Forrester eCommerce
JUNE 21, 2022
Mobile banking apps are a crucial component of the overall banking experience. To identify mobile banking best practices, we reviewed the mobile apps of 13 EMEA banking brands in March and April of 2022 for both functionality and user experience.
Retail TouchPoints
JUNE 21, 2022
The Kroger Co. has installed more than 350 electric vehicle (EV) chargers at locations across the country, with plans to add more by the end of this year. Charger installations have already been rolled out in collaboration with Blink , Electrify America , EVgo , Tesla and Volta at Kroger locations in Arizona, California, Colorado, Georgia, Indiana, Nevada, Oregon, Texas, Utah and Wyoming.
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Wiser
JUNE 21, 2022
If your business is looking to optimize its online storefront, then it’s likely your team already has a lot of great products. Now, it’s all about figuring out how to get people to find and hopefully purchase those products. Maybe you’ve got some clicks coming in here and there, but they’re leaving too quickly to make an impact.
Retail TouchPoints
JUNE 21, 2022
If you’re feeling the pain of summer staffing woes, you’re not alone. The pandemic and ensuing “great reshuffle” has left untold franchises across the U.S. searching for new ways to tackle their seasonal staffing shortfalls. Right now there are more than 11.5 million open jobs, with just 6 million available workers ready to fill them. That’s 1.9 jobs for every available worker.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Salsify
JUNE 21, 2022
The COVID-19 pandemic fundamentally changed the way consumers purchase and receive products, as well as how they return purchases.
Retail TouchPoints
JUNE 21, 2022
Tiffany & Co. has launched “Vision & Virtuosity,” an exhibition featuring 400 objects from its archives at the Saatchi Gallery in London through Aug. 19. An AR experience will allow exhibition guests to try on certain pieces, including the coveted 128.54-carat Tiffany Diamond that has only been worn by a few people, including Audrey Hepburn, Lady Gaga and Beyoncé.
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Retail TouchPoints
JUNE 21, 2022
It’s a good news-bad news situation for retail unionization efforts. Apple reportedly experienced its first successful union vote, at a store in Towson, Md., according to The Washington Post. However, Starbucks reportedly closed an Ithaca, N.Y. store in retaliation for its voting to unionize, according to NPR. Associates at the Towson store voted 65 to 33 to join the International Association of Machinists and Aerospace Workers (IAM) once their contract is ratified.
RetailDive
JUNE 21, 2022
A new study by the social commerce platform shows that 66% of shoppers who use augmented reality tech are less likely to return items.
Retail TouchPoints
JUNE 21, 2022
Photo courtesy of Amazon. Photo courtesy of Amazon. Photo courtesy of Amazon. Before the May 25, 2022 grand opening of Amazon Style — the retailer’s initial venture into fashion brick-and-mortar retail — some thought the Los Angeles space at the Americana at Brand would be dominated by technology and devoid of human interaction. But on the contrary, while there are plenty of digital tools based on AI-powered algorithms that help customers shop the store, these features support hundreds of associ
RetailDive
JUNE 21, 2022
The COS smart store in California is leveraging the gStore digital retail app to combine the ideal aspects of e-commerce and in-store shopping to provide unique and personalized experiences customers want but can only get in person.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Digital Doughnut
JUNE 21, 2022
Digital marketing has completely changed the landscape of product and service promotions. What once was a time of billboards, bulletins, and newspaper ads is now replaced by online ads, banner ads, social media campaigns, and SEO optimization.
RetailDive
JUNE 21, 2022
Retailers need to develop a holistic sustainability strategy and action plan to engage and attract customers while improving financial performance.
Digital Doughnut
JUNE 21, 2022
With every day that goes by, outdated and unwieldy communication management processes are costing businesses money. We asked senior business decision makers to identify what they see as the biggest customer communication management related cost-drains. The first step to plugging the drain is in identifying where communication processes are falling down.
RetailDive
JUNE 21, 2022
Visitors can locate in-stock items on site at participating stores using the property’s interactive directory, or online before they head out.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Algopix
JUNE 21, 2022
As the largest online retailer in the world, Amazon sells millions of products to customers all over the globe. It has over 300 million active customer accounts and over 1.9 million selling partners worldwide. Between 2019 and 2020 alone, third-party sellers witnessed a 45% increase in their sales on Amazon. It’s safe to say that if you’re looking to sell online, Amazon is a great place to begin.
ChannelAdvisor
JUNE 21, 2022
In the past two years, the number of digital buyers has grown dramatically due to the boom of e-commerce during the pandemic. Consumers had to adapt quickly and create new purchasing habits around the online world. . But now that brick and mortars have opened again and life is going back to “normal,” what is happening to e-commerce? Let’s take a look at a few stats.
RetailDive
JUNE 21, 2022
The brand operator has been seeking capital as it faces losses and vendor lawsuits, at the same time as it seeks scale for its business model.
Smile.io
JUNE 21, 2022
Once you have implemented your loyalty program, the real work begins. Introducing your loyalty program to customers is a great way to increase engagement and growth. Explaining how customers can earn and redeem rewards is important to the success of your loyalty program. Loyalty programs are successful in getting users to shop and interact with merchants.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
JUNE 21, 2022
The DTC jewelry brand went public in 2004 before being acquired by Bain Capital Private Equity and Bow Street just over a decade later.
PERQ
JUNE 21, 2022
Those prospective renters you’re trying to reach? They’re making decisions differently these days. As the multifamily landscape shifts, The Multifamily Quarterly (MQ) report was created as a “wilderness guide” of sorts, giving multifamily pros a place to turn for metrics and insights on emerging trends, so you’re better equipped to deliver a compelling journey for renters.
ChannelAdvisor
JUNE 21, 2022
In the past two years, the number of digital buyers has grown dramatically due to the boom of e-commerce during the pandemic. Consumers had to adapt quickly and create new purchasing habits around the online world. . But now that brick and mortars have opened again and life is going back to “normal,” what is happening to e-commerce? Let’s take a look at a few stats.
RetailWire
JUNE 21, 2022
President Joe Biden said yesterday that he is considering seeking a gas tax holiday to temporarily cut the cost of fuel for Americans dealing with record-high prices brought about by Russia’s unprovoked war on Ukraine. The federal gas tax is 18.4 cents per gallon and would require Congressional action to take place.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
Ecommerce Platforms
JUNE 21, 2022
It's no exaggeration to say that SaaS or ‘software as a service', has become an everyday essential for doing business. From sales and marketing to accounting and finance, it’s hard not to join the SaaS bandwagon. With the incredible growth of these platforms, there's an increasing need for businesses to adopt these technologies. Yet little is mentioned about how teams can learn and implement this software to work best for their business. .
RetailWire
JUNE 21, 2022
Kellogg plans to split its business into three independent public companies — cereal, snacking and plant-based products. “These businesses all have significant standalone potential, and an enhanced focus will enable them to better direct their resources toward their distinct strategic priorities,” CEO Steve Cahillane said in a statement.
lateshipment
JUNE 21, 2022
Just a couple of decades ago, the concept of having your own E-commerce store was considered fanciful, even a dream. How would it work? What would such a store provide? How will the store handle all of the sales, the purchases, and even the logistics of the goods? It was a pipe dream for some, and many at the time believed it to be just impossible. However, with the progression in technology and innovation, this has no longer been the case.
RetailWire
JUNE 21, 2022
Elon Musk’s bid to acquire Twitter is stalled as he insists that the social media service needs to provide an accurate assessment of bot, fake and spam accounts. Mr. Musk reached a deal to acquire Twitter for $54.20 per share in April but the closing is being held up as he seeks clarity on issues of concern.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Ecommerce Guru
JUNE 21, 2022
Selling on Amazon might be a good decision, but it’s not always easy. If a seller doesn’t know what they are doing, then their business will drastically fail to thrive in the future. According to a study, only 48 percent of products launched with Amazon PPC consulting succeed. It’s a high number, but it’s not as high as it should be. Amazon is the single largest marketplace in the world, and millions of products are […].
RetailWire
JUNE 21, 2022
Mondelez International said it will acquire the energy and protein bar company Clif Bar for $2.9 billion. The deal will add the Clif, Luna and Clif Kid brands to Mondelez’s portfolio.
RetailDive
JUNE 21, 2022
The Ocean Shipping Reform Act allows for more enforcement of rising fees. But shippers say the law isn’t a “silver bullet.
RetailWire
JUNE 21, 2022
Primark plans to test a buy online, pickup in-store test at 25 locations in the UK. “We have chosen a much-expanded range of children’s products for this trial, which we believe has the potential to satisfy unfulfilled demand, driving footfall from both existing and new customers to deliver incremental sales in store,” Associated British Foods, Primark’s parent company, wrote in a statement.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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