Wed.Sep 22, 2021

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Promoting Responsibility, Compliance, And Good Judgment Without Fear, Shame, Or Acrimony

Forrester eCommerce

I’m very excited to announce my latest research, “Successfully Influencing Employee Cybersecurity Behavior” – Forrester clients can access here. Excited may not be the right word exactly, as this report was born out of disappointment I started feeling when hearing of security leaders and teams implementing disciplinary sanctions for employees who fail phishing simulations, those […].

Customer 360
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373: Dr. Robert Cialdini On Using Influence And Persuasion To Grow An Ecommerce Brand

My Wife Quit Her Job

Today I have an extra special guest on the show, Dr. Robert Cialdini. Dr. Cialdini’s book “Influence: The Psychology of Persuasion” literally changed my life and is responsible for teaching me how to sell online, how to influence people and how to run a successful online business. In this episode, we discuss how to use influence and persuasion to create a powerful ecommerce brand.

eCommerce 274
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Albertsons Cos. Aims to ‘Make Online Experiences Fun’ with Shoppable Content

Retail TouchPoints

Albertsons Companies has teamed up with short-form video platform Firework to bring a shoppable livestream video experience to the websites of several of its banner grocery brands, which include Albertsons , Acme , Kings and Safeway. “This partnership is an important step in Albertsons Companies digital transformation journey to redefine customer engagement in the grocery retail space,” said Chris Rupp, Chief Customer and Digital Officer at Albertsons Companies in a statement.

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Make it Big Podcast: 2021 Marketing Trends to Watch with Richard Lindner (DigitalMarketer)

BigCommerce

Welcome to The Make it Big Podcast, a bi-weekly audio series about all things ecommerce by BigCommerce.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Forrester renforce ses équipes en France

Forrester eCommerce

Forrester est l’un des cabinets d’études et de conseil les plus influents au monde. Nous vous accompagnons et aidons à mettre le client au cœur de votre leadership, de votre stratégie et de vos opérations. Créé il y a plus de 35 ans aux Etats-Unis à Boston, Forrester est présent dans de nombreux pays en […].

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Preparing for the Vaccine Mandate: Why Transparency and Flexibility Will be Vital Tools

Retail TouchPoints

The recently announced vaccine mandate , which will require all employers with 100 or more employees to make sure their workers receive the vaccine or take a COVID-19 test weekly, is positioned to have a major impact on retail operations. The industry already is facing a labor shortage approaching the holiday season, and the added pressure could further impact the available supply of store associates and other workers.

More Trending

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Walmart Tags Products that are ‘Better’ for Customers’ Health and the Planet’s

Retail TouchPoints

Walmart has launched “Built for Better,” an online platform that uses icons to help customers identify and shop for products that are healthier for people and better for the environment. “We’re taking the guesswork out for our customers,” said Jane Ewing, SVP Sustainability for Walmart in a statement. “All they have to do is look on Walmart.com for products deemed ‘Built for Better’ to discover items that meet independent and authoritative standards for promoting personal well-being and reducing

Customer 289
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GRC Platforms Morph From Maslow’s Hammer To The Swiss Army Knife

Forrester eCommerce

Winston Churchill said it best, “never let a good crisis go to waste,” and GRC vendors have heeded the advice not once, but twice. In 2002, after the Sarbanes-Oxley Act intended to protect investors from fraudulent accounting activities by corporations, vendors turned GRC technologies into a Maslow’s hammer of checkboxes, where every nail of risk […].

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Claire’s Debuts Subscription Service as it Seeks New Ways to Connect with Gen Z

Retail TouchPoints

Jewelry and accessories retailer Claire’s is tapping into “drop” culture with its newest offering, a subscription box service called cDrop. Aimed at “fostering self-expression” among its core Gen Z demographic, each box retails for $30 and is shipped quarterly, with no ongoing commitment for customers. Customers also can choose a one-time drop for $32 per box.

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How To Connect EngageBay And WooCommerce?

MakeWebBetter

eCommerce store owners ordinarily face complications in managing their store when their business starts growing up. As the number of customers and orders increases, the huge database results in trouble. It is extremely easy to set up an online store, but running is not the cup of everyone’s tea. In order to make your store […]. The post How To Connect EngageBay And WooCommerce?

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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thredUP Gears up for Resale Boom with New Texas-Sized Distribution Center

Retail TouchPoints

Online consignment retailer thredUP plans to open a new 600,000-square-foot , 10-million-item flagship distribution center in Lancaster, Texas in 2022 that’s designed to expand the company’s item capacity by 150%. The announcement comes following reports of an exploding secondhand market. Estimated at $7 billion in 2019, according to Statista , the market is expected to grow to $36 billion by 2024.

Arts 259
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Pre-Holiday Code Freeze Best Practices for eCommerce Site Optimization in 2021

Inflow Insights

Editor’s note: This blog was originally published in 2016 and was updated in Sept. 2021. If you’re anything like me, you can’t stand hearing Christmas music as you shop for your Halloween costume. Don’t get me wrong, I love the holidays — seeing family, giving gifts to loved ones. I just love it for about a week, not an entire quarter. As much as I would love to just ignore the holidays until they’re upon us, retailers can’t afford to be so shortsighted. .

eCommerce 109
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IPO Fever: Mattress Firm, Guitar Center Become Latest Retailers to Explore This Option

Retail TouchPoints

Retailers have been applying for IPOs at a steady rate in 2021 despite some uncertainty in the wider economy. The most recent company to explore the possibility is Mattress Firm , while Guitar Center reportedly filed for a confidential IPO, according to anonymous sources cited by Debtwire. Guitar Center briefly entered Chapter 11 bankruptcy proceedings at the end of 2020 to help reduce its debt load and return to its positive pre-COVID growth trajectory.

Retail 208
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How high is the ceiling for personalized beauty brands?

RetailDive

Function of Beauty, Proven and more have pinned their business models to customizing products. But can you scale a business that's unique to each customer?

Customer 121
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Climate change has American farmers looking to grow coffee

RetailWire

Rising temperatures and other effects from climate change has made it more difficult for farmers to raise certain long-planted crops in the U.S. That has led some, including farmers in California and Florida, to turn to non-traditional crops such as coffee, which is typically grown in countries such as Brazil, Colombia, Ethiopia and Vietnam.

Other 93
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ThirdLove launches into activewear

RetailDive

The company faces category competition from traditional retailers like J.C. Penney and Target, as well as fellow DTCs like Thinx and Allbirds.

Retail 121
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7 CRO Tests That Every Ecommerce Company Should Follow

ecomdash

Conversion rate optimization is essential to the success of an ecommerce business. Here are seven CRO tips you can follow to increase sales. The post 7 CRO Tests That Every Ecommerce Company Should Follow appeared first on Ecomdash.

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Differentiate Your Brand: Why You Need to Stand Out to Succeed

Omnisend

Reading Time: 5 minutes. In every market, there will be gaps for those who see them. This is true of any industry, as entrepreneurial minds will often find opportunities for new business ventures where there’s budding demand and little to no supply. Those on the frontlines of their industries often see these gaps first. Ecommerce merchants like Chad Rubin will encounter issues and irritations that demand a new approach—often taking it upon themselves to create alternatives.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Mirror CEO steps down after last year's acquisition by Lululemon

RetailDive

The $500 million acquisition has raised questions from analysts about its path to profitability, and customer acquisition costs are also rising.

Customer 121
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Gaining Capital: Introducing a New Program for Small & Medium Sized Businesses to Access Funds

RetailMinded

Did you know that there are about 30.2 million small businesses in the United States? . The amount of capital a small business needs will depend on their operational overhead, future goals, the type of business it is and much more. Yet despite these variations, all small businesses due in fact need capital. Keeping this in in mind, it’s important to consider a variety of ways in which to gain capital for small businesses.

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Stitch Fix mutes expectations as it dives into traditional e-commerce

RetailDive

The apparel retailer has added old-fashioned online sales to its subscription-box offer, but faces disruption by an even older retail concept — stores.

eCommerce 114
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Card payments accounted for more than £4 in every £5 spent in 2020, says BRC

365 Retail

Card payments accounted for more than £4 in every £5 spent in 2020, British Retail Consortium (BRC) figures show. Debit and credit card transactions accounted for 81% of the value of spending last year, up from 78% in 2019. Card payments accounted for more than £4 in every £5 spent in 2020, British Retail Consortium figures show (Andrew Matthews/PA).

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Macy's, Neighborhood Goods to participate in Coresight's 10.10 Shopping Festival

RetailDive

Citing the industry's growth in China, the firm's focus for this year's event is to speed up the adoption of live video shopping in the U.S.

Events 113
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What is Search Engine Optimization (SEO), and Why is it Important for Your Ecommerce Store?

Smile.io

Whether you are new to entrepreneurship completely or have had to pivot your business to the ecommerce world, it can feel overwhelming at first. One of the most important things to consider when starting an ecommerce business is how your customers will actually find you. You can design the best website in the world and offer the most unique products, but if nobody can find you then it’s a lost cause.

SEO 73
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Warby Parker provides guidance ahead of public debut

RetailDive

The DTC eyewear brand, which is expected to begin trading on the New York Stock Exchange next week, projects revenue to grow up to 36% in 2021.

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Trends Reshaping Ecommerce Personalization in 2021

Kibo

By all accounts, the adoption of ecommerce is accelerating—a result of COVID lockdowns, closings, and a very real fear of exposure to the virus. To combat supply chain disruptions and other uncertainty, consumers of all ages turned to digital channels to purchase goods across every retail category. In 2020, online spending represented over 21% of total retail sales —that’s more than $861 billion dollars spent online, up 44% compared with 2019—an astonishing shift.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Robomart launches store-hailing platform for retailers

RetailDive

The startup, which lets shoppers summon a mobile grocery or convenience store, is betting on more companies joining the instant-delivery trend.

Mobile 117
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JD Sports gears up to open new store in Cheltenham

365 Retail

Canada Life Asset Management, jointly represented by ARC Retail and Colliers International, has signed JD Sports Fashion plc to prominent premises in Cheltenham’s Regent Arcade, as the latest bolstering of the town’s retail and leisure offering. A new lease has been agreed with the British sports-fashion retailer on a 11,000 sq ft store, with plans to open before Christmas in premises formerly occupied by Top Shop following its closure earlier this year.

Leisure 65
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Fall Themed Resident Events

PERQ

After a long, hot summer, that chilly fall breeze feels amazing. Fall is a great time of year for many reasons — nice weather, warmer drinks, and more time spent being cozy inside. This is the perfect season to bring back resident events. During a busy leasing season, resident events tend to take the back burner especially when you have a lot of turnover happening in units.

Events 67
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Pret a Manger to open 200 more UK shops

365 Retail

Pret a Manger has said it will open more than 200 UK shops over the next two years, after securing a further £100 million cash injection. The sandwich and coffee chain was battered by the pandemic but said it has seen its city centre sites recover further in recent weeks as more workers have returned to the office. The company revealed that it plunged to pre-tax operating loss of £256.5 million for 2020, in new filings on Companies House.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio