Retail TouchPoints

AUGUST 4, 2023

The outdoor goods retailer also will add Dillard’s and Moosejaw to its key U.S. wholesale accounts, along with 10 independent specialty retailers in the southeastern U.S. We’re grateful to be in a position to expand our retail presence and build new wholesale relationships in order to serve more customers.”

Specialty Retailers 245

Specialty Retailers Omnichannel Outdoor eCommerce Platforms 245

Retail TouchPoints

FEBRUARY 3, 2023

The platform’s microservices-based design and open architecture can accommodate new tools and services, allowing retailers to quickly adapt to shifting customer and business demands. “In In recent years, what constitutes a great retail experience has changed dramatically,” said Ron Edwards, COO of Cole Haan in a statement.

Specialty Retailers 189

Specialty Retailers Point of Sale Department Stores POS 189

Sailthru

MARCH 11, 2019

Email is a catalyst to get consumers there, which is why email must exist within a holistically designed customer experience. Understanding that is also key for retailers who are serious about increasing revenue from email. We’ve also included examples of retailers who are doing each one particularly well.

Specialty Retailers 68

Specialty Retailers Definition Apparel Fashion 68

Retail TouchPoints

MAY 3, 2023

Children’s specialty retailer Carter’s plans to open more than 50 new stores across the U.S. We believe our stores provide the very best presentation of our brands and are our highest source of new customer acquisition. Carter’s currently operates nearly 800 stores across the country.

Presentation 229

Presentation Multi-channel Specialty Retailers Omnichannel 229

Retail TouchPoints

FEBRUARY 9, 2023

Creating these unique customer journeys is easier said than done, especially for a retailer that touches so many varied consumer segments. “We’re The easy way to do it is to think about us first and just push our products, but that’s not really solving the customer problem.

Customer Data 177

Customer Data Customer Omnichannel Electronics 177

Retail TouchPoints

MARCH 20, 2024

” Constantly Test and Iterate Design Concepts Retailers like Macy’s have made headlines for their moves to right-size their store fleet and invest in new, much smaller , store formats and experiences. Luxury stores tend to have a faster cycle for store renovation than any other specialty retail category,” Plenert said.

Social Media 261

Social Media Specialty Retailers Department Stores Presentation 261

Retail TouchPoints

AUGUST 23, 2022

In its 32 locations across 12 states, outdoor specialty retailer Sun & Ski Sports can easily share customer-facing content that’s specific to the season and its stores’ individual regions, via a partnership with Carousel Digital Signage. do,” said Robert Budnik Jr.,

Specialty Retailers 192

Specialty Retailers Sporting Goods Outdoor Technology 192

Retail TouchPoints

NOVEMBER 7, 2022

Department stores, specialty retailers and luxury brands alike will display their holiday spirit using best-in-class design and storytelling strategies to draw these shoppers in. As consumers work to check off their holiday shopping lists, many will be flocking to physical stores.

Specialty Retailers 223

Specialty Retailers Retail Department Stores Fashion 223

Retail TouchPoints

JUNE 22, 2021

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices.

Specialty Retailers 159

Specialty Retailers Other Apparel Department Stores 159

Heartland

NOVEMBER 18, 2019

Springboard Retail identifies mixed signals for specialty retailers in October's U.S. Retail Sales Data and aggregated Springboard Retail customer results.

Specialty Retailers 26

Specialty Retailers Retail Customer 26

Retail TouchPoints

APRIL 8, 2021

Specialty retailer rue21 continues to invest in its size-inclusive product offering, extending its plus-size fashion to an additional 36 stores. In December 2020, the retailer also recruited retail executive Candace Kearney, who joined rue21 from plus-size fashion retailer Torrid.

Specialty Retailers 190

Specialty Retailers Fashion Clothing eCommerce 190

Retail TouchPoints

DECEMBER 20, 2022

. “Tony Post’s visionary leadership reminds us why the best athletic shoes must deliver a better experience, so our customers become passionate about our brands.”. “They understand our brand mission, they support our strategy and focus around specialty retail, and they’re excited about our growing global footprint.

Specialty Retailers 162

Specialty Retailers Outdoor Management Channel 162

Retail TouchPoints

FEBRUARY 11, 2021

As ecommerce sales continue to surge for recreation products, outdoor gear and clothing retailer Backcountry is elevating its digital game by mining customer data to deliver a better experience and offering.

Management 162

Management Consumer Specialty Retailers Outdoor 162

Retail TouchPoints

FEBRUARY 2, 2023

The company also continues to grow its resale-as-a-service offering, with specialty retailer Francesca’s tapping ThredUP to power its new resale offering. Francesca’s is the latest retailer to join the ThredUP fold with its new Forever Francesca’s resale program.

Fashion 246

Fashion Specialty Retailers Apparel Accessories 246

Retail TouchPoints

APRIL 17, 2023

Five years ago, the retail experiences we see in stores today would have been unrecognizable. With accelerated customer expectations forcing retailers to think creatively, customer engagement strategies are on the rise. For many, it has worked.

Specialty Retailers 228

Specialty Retailers Payment Services Retail Outdoor 228

Supply Chain Management and Analytics for Retailers

FEBRUARY 27, 2017

represent the radically changed customer base faced by specialty retailers. The post 4 Supply Chain Analytics Capabilities For Specialty Retailers appeared first on Solvoyo. I have two millennial sons. They (and their girlfriends ?? They buy with vastly more […].

Specialty Retailers 28

Specialty Retailers Supplies Retail Customer 28

Retail TouchPoints

OCTOBER 5, 2023

But other grocers and retailers are not Target. They come to the table with different stores, brand identities and customers. Putting Strategy First The best retailers think carefully about how the attributes of their store brands fit into their overall go-to-market strategies and the needs of the customers.

Retail 224

Retail Specialty Retailers Multi-channel Consumer Electronics 224

Heartland

OCTOBER 22, 2019

Springboard Retail finds positive news for specialty retailers after a deeper look at the September retail sales report and aggregated Springboard Retail customer sales data.

Specialty Retailers 32

Specialty Retailers Retail Customer 32

Retail TouchPoints

MAY 16, 2022

But as this part of the industry grows more crowded, DTC retailers are finding it tougher to make their mark. Some of that stage was set by Amazon , but it’s a little bit of an opportunity as well, because if customers choose to not buy from a marketplace and they want to buy from a DTC brand, they really want to hear your story.”.

Social Media 304

Social Media Specialty Retailers Presentation Apparel 304

Retail TouchPoints

FEBRUARY 19, 2021

Work World was acquired by Gart Capital Partners in early 2020 and currently operates 23 retail locations across California and Nevada along with an ecommerce site, as well as distributing through partnerships with other businesses. That will allow us to focus on where to open stores in the future.” ” .

Specialty Retailers 147

Specialty Retailers Retail Operations Technology 147

Retail TouchPoints

FEBRUARY 27, 2024

. “So hopefully, before the end of the year, if a brand collaborates with us closely, they could possibly sell to a DTC consumer on their own websites, but that order passes through to us and we can fulfill it to the customer.” Beyond Miami, Boisson is “being really purposeful” about new store openings. “We

Food and Beverages 233

Food and Beverages Fulfillment Omnichannel Specialty Retailers 233

Retail TouchPoints

DECEMBER 18, 2020

Specialty retailer rue21 plans to open 15 stores in 2021, following the recent openings of three new brick-and-mortar stores. The retailer, which operates nearly 700 locations in 45 states, also has refinanced its existing term loan, increased available liquidity and lowered its cost of capital. . million members. ”

Specialty Retailers 163

Specialty Retailers Banking Omnichannel Operations 163

Mi9

OCTOBER 10, 2023

This data sheet is written for professionals in specialty retail organizations in a variety of verticals who are involved in store solutions, including point of sale (POS). Roles may include senior executives, information technology, operations, customer experience, finance, and more. Who is this document for?

Point of Sale 52

Point of Sale Specialty Retailers POS Document 52

Retail TouchPoints

OCTOBER 12, 2021

Department stores, specialty retailers and luxury brands alike embrace these spaces to create wondrous experiences and inspire shoppers, and it is the design and creative teams that help bring these experiences to life.

Specialty Retailers 182

Specialty Retailers Department Stores Arts Retail 182

Retail TouchPoints

MAY 23, 2023

Then the brand went viral during the pandemic thanks to its eco-friendly handcrafted face masks, which helped Graf Lantz expand its customer base 14X over the past three years. Anecdotally, we hear from our customers that they’re still using bags and laptop sleeves from 10 years ago.

Specialty Retailers 223

Specialty Retailers Consumer Social Media Accessories 223

iQmetrix

MARCH 19, 2019

In the past few years, there have been a number of new technologies that have surfaced and are leading the charge in retail trends; think artificial intelligence, increased automation, and virtual or augmented reality.

Specialty Retailers 36

Specialty Retailers Retail Technology Customer 36

Retail TouchPoints

MAY 17, 2022

“I remember many years ago debating inside the business whether ‘thrifting’ was a good word in the mind of the customer,” said ThredUP President Anthony Marino in an interview with Retail TouchPoints. “[In In this year’s report] three in four of the shoppers we spoke to self-identify as ‘thrifters’ — they actually use that word.

Apparel 295

Apparel Fashion Retail Consumer 295

Retail TouchPoints

MARCH 2, 2022

Retailers large and small have transformed their businesses with the marketplace business model and technology. Walmart, Target, Home Depot and most big box retailers run their own successful marketplaces. This unique combination is used to deliver an all-encompassing customer experience.

Shipping Costs 211

Shipping Costs Specialty Retailers Drop Ship Operations 211

Retail TouchPoints

JULY 26, 2022

A $68 T-shirt might seem like a tough sell, but eight years on, Molnar’s brand Goodlife C l othing has a host of top-tier wholesale partners, a booming DTC business and, most importantly, a cult following of customers that keep coming back. Do their customers really keep coming back?

Fashion 251

Fashion Clothing Apparel Subscription 251

Retail TouchPoints

FEBRUARY 5, 2021

How well retailers are able to do this will determine their success in fostering unified commerce for a customer-centric business. Omnichannel success always circles back to the customer centric philosophy — having a high level of real-time visibility and ensuring that products are in the right place at the right time to meet demand.

Omnichannel 173

Omnichannel Payment Services Specialty Retailers Customer Loyalty 173

Retail TouchPoints

SEPTEMBER 15, 2020

The funds will provide “additional liquidity and financial flexibility” for the specialty retailer to meet its obligations to vendors and execute its business plan, the company said in a release. Term loan lenders holding 97.8%

Payment Services 130

Payment Services Specialty Retailers Payments Definition 130

Retail TouchPoints

FEBRUARY 18, 2021

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. Conley noted that this allows customers to “later continue their shopping journey with a friendly face or leverage our national pool of stylists.”

Retail 278

Retail Beauty and Health Books Omnichannel 278

ChannelAdvisor

FEBRUARY 6, 2020

The following case study features a current customer that leveraged ChannelAdvisor’s digital marketing team to help generate a 17% increase in revenue growth. As a specialty retailer, this ChannelAdvisor customer takes pride in selling products that are in step with a busy lifestyle. . BACKGROUND. THE CHALLENGE.

eCommerce 51

eCommerce Specialty Retailers Retail Download 51

ChannelAdvisor

FEBRUARY 17, 2020

The following case study features an omnichannel retailer that leveraged the ChannelAdvisor Managed Services team to grow its digital marketing and in-store revenue — with a strong return on ad spend. The world of e-commerce is rapidly evolving — and this ChannelAdvisor customer decided to evolve with it. . THE CLIENT . THE RESULT.

Omnichannel 66

Omnichannel eCommerce Specialty Retailers Merchant Services 66

Retail TouchPoints

MARCH 4, 2021

RTP: The retail industry as a whole has been through one of its toughest years. Whiteley: Retail was changing even before the pandemic, particularly department stores and specialty retail. Whiteley: I’m a huge believer in experiential retail. Additionally, they will need to be fanatics for customer care.

Retail 161

Retail Department Stores Specialty Retailers Electronics 161

Retail TouchPoints

JULY 16, 2020

No part of the retail industry will be able to reopen as though nothing has changed, but stores where trying items on has been part of the shopper journey will be among the hardest hit — and these are often places where curbside pickup is a less appealing option. However, these retailers still have ways to draw customers back.

Retail 241

Retail Apparel Clothing Specialty Retailers 241

RTP blog

SEPTEMBER 17, 2018

Up to 90% of consumers use their phone while shopping in stores and retailers are increasingly enhancing digital transformation strategies to take advantage of the new mobile-powered shopping era across every vertical, from department stores and supermarkets to hardware, sports and specialty retailing.

Payment Services 150

Payment Services Retail Consumer Payments 150