Mon.Dec 12, 2022

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DevOps Theme Team: 2022 In Review And Looking Ahead To 2023

Forrester eCommerce

Happy holidays from the DevOps Theme Team! Our merry band of Forrester analysts covering enterprise architecture, infrastructure, application development, application security, and technology strategy meets periodically to share research, debate trends, and dive into breaking news. What are a few of the trends and themes that have caught our attention this year?

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CNBC: Walmart-Backed Startup Planning to Launch BNPL Service

Retail TouchPoints

Walmart -backed startup One is reportedly preparing to launch a buy now, pay later (BNPL) payment service as soon as next year, people familiar with the matter told CNBC. The company was motivated by the pressure of inflation and its impact on shoppers’ needs. Walmart has been a beneficiary of shoppers trading down to save on staples — approximately 75% of its market share gains in grocery over the past two quarters have come from households that make more than $100,000.

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What I Learned About Sales Technology In 2022

Forrester eCommerce

In 2022, everything was the same but completely different. The roller coaster ride from 2021 continued into 2022, with new and unexpected twists and turns. Inflation cut off the flow of cash into sales technology companies, driving focus back to the fundamentals that established businesses rely on. After working with these companies for the last […].

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Columbia Care to Pilot New In-Store Retail Media Offering Designed for Cannabis Dispensaries

Retail TouchPoints

Marketing and regulatory consultancy Fyllo has launched a new retail media network (RMN) created specifically for the cannabis sector. The Fyllo Connect RMN platform will allow brands to reach and engage cannabis consumers at the point of purchase to grow awareness, offer deals and drive purchases through the company’s interactive, inventory-aware digital screens.

Retail 214
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Has Zero Trust Killed Defense in Depth? Or “DiD” It Refine It?

Forrester eCommerce

Zero Trust (ZT) continues to make waves (no pun intended), with US federal agencies now publishing guidance, such as the OMB’s M-22-09 or the DoD’s ZT strategy, for effective implementations, allowing for the government to be viewed as a source of trust in cybersecurity — although ZT is still mired in myths, and these can […].

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Scala Hosting Review: Will Scala Hosting Be Your New Web Host?

Ecommerce Platforms

As you probably already know, your web hosting provider plays a crucial role in maintaining your website’s stability, speed, and cybersecurity. But with so many hosting solutions, it’s hard to know where to get the best deal. ScalaHosting is one such cloud hosting company aimed at businesses, individuals, and developers alike. It offers various hosting packages, from prices as low as $6.95 a month, inclusive of a wide range of features and a team of experts behind them.

Live Chat 197

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TA3 Swim Lowers Return Rates 47% with Virtual Fitting Room Tech

Retail TouchPoints

Selling swimsuits online was proving challenging for TA3 Swim due to customers often incorrectly choosing their own sizes — a problem for all apparel and footwear retailers, but particularly for the body-hugging styles sold by TA3 Swim. But when the brand incorporated virtual fitting room technology from AI-first mobile body measuring company 3DLOOK , the solution helped TA3 Swim cut its size-related customer return percentage nearly in half, to 9% , over a six-month period.

Apparel 214
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Can You Price Below MAP Prices?

Wiser

If you work in the retail industry, you’ve likely heard of or encountered a MAP policy. Online shopping has exponentially increased the ease with which consumers can find products and compare prices between different retailers, so MAP has become a crucial aspect of product selling for many manufacturers. MAP policies can also help set an expectation for the price of certain products across the market, which is helpful for smaller businesses that are looking to sell products based on value

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Albertsons Scores a Win as Judge Denies Injunction to Stop Shareholder Payout

Retail TouchPoints

A Washington State court has ruled in favor of Albertsons , denying a request by the state’s Attorney General Bob Ferguson for a preliminary injunction against the grocery retailer’s $4 billion ( $6.85 per common share) special dividend payout to its shareholders. The supermarket retailer planned to deliver the payout ahead of its acquisition by Kroger , but the deal between the two grocery giants is currently undergoing regulatory review.

Supplies 212
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The Best Shopify Subscription Apps for 2023

Ecommerce Platforms

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. In fact, with the right app countless ecommerce companies can set up subscriptions for virtually any kind of product or service, boosting their chances of regular, recurring revenue.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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5 Customer Data Management Dangers and how to Improve Your Overall Policy

Retail TouchPoints

Did you know that 92.3% of companies use data to collect information about customers and sales prospects? However, if collected improperly or incompletely, you can wind up in some pretty big pitfalls. Here are five customer data management dangers that can happen when you incorrectly store, manage and process data. Plus, we will go over how to improve your overall policy. 5 Customer Data Dangers.

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Top 10 International Payment Gateways: An In-Depth Guide

FastSpring

Many companies that expand globally reach a point where they can’t properly support their international customers with their current payment platform. They’ll start noticing issues like low conversion rates, low authorization rates, more chargebacks, and an overall plateau in global growth. An international payment gateway can help with some of these issues, but it’s only one piece of the puzzle.

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Staples, Amazon Trial Returns Drop-off Program

Retail TouchPoints

Amazon and Staples are piloting a new program that will see the office supply chain join a growing roster of brick-and-mortar retailers that accept returns on behalf of the ecommerce giant. “We have begun testing select Staples locations as drop-off points for Amazon returns,” said Amazon spokesperson Lauren Samaha in remarks shared with Retail TouchPoints, adding that Amazon is “always innovating on behalf of our customers and identifying convenient solutions to shop and make returns.”.

eCommerce 202
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‘There’s the right home for any brand’: Why retail keeps turning to Los Angeles

RetailDive

The City of Angels — with its various neighborhoods and shopping streets — has risen to the top for many of today’s direct-to-consumer brands.

Retail 104
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Store staff shortages lead to unhappy customers

RetailWire

Customers are finding that stores and restaurants are operating on shorter schedules and have fewer employees on hand to help with their questions. Mall operator Taubman Centers finds that many retail tenants are opening stores later to reduce labor costs.

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Reducing the cost of reverse logistics present and future

RetailDive

Reverse logistics can be costly and difficult to manage for most retailers. What are the ways to improve the reverse logistics process and reduce costs?

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Beginner’s Guide to Wholesale Buying: How to Buy Wholesale

eCommerce CEO

Wholesaling is a standard link in the supply chain. Manufacturers produce goods and sell them to wholesale suppliers, who sell them to retailers, who sell. Read more.

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How Walmart is pursuing omnichannel profitability

RetailDive

The retail giant is leaning on automation as it builds out and retrofits its fulfillment centers, CEO Doug McMillon said at a recent Morgan Stanley conference.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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The Hottest Streetwear Trends For 2023

Dynamic Action

In a category that continues to disrupt and dictate mass market aesthetics, EDITED explores what the biggest streetwear brands are backing and six trends to keep top of mind in 2023. Want to know how your business can monitor the performance of successful streetwear trends? Get in touch here. Key Takeaways As the cargos trend shows no sign of slowing down, retailers should top up existing best-sellers, including parachute shapes and earthy tones.

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Los Angeles garment supplier cited for failure to pay workers

RetailDive

Last week’s finding by the U.S. Department of Labor was the latest in a string of abuses at clothing manufacturers operating in the city.

Clothing 111
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Discount disbelief, returns charge debate, and customer loyalty at a premium. Consumer expectations for 2023

365 Retail

Consumers are looking to get more with less with the same high expectations of brands as the cost-of-living crisis and looming recession rolls into 2023. Karel Schindler, CEO of ROI Hunter outlines four trends that retailers cannot afford to ignore next year: 1) Discount doubt: Consumers will wise up. Discount deluge is in full swing, with some UK retailers having offered savings of up to 80% for Black Friday this year.

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Strategies to win in a video-first world: Selling, shopping and engaging live

RetailDive

Digital customer experience has pivoted. How can brands evolve their strategy in 2023?

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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5 Brands Making Strides to Unlock Retail Sustainability Amid Climate Change

IntelligenceNode

A New Era of Sustainable Retail The final sprint leading up to the year 2023 has made for some powerful headlines in the realm of sustainability. With calls of ‘greenwashing’. The post 5 Brands Making Strides to Unlock Retail Sustainability Amid Climate Change appeared first on Blog.

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Retail looks beyond its old love — the movies

RetailDive

Toys and feature films go together like butter and popcorn. But with lower ticket sales and fewer blockbusters, “it's not just about movies anymore.

Toys 98
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Commercial Building Maintenance: 8 Useful Tips

365 Retail

Having a commercial property can be highly rewarding, but it comes with ongoing maintenance tasks to ensure it fulfils health and safety requirements. If you fail to keep your commercial property in good shape, it will cost you heavily in repairs, and you may face liability in the event of an accident on your premises. Commercial property maintenance is twofold because it will help to bring a return on your investment and it will retain its value.

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Lids’ new store concept focuses on product drops

RetailDive

Lids Hat Drop, inspired by the company’s e-commerce platform of the same name, gives shoppers first access to limited-edition releases.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Inflation puts Americans on a budget for Christmas

RetailWire

Fifty-five percent of adults in a Gallup poll this month said that inflation has caused financial hardship for their households. That has put many in the position of having to cut back on the amount of money they spend on Christmas gifts and other items for the holidays.

Gifts 52
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Nordstrom Rack slows store-based fulfillment

RetailDive

Issues with inventory accuracy have made it more difficult for stores to locate customer products, leading to higher order cancellations.

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Shein may open its own online marketplace

RetailWire

Shein is weighing whether it makes more sense to open its platform to other merchants in an online marketplace or continue to go it alone. “The marketplace platform makes available a range of additional merchandise and shipping options, and we expect it to result in increased customer engagement and satisfaction,” said an internal memo obtained by The Wall Street Journal.

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Wolverine Worldwide lays off workers, could shed Keds, Wolverine Leathers

RetailDive

The company recently reorganized its brand group structure and is seeking ways to accelerate cost savings.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio