Tue.May 25, 2021

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Expertise and the Shared Services Problem: A Conversation with Don Reinertsen

Forrester eCommerce

Notes: Don Reinertsen is one of the most influential voices in Agile methods. While Don is not a software professional himself, he is widely respected and cited by many authors writing on Agile, DevOps, and related topics. Don’s major books Managing the Design Factory and The Principles of Product Development Flow remain go-to reading for […].

Books 483
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Timothy Oulton to Open NYC Flagship in Former Lord & Taylor Space

Retail TouchPoints

Timothy Oulton , a British luxury furniture brand, has signed a 10-year lease for a 7,170-square-foot retail space at 901 Broadway at 20th Street in New York’s popular Flatiron District. The store will serve as the retailer’s East Coast flagship, and will be the brand’s largest retail presence in the region. The new store resides in a portion of a larger historic landmark building, designed and constructed in 1870 in the French Second Empire style by James H.

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GDPR Is The Water That Patiently Wears Away The Stone … We Hope!

Forrester eCommerce

Happy third birthday to the European Union’s General Data Protection Regulation (GDPR), which came into enforcement on May 25, 2018. Despite its teeth, with data protection authorities (DPAs) able to fine companies up to 4% of their global revenues, it thus far hasn’t made headlines for imposing hefty fines. It would be a mistake, however, […].

Customer 301
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How Travel Restrictions Will Impact Retail and Consumer Spending This Summer

Retail TouchPoints

In America and all around the world, the long, slow climb back to normal is well under way. Some COVID-era restrictions remain, but with vaccines continuing to roll out and optimism in the air, it’s a perfect moment to consider what this summer might look like for shoppers and retailers. Before we talk about summer, let’s appreciate a few learnings that were revealed in a recent survey by RetailMeNot of 5,000 American consumers: COVID has and will have a lasting impact on shoppers, driving them

Travel 299
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Email Marketing Automation: How It Benefits eCommerce Brands

Groove

Just like any other facet of marketing, we're continuing to see advancements when it comes to email. Crafting an effective email campaign can be a time consuming process, but with email marketing automation it no longer needs to be. What Is Email Marketing Automation? Email marketing automation is the use of software and technology to perform sales and marketing functions more effectively by using multiple channels and automating simple tasks.

Marketing 283
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Service Design ROI And Operating Model

Forrester eCommerce

In 2020 more design teams used service blueprints compared to 2019. But is service design visible and demonstrating value within organizations?

More Trending

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How to Find Image Sources For Proper Attribution or Research

Kissmetrics

There’s no shortage of amazing images online, but that doesn’t mean you’re always going to find the original. So many images you find on blogs and other websites originated from somewhere else. While it may not seem like a big deal, it seriously pays to know how to find the original. Here’s how to find an image source quickly and easily. Why It Is Important to Find Image Sources.

Download 223
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Panera Bread to Debut a New Bakery-Café Design

Retail TouchPoints

Panera Bread plans to unveil a next-generation bakery-café restaurant design, the first of which will open in November 2021 in Ballwin, Mo. The new modern design concept will include enhanced digital capabilities, personalized options and more drive-thru access, allowing the concept to thrive in off-premise channels such as Delivery, Drive-Thru and Rapid Pick Up – both in-cafe and via a dedicated drive-thru lane.

Mobile 186
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7 Reasons to Consider Mobile-First Ecommerce Site Design

BigCommerce

These days we do pretty much everything on our phones. We chat with friends on our phones.

Mobile 217
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Creighton’s introduces electronic shelf edge labels

TalkingRetail

Family business Creightons has installed EDGEPoS electronic shelf edge labels into all three of its convenience forecourts. The Finaghy, Balmoral and Black’s Road stores, in Belfast, now have the automated system that reduces time and cost for pricing management, improves pricing accuracy, and allows dynamic pricing. Andrew Porter, general manager at Creightons, said: “The results.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Authentic Brands eyeing possible IPO: Bloomberg

RetailDive

A possible deal to go public could fetch a $10 billion value for the company as it buys up retail brands out of bankruptcy and distress.

Retail 126
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Amacor expansion continues

TalkingRetail

Amacor Capital has launched its 14th convenience store in Bradford, West Yorkshire. The launch of the new Nisa Local follows a four-day turnaround that saw the existing store cease trading, re-branded, and stocked with an improved range. The 4,000sq ft Duckworth Road store, which previously traded as a Co-op, will continue to offer Co-op own-brand. This story continues at Amacor expansion continues.

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Wilson debuts apparel line, plans first retail stores

RetailDive

The sports equipment company is expanding its offering and honing in on DTC as part of an "evolution" into an athletic lifestyle brand.

Apparel 118
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Ferrero adds wholegrain variant to Nutella & Go range

TalkingRetail

Ferrero has launched Nutella & Go Wholegrain to help retailers meet the “growing demand” for a wider variety of snacking options. The limited edition 55g variant retails at £1.02 and contains 80% wheat and oat cereal sticks alongside a Nutella dip. Ferrero said the lifting of lockdown restrictions through the summer should see impulse and. This story continues at Ferrero adds wholegrain variant to Nutella & Go range.

Retail 126
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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FedEx piles on peak surcharges with increases set for June

RetailDive

Increased fees are eroding retailer's margins, a reality that will need to give at some point, according to experts.

Retail 131
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NearSt and ITS Retail deal brings c-store inventories to Google

TalkingRetail

Google-backed retail technology firm NearSt has partnered with the leading EPoS provider ITS Retail to enable convenience stores to drive online shoppers in-store, by making their inventory visible on Google in real-time. NearSt’s software brings customers into stores by showing the products stocked in local shops to people searching online nearby – making it more.

Retail 124
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The key to a great landing page? Treat your customer like Kim Kardashian

Liveintent

Kim Kardashian’s assistant has a lot in common with your landing page designer. “I always like to say you want to treat your potential customer as Kim Kardashian walking the red carpet, and you’re her assistant,” said Sharma Brands CEO Nik Sharma in a Real Time Banter webinar. “It’s your job to make sure everything that person needs to read, see, and hear – press quotes, customer reviews, whatever it is – it all needs to be there.” As someone who helps b

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Illegal tobacco sales land shopkeeper in court

TalkingRetail

A Salford shopkeeper continued to sell illegal and counterfeit cigarettes despite two previous raids by trading standards officers, a court has heard. Officers found counterfeit cigarettes and empty cartons at the Little Hulton shop on the day officers went to caution him for the two previous offences. Shujat Ali, owner of Super Discount Store, Hulton.

Retail 105
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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5 Ways Advanced Data Can Help Improve eCommerce Conversions

IntelligenceNode

Data is the new gold! Gone are the days when you had a small store on the corner of a street where all the customers in the neighborhood came to do their shopping. You knew each and every one of them. You had personal relationships with them, knew their likes and dislikes, their preferences, and […]. The post 5 Ways Advanced Data Can Help Improve eCommerce Conversions appeared first on Blog.

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Poor pay and health concerns push workers to jobs outside the restaurant biz

RetailWire

Millions of restaurant workers lost their jobs due to the novel coronavirus pandemic and many of those found work in other industries that pay higher wages and offer more protection from the spread of the virus. Others workers, such as Jim Conway, chose to retire. Mr. Conway, who was first paid $2.13 an hour plus tips when he got into the restaurant business in 1982, chose to retire last year.

Other 98
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J.C. Penney's new private label needs women to dress up a little

RetailDive

The brand, Ryegrass, is the fifth introduction in the last six months, but may have done better launching before Mother's Day.

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4 Customer Segmentation Examples for Ecommerce

Omnisend

Reading Time: 9 minutes. Targeting is a key to great ecommerce marketing, and keeping your messages relevant to your customer will mean they’re more effective. However, targeting your messages is impossible without customer segmentation. There are four main types of customer segmentation. Each of them with the potential to work in vastly different ways within marketing strategies—each with their pros and cons.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Cuup dives into swimwear

RetailDive

The line marks the DTC bra brand's first new product category since launching in late 2018.

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Global retailer unlocks the power of its data, with automated lineage visualisation

Retail Technology Review

When a global retailer spent several billion dollars to take over an e-commerce start up in 2016, the financial media was quick to raise their eyebrows. Since completing the deal, the retailer’s e-commerce sales have soared, climbing 63% in its most recent quarter.

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The Content Advantage in Amazon Advertising | Salsify

Salsify

Brand manufacturers shouldn’t see Amazon merely as an ecommerce channel — it’s an ecommerce necessity. But standing out on the crowded marketplace can be a challenge.

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Openpay partners with Aero Commerce, the UK’s fast growing e-commerce platform

Retail Technology Review

Openpay, the UK’s next generation, interest free payment solution has today announced its partnership with Aero Commerce – one the UK’s fastest growing e-commerce platforms. Merchants integrated with the Aero platform will benefit from powerful and bespoke e-commerce solutions, with the flexibility to integrate with other backend services as required.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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C-stores losing market share gains, data shows

TalkingRetail

Convenience stores, both independents and the major chains, saw some of the market share gained during the pandemic fall away during the 12 weeks to 16 May 2021, new data reveals. The latest figures from Kantar show that collectively convenience stores now account for 12.5% of sales, down from 14.9% in May 2020. In addition, This story continues at C-stores losing market share gains, data shows.

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Pret A Manger Selects Tech Mahindra as Technology and Digital Transformation Partner

365 Retail

Today, Tech Mahindra , a leading provider of digital transformation, consulting, and business reengineering services and solutions, announces that it has been selected by food-to-go retailer, Pret A Manger , as its technology and digital transformation partner to enhance the technology support provided to its shops and operations. The five-year contract will see the two companies work in close partnership.

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Retailers calls on government to accelerate use of green goods vehicles

TalkingRetail

The British Retail Consortium (BRC) has written to transport minister Grant Shapps calling on the government to act to encourage take-up of green technologies and reduce emissions from goods vehicles. The call comes as a new report by BearingPoint, commissioned by the BRC and DP World as part of the BRC’s Climate Action Roadmap, has. This story continues at Retailers calls on government to accelerate use of green goods vehicles.

Retail 75
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Made.com presses button on London listing

365 Retail

Online furniture seller Made.com has unveiled plans to float on London’s stock market in a move set to value the group at a reported £1 billion. Made.com – co-founded by Lastminute.com entrepreneur Brent Hoberman – is aiming to raise £100 million of new money in the initial public offering (IPO), which it plans to invest in growing further across Europe and boosting its homewares range.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib