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Australian Department Store Digitizes Merch Buying Experience

Retail TouchPoints

David Jones , the Australian premium department store, has digitized its merchandising and buying process as part of its broader Vision 2025+ strategy. David Jones plans to launch the revitalized experience in January 2024, starting with the women’s international and designer ready-to-wear categories.

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Central American Department Store Chain Boosts Inventory Accuracy with RFID

Retail TouchPoints

Siman Group , which operates 15 large department stores across Central America, has deployed an item-level RFID solution that has raised its inventory accuracy levels from the 65% to 70% range up to 95%. The solution also supports omnichannel offerings such as BOPIS by transforming how Siman tracks inventory across the chain.

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Omnichannel Retail Index Spotlights 4 Investment Areas

Retail TouchPoints

OSF Digital’s Digital Strategy team (formerly known as FitForCommerce) developed the 2022 Omnichannel Retail Index (ORI) to establish a benchmark for current practices and, most importantly, provide a set of actions and recommendations for the future. We used to talk about multichannel, then it was omnichannel. Loyalty programs.

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Inside Natori’s Transformation from High-End Wholesaler to Omnichannel Brand

Retail TouchPoints

The company’s wholesale business is still thriving, but now it’s only part of an omnichannel strategy that includes ecommerce , social commerce and marketplaces. Loyalty to those stores used to be 100% — a top customer would go to Neiman Marcus for everything and not go anywhere else. And earn his stripes he has.

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The strategy behind turning department stores into warehouses

RetailDive

Rumors are circulating about Amazon converting vacant department store space into fulfillment centers — a move experts say would round out its omnichannel approach.

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Kohl’s Taps Tuesday Morning CEO as New Director of Stores

Retail TouchPoints

Fred Hand, who has deep experience with discount and department store brands, is now overseeing the retailer’s 1,100+ stores, store operations and experience, loss prevention and store experience and design functions. He reports directly to President and COO Dave Alves.

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Transforming Retail Spaces for Today’s Generation of Shoppers

Retail TouchPoints

As the lines between physical and digital retail blur, an omnichannel approach emerges as a key strategy, creating a dynamic and engaging shopping and leisure experience for Generations X, Z and Alpha. Major department stores are leaning toward repurposing and reskinning existing fixtures, saving costs and minimizing environmental impact.

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