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eCommerce Tech Stack: Choosing the Right Fit for 2024 & Beyond

May 15, 2023   •   7 Min Read

Introduction

The eCommerce tech stack is the foundation of any successful online business. Choosing the right tech stack for your eCommerce store is crucial for ensuring a seamless user experience, scalability, and integration with other essential business processes. 

This comprehensive guide will provide an in-depth analysis of the key factor that impacts eCommerce merchants, including eCommerce technology stack, and explore the challenges associated with different approaches. By the end of this article, you'll have a deeper understanding of the factors to consider when choosing the right eCommerce platform for your tech stack, and you'll be equipped with the knowledge to make an informed decision.

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Factors to Consider When Selecting an eCommerce Tech Stack

To make the best decision for your business, it is crucial to consider the following factors when selecting your eCommerce tech stack.

Customizability

Greater customizability allows you to create a unique shopping experience tailored to your target audience, which can help differentiate your brand from competitors. For example, a fashion retailer may want to create a visually engaging homepage with large images and videos showcasing their products. In contrast, a tech store may prioritize detailed product specifications and comparison tables. An eCommerce stack with higher customizability offers the flexibility to create these distinct shopping experiences.

However, increased customizability often requires more technical expertise and resources. For instance, using an open-source platform like WooCommerce or Magento requires web development skills to customize the codebase and create unique templates. In contrast, a platform like Shopify offers a more user-friendly experience, with a range of pre-built themes and a simpler interface for customization, but may not provide the same level of control.

Integration Options

The availability of plugins and integrations can significantly impact your eCommerce technology stack functionality and efficiency. For example, integrating with an email marketing platform like Klaviyo can help automate your email campaigns, while integrating with an ERP like Brightpearl can streamline your stock management processes. Ensuring that your chosen eCommerce platform supports these essential integrations is crucial for creating a seamless experience for both your customers and your internal team.

Best Tech Stack for eCommerce

When evaluating integration options, consider the following use cases:

  1. CRM integrations (e.g., Salesforce, HubSpot) for managing customer data and communication.
  2. Email marketing integrations (e.g., MailChimp, Klaviyo) for automating email campaigns and promotions.
  3. Product Inventory Management integrations (PIM) (e.g., Oracle NetSuite) for tracking stock levels and managing orders.
  4. Social media integrations (e.g., Facebook, Instagram) for promoting products and engaging with customers.
  5. Analytics integrations (e.g., Google Analytics, Hotjar) for tracking website performance and user behavior.

Scalability

Scalability is an essential factor to consider when selecting an eCommerce platform, as your business's growth can place increased demands on your website's infrastructure. For instance, an increase in website traffic may require more server resources, while a larger product catalog may necessitate more robust search and filtering options. Platforms like Shopify and BigCommerce have built-in scalability, automatically adjusting their infrastructure to handle increased demand. In contrast, open-source platforms like WooCommerce and Magento may require manual scaling, such as upgrading your hosting plan or optimizing your website's performance.

Use cases highlighting the importance of scalability include:

  1. Seasonal businesses experiencing spikes in traffic during peak periods (e.g., holiday sales).
  2. Rapidly growing businesses with expanding product catalogs and customer bases.
  3. Companies planning to expand into new markets or geographies.

Cost

The cost of setting up and maintaining an eCommerce stack can vary significantly depending on the solution you choose. Factors to consider when evaluating costs include:

  1. Platform subscription fees or one-time purchase costs.
  2. Transaction fees charged by the platform or payment gateways.
  3. Costs associated with plugins, integrations, and themes.
  4. Web development and maintenance costs, particularly for open-source platforms.

For example, Shopify charges a monthly subscription fee and transaction fees, while WooCommerce is free to use but may incur additional costs for premium plugins, themes, and hosting.

User-friendliness

User-friendliness is particularly important for smaller businesses or those with limited technical expertise, as a more accessible platform can save time and resources. For instance, Shopify and BigCommerce offer user-friendly interfaces and straightforward setup processes, making them more accessible to non-technical users. In contrast, platforms like Magento and WooCommerce may require more technical know-how to set up and maintain, potentially leading to higher development costs and longer implementation timelines.

API & Developer Resources

A robust API and developer ecosystem can help you build the best tech stack for eCommerce functionality and streamline your internal processes. By leveraging a platform's API, you can create custom integrations and apps tailored to your specific needs. Additionally, developer resources, such as documentation and community forums, can provide valuable support and guidance as you build and customize your store.

eCommerce Technology Stack API Developer Resouces Large

Examples of use cases that benefit from strong API and developer resources include:

  1. Creating custom applications or integrations to connect your eCommerce store with other internal systems, such as order management or accounting software.
  2. Developing unique features or functionalities that are not available through existing plugins or integrations.
  3. Building a mobile app for your eCommerce store to provide a seamless shopping experience for mobile users.

Content Management

An easy-to-use content management system (CMS) like HubSpot enables you to update and modify your store's content without relying on a developer, saving time and resources. A good CMS allows you to easily add, edit, and organize product descriptions, images, blog posts, and other website content. This ensures that your website remains fresh, up-to-date, and engaging for your customers.

Use cases where a strong CMS is essential include:

  1. Regularly updating product information, such as descriptions, pricing, and images, to reflect changes in your inventory or promotions.
  2. Adding new blog posts, articles, or other content to your website to keep it engaging and relevant to your customers.
  3. Organizing and categorizing your products and content for easy navigation and browsing by your customers.

By considering these factors and evaluating the use cases specific to your business, you can make a more informed decision when selecting an eCommerce platform for your tech stack. This, in turn, ensures that your eCommerce store is built on a solid foundation that supports your long-term success and growth.

eCommerce Stack Comparisons

We will now compare four popular eCommerce platforms - Shopify, WooCommerce, Magento, and BigCommerce - analyzing their key features, pros, and cons to help you make an informed decision.

eCommerce Tech Stack

Shopify

Shopify is a popular eCommerce platform known for its ease of use and customization. According to Style Factory, as of April 2023, Shopify powers over 500,000 live websites globally. Some of the platform's key features include:

  1. A vast ecosystem of plugins and integrations, with over 8,000 apps available in the Shopify App Store.
  2. Built-in SEO features, such as customizable URLs, metadata, and image optimization.
  3. A reliable infrastructure capable of handling high traffic and sales volumes.
  4. Pricing based on a monthly subscription fee plus transaction fees, with plans ranging from $39 to $399 per month.
  5. Support for multiple payment gateways and currencies, with over 100 payment providers available.
  6. A user-friendly interface, making it accessible to non-technical users.
  7. A mobile app for managing your store on-the-go.
  8. 24/7 customer support via phone, email, and live chat.
  9. A range of third-party apps available in the Shopify App Store to enhance your store's functionality.

However, Shopify also has some limitations. For example, the platform's transaction fees can become costly for businesses with high sales volumes. Additionally, while Shopify offers a good level of customization, it may not be enough for businesses with highly specific requirements.

WooCommerce

WooCommerce is an open-source eCommerce plugin for WordPress that offers flexibility and customization options. According to BuiltWith, WooCommerce powers over 4.4 million live websites globally as of September 2021 [1]. Some of the platform's key features include:

  1. A range of free and paid extensions, with over 1,000 available in the WooCommerce Extensions Store.
  2. SEO-friendly features, as it integrates seamlessly with WordPress's powerful SEO tools.
  3. Support for multiple payment gateways and currencies.
  4. Easy-to-use interface and intuitive setup process.
  5. Highly customizable, with numerous design options and plugins available.
  6. Robust documentation and support resources for developers and users.
  7. Open-source nature, allowing you to customize the code to fit your needs.
  8. A large community of developers and users for support and collaboration.

WooCommerce's main advantage is its flexibility - but this can also be its biggest drawback. As an open-source platform, WooCommerce requires more technical expertise to set up and maintain. Additionally, since it is a WordPress plugin, your site's performance is dependent on your hosting provider, which may also impact scalability.

Magento

Magento is a robust eCommerce platform that is highly customizable and scalable. According to BuiltWith, Magento powers over 190,000 live websites globally as of September 2021 [1]. Some of Magento's key features include:

  1. Advanced inventory management and order processing features.
  2. A range of SEO features to help drive traffic to your store.
  3. Support for multiple payment gateways and currencies.
  4. Highly customizable, with a range of design options and extensions available.
  5. Access to a large community of developers and users for support and collaboration.
  6. A range of pricing options, from a free Community Edition to a paid Enterprise Edition.
  7. Scalability, with the ability to handle high levels of traffic and sales.
  8. Robust documentation and support resources for developers and users.
  9. A range of integrations with third-party tools to enhance your store's functionality.

While Magento offers extensive customization options and scalability, it also requires significant technical expertise and resources to set up and maintain. The platform's complexity can be overwhelming for smaller businesses or those with limited technical knowledge.

BigCommerce

BigCommerce is a popular eCommerce platform that offers easy setup and customization. According to BuiltWith, BigCommerce powers over 47,000 live websites globally as of September 2021. Some of BigCommerce's key features include:

  1. SEO features to help drive traffic to your store.
  2. Support for multiple payment gateways and currencies.
  3. Scalability, with the ability to handle high levels of traffic and sales.
  4. A range of integrations with third-party tools to enhance your store's functionality.
  5. Pricing options from a free trial to a paid Enterprise plan, with plans ranging from $29.95 to $299.95+ per month.
  6. A variety of design options and templates to choose from.
  7. Robust documentation and support resources for developers and users.
  8. A mobile app for managing your store on-the-go.
  9. 24/7 customer support via phone, email, and live chat.
  10. A RESTful API with over 400 endpoints for developers to build custom integrations and apps.
  11. PageBuilder system, allowing non-technical users to easily update and modify their store's content and layout without the need for a developer. This drag-and-drop interface and a library of pre-built content blocks make designing and updating pages quick and simple.
  12. Fully responsive and mobile-optimized design, ensuring a seamless user experience across all devices.

BigCommerce's main advantage is its user-friendly interface and scalability. However, the platform has a request limit of 80 requests per minute, with a maximum of 1600 requests per hour, which may pose a challenge for businesses with high levels of API usage. Additionally, some users may find the platform's customization options to be limited compared to other solutions like WooCommerce and Magento.

Are You Ready to Build Your Own Commerce Stack?

When selecting an eCommerce platform for your tech stack, it is essential to consider the trade-offs involved in balancing the different factors discussed above. 

For example, a highly customizable platform like Magento may offer greater control over your store's design and functionality, but it may also require more technical expertise and resources to implement and maintain. Similarly, an easy-to-use platform like Shopify may be more accessible to non-technical users, but it may not offer the same level of customization as other platforms.

Ultimately, the right platform for your tech stack will depend on your unique business needs, goals, and resources. It's important to weigh the pros and cons of each platform and consider how they align with your specific requirements. By doing so, you can ensure that your eCommerce store is built on a solid foundation that supports your long-term success.

Conclusion

Choosing the best eCommerce tech stack is a critical decision that can significantly impact your business's success. By considering factors such as customizability, integration options, scalability, cost, user-friendliness, API and developer resources, and content management, you can make an informed decision that best aligns with your business needs.

The comparison of popular eCommerce platforms - Shopify, WooCommerce, Magento, and BigCommerce - provides a starting point for evaluating the available options. Each platform has its strengths and weaknesses, and understanding these trade-offs is essential to selecting the best solution for your tech stack.

Remember that the right eCommerce platform for your eCommerce technology stack will depend on your unique business needs, goals, and resources. By carefully considering these factors and conducting thorough research, you can ensure your eCommerce store's long-term success and growth.

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