Retail TouchPoints

SEPTEMBER 9, 2022

The apparel industry’s enormous global environmental impact has made it a primary focus of sustainability efforts, and consumers — or at least a significant portion of them — want to do their part. However, the industry needs to make relevant information (such as how to recycle a garment at the end of its lifecycle) easy for shoppers to access as they’re making their purchase decisions, whether they’re in-store or online.

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Apparel Consumer Fashion Information 330

BigCommerce

SEPTEMBER 9, 2022

For many small businesses, selling a product isn’t simply about making a profit, but rather fulfilling a greater mission.

Fulfillment 312

Fulfillment eCommerce Customer 312

Retail TouchPoints

SEPTEMBER 9, 2022

Corporate executives are prioritizing digital transformation — even ahead of tackling market and economic instability and accelerating growth for their businesses, according to a new survey conducted by Decentralization Deciphered (D2), a subsidiary of Emerald Holding, Inc. The rapid emergence and dominance of Web 3.0 in tech and industry conversations undoubtedly is impacting digital transformation plans, as brands and retailers strive to adapt to new customer behaviors and expectations.

Customer Loyalty 282

Customer Loyalty Consumer Goods Customer Experience Technology 282

Forrester eCommerce

SEPTEMBER 9, 2022

French retailer Sephora became the first company to be penalized under the California Consumer Privacy Act (CCPA) for not disclosing to consumers that it sells their personal information, failing to respect users’ Global Privacy Control as an opt-out, and neglecting to correct these infractions by the deadline. The $1.2 million penalty is part of a […].

Information 195

Information Consumer Retail B2C 195

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

SEPTEMBER 9, 2022

The Teamsters Union has formally launched its Amazon Division, a new arm of the organization dedicated to unionizing Amazon employees. The Amazon Division, which will be led by Secretary-Treasurer and Principal Officer of Teamsters Local 1932 Randy Korgan, seeks to secure more workplace protections in the warehouse and logistics industry. Korgan has three decades of industry expertise and organizing leadership and will help quickly establish a Teamster infrastructure of union officers, seasoned

Mobile 277

Mobile 277

Forrester eCommerce

SEPTEMBER 9, 2022

To deliver excellent digital experiences and products, you need a superior digital talent strategy. Discover common pitfalls and learn from Amazon’s approach.

Customer 195

Customer 195

Forrester eCommerce

SEPTEMBER 9, 2022

Learn where to expand investment, where to hold back, and where to get creative with your product management strategy in 2023.

Recommendation 195

Recommendation Management Customer 195

Retail TouchPoints

SEPTEMBER 9, 2022

Instacart has acquired Rosie , an ecommerce platform serving local and independent grocers, wholesalers and retailers, as Instacart seeks to build on its commitment to smaller businesses in addition to expanding its digital offerings. . The Rosie platform supports local and independent grocers across more than 40 states by facilitating the use of branded ecommerce websites and mobile apps.

eCommerce Platforms 270

eCommerce Platforms Payment Services eCommerce Fulfillment 270

Ecommerce Platforms

SEPTEMBER 9, 2022

If you’re looking for free and cheap subscription billing software, you’re in the right place. While there are countless tools today’s business leaders need to run their companies successfully, few are more important than the right billing software. Subscription billing software supports companies in automatically collecting payments from customers, often based on a monthly subscription or package.

Subscription 197

Subscription Payment Services Payments PayPal 197

Retail TouchPoints

SEPTEMBER 9, 2022

Amazon has launched Small Business Month (SBM) featuring a series of events, activities and promotions to help solopreneurs and small business owners enhance their buying capabilities and scale their businesses. Amazon’s SBM kicked off with a Small Business Summit on Sept. 8. The free virtual summit featured actionable insights from fellow entrepreneurs, industry experts and Amazon Business executives.

Events 264

Events Customer Experience Customer Consumer 264

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Forrester eCommerce

SEPTEMBER 9, 2022

Amazon's planned acquisition of One Medical presents a serious question surrounding patient data privacy.

Presentation 195

Presentation Customer Experience Customer Marketing 195

Retail TouchPoints

SEPTEMBER 9, 2022

Performance sportswear brand O n and baggage brand Vera Bradley have both debuted new resale programs — powered by Trove and ThredUP , respectively — to further their ongoing sustainability efforts. Vera Bradley has expanded its existing partnership with ThredUP to include a Resale Shop powered by ThredUP’s resale-as-as-service platform. Customers can now shop an assortment of vintage and pre-loved Vera Bradley products directly on the brand’s website.

Apparel 252

Apparel Operations Customer eCommerce 252

RetailDive

SEPTEMBER 9, 2022

The new features are part of a broader revamp of the department store’s beauty experience as it forges a new path in the category.

Department Stores 128

Department Stores 128

Retail TouchPoints

SEPTEMBER 9, 2022

Lowe’s EVP and Chief Brand and Marketing Officer Marisa Thalberg has left the company after working with the home improvement retailer since February 2020. The executive’s departure is part of a “broader realignment,” according to a Lowe’s spokesperson, and Thalberg’s position will not be filled; instead, the company will integrate its merchandising and marketing functions.

Marketing 241

Marketing Improvements Operations Technology 241

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

Store Growers

SEPTEMBER 9, 2022

Last Updated on September 9, 2022. When using remarketing lists to target customers, you should always be looking for that one thing that’ll give you a competitive edge. Sometimes the focus of the remarketing debate is the platform, like Google vs Facebook. Other times it’s the method, like static vs dynamic remarketing. In this article, we will see how Google Ads remarketing stacks up against using remarketing audiences from Google Analytics.

Shopping Carts 91

Shopping Carts Article Recommendation Customer 91

Digital Doughnut

SEPTEMBER 9, 2022

Part of our special series of episodes of the csuite podcast that we’re recording in partnership with the European PR Agency Tyto and their own Without Borders podcast, this interview is with Krish Subramaniam, CEO and Co-Founder of Chargebee.

B2B 98

B2B Technology 98

RetailWire

SEPTEMBER 9, 2022

Fifty-nine percent of Americans are feeling anxious about buying Christmas gifts as a result of inflation, according to a new Bankrate report. More than 10 percent began their holiday shopping in September and half plan to get started before Halloween. “Holiday shopping will look different this year with inflation around 40-year highs,” said Ted Rossman, Bankrate’s senior industry analyst.

Gifts 98

Gifts Article 98

RetailDive

SEPTEMBER 9, 2022

The department store has a slew of celebrations lined up and the sitcom star is just the latest in a history of unexpected models for the streetwear brand.

Department Stores 103

Department Stores 103

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

Ecommerce Guru

SEPTEMBER 9, 2022

Is your ecommerce business model ready to witness the most awaited business sales this year! The festive mood makes people think and feel fresh to enjoy the vibrant surrounding environment! Right? After all, there are ample reasons to get involved in the delicacies and shopping sprees. So, suppose you own an ecommerce business in India. In that case, you can expect a significant increase in your revenue by making the right decisions.

eCommerce 96

eCommerce 96

RetailDive

SEPTEMBER 9, 2022

Vijay Talwar left the company and its board of directors effective immediately, while GGV Capital’s Joe Yan was appointed interim CEO.

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GetElastic

SEPTEMBER 9, 2022

Supply Chain Crisis & Product Catalog Management. With an international supply chain crisis fueled by a global pandemic, the public is left with empty shelves and shortages, plus skyrocketing prices when they do find comparable products. Suppliers face delivery delays, frustrated customers, and the constant pressure of finding everyday solutions to salvage reputation and lost revenue.

Supplies 78

Supplies Management Shipping Costs Payment Services 78

Omniconvert

SEPTEMBER 9, 2022

Discover top eCommerce metrics and KPIs that reveal the health of your business, help you predict your growth, and serve as a mirror for your management style. The post Important eCommerce metrics to check in 2022 and beyond appeared first on Omniconvert Ecommerce Growth Blog.

eCommerce 78

eCommerce Blog Management Customer 78

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

ROI Revolution

SEPTEMBER 9, 2022

Have you ever wondered how you can take your brand’s SEO to the next level? If you have an in-house SEO or marketing team that handles your on-site optimization, or even if you do it yourself, you’re likely already familiar with Google Analytics. But are you also actively using Google Search Console (formerly, Google Webmaster Tools)? If not, you’re missing out!

SEO 78

SEO Information Improvements Blog 78

RetailDive

SEPTEMBER 9, 2022

The iconic retailer’s digital space celebrates its 150th anniversary and provides access to exclusive collections from luxury brands.

Fashion 102

Fashion Retail 102

Email Audience

SEPTEMBER 9, 2022

Thinking of investing in a chatbot? Ecommerce companies worldwide are beginning to recognize the value of chatbots for customer service. Chatbots are flexible and easy to use and offer convenient support to the shopping experience. In a digital age, a chatbot in your ecommerce store can act as a sales representative. This rep can answer questions and suggest products to customers like in a traditional store.

eCommerce 59

eCommerce Merchant Services Live Chat Channel 59

RetailDive

SEPTEMBER 9, 2022

The QVC owner is facing demand declines while prepping for a post-television era.

Supplies 128

Supplies 128

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

RetailWire

SEPTEMBER 9, 2022

Kroger’s same-store sales excluding fuel grew 5.8 percent year-over-year in the second quarter and the grocery chain operator’s owned brands were up 10.2 percent during the period. “Our second quarter results provide another proof point that Kroger has the right go-to-market strategy,” said CFO Gary Millerchip. “Our consistent execution of this strategy is building momentum in our business which, combined with sustained food-at-home trends, gives us the confidence to raise our full-y

Operations 59

Operations Marketing Article 59

RetailDive

SEPTEMBER 9, 2022

Hsiao Wang, executive vice president and CIO at the craft retailer, brings deep retail experience to the company amid ongoing transformation.

Retail 97

Retail 97

RetailWire

SEPTEMBER 9, 2022

Grocery stores and other retailers are adding more security staff, some with firearms, in an effort to reduce theft and violence against associates and customers. “It has become open season on stores,” said John Catsimatidis, owner of 30 Gristedes and D’Agostino’s stores. “We want to have the reputation that if you steal from us or harm our employees, there will be hell to pay.

Retail 52

Retail Other Customer Article 52

Digital Doughnut

SEPTEMBER 9, 2022

Using cookies, businesses have been able to monitor customer activity and tailor their advertising campaigns appropriately. This article raises the question of how search engine optimization will change in a future internet world without cookies.

SEO 52

SEO Article Customer Social Media 52

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail