Mon.May 18, 2020

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Data, Analytics And Insights Investments Produce Tangible Benefits. Yes, They Do.

Forrester eCommerce

If you set out to build a boil-the-ocean business case for why to invest in data, analytics and insights initiatives – stop. Use your precious time to instead focus on prioritizing the investment categories across where you are in your business insights maturity. Because they will yield tangible benefits – both top and bottom-line benefits. […].

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The Secret to Mastering Your?Omnichannel Strategy: Inventory Management

BigCommerce

As consumer behaviors change, so must retailers.

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The Effect Of COVID-19 On Canadians? Financial Well-Being

Forrester eCommerce

Even before the COVID-19 outbreak, our research showed that Canadian consumers were facing multiple financial challenges and were worried about their financial situation. To see how the pandemic was impacting consumer finances and behaviors, we surveyed 1,119 Canadian online adults in April 10–15, 2020 and found that Canadians: Are already feeling the impact of COVID-19 […].

Consumer 441
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Learning From COVID-19 to Look Ahead: How to Give Your Shoppers a Compelling Digital Experience

BigCommerce

In times of crisis — be it small or large — leaders have two responsibilities: to lead through it and to lead…

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How To Successfully Add RPA To Customer Service Operations

Forrester eCommerce

More and more customer service organizations turn to robotic process automation (RPA) to make agents more effective. The technology offloads repeatable tasks from agents, enforces compliance to process and policy, and allows agents to focus on work that matters. Yet contact centers often don’t see the initial ROI of RPA play out as they scale […].

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How to Use TransferWise in 2020: Pay or Get Paid Across Borders (Without High Fees)

Ecommerce Platforms

At one point in time, transactions involved trading objects, like cattle or crops. Eventually, it became more practical to substitute larger objects for “pocket-sized” items of value, like gold coins or even jewelry. In today's world, much of the trading is done with digital substitutes for currency, like credit cards, PayPal, and online bank accounts.

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Bailing Doesn?t Fix The Hole

Steve Dennis

The parade of bankruptcies that is being unleashed–or more accurately, accelerated –by the COVID-19 pandemic will result in vast numbers of store closings, layoffs and other major expense reductions as long-struggling retailers attempt to stave off liquidation. Some two months of largely shut-down brick & mortar operations has created an existential crisis for brands with weak balance sheets.

eCommerce 190
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The Effect Of COVID-19 On US Consumers? Financial Well-Being

Forrester eCommerce

Even before the COVID-19 outbreak, our research showed that US consumers were facing multiple financial challenges and were worried about their financial situation. To see how the pandemic was impacting consumer finances and behaviors, we surveyed 1,122 US online adults in April 10–15, 2020 and found that US consumers: Are already feeling the impact of […].

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5 Essential Features Brands Should Expect From eCommerce Partners

ESW

Very few eCommerce stores — if any — go it alone. A network of partners offering business-as-service solutions is essential to the running of even the biggest retailers. When you have a partner that takes care of shipping or warehousing or accounting, it lets you and your team focus on the things that matter most. But not all BaaS eCommerce partners are created equal.

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How to Boost Sales by Personalizing Customer Experience

Omniconvert

Without a doubt, digitalisation is an integral part of the modern world. Everything got easier with it: flight bookings, planning. The post How to Boost Sales by Personalizing Customer Experience appeared first on ECOMMERCE GROWTH Blog.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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How to Sell Alcohol Online – Build Your eCommerce Sales Today

Korona

Wine, beer, and liquor sales in the United States have seen an increase most years in the past few decades. There are many factors that may be at play here (currently it’s likely just a general malaise), but the fact is we’re drinking more. WIth this we’ve seen a surge in craft breweries, boutique [.].

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Why are Mobile-Responsive Emails More Important than Ever

Omniconvert

It comes as no surprise by now that if you’re not utilizing emails with a mobile-first aesthetic and ethos, then. The post Why are Mobile-Responsive Emails More Important than Ever appeared first on ECOMMERCE GROWTH Blog.

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Unleash More Engagement with Two-Way SMS Messaging

Omnisend

Reading Time: 5 minutes. Seeing increasingly more marketers adopt SMS as one of their primary channels , we’ve been putting quite some focus on improving Omnisend’s SMS marketing features lately. To anyone who’s been following our product news over the last months, it doesn’t come as a surprise: we’ve released free SMS credits , pre-built workflows with SMS, STOP/HELP keyword support and more SMS-related features in 2020 alone.

Channel 78
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Connecting the supply chain blocks with WMS

Retail Technology Review

What has struck me most about COVID-19 so far is the rapid business response to the crisis. Brands are switching up their game plan and capitalising on the e-commerce surge by going direct to consumer.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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How to Use Automation and Smart Bidding for Google Success

ChannelAdvisor

If there’s one challenge every brand and retailer faces on Google, it’s the complexities of bidding. . Your ability to master keyword bids has a huge influence on not only how visible your ads are, but also the level of interaction you get for each query. Bid ineffectively, and you could miss out on a mountain of valuable conversions. . But with so many signals influencing behaviors, identifying the best uplift for each keyword and bid can be incredibly difficult — if not downright impossible.

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We are stronger when we work together: eCommerce platform Kooomo sits down for Q&A with fashion brand Blauer USA

Retail Technology Review

The ongoing COVID-19 pandemic has brought about extreme, uncontrollable changes to our world. Stores are closed, many remain at home and strict social distancing measures are here for the long haul. Unsurprisingly, organisations across all sectors have taken a significant hit and the retail industry is no exception. Retailers must therefore adapt in order to survive, while taking extra precautions to keep their employees safe.

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Brands Extend Support of Health Workers After Record Number Receive Benefits in April

SheerID

15 Leading brands in numerous industries provide special offers to health workers with SheerID Identity Marketing Platform.

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Software Implementation: How Wireless Retailers Can Better Serve Business Needs

iQmetrix

Supporting the bandwidth of the future, and remaining relevant in a sea of competition can be overwhelming. With the number of connected devices expected to increase from 700 million to 3.2 billion by 2023, wireless retailers must prepare for the supercharging of the Internet of Things (IoT), the coming of 5G, and keeping up with customer’s increasing demands by continuously evolving their technologies.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Power Pro Announces Partnership with PERQ

PERQ

Power Pro Leasing (Power Pro), the best-in-class mobile leasing app for apartment operators, today announced a partnership and integration with PERQ, the maker of an artificial intelligence-driven digital marketing platform that engages and captures critical prospect data through a community website. The integration between the. The post Power Pro Announces Partnership with PERQ appeared first on PERQ.

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