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Rogers & Hollands Boosts Customer Service With Mobile POS System

Retail TouchPoints

The retailer has utilized the mobile system to improve service efficiency and give its associates access to each customer’s transaction history, wish lists and preferences so that they can provide more personalized shopper interactions. BTM Global led the implementation.

POS 278
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Best POS Systems

Kissmetrics

Some years ago, POS systems were a luxury reserved for only big enterprise businesses. . But, with too many options came a new challenge: Choosing the best POS system that’s right for your business is now an uphill battle. Our team has done the heavy lifting of reviewing dozens of POS systems in the market. Ease of Use.

POS 306
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Systemic Risk For 2021

Forrester eCommerce

They originate as systemic risk events before becoming your current nightmare scenario. These external events impact your firm and your customers but are completely out of your control. For example, did you know that systemic risks are one of four shocks that all companies will experience in the 2020s?

Events 265
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You Need A Design System — Here’s Why

Forrester eCommerce

Our research shows that the best organizations use a design system to streamline and scale experience design (XD). Learn the benefits of a design system.

Customer 195
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Forrester Report: Demystifying The Technical Functions of POS Solutions

When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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The Best Cheap POS System for 2022

Ecommerce Platforms

The best cheap POS system can be an important investment for growing companies. Finding a Point of Sale system that’s both affordable and feature rich is a crucial task. A cheap POS system can be an ideal purchase for a company looking to access a range of features at a lower price. What to Look for in a Cheap POS System?

POS 197
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Opterus Helps Retailers Access Relevant Data from POS and Workforce Management Systems

Retail TouchPoints

Communications and task management solution provider Opterus has launched OPSEngine, a packaged set of APIs designed to provide retailers access to all of the OPSCENTER cloud solution’s features through a seamless integration into brands’ internal systems.

POS 290
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Deploying High-Performance Headless Commerce Frontends

Frontend performance is a critical factor in customer experience. In composable systems, data comes from a variety of sources, so how you assemble your architecture directly impacts the performance of the frontend experience.

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Planning the Architecture of Your Modular DXP

By laying the groundwork and asking the tough questions, you can create a platform that’s built to last and integrate with other data systems, allowing you to leverage information across teams and build better experiences for customers.

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Modernizing Frontend Experiences: A Step-function Toward Greater Composability

Frontend experience can make or break the customer journey. In this masterclass, you’ll learn from experts at Contentful, Netlify, and Orium how to modernize using a headless approach, decoupling your frontend experience from legacy backend systems to give your brand more flexibility. Watch the session today!

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How to Stay Competitive in the Evolving State of Martech

To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and promote omnichannel marketing.

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Why Data Is the Key to Retail Success

Yet even among retail organizations that have invested in digital technologies, it’s still highly common for data from various departments to be housed in disparate software systems that don’t communicate with each other. Appealing to high-value customers. Getting the most out of your investment.