Retail TouchPoints

FEBRUARY 27, 2024

has unveiled its Bold New Chapter strategy, signaling a major shift for the iconic department store retailer. Macy’s plans to close 150 underproductive nameplate stores — approximately 50 this year alone — and continue its expansion of smaller-format stores as it prioritizes investment in about 350 go-forward locations.

Department Stores 255

Department Stores Fulfillment Supplies Improvements 255

Retail Technology Review

OCTOBER 1, 2018

Uberall, the Berlin-headquartered location marketing technology specialist, has announced the findings of its research into the accuracy of online location search results of the UK’s largest department stores.

Department Stores 87

Department Stores Customer Technology Marketing 87

365 Retail

JANUARY 18, 2024

The latest technology has always played a huge role in the retail industry. From cash registers being used in the first department stores to the introduction of credit cards in the mid-20th century, retailers have always had to be aware of technology trends. So which ones are currently the most important?

Technology 52

Technology Retail Department Stores Games 52

Retail TouchPoints

MAY 20, 2022

“Loyalty to those stores used to be 100% — a top customer would go to Neiman Marcus for everything and not go anywhere else. But come 2006, 2007 we really started to see that loyalty go away, and the bigger piece of it was [that] fewer people were going into department stores overall.

Omnichannel 225

Omnichannel Department Stores BigCommerce Fashion 225

Steve Dennis

MARCH 11, 2018

department stores reported earnings recently, a certain level of ebullience took hold. And in the otherworldliness that is the stock market, Nordstrom — the only department store with a truly distinctive value proposition and objectively good results — traded down on its failure to live up to expectations. As most U.S.

Department Stores 89

Department Stores Improvements Apparel Fashion 89

Retail TouchPoints

MARCH 11, 2024

Among the many influences on their behaviors has been technology, because they have grown up with fixed and mobile screens. McKinsey estimates around one-third (35%) of Gen Zs shop alternatively, opting to shop somewhere that is not a modern or traditional grocery store, a mass merchandise store or a club member store.

Department Stores 240

Department Stores Consumer B2B Banking 240

Retail TouchPoints

MARCH 22, 2022

The CallisonRTKL 2022 Forecast reveals how shopping trends favoring convenience and technologies that ease decision-making for purchases are shaping the future of physical retail spaces — including retail’s role in the “15-minute city” concept and the repurposing of mall spaces.

Leisure 281

Leisure Department Stores Retail Games 281

Retail TouchPoints

MARCH 1, 2024

The technology has built up five years of data-optimizing ad performance on the Natori product offering, which allows the Albert solution to analyze, in real time, which creative elements deliver the greatest conversions for each product and user segment. We also get end-to-end accountability in the supply chain.”

Social Media 211

Social Media Department Stores Supplies Apparel 211

Retail TouchPoints

MARCH 22, 2022

Department store chain Boscov’s is expanding its dropship capabilities through a new partnership with Logicbroker. “Logicbroker’s technology has modernized and streamlined this process, connecting us to our suppliers faster than ever and with a lower cost of ownership. .

Department Stores 268

Department Stores Shipping Costs Supplies Fulfillment 268

Retail TouchPoints

AUGUST 11, 2022

Her deep strengths in data-forward financial management and track record of value creation will make her an invaluable advisor throughout the business as we develop new digital and technology capabilities to advance our transformation agenda.”. Plaines is the department store retailer’s third C-level hire this year.

Department Stores 206

Department Stores Omnichannel Technology Improvements 206

Retail TouchPoints

MARCH 11, 2021

Smart lighting company Juganu has launched a network technology-powered connected lighting system called “The Foam.” The Foam connects directly into pre-existing light fixtures at any retail space, including shopping centers, department stores or groceries.

Customer 249

Customer Department Stores Operations Technology 249

RIS News

FEBRUARY 7, 2024

British department store Liberty is making moves to improve store technology and customer experience, upgrading its POS and CRM applications to be more user-friendly and easily accessible for staff.

Point of Sale 70

Point of Sale Department Stores POS Customer Experience 70

RTP blog

APRIL 4, 2018

RevTech , a venture accelerator focused on developing early-stage retail technology companies, is hosting its 11 th semi-annual Tech Trends in Retail event in the flagship Neiman Marcus store in Dallas on April 5. I am pleased to see that a group of venture capitalists can appreciate the value of innovation that isn’t technology-based.

Events 150

Events Technology Food and Beverages Retail 150

RTP blog

MAY 30, 2017

It’s about the interplay of human beings and technology in a service-oriented industry. As my friend’s rant indicated, human beings without technology are severely limited. But technology without human beings is worse than limited: it’s almost useless.

Technology 150

Technology Retail POS Department Stores 150

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. Investments in technology and supply chain will be needed to support the accelerated shift to digital. Net income for the 13 weeks ended Jan.

Department Stores 211

Department Stores Apparel Jewelry Omnichannel 211

Salsify

OCTOBER 31, 2023

You know you want something colorful, possibly with a fun pattern, but you haven’t liked the options at your local department store or what’s available online. Imagine you’re on the hunt for a new shirt.

Department Stores 157

Department Stores eCommerce Technology Technology eCommerce 157

Retail TouchPoints

MARCH 24, 2022

Analyzing the entire Top 50 in a blog post , David Marcotte, SVP, Global Insights & Technology at Kantar identified several important global commerce trends: Solid performance by c-store retailers including A.S.

Retail 263

Retail Omnichannel Department Stores Fulfillment 263

RetailDive

JANUARY 19, 2022

The department store retailer has been sorting out its finances, digital operations and executive leadership over the past few years.

Department Stores 76

Department Stores Supplies Technology Operations 76

Retail TouchPoints

APRIL 4, 2022

The department store retailer has updated its branding in stores and online in addition to offering an anniversary discount of 30% storewide and, for reward members, an additional $10 in bonus rewards for every $50 spent through April 12.

Travel 296

Travel Department Stores Omnichannel Games 296

Retail TouchPoints

OCTOBER 8, 2021

Closer to home, Amazon is reportedly planning to open department stores in the U.S. The Wall Street Journal reported last month that Amazon is considering developing a network of full-sized stores in the U.S. These Amazon Go stores feature groceries and prepared foods and utilize the company’s “just walk out” technology.

Electronics 276

Electronics Clothing Department Stores Toys 276

GetElastic

AUGUST 2, 2017

Augmented reality is an ecommerce technology changing the way people buy online. E-commerce technology helps people choose products virtually We’ve seen how technologies are bringing to life strategies that help people choose products without experiencing them in person. Read the Virgin Media case study.

eCommerce Technology 121

eCommerce Technology eCommerce Technology eCommerce Platforms 121

Retail TouchPoints

JANUARY 20, 2022

In mid-2021 rumors also surfaced of plans for large-footprint department stores , although Amazon hasn’t formally announced anything along these lines. Amazon Style could be a first foray in the department store realm where the company could expand to other untouched categories at brick-and-mortar, such as homewares.

Clothing 221

Clothing Payment Services Apparel Department Stores 221

Retail TouchPoints

SEPTEMBER 9, 2020

The laggards are those we now read about in the headlines as entering bankruptcy, with large department stores often mentioned. It is also where technology comes into play. Simple and common sense but also powerful as one plans for technologies’ role in the store.

Retail 191

Retail eCommerce Department Stores Technology 191

Retail TouchPoints

MARCH 7, 2022

And given current health crises across the globe, this technology can help lessen risks and bring the physical store experience to those uncomfortable visiting in person. Trained as an interior designer, McDannald joined Baltimore’s New Design Light firm in the sales department in 2003 before becoming co-owner in 2009.

Retail 357

Retail Department Stores Games Accessories 357

RTP blog

FEBRUARY 2, 2018

In other retail verticals, 65% of respondents in the sports and outdoor sector said they responded once a week, as did 49% of fashion retailers and 40% of department stores. For modern retailers that have a distributed store network throughout the country or internationally, there are many unique security challenges.

Technology 150

Technology Retail Department Stores Outdoor 150

Mi9

OCTOBER 25, 2023

Meet our retail and technology experts: Our team of retail and technology experts will be on site to answer your questions and discuss how Mi9 Retail Software Platform can help your business. Are you facing challenges with an aging in-house merchandising solution?

Department Stores 52

Department Stores Merchant Services eCommerce Point of Sale 52

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. So how does NMG see these digital investments leveling up its omnichannel game?

Omnichannel 262

Omnichannel Technology Channel Department Stores 262

Retail TouchPoints

APRIL 12, 2022

Specific robotic use cases will continue to be redefined as the cost of manufacturing drops and the reliability and capabilities of the technology improve. This new technology will allow even tighter integration between the digital and physical realm during shopping.

Home Furnishings 346

Home Furnishings Shipping Costs Apparel Clothing 346

Retail TouchPoints

FEBRUARY 22, 2023

Now the onus is on developers to establish what that value means to them, and how it will impact: The spaces they design; The activations and partnerships they launch; The technology and omnichannel capabilities they integrate into the experience; and of course The brands, retailers and other companies they collaborate with.

Omnichannel 291

Omnichannel Department Stores Consumer Banking 291

Retail TouchPoints

OCTOBER 31, 2023

That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras? How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset?

Sporting Goods 254

Sporting Goods Vend Customer Experience POS 254

Retail TouchPoints

APRIL 5, 2022

Access to data and technologies. More firms under $20 million ( 35% ) report struggling with gaps in technology to track CSR goals. These data and technology access concerns reflect brands’ desire to link their CSR plans and track their progress against a clear set of KPIs. A lack of access to data ranked No. Fashion apparel.

Merchant Services 218

Merchant Services Beauty and Health Technology Operations 218

Retail TouchPoints

JUNE 17, 2021

Seeking to provide the same depth of product information that’s available online in a brick-and-mortar environment, Purina has partnered with Perch to create interactive endcaps in the pet sections of 200 Meijer stores. The technology has been used in categories such as beauty, CPG and accessories, primarily in department store environments.

Beauty and Health 157

Beauty and Health Department Stores Accessories Customer Loyalty 157

Retail TouchPoints

NOVEMBER 16, 2023

For visitors that can’t make it to the store in person, Crate & Barrel also has created a virtual version of the new flagship that can be visited by customers around the world. ” As with the architecture, the assortment and services inside the store were curated for the brand’s New York City clientele. .

Department Stores 228

Department Stores Toys Home Shopping Demo 228

Retail TouchPoints

JANUARY 4, 2021

In the coming years, this booming online retail industry is set to be revolutionised by high-performance technology that’s more commonly associated with video games than digital shopping: implementing high render 3D graphics is one of the driving forces. The companies that stay ahead of the curve are seeing huge benefits to their businesses.

Retail 259

Retail Merchant Services Online Retail Department Stores 259

365 Retail

JULY 26, 2023

Anthropics Technology, makers of AI-powered Zyler Virtual Try-On, has announced a partnership with John Lewis, one of the UK’s leading department stores, and rental specialist HURR, to introduce virtual try-on technology to their fashion rental website.

Fashion 52

Fashion Department Stores Technology Information 52

Retail TouchPoints

FEBRUARY 7, 2023

It seems retailers are finally upgrading their marketing technology stacks with this technology. For example, churn prediction, recommendation engines and customer lifetime value models were discussed at multiple booths.

Retail 247

Retail POS Apparel Department Stores 247

365 Retail

MARCH 7, 2023

Qlik ® today announced that the UK’s largest family-owned department store, Fenwick , has adopted Qlik Cloud ® , to advance its analytics capabilities and empower more employees at the company to use data in their day-to-day roles.

Department Stores 69

Department Stores Supplies Customer Experience Fashion 69