Retail TouchPoints

JULY 10, 2025

As they move closer to adulthood and gain spending power, their expectations around payments will be higher, faster and more digitally integrated than anything retailers have encountered before. Mobile-First Payments are the New Standard For Gen Alpha, paying with cash or even using a plastic card may soon feel as dated as writing a cheque.

Merchant Services 165

Merchant Services Payment Services Payments Digital Currency 165

FastSpring

OCTOBER 23, 2024

Because of these developments, mobile game companies are investigating more options for monetizing their games than just the App Store or Play Store. So where do you start if you want to provide more global payment solutions to your player base while chipping away at the hefty 30% fees that mobile marketplaces charge?

Merchant Services 148

Merchant Services Payments Payment Services Games 148

Retail TouchPoints

JULY 4, 2025

Long forms, limited payment options and inflexible delivery choices continue to frustrate shoppers, leading to cart abandonment, lost revenue and declining trust. Third, leading retailers use AI to simplify the checkout process. The checkout experience often creates unnecessary friction.

Payments 147

Payments Customer Loyalty Payment Services Customer 147

FastSpring

MAY 20, 2025

Supporting country-specific debit networks, mobile wallets, and bank transfer schemes gives buyers seamless and trusted payment options. In turn, businesses gain access to the entire global market, boosting conversion and revenue along the way. Websites that localize pricing twice the conversion rate of those that do not.

Payments 139

Payments Merchant Services Payment Services Marketing 139

365 Retail

JUNE 13, 2025

The digital marketplace landscape is rapidly evolving, and one of the most significant innovations transforming how platforms handle payments is the embedded wallet solution. What Are Embedded Wallets? This eliminates the delays associated with external payment processors and creates a frictionless user experience.

Payments 52

Payments Payment Services Operations eCommerce 52

Retail TouchPoints

OCTOBER 24, 2024

Here’s how Macy’s , Jacadi and Amazon are leveraging innovative cart, payment, checkout and post-purchase experiences to drive conversions and even repeat purchases. Every Rokt interaction pulls from more than 30 different data points in real time to build personalized ad units that ensure the best offers for each customer.

Merchant Services 261

Merchant Services Shipping Costs Payment Services Payments 261

Retail TouchPoints

JUNE 27, 2025

By enabling third-party sellers to list their products, retailers can expand their product assortment, diversify revenue streams and increase customer engagement. ML-powered algorithms analyze vast amounts of customer data to determine which products should be displayed, optimizing for relevance and conversion rates.

Online Retail 162

Online Retail Payments Payment Services Retail 162

Retail TouchPoints

JUNE 12, 2025

Digital shopping and payments app Klarna has partnered with the Nift gifting platform, offering Klarna users a choice of gifts at key points in the purchase cycle in categories including fashion, jewelry, restaurants, music and home goods. Our thought was, why choose between creating a positive customer experience and generating revenue?,”

Gifts 147

Gifts Payments Merchant Services Payment Services 147

Retail TouchPoints

DECEMBER 23, 2024

In its broadest and most straightforward definition, a digital twin is a virtual replica of a physical object, person or process that can be used to simulate its behavior to better understand how it works in real life, according to McKinsey.

X-cart 278

X-cart Payments Games Fashion 278

Retail TouchPoints

APRIL 25, 2025

Retail businesses are no longer self-enclosed entities where everything revolves around a checkout and some inventory management software. A strong network infrastructure supports everything from payment processing and inventory management to customer engagement and security, ensuring business continuity and long-term growth.

Payment Services 147

Payment Services Payments Retail Supplies 147

Retail TouchPoints

MARCH 3, 2025

But as retailers digitize operations to differentiate customer experiences, they also face a growing wave of cyber threats targeting sensitive customer data and critical business systems. In April 2024, Ticketmaster suffered a substantial data breach for which the hacking group ShinyHunters claimed responsibility.

Payment Services 207

Payment Services Retail Point of Sale Supplies 207

Retail TouchPoints

JULY 11, 2025

AI-powered personalization, secure data architecture, end-to-end integrations and iterative optimization are reshaping what’s possible in ecommerce and redefining what a great digital journey looks like. Strategy-Driven Design Starts with Data Too often, retail brands rush into a redesign or replatforming without a holistic strategy.

eCommerce 147

eCommerce Merchant Services Payment Services Retail 147

Retail TouchPoints

JANUARY 2, 2025

Walmart, Capital One End Contentious Credit Card Partnership (May 28, 2024) Retailers sought to take more control over their payment processes while expanding checkout options such as buy now, pay later (BNPL) , while Ebay debuted a Business Cash Advance offering that gives its sellers quick access to revenue-based loans.

Retail 278

Retail Payments Payment Services Supplies 278

Retail TouchPoints

FEBRUARY 26, 2025

When customer data is exposed in a cyberattack, criminals can use it to commit fraud. Fraudsters can steal employee credentials to expose customer data. Ask for documentation of suppliers data security practices and incident response plans. Attacking vendors to access other targets is a common cyberattack strategy.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

Retail TouchPoints

OCTOBER 30, 2024

Tablets and mobile devices put customer data at employees’ fingertips, allowing them to provide a personal shopping experience while reducing wait times. Research shows that more than 90% of cyberattacks and 70% of data breaches begin at the endpoint. Self-service kiosks allow shoppers to take charge.

Payment Services 269

Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

OCTOBER 21, 2024

Increasingly, criminals are turning to digital methods like smishing (SMS phishing) and phishing to obtain login credentials and financial data from unsuspecting victims. Data analytics plays a crucial role in identifying and preventing refund fraud.

Retail 278

Retail Payment Services Technology Payments 278

Retail TouchPoints

NOVEMBER 21, 2024

In October, Beyond committed to invest $40 million in the struggling home goods retailer as part of a wide-reaching partnership that would combine The Container Store’s brick-and-mortar footprint with Beyond’s customer data platform, loyalty and payment programs.

Payments 278

Payments Payment Services Customer Data Operations 278

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Data Analytics: Leveraging big data and analytics tools to gain insights into customer behavior, inventory management, sales forecasting, and marketing strategies. Mobile Integration: Offering mobile apps for seamless shopping and mobile payments and enhancing in-store experience with mobile POS systems.

Payment Services 108

Payment Services Retail Mobile POS 108

Retail TouchPoints

MAY 30, 2025

In the retail sector, where customer trust is paramount, embedding security awareness across all levels of the business is crucial. Earlier this month, Adidas fell victim to an attack on its third-party customer service provider resulting in the leak of personal data from customers who had contacted its help desk.

Payment Services 235

Payment Services Payments Retail Technology 235

FastSpring

NOVEMBER 1, 2024

These events are more than just sales — they are massive ecommerce festivals that drive consumer behavior, presenting significant opportunities for even SaaS, software, mobile game, and other digital product companies to boost revenue. FastSpring is a merchant of record that can help you easily localize and grow your business internationally.

Merchant Services 172

Merchant Services Food and Beverages Payments Electronics 172

Omnisend

MAY 27, 2025

By understanding why customers abandon their carts and implementing targeted solutions, you can recover significant potential revenue. Each abandoned cart provides valuable data on customer behavior and where your customer experience needs improvement. Because it directly impacts your bottom line through lost revenue.

Shopping Carts 88

Shopping Carts Shipping Costs Payment Services Payments 88

ESW

JANUARY 10, 2025

A flexible checkout is absolutely necessary if you want to create localised ecommerce shopping experiences that reduce cart abandonment and increase revenue. How to Fix It: Keep it short and simple: Only ask for the essentials, like name, shipping address, payment details and contact information.

Shipping Costs 78

Shipping Costs Payment Services eCommerce Payments 78

Retail TouchPoints

NOVEMBER 18, 2024

The holiday season is upon us and will mark a huge boost in revenue for most retailers. Though Thanksgiving week is when the bulk of holiday shopping is done (read: Grey Thursday, Black Friday, Small Business Saturday, Cyber Monday), this year consumers started shopping earlier than ever, solidifying that Christmas creep is alive and well.

B2B 147

B2B Payment Services Small Business Retail Channel 147

Retail TouchPoints

JUNE 6, 2025

.” But when it comes to knockoffs, it’s less about admiration and more about monetization. With more than 15 years of experience in payments, compliance and technology, she is passionately dedicated to fighting fraud with integrity and intellect, as well as working to restore dignity to those impacted by it on a global scale.

Fashion 130

Fashion Payment Services Payments Social Media 130

Ecommerce Platforms

JUNE 13, 2025

You access them through a browser or app, and your data lives in the cloud instead of on a local server. One of my clients in the medical supplies space refused to go cloud-based due to strict data compliance requirements. When the tills are overloaded, a staff member grabs a tablet and starts taking payments on the floor.

POS 129

POS Shipping Costs Payment Services Retail 129

ESW

FEBRUARY 18, 2025

But since we dont have fortune-telling powers, we rely on data to help us plan for the year ahead. Prediction: Retailers who optimise their mobile experiences and allow seamless payment options will capture significant revenue and customer loyalty. If theres one thing retailers would like more than anything, its a crystal ball.

eCommerce 78

eCommerce Payment Services Payments Retail 78

ESW

JANUARY 17, 2025

This is the first in a series of posts about localised checkouts, why theyre essential for international ecommerce, features to look for in a localised checkout and payment solution and how you can grow your international business by implementing the right system. Imagine this. But it doesnt have to be that way.

Payments 78

Payments Payment Services eCommerce Marketing 78

Ecommerce Platforms

JULY 7, 2025

In this review, I’ll break down everything I found while comparing both platforms — from pricing and payment gateways to templates, apps, SEO, and enterprise capabilities. You can connect your store to over a hundred payment providers with just a few clicks. For companies processing high volumes, that can mean major savings over time.

Merchant Services 104

Merchant Services Shopify Payment Services eCommerce Platforms 104

Retail TouchPoints

JUNE 20, 2025

These include the addition of flexible payment options such as buy now, pay later (BNPL) as well as dynamic pricing tools that can adjust for macro trends, competitors’ pricing and consumer behavior shifts. But the survey of 1,583 consumers, conducted in January 2025, also carries some good news.

Shipping Costs 147

Shipping Costs Consumer Subscription Payments 147

iVend

JUNE 17, 2025

Whether you run a grocery chain that scans thousands of SKUs an hour or a boutique with unpredictable footfall, a point-of-sale outage stalls revenue, frustrates shoppers, and invites errors that open the door to fraud. Payment Security & Compliance iVend adheres to PCI-DSS compliance, ensuring all card data is handled securely.

Payment Services 52

Payment Services POS Operations Payments 52

Retail TouchPoints

APRIL 7, 2025

3D Secure (3DS) is an additional layer of cardholder security and authentication for online card transactions, and more and more large retailers are wanting to add it into their payments process. The benefits for retailers are that it reduces costs and provides more data to help them boost security and authentication rates.

Payments 162

Payments Payment Services Banking Retail 162

Ecommerce Platforms

JUNE 20, 2025

There’s no revenue share, platform cut, or hidden fees baked into the transaction. If you’re aiming to build a business that generates sustainable revenue, profit margin is one of the first metrics you need to understand—and protect. Upgrade to Printify Premium ($29/month) and get up to 20 percent off every product you sell.

Shipping Costs 129

Shipping Costs Payment Services WooCommerce Fulfillment 129

Ecommerce Platforms

JULY 15, 2025

This let me give my developer access to just staging and backups without exposing billing or user data. It’s a revenue lever. Go to the top Security Features When you’re collecting customer data, processing payments, and storing sensitive info, security becomes non-negotiable. Onboarding a developer or freelancer?

eCommerce 129

eCommerce WooCommerce Shipping Costs SEO 129

Retail Technology Review

JUNE 17, 2025

These attacks have resulted in severe consequences, including payment system failures, website outages, and customer data breaches, with some retailers losing millions in revenues. Retailers have been hit by a wave of cyberattacks in recent months, with hacker groups targeting major household brands.

Payments 70

Payments Retail Customer Data Customer 70

365 Retail

MAY 6, 2025

The current consumer behaviour patterns and business techniques that businesses should use to meet consumer requirements. Full-cycle Mobile App Development Services provide the necessary services for retailers to implement life-like features through integrated UX design and payment infrastructure and post-launch performance testing.

Mobile 52

Mobile Payment Services Payments Retail 52

Ecommerce Platforms

JUNE 4, 2025

Design Control Very limited – upload onlyFull control over product mockups, descriptions, listings Branding ❌ None – no email list, no logo, no customisation✅ Full control over branding and marketing Customer Ownership ❌ None – you never see the buyer✅ Yes – you get buyer data, can retarget Profit Margins Low (e.g. $3–5 listing + 6.5%

Payment Services 118

Payment Services Shipping Costs Payments Arts 118

Guidance

FEBRUARY 27, 2025

The supplement brand went from $700k in debt to $100 million in revenue in a few short years. A big part of Mary Ruth’s success is its online subscription purchases, which account for about 30% of all revenue. Data-Driven Retention A data-driven approach can also boost ecommerce customer retention by enhancing the customer experience.

Customer Retention 62

Customer Retention Improvements eCommerce Customer 62