Retail TouchPoints

SEPTEMBER 20, 2021

While COVID-19 has accelerated the adoption of many new shopping behaviors and expectations, there is another trend that the pandemic has pushed forward: interest in the outdoors. Participation in outdoor activities increased by nearly 25 million people over the past decade, and nearly half that number visited the U.S.’s

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Outdoor Retail Sporting Goods Consumer 240

Retail TouchPoints

MAY 2, 2022

Blending Petco Health and Wellness Company ’s expertise in animal care and Backcountry ’s trusted position in outdoor specialty goods, the retailers have partnered on a new line of gear to help consumers travel and explore safely with their dogs. A second line will be released for autumn.

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Outdoor Toys Travel Accessories 261

Optimizely

JUNE 18, 2019

In almost any spin, yoga, or zumba class you go to, you’re sure spot someone sporting one of Outdoor Voices ’ signature athleisure looks. We ordered a women’s tank top to get a glimpse into their customer experience. ?Want Want your own Outdoor Voices shirt? Want your own Outdoor Voices shirt? Retargeting. Wrapping It Up.

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Outdoor Marketing Social Media Channel 284

Retail TouchPoints

JANUARY 6, 2021

The Elastic Suite platform streamlines the wholesale buying process for both brands and retail buyers, offering a digital year-round transactional platform for use by Emerald’s customers. These integrations will help customers manage orders, real-time inventory and product merchandising.

Sporting Goods 260

Sporting Goods Outdoor B2B Technology 260

Retail TouchPoints

MARCH 26, 2024

Academy Sports + Outdoors will open up to 17 new stores during its 2024 fiscal year, which began Feb. The retailer carries apparel, footwear, sports and camping equipment from brand names including Nike , Carhartt and L.L.Bean , as well as private label brands such as Magellan Outdoors, Freely, H2OX and Mosaic.

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Outdoor Apparel Operations Retail 243

Retail TouchPoints

AUGUST 6, 2021

So even though shoppers spent plenty of time outdoors, their overall habits still reflect the way they spent most of 2020. The intersection of at-home and outdoors is impacting electronics sales as well, with headphones particularly popular. Stationary Bikes and Robotic Vacuums Benefit From Lingering Pandemic Habits.

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Outdoor Beauty and Health Electronics Apparel 278

Retail TouchPoints

MARCH 14, 2024

Amazon has announced plans to host a Big Spring Sale in North America from March 20-25 that will feature product discounts available to all customers — not just Prime members as its summer and fall sales events typically do. Prime members will, however, receive access to exclusive deals throughout the event.

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Outdoor Events Customer Fashion 262

Retail TouchPoints

SEPTEMBER 14, 2022

Select Burton , GANNI , Outdoor Voices and Vince locations have rolled out the new Tap to Pay on iPhone feature from NewStore , a modular, mobile-first omnichannel cloud platform for retailers. NewStore customer data found that 50% of credit card transactions across all live stores are occurring via Tap to Pay on iPhone. “Our

Outdoor 221

Outdoor Payment Services Omnichannel Customer Data 221

ESW

APRIL 11, 2023

Between Zoom calls and Netflix binging, many people looked out their windows at an outdoor world just waiting to be explored. As a result, people flocked to the great outdoors like never before and outdoor brands with DTC channels saw revenues skyrocket. Outdoor activity increased by 6.9% That’s a jump of 7.1

Outdoor 88

Outdoor Multi-channel Shipping Costs Apparel 88

365 Retail

APRIL 3, 2024

A new GO Outdoors store is scheduled to open its doors in Banbury in the week commencing 15th April 2024. The store will feature a comprehensive selection of brands, including Rab, OEX, and Berghaus, and will offer a full assortment of footwear, camping equipment, and outdoor clothing suitable for various activities.

Outdoor 40

Outdoor Clothing Events Management 40

BigCommerce

JUNE 20, 2017

Sports and outdoors shoppers aren’t just shoppers –– they are fans. Those are all great things for sports and outdoor brands –– but it also means their sites need to cater to personalization and treat customers like the individual fans they are. Neither are any two customers. Sell Sports & Outdoors Goods Online.

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Outdoor BigCommerce eCommerce Volusion 232

365 Retail

FEBRUARY 23, 2024

Sports Direct has inaugurated its fourth flagship store in Cardiff, Wales, marking a significant expansion into the Outdoor category. This move caters to a growing demographic of young outdoor enthusiasts and established communities keen on exploring the outdoors. Occupying 60,000 sq.

Outdoor 64

Outdoor Games Sporting Goods Accessories 64

Retail TouchPoints

MAY 29, 2020

REI and West Elm have introduced the co-branded REI x West Elm collection of outdoor lifestyle products, which will be merchandised in the stores of both retailers and on their respective e-Commerce sites at REI.com/westelm and Westelm.com/REI. The partnership marks the first time that REI Co-op is selling gear through another retailer.

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Outdoor eCommerce Customer Retail 149

Retail TouchPoints

MARCH 7, 2024

If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn alert…okay, I’m back), then retailers — both online and brick-and-mortar — need new tools to not just attract customers but also to keep them engaged. Retail TouchPoints (RTP): How do you define customer engagement?

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Customer Retail Social Media Outdoor 269

Retail TouchPoints

AUGUST 30, 2023

L.L.Bean , another storied name in the industry, will make a selection of its products available in-store and online at Academy Sports + Outdoors. Curated around the shared joy of the outdoors, Academy will carry products including polos, backpacks, men’s and women’s apparel and the iconic Bean Boots.

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Outdoor Sporting Goods B2B Apparel 257

Groove

NOVEMBER 10, 2022

The team at Cordova Outdoors specializes in creating tools for outdoor-minded people to use in enjoying their trips outside. As a result, this outdoor retailer challenged Groove Commerce to optimize their existing accounts and to maximize ROAS. Understanding Cordova Outdoors. Visit The Cordova Outdoors Website.

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Outdoor Accessories Merchant Services eCommerce 370

Retail TouchPoints

MARCH 17, 2022

134% more likely to anticipate making a garden or outdoor purchase. They’re more likely than the average consumer to indicate they’re shopping for outdoor furniture, mattresses, kitchen appliances, bed and bath goods and garden items. Consider how to implement an effective online chat to answer customer questions in real time.

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Improvements Home Furnishings Shipping Costs Customer 284

BigCommerce

DECEMBER 18, 2019

When Exxel Outdoors’ mobile traffic started really taking off, they noticed that the revenue wasn’t following. The amount of effort it…

Customer Experience 403

Customer Experience Outdoor Customer eCommerce 403

Retail TouchPoints

APRIL 12, 2024

Brooks Running has joined forces with Outside Interactive , a creator of outdoor content, services and experiences, to bring local, personalized content to runners and outdoor enthusiasts across the country.

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Outdoor Events Supplies Recommendation 147

Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. But make no mistake, the return to “traditional” media by no means has to be boring.

Customer Loyalty 205

Customer Loyalty Customer Retail Shipping Costs 205

Retail Technology Review

JULY 22, 2020

American outdoor clothing brand Woolrich has chosen Fluent Commerce, the global distributed?order order management platform to boost its capability in Europe to fulfil itsecommerce orders in the most convenient way for the customer and most efficient for Woolrich.

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Outdoor Clothing Omnichannel Fulfillment 117

Retail TouchPoints

DECEMBER 23, 2020

Great American Outdoors Group, parent company of Bass Pro Shops , Cabela’s and White River Marine Group , will acquire Sportsman’s Warehouse for $785 million in cash, according to The Street. By combining our best practices, our aim is to give our customers a best-of-the-best experience while further uniting them to support conservation.”.

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Outdoor Fulfillment eCommerce Retail 264

RetailDive

FEBRUARY 23, 2021

Outdoor companies faced their share of ups and downs during the pandemic, but a tidal wave of new customers could prime the space for future growth.

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Outdoor Retail Customer 101

Retail TouchPoints

APRIL 4, 2024

To date, the Beauty (Re)Purposed program, which launched in May 2023 and allows customers to give hard-to-recycle beauty packaging a second life, has collected more than 10,860 pounds of material, the equivalent of approximately 217,220 lipstick tubes.

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Outdoor Fashion Events Fulfillment 210

Retail TouchPoints

NOVEMBER 2, 2022

Discount Tire worked with retail experience agency ChangeUp to ideate and execute this new store concept, which gives customers a racetrack pit-crew style experience that puts them in the driver’s seat of the shopping journey. “We Customers remain in their vehicles for appointments, which tend to last 15 minutes or less.

Automotive 249

Automotive Customer Mobile Recommendation 249

Retail TouchPoints

JULY 26, 2022

Eddie Bauer will move into resale beginning in August, when the outdoors retailer will begin accepting Eddie Bauer-branded apparel, footwear, accessories and gear, according to reporting in WWD and other media outlets. We hope to give customers new ways to discover the brand and outfit their adventures.”.

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Outdoor Apparel Accessories Customer 302

Retail TouchPoints

NOVEMBER 14, 2023

The retail space will be constructed within 30 white shipping containers that will be custom-furnished to meet brands’ needs. As part of the pop-up experience, Bal Harbour Shops is featuring The Whitman , a restaurant concept designed specifically for the experience, featuring ample seamless indoor-outdoor space and a Latin-inspired menu.

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Jewelry Outdoor Retail Fashion 246

Retail TouchPoints

JANUARY 9, 2024

15, 2024, when Christopher Metz, who most recently served as CEO of Vista Outdoor Inc., In addition to plummeting DTC sales, Solo Brands was spending a substantial amount of money on brand awareness campaigns designed to drive customer acquisition. will take over. This was a long-term trend, with Q3 2023 direct sales also falling 11.6%

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Outdoor Sporting Goods Consumer Channel 274

Store Growers

APRIL 13, 2023

In this article, I’ll explore the power of custom segments targeting. What Are Custom Segments (Previously Custom Audiences) in Google Ads? Custom Segments is a targeting feature in Google Ads that allows advertisers to create highly specific audience segments by defining criteria such as keywords, URLs, and apps.

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Customer Outdoor Definition Marketing 91

RetailDive

SEPTEMBER 1, 2021

At REI, you can buy hiking gear, schedule a one-on-one appointment about how to use it and sign up for a 6-day trip to Yellowstone. Here's why that works.

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Outdoor Customer 129

Retail TouchPoints

MAY 9, 2022

Following a March 2022 announcement that it planned to expand beyond its roots in electronics, Best Buy is entering new categories including health and wellness, outdoor living and transportation. In November 2021, Best Buy acquired outdoor furniture brand Yardbird.

Electronics 267

Electronics Beauty and Health Outdoor Accessories 267

365 Retail

APRIL 3, 2024

Retailers envisioning a seamless, magical customer experience must recognise that AI’s effectiveness depends on high-quality underlying data. Say I’m a customer of a general sports apparel and outdoor store, and I’m planning for my upcoming annual winter ski trip. And what could that look like in this new world of AI?

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Customer Outdoor Customer Data Customer Experience 73

Retail TouchPoints

APRIL 16, 2024

During these events, Dick’s customers can bring in their used sports gear for evaluation by SidelineSwap experts. Customers will be paid for their used goods with Dick’s e-gift cards to use toward their next purchase, and items that don’t qualify for trade-in can be donated or recycled responsibly. “We

Sporting Goods 147

Sporting Goods Events Outdoor Apparel 147

Retail TouchPoints

JULY 19, 2022

Path Ahead Ventures’ Navigate program, developed in partnership with R/GA Ventures , will offer a customized learning experience designed for founders and their companies’ individual needs. Navigate also will connect founders to a network of peers, mentors and industry experts to support their continued growth.

Outdoor 270

Outdoor Apparel Presentation Marketing 270

365 Retail

JANUARY 29, 2024

Peerless-AV® Red Carpet dvLED A showstopper on the booth will be an impressive, custom curved and overhanging dvLED video wall structure using a SEAMLESS Bespoke Series dvLED precision infrastructure Mounting System. Register for ISE 2024 for free using code A8FZZ74K.

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Outdoor Customer Events Presentation 72

Retail TouchPoints

JANUARY 26, 2022

She noted that the concept of “partial de-malling,” which could include integration of outdoor spaces for walkable plazas and eating areas, food carts/trucks, skating rinks, miniature golf courses and the like, all will contribute to the experiential and entertainment value of a trip to the mall.

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Outdoor Events Technology Customer Experience 306

Retail TouchPoints

JUNE 14, 2023

As the pandemic fades and the thermometer climbs, more and more people want to get out and find an escape from the pressures of inflation — and outdoor spaces are positioned to provide great, flexible experiences that can fill the bill.

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Events Technology Outdoor Retail 240