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Your Predictions Questions Answered: Leveraging GenAI Successfully 

Forrester eCommerce

During the Predictions 2024 webinar, we got a lot of great questions around how genAI will affect customer-facing functions like marketing, CX, and sales. Check out our answers.

Webinar 434
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You Asked, We Answered: Questions From Our 2023 CX Predictions Webinar

Forrester eCommerce

We were thrilled with the response to our 2023 CX Predictions webinar. Here, we answer audience questions on common CX topics.

Webinar 195
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The Roadmap To B2B SEO Success [Free Webinar on November 16th]

Kissmetrics

If you want to learn more about how to grow your B2B business with SEO, you won’t want to miss my next webinar. Join us on Tuesday, November 16th at 8 am PST for a FREE webinar “ The Roadmap to B2B SEO Success.” What You’ll Learn in This Free Webinar. The Roadmap to B2B SEO Success [Free Webinar].

Webinar 202
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WEBINAR: Battling Amazon with a Better Customer Experience

Optimizely

This is in part because Amazon offers a fantastic and easy buying experience for their customers. Buyers get fast shipping, great customer service, and easy checkout all in one. . That’s exactly what we’ll be talking about in our upcoming webinar on March 28 with BigCommerce. How you can stand out with great customer service.

Webinar 150
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How to Think Through Your Composable Commerce Reference Architecture

Join experts from Orium , commercetools , and Google Cloud for this on-demand webinar and dive deep into the topics explored in the Composable Commerce Reference Architecture report, including advice for how to start prototyping and de-risking a composable transition.

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Webinar: Salesforce Survey Takes The Pulse Of Marketers And Global Consumers

Retail TouchPoints

On August 12 at 2 pm Eastern, the Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide , will reveal answers to these and other key questions. The pandemic has increased digital customer interactions, so that trend is likely to be amplified even further. 12 webinar.

Webinar 222
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Webinar: Kearney Supply Chain Expert Identifies 5 Key Resiliency Challenges

Retail TouchPoints

Gandhi was one of the speakers on the Retail TouchPoints webinar titled Achieving Supply Network Resilience: The 3 Benefits of Location Intelligence , now available on-demand. Three Strikes and Customers are Out (of Your Store). The stakes involved in crisis-proofing supply chains are high.

Webinar 279
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Negative Reviews & Online Feedback Happens - But Where Do You Go From Here?

Speaker: Adam Dorfman, Head of Product Growth at Reputation and Jeremy Shubitz, Director of Marketing at Bosley

In today's, your customers will be not only your biggest advocates but also your biggest critics. However, negative feedback can offer actionable insights to build a stronger product and customer experience. Tune into the webinar to learn: What specific channels do customers go for feedback. What should you not say?

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Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

From social commerce to BOPIS, the name of the game is to meet and sell to customers wherever they are, through multiple channels. In this webinar, four commerce retail experts will discuss: What consumers want to experience more of in 2023.

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Retail Reimagined: What It Means To Be An Innovative Retailer

Speaker: DeAnna McIntosh, Retail Growth Strategist

We must still find ways to be innovative in order to remain at the forefront of our customer's minds. So how can we drive innovation and uncover new sources of revenue in this challenging retail environment?

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Dominate Your Local Market With These 4 Reputation Management Strategies

Speaker: Adam Dorfman, Lindsay Harrison, and Erin O'Brien

Tune into this webinar to learn: How online search behavior is evolving. Fortunately, there are a handful of steps you can take right now that will immediately impact your business's pace in local search, and we're happy to share them. Common mistakes brands encounter with local search and how to fix those.

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Inriver Webinar Featuring Forrester: Are You Ready for the Future of PIM?

Speaker: Brooke Cunningham, CMO at inriver

Join our guest speaker, Chuck Gahun, Principal Analyst, Forrester in conversation with Brooke Cunningham, Chief Marketing Officer, inriver and Johan Boström, inriver Co-Founder & Chief Customer Ambassador, to learn about the expanding role of PIM and how to prepare for new product journey demands.

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A Master's Guide to B2B: How Listening to Your Customers Can Grow Your Business

Speaker: Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate

Improved marketing conversion, happy customers, and faster growth - that’s only three things that can be accomplished by just listening to your customers. Customer feedback is an extremely invaluable tool to keeping retention high, attracting new business, and improving the general operations of your business.

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How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

This webinar will include: What the next generation of e-Commerce customers are looking for. Join Jenn VandeZande, Beth Scott, Nikki Grigsby, and Levana Wang for this insightful and topical conversation on the modernization of e-Commerce tech. How e-Commerce organizations can anticipate these needs on a micro and macro level.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality.