which is why business leaders are taking note. The industry is growing fast, with 37.7

Merchant Services 279

Merchant Services PayPal Payments Payment Services 279

ChannelAdvisor

JUNE 7, 2021

Intrabrand competition happens, and some online retailers could hurt your brand in their efforts to meet their sales targets. This strategy enables brands to identify specific needs of the brand or its products and select online retailers in line with those needs. Action 2: Enforce your MAP (where applicable).

Online Retail 98

Online Retail Retail eCommerce B2B 98

Retail TouchPoints

APRIL 5, 2024

The velocity of the buying cycle for iGaming companies is 10 times that of online retail, and much more than 10 times faster if a trip to a physical store is factored in. iGaming companies typically have minutes at most, and usually only seconds, to retain or lose a customer.

Retail 267

Retail Games Leisure Multi-channel 267

Retail TouchPoints

FEBRUARY 1, 2021

The landscape of commerce and delivering customer experience changed dramatically over the past year, as millions of shoppers found health, safety, social distance and remote work taking center stage in their daily lives. Dress clothing retailers such as Brooks Brothers filed for bankruptcy , while athleisure wear boomed.

Customer Experience 278

Customer Experience Customer Omnichannel Social Media 278

Retail TouchPoints

APRIL 1, 2024

Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. Customers don’t judge businesses by the quality of their products or services alone.

Retail 282

Retail Customer Experience Customer Retention Technology 282

365 Retail

OCTOBER 27, 2022

It can be daunting to try and stand out from the crowd and compete against the retail giants during the Money Quarter. The post The Money Quarter – how online retailers can win appeared first on 365 RETAIL | Retail Technology News. But the way to maximise your sales as best you can is two fold.

Online Retail 98

Online Retail Retail Supplies Banking 98

ecomdash

JUNE 2, 2020

Micro-niche products can cut down on competition and better satisfy your customers. We've provided some potential ideas for online sellers. The post 20 Ecommerce Micro-Niche Ideas for Online Retailers appeared first on Ecomdash.

Online Retail 85

Online Retail eCommerce Retail Customer 85

Retail TouchPoints

MAY 20, 2021

A Nucleus Research study in 2019 showed 70% of online retailers’ sites are inaccessible, forcing two-thirds of blind and visually impaired consumers to abandon transactions and head to more accessible sites. This means that retailers are losing $6.9 Prioritizing inclusive website design allows you to invite more customers in.

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Customer Retail Shopping Carts Consumer 299

ChannelAdvisor

FEBRUARY 12, 2021

For a brand, monitoring online distribution channels can be a hassle. Online retail teams must regularly visit the sites they are selling on to ensure that all availability, price, search and content metrics are where they should be. It increases efficiency and productivity for the entire e-commerce team.

Online Retail 105

Online Retail eCommerce Retail Channel 105