Retail TouchPoints

JANUARY 5, 2024

Unity is one of leading platforms for the development of real-time 3D content, with a suite of software and AI solutions that enable game and app developers to build and run immersive 2D and 3D content and experiences for mobile phones, tablets, PCs, consoles and augmented and virtual reality devices. More than 1.1 8, in a statement.

Games 264

Games Mobile Clothing Apparel 264

Forrester eCommerce

AUGUST 16, 2023

Curent economic conditions are forcing many IT leaders to take stock of the existing inventory of software and find ways to optimize their usage. Software […]

Management 369

Management Other Customer 369

Kissmetrics

SEPTEMBER 2, 2020

Enter… modern-day accounting software. However, choosing the best accounting software isn’t easy, thanks to the thousands of options on the market. This article covers how to choose the right software, the different types of software, and my top five recommendations. Let’s get started! Mobile accessibility.

Payment Services 363

Payment Services ACH Payments Banking 363

Groove

MAY 12, 2021

No matter whether you own a smaller business and want to invest in your first email marketing software or own a larger corporation and want to switch from your current marketing software, our team is here to help. Continue reading to uncover two of the best email marketing software platforms that we often recommend to our clients.

eCommerce 370

eCommerce Marketing Merchant Services Recommendation 370

Retail TouchPoints

APRIL 9, 2024

Best Buy is expanding its partnership with Google Cloud to leverage generative AI technology for new customer service tools. As early as late summer, Best Buy customers in the U.S. As early as late summer, Best Buy customers in the U.S.

Customer 290

Customer Subscription Customer Experience Technology 290

Forrester eCommerce

OCTOBER 3, 2022

Across eight forecasted countries — US, China, Japan, and Europe-5 (France, Germany, Italy, Spain, the UK) — AI’s share of software spend will increase from 4.3% AI’s software growth is driven by: AI-infused software, that uses AI to increase its market attractiveness, although the software can still work without […].

Marketing 370

Marketing Customer 370

Retail TouchPoints

APRIL 3, 2023

Boxed has filed for Chapter 11 bankruptcy protection and will wind down its retail operations while pursuing a sale of its software business. Spresso, Boxed’s Software-as-a-Service platform, will be transitioned into a new, separate legal entity during this period and will continue as a going concern.

Retail 325

Retail Banking Operations eCommerce 325

Forrester eCommerce

OCTOBER 30, 2020

As executive teams put more pressure on internal teams to speed digital transformation in 2021, how will software developers respond? Find out in our 2021 predictions for software development.

Operations 502

Operations Customer 502

Forrester eCommerce

JUNE 29, 2020

Customers expect more from customer service organizations. Your customers use self-service as a first point of contact with a company and turn to digital […].

Customer 495

Customer 495

Forrester eCommerce

JULY 4, 2023

The customer journey mapping (CJM) platform landscape is an eclectic, innovative market where vendors’ go-to-market strategies and focus vary.

Customer 369

Customer Marketing Customer Experience Management 369

Groove

JULY 23, 2020

When it comes to implementing eCommerce marketing software, many businesses don't know where to start. Whether your goal is to automate marketing or sales initiatives, improve site search, increase customer loyalty or convert more customers, there is a software for you. eCommerce Marketing Software: Increase Revenue.

eCommerce Marketing 332

eCommerce Marketing eCommerce Marketing Customer Loyalty 332

Forrester eCommerce

DECEMBER 9, 2022

It’s now landed on the software development planet, as well. (with Mike Gualtieri and Merve Kandemir) AI has been conquering the digital universe and all its planets. It already did so a few years ago, but now it’s about to take off. No worries, and let’s be clear, if you are a designer, a developer, […].

Customer 368

Customer 368

Kissmetrics

DECEMBER 8, 2020

They’re not using time tracking software. Because no one should suffer any longer, I’m going to share the top five time tracking software options on the market today. The Top 5 Options for Time Tracking Software. How to Choose the Best Time Tracking Software for You. There is no third reason. Scheduling. Accounting.

Payment Services 357

Payment Services Management Payments Subscription 357

Forrester eCommerce

AUGUST 18, 2021

Over the past year, breaches like SolarWinds and Kaseya have woken us up to the realities of software supply chain risk.

Supplies 359

Supplies Management Customer 359

My Wife Quit Her Job

JANUARY 25, 2023

The best shipping software programs integrate seamlessly with online stores and marketplaces, allowing you to fulfill customer orders smoothly and still make a healthy profit. This guide to the best shipping software programs will help, by covering key features, pricing, and pros and cons.

Shipping Costs 231

Shipping Costs Shipping Fulfillment eCommerce 231

Kissmetrics

SEPTEMBER 14, 2020

Without customers, your business wouldn’t exist. Because of that, it’s critical to understand how your customers behave and what they want from you. The best CRM software helps streamline, simplify, and improve your business processes to create better experiences for the one thing your business revolves around — your customers.

Small Business Retail 310

Small Business Retail Document Operations Management 310

Forrester eCommerce

SEPTEMBER 9, 2020

Today Hyland Software, best known for its OnBase and Perceptive content management portfolios, announced it will acquire Alfresco Software. Both vendors were named as “Leaders” in The Forrester Wave™: ECM Content Platforms, Q3 2019 (subscription req’d). This is a natural next step in Hyland’s recent rejuvenation strategy.

Subscription 456

Subscription Management Technology Customer 456

Kissmetrics

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you.

Payments 279

Payments Payment Services Management Document 279

Kissmetrics

JANUARY 25, 2021

Everyone has questions when it comes to choosing data analysis software. Luckily, data analysis software can seriously simplify data analysis—provided you choose the right one. How to Choose the Best Data Analysis Software for You. Data analysis software isn’t a cheap investment, so use caution when making a selection.

Social Media 274

Social Media Presentation Information Document 274

Ecommerce Platforms

FEBRUARY 28, 2023

With the emergence of artificial intelligence and AI copywriting software, developing content for various use cases has become a walk in the park. What is an AI Copywriting Software? Anyword Anyword allows you to generate a variety of written content with preset templates as well as custom settings. Mark Copy Go to the top 1.

SEO 196

SEO Payment Services Social Media Article 196

Kissmetrics

NOVEMBER 20, 2020

Free video editing software has become increasingly popular in recent years, and the perks of the programs are always evolving. These days, you can create high-quality, engaging video content that converts without paying the high sticker price of big-name software. Is Free Video Editing Software as Effective as Paid Tools?

eCommerce 360

eCommerce Subscription Demo eCommerce Platforms 360

Kissmetrics

JANUARY 13, 2021

It’s called workflow management software, and it makes your work life at least ten times easier. Workflow management software takes chaos and organizes it into a clear roadmap that helps you achieve your work goals in less time and with better results. The Top 5 Options For Workflow Management Software.

Management 275

Management Shipping Costs Recommendation Document 275

Kissmetrics

JANUARY 19, 2021

Considering the modern world we live in, what better way to leverage knowledge than with knowledge base software. It tackles one of the most challenging aspects of running an online business: Supplying thorough information for your customers. So not only do you look more efficient, but you also serve your customers better.

Document 215

Document Article Subscription Multichannel 215

Forrester eCommerce

DECEMBER 13, 2018

With GE establishing a new stand-alone software business, we examine what it means for existing and potential customers of GE Digital and for GE. What we know: December 13th 2018 – GE announces the formation of a new industrial IoT software business with $1.2bn in revenue (based on GE Digital sales).

Customer 371

Customer 371

Forrester eCommerce

MAY 5, 2021

At Forrester we are tightening up our previous definition of an industrial IoT software platform, to focus on connecting, securing, and managing physical devices. We are introducing a new term, the digital industrial platform, to address the broader requirements and use cases around advanced analytics, customer-facing applications, etc.

Definition 301

Definition Management Customer 301

Kissmetrics

SEPTEMBER 7, 2020

By choosing the right project management software, projects won’t throw you into that panic-inducing nightmare. I’ve managed countless projects, hundreds of teams, and bounced around to every project management software you can think of. The top 6 options for project management software. If only there was a better way.

Management 311

Management Recommendation Marketing Customer 311

Groove

FEBRUARY 21, 2019

Loyalty programs are an effective way to differentiate from competitors and engage your customers. When implemented correctly, these initiatives can increase lifetime customer value and drive more conversions. The technology behind customer loyalty programs is really where the magic happens. Customization.

Customer Loyalty 264

Customer Loyalty Customer Shipping Costs Reference 264

Kissmetrics

DECEMBER 18, 2020

But time clock software isn’t just a less clunky alternative to the physical clock. When you’re ready to implement time clock software for your company, choosing the best one will be easy with our list of the top seven time clock software options. The Top 7 Time Clock Software Options. How to Choose the Best TCS For You.

Payment Services 243

Payment Services Beauty and Health Mobile Management 243

Forrester eCommerce

MAY 13, 2023

The Volkswagen Group bet big on a new software division called Cariad, committing billions to building the software meant to power in-car experiences for Audi, Porsche, VW and other group brands. Software delays hit the launch of new cars, and Cariad lost $2bn in 2022.

Other 195

Other Automotive Customer Experience Customer 195

Kissmetrics

DECEMBER 2, 2020

Thankfully, there’s recruiting software that helps you do precisely that and then some. With so many recruiting software options to choose from, the problem is that it quickly becomes an overwhelming choice to make. The Top Recruiting Software Options For 2020. How to Choose The Best Recruiting Software For You.

Payment Services 223

Payment Services Management Demo Electronics 223

Ecommerce Platforms

SEPTEMBER 9, 2022

If you’re looking for free and cheap subscription billing software, you’re in the right place. While there are countless tools today’s business leaders need to run their companies successfully, few are more important than the right billing software. Limitations on number of customers and transactions in each package.

Subscription 197

Subscription Payment Services Payments PayPal 197

Retail TouchPoints

JUNE 16, 2022

The software also provides bilingual English and Spanish content for every level of the ecommerce operation, including live customer service assistance in both languages. Local Express will provide “on location” training to store staff to ensure seamless transition from the current ecommerce platform.

eCommerce Platforms 331

eCommerce Platforms eCommerce Operations Technology 331

Forrester eCommerce

NOVEMBER 18, 2021

Learn how software development will adapt to the new normal in 2022. New expectations call for new processes and tools.

Technology 370

Technology Operations Customer 370

Forrester eCommerce

JUNE 26, 2020

Delivering automation of indirect sales processes, workflows and partner programs, channel software is becoming increasingly critical […].

Channel 545

Channel Technology Management Marketing 545

Retail TouchPoints

OCTOBER 1, 2022

When leveraging it for business growth, your email marketing software can make all the difference. This five-point guide will help you choose the right software for your business. 5 Points to Consider When Choosing Your Email Marketing Software. Some email marketing software solutions offer built-in reports.

Marketing 298

Marketing Mobile eCommerce Platforms Reference 298