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Axerve white paper explores digital payments trends & the importance of multi-channel and hyper-personalised payments services

365 Retail

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. billion in fees, labour, and lost business in 2020.

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White paper: Joy of Shopping

365 Retail

The joy of shopping in bricks-and-mortar stores retains its pre-covid social value, but the key to on-going success is the industry understanding that customer needs have changed irrevocably, and they need to continue to adapt to meet them. The post White paper: Joy of Shopping appeared first on 365 RETAIL | Retail News.

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Alibaba Leverages the Metaverse to Offer ‘Multi-Dimensional Interactions’ to Luxury Customers

Retail TouchPoints

As the luxury platform celebrates its fifth anniversary, Alibaba has introduced a host of new ways for customers to engage with luxury brands on Tmall, including AR and XR (extended reality) experiences, exclusive products that can only be accessed through a digital “Meta Pass” and a host of virtual avatars, mascots and events.

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How to Convert Curious Customers with FAQ Pages

Kissmetrics

Whether you realize it or not, your customers have a lot of questions. The most obvious reason for a FAQ is to provide your customers with a place to have their top questions answered. Ask Your Customer Service Team. If you need more inspiration for your FAQ pages, try talking to your customer service team.

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Retain Valuable Customers with Loyalty

Learn how to effectively retain your most valuable and profitable customers. Download Annex Cloud's 2020 Customer Retention white paper.

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Central Co-op report outlines impact of retail crime on shopworkers and retailers

TalkingRetail

Central Co-op is encouraging its members, customers and colleagues to write to their local MPs and advocate for legislative reform, seeking to criminalise assaults on shopworkers.

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Exclusive Shikatani Lacroix Q&A: How Using Customer Data Can Humanize the Digital Experience

Retail TouchPoints

Using the data at their fingertips, retailers can capture a more in-depth view of customers’ lives, allowing them to better understand their wants and needs — and ultimately use that picture to create a service experience that incorporates both technology and humans. We really believe that technology should help, not replace.