Ecommerce Platforms

SEPTEMBER 22, 2022

Arguably the best way to contact Shopify support is to connect with them via live chat, which is available Monday to Friday 4:00 PM EST, as the company is headquartered in New York. Simply click on it to launch the live chat. You can also connect with their live chat via the Squarespace Help Center.

Live Chat 118

Live Chat Customer eCommerce Platforms Social Media 118

Ecommerce Platforms

MARCH 7, 2023

So, with the right eSignature API, other examples might include: Add signature requests to documents. Send documents to one or more signers. Create custom fields, conditional fields, and text tags for your documents. Reducing costs by cutting the time and steps to process a document. Does it offer conditional logic?

Payment Services 104

Payment Services Document Payments Information 104

FastSpring

FEBRUARY 8, 2024

Explore the Power of Changelog Integration in Our Documentation Navigating the Tax Landscape: Key Changes That Demand Your Attention in 2024 Quarterly B2B Onboarding Update: Your Complete Guide to Seamless Transactions! Please keep an eye on your mailbox for these important documents if applicable to you.

Merchant Services 78

Merchant Services Payment Services Customer Document 78

Ecommerce Platforms

JANUARY 7, 2022

Document management: You can create a library of documents for your whole team to access, update and refer to. Or, to engage with customers one-on-one, you can also set up a live chat and or online meetings with one of Hubspot’s third-party video conferencing integrations. For instance, G-Suite, Slack, and HubSpot.

Live Chat 104

Live Chat Social Media Blog Document 104

Kissmetrics

FEBRUARY 8, 2021

You’ll need to keep in mind whenever you’re uploading content to YouTube, and it’s advisable to read these documents thoroughly if you plan on monetizing your videos. This allows your members to pay a membership fee, and in return, they get access to special videos, live chats, emojis, badges, and other content.

Live Chat 316

Live Chat Channel Social Media Document 316

Ecommerce Platforms

FEBRUARY 2, 2023

But fear not; you can seek guidance from Medusa’s self-help developer documentation. Access to 24/7 support via phone, email, and live chat. In addition, this plan comes with two staff accounts, a full online store, unlimited products, 24/7 phone, email, and live chat support, and much more.

Shopify 104

Shopify eCommerce Shipping Costs Live Chat 104

Ecommerce Platforms

MAY 26, 2021

On advanced plans, the crawler can even index your site's PDFs and MS Office documents. You get access to usage-based records and queries, unlimited domain coverage, and phone and live chat support. PDF/Office documents indexing. Phone and live chat support. The Enterprise Plan. PDF/DOC indexing. AI-ranking.

Live Chat 145

Live Chat Shopify Document eCommerce 145

Ecommerce Platforms

NOVEMBER 9, 2022

Developers can typically complete their own research instead of speaking with a customer support rep, so it’s important to have online documentation. Business owners, however, frequently need one-on-one support with a real person, whether that’s through live chat, email, or the phone. Having all three is best.

X-cart 196

X-cart Shipping Costs Document Payments 196

Ecommerce Platforms

AUGUST 22, 2022

Now let’s take a look at the pricing plans from our Richpanel review: Free: 100 conversations included, along with a multichannel inbox, mobile app, email + live chat, a self-service portal with 15 scenarios, and the Shopify integration. You’ll also get a message in your email inbox if desired.

Multi-channel 104

Multi-channel Shopify Channel Merchant Services 104

Ecommerce Platforms

JANUARY 9, 2023

As such, you can't access any form of personal support (Email, live chat, etc.). But never fear; the amount and the quality of their online documentation are astounding. Contact customer support agents: You can connect with their customer support staff Monday through Friday, from 8 AM to 6 PM CST, via phone, email, or live chat.

Shipping Costs 197

Shipping Costs Shipping Shipping Labels Merchant Services 197

Ecommerce Platforms

FEBRUARY 10, 2020

Chat campaigns empower you to be proactive about getting in touch with customers, by triggering live chat conversations with site visitors, giving them product advice based on their cart content, and guiding them through to the checkout. They also provide training in person, online live chat, and webinars.

Live Chat 104

Live Chat Merchant Services Multi-channel Magento 104

RetailMinded

APRIL 18, 2024

It can spot instances of face swaps that may be used by fraudsters who attempt to use live chats or live videos as proof of their authenticity. Therefore, it’s advisable to invest in a cybersecurity solution to combat the issue. A tool like Facia uses AI to help detect deepfakes and prevent spoofing attacks.

eCommerce 52

eCommerce Merchant Services Social Media Payment Services 52

Ecommerce Platforms

APRIL 27, 2022

For advanced site builders, we're interested in seeing customer support that caters to developers and teams, like dedicated support reps for agencies, where developers can reach out via email, phone, or live chat whenever they want. Developers receive 24/7 support through live chat, email, and phone. The Winner: Webflow.

X-cart 104

X-cart Payment Services Payments Shipping Costs 104

Ecommerce Platforms

MAY 5, 2023

Each package from WebinarJam comes with access to a “live chat” function, so you can interact with your attendees in real-time. You can host question and answer sessions, post sticky announcements during your webinars, and engage in private chats too. WebinarJam Cons ? WebinarJam Pros ?

Webinar 104

Webinar Live Chat Payment Services Presentation 104

Ecommerce Platforms

MAY 17, 2023

With around-the-clock telephone and live chat support available on all pricing plans and a large variety of online self-help materials, you’re never left stranded! For example, the free trial unlocks email, live chat support, and online self-help resources to help you get started.

WooCommerce 104

WooCommerce BigCommerce Shopify eCommerce Platforms 104

Ecommerce Platforms

JANUARY 29, 2023

For instance, free users only get Community support, while Creator plan holders get live chat and email. However, the level of service you get will vary drastically depending on your package. Each plan also provides you with access to the free courses available from ConvertKit.

Live Chat 104

Live Chat Payment Services Payments Subscription 104

Kissmetrics

SEPTEMBER 14, 2020

While the specifics of each feature vary from software to software, there should be a system in place to help you handle things like: Contact and lead management Document sharing and storage Workflow automation Interaction tracking Mobile access. And the CRM you choose should include them as well. Advanced CRM features.

Small Business Retail 310

Small Business Retail Document Operations Management 310

Ecommerce Platforms

MAY 15, 2023

The “Shippo for Platforms” section of the website provides access to simple Shipping API tools, API documentation, and support for developers. Live chat: You can connect with customer service through the live chat service. Plus, you get email and live chat support.

Merchant Services 104

Merchant Services Shipping Costs Shipping Live Chat 104

Ecommerce Platforms

SEPTEMBER 28, 2022

signNow is a cloud-based document and eSignature management platform that simplifies the signing of documents, contracts, and forms online. In addition, signNow can boast l workflow automation, document generation, and contract management tools. You can also receive notifications when people make changes to the document.

Payment Services 39

Payment Services Document Payments Live Chat 39

Ecommerce Platforms

FEBRUARY 3, 2021

Sendinblue started as a standard email marketing tool, but over the years it gained more features, allowing customers to access everything from API integrations, to SMS marketing and live chat. There’s even a live chat support functionality. Premium: between $59.50

Payment Services 104

Payment Services Live Chat Shipping Costs Social Media 104

GetElastic

MAY 14, 2020

According to LivePerson’s analysis of over 20 years of live chat logs, 70% of ecommerce chat inquiries can easily be handled by automation. While typical live chat is offline after business hours, chatbots are available 24/7 and reply instantly, unlike human agents who may throttle several chat threads at a time.

Payment Services 138

Payment Services eCommerce X-cart Payments 138

Ecommerce Platforms

JUNE 28, 2021

If all else fails, or you simply need a more passive way to learn about what Revolut has to offer, you can go to the Revolut blog, check out the extensive API documentation here. The prestashop plugin can be installed directly from your Prestashop store and the Magento 2 plugin by following the steps in the documentation here.

WooCommerce 181

WooCommerce Merchant Services Payment Services Magento 181

Smile.io

MARCH 11, 2021

Live chat greetings All it takes sometimes is a friendly, personal “hi”. You can recreate this with an opening message on your store’s live chat. Protip : Depending on your chosen live chat app’s geolocation capabilities, you may even be able to greet returning customers in their local language!

Improvements 80

Improvements Live Chat Social Media eCommerce 80

Ecommerce Platforms

DECEMBER 11, 2019

Once you've printed the necessary documents, you’re then ready to ship your customer(s) orders. As such, you can't access any form of personal support (Email, live chat, etc.). But, never fear, both the amount and the quality of their online documentation is astounding. Shipping labels. Packing slips. The Basic Plan.

Shipping Labels 104

Shipping Labels Shipping Costs Payment Services Live Chat 104

Kissmetrics

SEPTEMBER 12, 2020

Do you want to start a simple blog documenting your travel adventures? Things to consider: Support channels – You will need to consider the different ways you can get in touch with support teams such as live chat, email, and phone. Want a live chat pop up box? Want to book meetings directly on your site?

Merchant Services 363

Merchant Services Payment Services Shopify Shipping Costs 363

Groove

SEPTEMBER 26, 2018

Document Tools. This software will allow you to satisfy today’s empowered customer through HubSpot’s live chat and help desk features. Through HubSpot’s conversation dashboard, your entire company will have access to emails and chats in order to manage communication collaboratively. Email Scheduling. Meetings Tools.

Live Chat 244

Live Chat SEO Information Blog 244

Kissmetrics

MARCH 7, 2021

Plenty of guides and documentation : Shopify does an excellent job at providing its merchants with plenty of how-to guides, theme documentation, and an active Shopify Community help forum with over 7,000 members where you can have all your Shopify questions answered. Not to mention it’s also incredibly affordable at just $9 a month.

Shopify 295

Shopify Payment Services Payments Merchant Services 295

Ecommerce Platforms

MAY 30, 2023

This document tells The Fulfillment Lab what inventory is being shipped and when it will arrive. The Fulfillment Lab offers an API with full documentation so you can easily integrate with other third-party tools. You can also schedule a meeting, contact them via live chat, or send a support ticket via their website.

Fulfillment 104

Fulfillment Shipping Costs Merchant Services Order Fulfillment 104

Ecommerce Platforms

APRIL 18, 2018

Blackbell customer support is provided through email and an excellent documentation center, or knowledge base. The Blackbell team is also available through a live chat module on its website. Finally, signing up for a Blackbell account only takes a few minutes.

Payment Services 139

Payment Services Payments Books Document 139

Omnisend

OCTOBER 4, 2023

Compliance and documentation. Include phone numbers, email addresses, and live chat links to support further communications. It can also increase the chances of your clients buying from you again or recommending you to others. This is crucial in today’s crowded ecommerce market. Provide contact information.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Ecommerce Platforms

SEPTEMBER 27, 2021

You can also insert current ad copy, emails, and marketing documents to have Anyword structure a brand voice by using your current voice as well. Not to mention, you can utilize the online documentation and Help Center to view the Getting Started guides and the FAQ.

Merchant Services 210

Merchant Services Marketing Article Social Media 210

GetElastic

SEPTEMBER 2, 2021

Consider putting core documents like MSAs, Terms and Conditions and Quoting tools online that the buyer and selling can use together when engaging. Chat has become the leading contact source within the online environment, with 42% of customers using chat versus email (23%) or other social media forum (16%). Source: J.D.

B2B 141

B2B Management eCommerce B2C 141

Ecommerce Platforms

JUNE 13, 2017

Along with that, each paying customer gains access to an online documentation center for you to search and find information on topics like the products catalog and extending overall functionality. They have a developer and user guide in the documentation center as well. VirtoCommerce offers consulting and training as paid services.

eCommerce Platforms 159

eCommerce Platforms eCommerce Merchant Services Multi-channel 159

Ecommerce Platforms

DECEMBER 9, 2019

Fortunately, PayPal offers a bunch of documentation and guidance on developing your checkout process and using buttons for your installment plans. Live chat : Live chat is becoming an increasingly valuable addition to the PayPal customer service experience. Stripe vs PayPal: The Verdict.

Payment Services 138

Payment Services Merchant Services Payments PayPal 138

Ecommerce Platforms

DECEMBER 10, 2020

Most notably, through email, SMS marketing, and live chat. Where Sendinblue's live chat functionality is concerned, you can connect with your website visitors in real-time, and which web page they're on. Best of all, it's easy to get up and running with Sendinblue live chat.

Live Chat 104

Live Chat Social Media Subscription Events 104

Ecommerce Platforms

SEPTEMBER 13, 2017

They also offer case studies, guides, webinars and various other documents for learning about companies that have found success with Trust Pilot. Besides the online support center, Trust Pilot has email support, live onboarding, phone support and a customer success manager for the highest paid plan.

Document 120

Document White Paper 3dcart Social Media 120

Ecommerce Platforms

JUNE 15, 2022

Just get in touch, and they'll handle as much or as little of your setup as possible and go through strategies with you in a face-to-face chat over Zoom. Beyond this, there's not much self-help documentation available online. In addition, there's neither live chat nor phone support. Go to the top.

Merchant Services 192

Merchant Services Shipping Costs Shopify Shipping 192