Olark Review:The Best Live Chat for Website Tool

Ecommerce Platforms

Live chat for website, allows you to give your customers quick answers to questions about your products or services. Olark is one of the most popular live chat apps that reduces operating costs and increases sales. Real-time Chat. Targeted chat.

Ecommerce Live Chat: Best 24/7 Managed Service

AcquireConvert

Live Chat Converts Leads Into Sales 79% of businesses say that offering live chat has had a positive effect on their sales, revenue, and customer loyalty. The post Ecommerce Live Chat: Best 24/7 Managed Service appeared first on AcquireConvert.

Why Your E-Commerce Site Needs Live Chat

UpSellIt

However, a live chat service can solve the customer service aspect, while providing a number of other benefits as well. This makes sense, since a live chat representative can address customer questions that might otherwise go unanswered.

LiveChat Review: Clean Live Chat and Lead Generation with an Excellent Price Tag

Ecommerce Platforms

Live chat boxes are so beneficial to both ecommerce companies and customers that you'd be leaving money on the table if you didn't have one. When you think about the types of features you require in a live chat solution, what are some of the items that come to mind?

4 Reasons Live Chat for eCommerce Drives Sales and Loyalty

Lemonstand

What do you think of live chat for eCommerce? Despite the mixed-feelings that people have on it, stats show that live chat for eCommerce (done right) actually results in more sales, high order values, and more loyalty from customers. eCommerce Growth

Top 5 Benefits of Live Chat for Your eCommerce Site

Payoneer

Live chat is fast becoming a preferred choice for eCommerce customer service. The following is an overview of five of the most compelling advantages of live chat for your eCommerce site. The ability to operate as efficiently as possible is a key reason that eCommerce sites can compete successfully with traditional brick-and-mortar retailers. The live chat creates a much more personal, two-way connection than a customer skimming your content alone.

Ecommerce Statistics

Ecommerce Platforms

Looking for some solid data on eCommerce, CRO, social media, and automation? Ecommerce sales account for just 8% of total retail sales in the U.S. B2B ecommerce sales are expected to outgrow B2C sales, reaching 6.7 Total average ecommerce spend per customer over the course of the year is estimated to be $1,800 in the US and 1,600 in the UK. Average ecommerce conversion rates vary from 3% to 4%. 75% of reviews on ecommerce sites give the full 5 stars.

BlueHost Ecommerce Hosting Review 2019

Ecommerce Platforms

As a small business owner who is in the process of setting up an ecommerce storefront, you may have selected a software platform that is not a hosted service but requires you to provide your own web hosting for your store (such as WooCommerce). Bluehost Review: Ecommerce-Ready Security.

Technology & Electronics Ecommerce Site Design

BigCommerce

It’s an industry that lives in the margins of both B2B and B2C. Some of the noticeable features which worked as an indirect boost up in sales are; Live Chat – It has increased customer interaction with customer service representatives which eventually reduced the number of calls.

15 Ecommerce Trust Drivers You Can Setup Right Now to Make People Buy

BigCommerce

Running an ecommerce business is just as hard as running any other business (minus the soul-killing overheads perhaps). None of the advantages of ecommerce businesses take away the stark reality that entrepreneurship is hard. Too many ecommerce stores tend to go “timid.”

EKM Review: A UK-based Ecommerce Platform With All Features Built In

Ecommerce Platforms

If you've been looking for an affordable ecommerce platform with all of the needed features packed in, EKM might just be the system you want. One of the things that EKM has going for it is the fact that the users are given tons of ecommerce features after a simple setup.

10 Ways to Boost Your Ecommerce Conversions in 2019

GetElastic

In order to increase the ecommerce conversion rate, each and every step has to be analyzed – from the initial landing page to checkout. Here’s how you can boost your ecommerce conversions: 1. Live chat support. Previously published on TA Digital.

How 2 Brands Navigate the Chaotic Chat Channels of Modern Ecommerce Customer Service

BigCommerce

Earlier this year, Michael Mandel from Progressive Policy published a piece about the growth of ecommerce sector jobs based on the latest data from the Bureau of Labor Statistics. From 2007 to 2017, the ecommerce sector has created roughly 397,000 new jobs in the United States.

The Cross Border Ecommerce Checklist

BigCommerce

Make sure that you have an ecommerce technology solution that can scale –– and isn’t cost-prohibitive. Casengo allows merchants to manage customer messages through email, live chat, WhatsApp or Messenger without losing the overview.

13 Baby & Kids Ecommerce Sites Growing Faster Than Their Customers

BigCommerce

Ecommerce sales will continue to rise as more companies improve their ecommerce offerings and parents continue to make the shift to online shopping. Best Baby & Kids Ecommerce Brands. Here are the top baby & kids ecommerce brands: SpearmintLOVE. Ecommerce Design

The Ultimate AmeriCommerce Ecommerce Review 2018

Ecommerce Platforms

What’s the best ecommerce platform for your store? With such a wide array of choices, picking the right ecommerce solution for your business is not an easy task. Merchants who’re looking to simplify their lives a tad seek AmeriCommerce for that reason. Ecommerce Reviews

Instapage Review: Killer Ecommerce Landing Pages With Tons of Features

Ecommerce Platforms

Landing pages and ecommerce go hand in hand. At some point, your ecommerce store needs advertisements to drive traffic. The collaboration tools allow for chatting and understanding what needs to be done with the design in order to be successful.

28 Ecommerce Conversion Rate Optimization Steps Guaranteed to Increase Sales

BigCommerce

This applies whether you are just starting up and running the whole show yourself, or if you are an ecommerce manager or marketing director who has signed up to hit massive goals and KPIs for the year. Do you need more ecommerce sales? What is a good ecommerce conversion rate?

The Key to Wielding Big Data in Ecommerce to Build Personalized Experiences and Improve Retention

BigCommerce

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Nonetheless, both technology and human behavior are constantly changing, and as a business owner or ecommerce manager, you have to be ready to adapt.

The Quick Guide to Ecommerce Website Design

SellBrite

If you want to create a successful ecommerce business in 2018, you have to be willing to compete with other business owners like yourself. We live in an exciting time period—it’s never been easier to create and launch an ecommerce brand than it is today.

17 B2B Ecommerce Companies Taking Advantage of a $6.7 Trillion Opportunity (+ How Your Brand Can, Too)

BigCommerce

Gorilla Group is an award-winning ecommerce service provider – including 4 Webby Awards and 2 Interactive Media Awards – and BigCommerce Elite Partner. By all the most recent reports, analysts have forecasted that global B2B ecommerce revenue will top $6.7 B2B Ecommerce Misconceptions.

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Ambassador Review: Referral Software for Rapidly Growing Ecommerce

Ecommerce Platforms

Ecommerce Integrations. Shopify , BigCommerce , Magento , WooCommerce , and all of the major ecommerce platforms can connect with Ambassador. Ecommerce integrations. It would be nice to have a live chat option, but I don't see that anywhere on the website.

Smoolis Review: An Ecommerce Platform Built Around Multilingualism

Ecommerce Platforms

But with Smoolis , the entire ecommerce store is built around the concept of ensuring that you can connect with the entire world through multiple languages and currencies. Therefore, you don't have to necessarily settle for a currency that's based on where the ecommerce platform is made.

eCommerce Conversion Funnel Basics

Groove

What is the eCommerce Conversion Funnel? The eCommerce conversion funnel guides potential customers through the buyer journey. The first stage of the eCommerce conversion funnel is to expand a brand’s reach through pull marketing strategies. Strategy eCommerce

9 eCommerce Marketing Tools You Can't Live Without

Groove

Modern eCommerce businesses need tools to help them grow. To help, we've outlined our favorite tried-and-true eCommerce marketing tools to help businesses achieve their goals. eCommerce Marketing Tools. HubSpot Service – Ticketing, Live Chat, etc.

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How a 112-year old distributor transformed their business with an ecommerce chatbot

GetElastic

This article recaps the session from Chicago and highlights how this family-owned business used an ecommerce chatbot to lower costs, increase sales and improve customer satisfaction. Hill & Markes saw this as a great opportunity to test and leverage a live chat feature online.

The Ultimate List of Ecommerce Tips

Prisync

SEO Tips for Ecommerce. Download our free Ecommerce Tips Listing that will show you exactly how to increase your sales. There are so many ecommerce platforms outside. Have a live chat for customer support, so they can easily reach you.

32 Ways Your Ecommerce Company Can Boost Engagement and Sales

Kissmetrics

The ecommerce customer is a moving target. How do you woo these “moving targets” into engaging with your ecommerce promotions, opting into your offers, and buying your products? You experiment with a variety of ecommerce promotion ideas available to you now. Offer live chat.

Ucraft Review: A Wonderful Mix of Creativity and Ecommerce

Ecommerce Platforms

Sometimes you want more than the standard eCommerce website look. Luckily, some ecommere platforms are trying to move past the standard eCommerce build and allow for you to get far more creative than what we've seen in the past. Ucraft Review: The Best Ecommerce Features.

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33 Ecommerce Strategies for Growth from 12 $1M+ Brands [18 Must Have Tools Included]

BigCommerce

I talk to 3-5 ecommerce owners or business operators each week. What’s magical in ecommerce content? Below are 33 of the ecommerce strategies –– which are really just stories –– that have inspired me, from 12 of some of my favorite brands (innovating their way to crazy success).

BigCommerce vs Shopify: The Ultimate Comparison

Ecommerce Platforms

If you're planning to launch an ecommerce store, you'll soon have to face a serious dilemma: Bigcommerce vs Shopify – which one should you choose? First off, why do we focus only on Bigcommerce vs Shopify when there are, in fact, many other quality ecommerce platforms in the market?

ShipStation Review: Is It the Best Shipping Solution for You?

Ecommerce Platforms

After all, shipping is the key element where consumer expectations and the ecommerce experience converge. ShipStation is a leading web-based shipping software that helps ecommerce stores to import and manage their orders. It also provides live chat, email and community forum support.

ReferralCandy Review: An Ecommerce Referral Program That Scales Your Growth

Ecommerce Platforms

It's a successful company with lots of customers, but it doesn't have an option to call a customer rep or even live chat on the website. The post ReferralCandy Review: An Ecommerce Referral Program That Scales Your Growth appeared first on Ecommerce Platforms.

Oct8ne Review – Everything You Need to Know

Ecommerce Platforms

I find it quite intriguing actually- not the robotic stalkers, but rather the endless possibilities that come with conversational ecommerce. Basically, the solution takes advantage of real-time co-viewing technology on live chat to power interactive customer engagement.

ReferralCandy Review: An Ecommerce Referral Program That Scales Your Growth

Ecommerce Platforms

It's a successful company with lots of customers, but it doesn't have an option to call a customer rep or even live chat on the website. The post ReferralCandy Review: An Ecommerce Referral Program That Scales Your Growth appeared first on Ecommerce Platforms.