Forrester eCommerce

FEBRUARY 12, 2024

In Start With The Right Strategy And Approach For AIOps And Observability For IT Operational Insights, you can begin exploring the best practices for AIOps and Observability and what aspects you need to consider when embarking on the delivery of these.

Operations 406

Operations Information Technology 406

Forrester eCommerce

FEBRUARY 12, 2024

AIOps and observability have become crucial for businesses seeking to optimize their IT operations. In Take Seven Steps To Implement AIOps And Observability For IT Operational Insights, you will learn how to successfully implement AIOps and observability by following a seven step approach.

Operations 392

Operations Customer Experience Technology Improvements 392

Kissmetrics

NOVEMBER 18, 2020

If you ever plan on finding investors, partners, or employees for your e-commerce startup, you’ll need to know how to create a business plan. In this guide, I’m breaking down step-by-step everything you need to know about creating a powerful e-commerce business plan. What is an E-Commerce Business Plan?

eCommerce 278

eCommerce PPC Operations SEO 278

RetailWire

MARCH 29, 2024

Kroger, the grocery chain, has announced the closure of three spoke facilities in its e-commerce operations in Texas and Florida. This decision marks a strategic shift for the company in its efforts to streamline operations and enhance efficiency.

eCommerce 105

eCommerce Operations 105

Kissmetrics

NOVEMBER 20, 2020

High-quality video content is a great way to showcase products professionally in an e-commerce store. If you’re not sure about product videos for e-commerce, or you don’t know where to invest your money, then free video editing software is a great place to start experimenting. But don’t get overwhelmed!

eCommerce 360

eCommerce Subscription Demo eCommerce Platforms 360

Forrester eCommerce

APRIL 10, 2024

This is the last of a three-part IT operational insight blog series that aligns with the complementary research reports from Forrester. Click the links for part one and part two of the free blogs for a complete perspective on operational insights delivered by AIOps and observability.

Operations 235

Operations Management Blog Information 235

Retail TouchPoints

SEPTEMBER 11, 2020

All eyes have shifted to e-Commerce as, according to a recent Forrester survey, 42% of consumers do not plan to return to stores after stay-at-home orders are lifted. [1]. E-Commerce has become and will remain the primary selling channel for most retailers. Invaluable Customer Service. The Brand Matters.

eCommerce 198

eCommerce Operations Fulfillment Customer Loyalty 198

Forrester eCommerce

SEPTEMBER 15, 2023

Revenue Operations requires new capabilities, new processes, and a change-agent mindset from leaders which can propagate myths and misconceptions.

Operations 438

Operations Customer Marketing 438

Retail TouchPoints

FEBRUARY 22, 2022

Board of Directors announced that the company’s ecommerce operations will remain integrated within the larger business, not spun off into a separate company. . Activist investor Jana Partners took a stake in Macy’s in October 2021 and pushed the company to separate its ecommerce business from its brick-and-mortar operations.

Operations 273

Operations eCommerce Omnichannel Supplies 273

Retail TouchPoints

AUGUST 31, 2020

Saadia Group won the bankruptcy auction for RTW Retailwinds ’ New York & Company and Fashion to Figure e-Commerce business and related intellectual property for a cash purchase price of $40 million plus assumption of certain liabilities, including honoring gift cards.

eCommerce 264

eCommerce Subscription Gifts Fashion 264

lateshipment

OCTOBER 30, 2023

However, e-commerce post-purchase issues are nothing out of the ordinary, especially during times like the Holiday Season. E-commerce post-purchase is a missed opportunity in the current state The ‘post-purchase customer experience (CX)’ is an integral but often overlooked function in any e-commerce business.

eCommerce 130

eCommerce Shipping Costs Shipping Customer Experience 130

365 Retail

APRIL 19, 2024

In the rapidly evolving world of global e-commerce, operational efficiency and superior customer service are paramount. As businesses strive to streamline operations and enhance customer engagement, the strategic selection of outsourcing partners becomes critical.

eCommerce 52

eCommerce Games Retail Operations 52

Fabric

OCTOBER 26, 2023

API calls are the lifeline of modern e-commerce, serving as the invisible threads that connect digital platforms and enable seamless interactions. Using API calls, there is no need to reinvent the wheel in e-commerce. API calls are made in everyday e-commerce operations at various levels: 1.

eCommerce 130

eCommerce X-cart Merchant Services Payment Services 130

Kissmetrics

APRIL 8, 2021

IaaS is one acronym you might have seen, but what does it mean, and how can it affect your e-commerce store? Along with PaaS and SaaS , these acronyms describe the different ways businesses can use cloud technology, and choosing the right one for your e-commerce store can make a big difference.

eCommerce 258

eCommerce Shopify Magento Technology 258

lateshipment

JULY 17, 2023

Shipping is one of the top expenses for e-commerce businesses. Thus, it’s important for e-commerce businesses to find ways to save on shipping costs, if they’re looking to thrive in the long run. Conclusion Shipping is an essential part of running an e-commerce business, but it doesn’t have to be expensive.

Shipping Costs 130

Shipping Costs eCommerce Shipping Management 130

Retail TouchPoints

MARCH 3, 2023

The ecommerce site closed on March 2, and the company expects to wind down its brick-and-mortar operations by late June 2023. Nordstrom’s Canadian operations employ approximately 2,500 people. “We We entered Canada in 2014 with a plan to build and sustain a long-term business there,” said Erik Nordstrom, CEO of Nordstrom Inc.

Operations 282

Operations Department Stores eCommerce Supplies 282

Retail TouchPoints

JULY 7, 2020

Retail Ecommerce Ventures LLC, which purchased the brand assets of Dressbarn from Ascena Retail Group in 2019, has offered $20 million for the intellectual property and e-Commerce business assets of Pier 1 Imports.

eCommerce 225

eCommerce Books Shipping Operations 225

Forrester eCommerce

JULY 18, 2017

An interview I did with E-commerce Brasil published online today in Portuguese. The State of Retail eCommerce in Brazil" series gave us an intereting look at eCommerce in Brazil during a difficult economic situation in the country. But eCommerce in Brazil is still growing through difficult economic times.

eCommerce 281

eCommerce Online Retail Operations Retail 281

Retail Technology Review

JUNE 22, 2021

Nutravita, a fast-growth e-commerce supplement company, has selected James and James Fulfilment to provide a fully outsourced e-commerce fulfilment service, as it diversifies and enhances its direct-to-consumer (D2C) shopping experience.

eCommerce 137

eCommerce Fulfillment Operations Consumer 137

Forrester eCommerce

SEPTEMBER 8, 2023

I often get client inquiries about latency requirements to support real-time analytics and operational workloads. At its core, real-time data refers to data made available immediately (or almost immediately) to support operational and analytical workloads. This data may […]

Operations 408

Operations Reference Technology 408

lateshipment

SEPTEMBER 8, 2022

Less than 2 months to go for the holiday season to officially kick off — which means as an e-commerce retailer, you have to make use of the little prep time left to get better equipped at handling the holiday rush. The holiday season is the best time to spread the word about your product and e-commerce business.

eCommerce 130

eCommerce Shipping Live Chat Events 130

Retail TouchPoints

AUGUST 18, 2020

After emerging in January from its second stint in bankruptcy since 2017, Payless “is back,” the retailer trumpets on its newly launched e-Commerce site. The 790 owned and franchised Payless locations outside North America continued to operate as separate legal entities; their number has fallen slightly over the past 18 months, to 710.

eCommerce 199

eCommerce Payment Services Payments Omnichannel 199

365 Retail

MARCH 27, 2024

Sustainable storagxe options for e-commerce are not just about reducing waste; they’re about optimising resources and enhancing operational efficiency. Are you ready to transform your e-commerce business into a beacon of sustainability?

eCommerce 52

eCommerce eCommerce Platforms Retail Order Fulfillment 52

Retail TouchPoints

AUGUST 11, 2020

There are many recent examples of companies in the e-Commerce world adapting their CX in innovative ways. This article highlights a few of my favorite moments in online shopping as a source of inspiration, and a challenge for all of us in the e-Commerce space to keep pushing the envelope on how we engage customers.

eCommerce 277

eCommerce Shipping Costs eCommerce Technology Customer Experience 277

lateshipment

DECEMBER 2, 2022

Your fellow e-commerce businesses, shipping carriers, third-party logistic partners, etc have all geared up to handle the peak season’s shipping volume without succumbing to delivery issues and negative customer experiences. new challenges for e-commerce shippers in the form of the supply chain, inventory, and fulfillment issues.

eCommerce 130

eCommerce Shipping Costs Shipping eCommerce Platforms 130

lateshipment

APRIL 28, 2022

Working at an e-commerce store comes a close second. While looking for e-commerce retail memes to share with you for laughs (help you relax), I found that a lot of them were only based on marketing, website optimization, sales, etc. Hope you had fun with these e-commerce retail memes (I know I did!).

eCommerce 130

eCommerce Retail Shipping Social Media 130

Retail TouchPoints

AUGUST 19, 2020

But in reality, in the wake of COVID and the resulting shift to e-Commerce as the order of the day, retailers and brands outside of the Big Box set are scoring big wins with customers, and proving without a shadow of a doubt that they can thrive while remaining independent of giant e-Commerce marketplaces. . e-Commerce.

eCommerce 237

eCommerce Merchant Services Games Payment Services 237

lateshipment

MARCH 18, 2022

How the Russia-Ukraine War Has Impacted E-commerce and the Global Supply Chain. Issues That E-commerce Businesses Are Prone to Face as a Result of the Russia-Ukraine War. The e-commerce impact of the conflict between Russia and Ukraine may not be limited to that region. Here’s how. Here are some of them. .

eCommerce 182

eCommerce Shipping Costs Shipping Supplies 182

Forrester eCommerce

JUNE 4, 2023

Forrester Decisions for Revenue Operations is designed to help organizations strengthen alignment across the revenue ecosystem to maximize customer value and company performance. In constantly changing and highly complex B2B markets, organizational growth hinges on the ability to uncover value for customers.

Operations 369

Operations Customer Experience Customer B2B 369

lateshipment

NOVEMBER 18, 2022

It’s time to include quality video content in your e-commerce website and marketing process. We have curated a list of points to make our case for why video marketing is no longer an option but rather, a necessity for brands in today’s e-commerce space. Not getting enough conversions despite getting more visitors?

eCommerce 130

eCommerce Marketing Information Small Business Retail 130

Retail TouchPoints

JUNE 2, 2023

Inkga Group, owner and operator of 482 Ikea stores and ecommerce in 31 countries, will adopt a solution from Made4net to power fulfillment centers and store operations worldwide. The deployment follows the purchase of Made4net by Ingka Investments , the group’s investment arm.

Fulfillment 286

Fulfillment Operations Order Fulfillment Omnichannel 286

Retail TouchPoints

JULY 11, 2022

The bar is high in the land of ecommerce, with more consumers turning to online channels than ever before and bringing with them expectations set by their experiences with tech giants like Amazon and Apple. Here are three that are becoming must-haves for all ecommerce sites: 1. Headless Commerce. 3D Brand Imagery.

eCommerce 264

eCommerce Operations Merchant Services eCommerce Platforms 264

Forrester eCommerce

DECEMBER 20, 2023

A recent trip to see Charles Dickens' A Christmas Carol leads to considering the past, present, and future of revenue operations…

Presentation 251

Presentation Operations B2B Marketing 251

Forrester eCommerce

NOVEMBER 29, 2023

Revenue operations (RevOps) implementation discussions are filled with questions of centralization, decentralization, or centers of excellence. Across B2B, organizations are often overreliant on org design to drive change. But structures are just one lever of change.

Operations 235

Operations B2B Customer 235