Mon.Mar 20, 2023

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The Importance of User Experience in DeFi Mobile App Development

Digital Doughnut

User experience is crucial for DeFi mobile app development as it affects user adoption and retention. A well-designed and intuitive app can simplify complex financial transactions and provide a seamless user experience.

Mobile 52
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Customer Service In 2023: CX Front And Center   

Forrester eCommerce

It’s news to no one that the past few years have been tough. Having only just found some stability post-pandemic, companies are now thrust into a new economic crisis. In times like these, customer service teams are often pressured to cut costs – at all costs.

Customer 354
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Dollar General Commits $100M to Increasing Employee Hours as Labor Competition Continues

Retail TouchPoints

Dollar General will invest nearly $100 million to increase labor hours for its more than 170,000 store employees in 2023 to enable “consistent store standards while further enhancing the associate and customer experience,” said CEO Jeffrey Owen on the company’s fiscal year 2022 earnings call. The move comes as retailers continue to struggle to attract and retain store talent, leading to a wave of “labor hoarding,” primarily in the form of wage hikes, by the country’s largest retailers, including

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Cryptocurrency For CEOs

Forrester eCommerce

This is the third entry in my “Tech for CEOs” series. I’m analyzing topics that meet three criteria: 1) They’re in the news; 2) they’re frequently misunderstood; and 3) CEOs need to understand them. My two previous posts are on AI and blockchain.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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How Twitter’s New Cannabis Advertising Policy is Reshaping the Industry’s Future

Retail TouchPoints

One of the major challenges faced by the cannabis industry is limitations on its ability to advertise, due to a combination of state and federal regulations as well as platform-specific rules. Key channels where cannabis brands have had to work around tight restrictions include social media, where the major players have specific rules about the kind of content that can be shared — and in most cases have banned paid content in this category altogether.

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HPE Ramps Up Hybrid Cloud Management With OpsRamp Acquisition

Forrester eCommerce

On Monday, Hewlett Packard Enterprise (HPE) announced its intent to acquire OpsRamp which offers a multitenant AIOps-powered IT operations management (ITOM) solution for hybrid cloud environments. Its AIOps solution will be integrated into HPE’s GreenLake edge-to-cloud Platform. OpsRamp’s 300 employees will join HPE’s office of the CTO.

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New Forrester Wave Examines Customer Feedback Management Technology

Forrester eCommerce

Fully 69% of global voice-of-the-customer (VoC) and CX measurement leaders use a customer feedback management (CFM) tool, according Forrester’s 2022 global study of these leaders. That’s about the same number as the 70% who told us that their organization believes that the VoC/CX program is vital to its continued success.

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New Starbucks CEO Narasimhan Takes Over After 5-Month ‘Immersion’

Retail TouchPoints

Laxman Narasimhan has officially begun his tenure as CEO of Starbucks following a five-month immersion during which he worked with employees in 30 stores, manufacturing plants and support centers around the world, earning his barista certification along the way. Narasimhan replaces former Starbucks CEO Howard Schultz, who had been acting as Interim CEO since April 2022.

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Want Better Content Performance? Fix It At The Source.

Forrester eCommerce

Conduct a content inventory health analysis to identify and fix content performance problems.

B2B 195
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Electronics email marketing: Real-life examples and best practices

Omnisend

Reading Time: 7 minutes Your 7-year-old headphones just gave up on you, and you’re in desperate need of a new pair. You can’t work from home without new music keeping you focused, and the closest store is hours away. If you’re like five in ten U.S. consumers , though, you’re searching for information online. Nearly one-third of consumer electronics are bought online — and for good reasons.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How Wiser’s Price Intelligence Compares to Pricing Web Scrapers

Wiser

Data is one of the hottest commodities in the business world. For retailers, this is especially true when it comes to pricing data. Having thorough, up-to-date intel can set one brand apart from the rest and allow them to make important decisions that get a leg up on the competition. Pricing data can be gathered from a multitude of different web locations—competitor websites, social media, Google ads, etc.

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Foot Locker to shutter 400 mall-based stores by 2026

RetailDive

As the retailer looks to simplify its business, CEO Mary Dillon also said the company is “revitalizing” its Nike partnership.

Retail 145
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Release Notes | March 2023: Webhook Log, ACH, Updated User Experiences, and More!

FastSpring

Release Notes is our monthly highlight of our great features coming out on the FastSpring platform so you’ll be able to pick up and go with the latest features for your store. New Welcome Dashboard and Onboarding Experience For Free Trials In an effort to improve the onboarding experience of new sellers and to deliver more valuable information to our existing sellers, we’ve launched a new version of our welcome dashboard.

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10 creative body care email campaigns to inspire your own

Omnisend

Reading Time: 6 minutes Ahhh, body care – the ultimate indulgence. From taking a hot bubble bath to treating yourself to a luxurious massage, there’s a certain satisfaction that comes with giving yourself some much-needed TLC. But the body care industry isn’t just about pampering and relaxation. It’s about empowerment, self-care, and feeling your best. 33% of Americans are now spending more on body care products than ever before.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Amazon plans to cut 9K more jobs in the next few weeks

RetailDive

The downsizing is centered on the e-commerce giant's profit center, AWS, as well as Twitch, advertising and its people, experience and technology teams.

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9 tips to write high-converting product descriptions in your emails

Omnisend

Reading Time: 7 minutes Are you struggling to write high-converting product descriptions for your email campaigns? Should you even bother? Writing compelling product descriptions for your email campaigns should not be taken lightly. Do it well — you could significantly improve conversion rates and increase business sales. If you don’t know how to start, you’ve come to the right place.

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Virtual clothing platform DressX raises $15M

RetailDive

Founded in 2020, the metaverse fashion company sells its digital clothing on marketplace platforms like Roblox, Meta and others.

Clothing 111
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8 Ways to Modernize Your Supply Chain Strategy – ChainDrive

RETAIL MANAGEMENT SOFTWARE

In 2023, supply chains must adjust to the dramatic changes in consumer demand, congested ports, and chaotic distribution centers. This means that the retail supply chain and supporting logistics must adapt to these volatile market conditions. The retail supply chain must be agile and flexible to provide end-to-end visibility and serve customers with an omnichannel approach.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Hydro Flask launches water bottle trade-in program

RetailDive

In exchange for store credit, consumers can return Hydro Flask bottles that will be disassembled to recycle as much of the material as possible.

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Just Eat and Iceland partner to bring convenient grocery options to UK customers

365 Retail

Just Eat and Iceland has announced a new partnership that will enable customers to purchase a range of affordable, good quality food products for delivery to their homes. Initially, the partnership will launch in over 200 Iceland sites, with more than 5,000 products available for customers in locations including London, Manchester, Belfast and Leeds.

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Amazon’s balancing act is getting trickier

RetailDive

Wooing sellers may have downsides for shoppers, and the e-commerce giant may want to boost its Prime fee earlier than planned, analysts say.

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3 Ways to Increase Your Retail Media Efficiency

ChannelAdvisor

If you keep up with e-commerce news, you already know retail media is taking the industry (and perhaps larger advertising world) by storm. Need proof? In just five years , retail media has accomplished what took digital ads 14 years and social media 11 years to achieve: $30 billion in revenue. Retail media is predicted to reach $45 billion this year alone and grow an incredible 60% by 2027.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Winky Lux expands into Canada through Shoppers Drug Mart

RetailDive

The beauty brand will sell between 40 and 70 products at select store locations and through the retailer’s website.

Retail 98
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The Importance of Branding in E-Commerce

Ecommerce Guru

In the world of e-commerce, branding is crucial for businesses to succeed. With so many competitors in the digital space, […] The post <strong>The Importance of Branding in E-Commerce</strong> appeared first on Ecommerce Guru.

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Bed Bath & Beyond proposes reverse stock split

RetailDive

The move is the distressed retailer’s latest tactic to "generate greater investor interest in the company.

Retail 101
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Ecommerce Development for Small Businesses: How to Get Started

MagentoBrain

Ecommerce development has become a popular way for small businesses to reach customers and increase sales potential. With the rise of technology and online shopping, ecommerce development provides small businesses with the ability to expand their reach, reduce costs, and offer greater flexibility to customers. In this blog, we will explore the benefits of ecommerce development for small businesses and provide a step-by-step guide on how to get started.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Mattel CFO sees movie tie-in boosting Barbie sales

RetailDive

The toymaker had a tough 2022, but CFO Anthony DiSilvestro expects the outlook to improve and says parents will always prioritize spending on their children.

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The Old World Vs the New World – Retail Evolution Through the Digital Decade

IntelligenceNode

Retail has changed staggeringly in the last decade. More so, with the pandemic disrupting normalcy and retailers having to adapt to a remote, digital-first approach to keep businesses afloat. This. The post The Old World Vs the New World – Retail Evolution Through the Digital Decade appeared first on Blog.

Retail 52
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Atmos, New Balance launch retail collaboration in Washington, DC

RetailDive

The concept, dubbed the NBSE, features exclusive New Balance footwear and will serve as a gathering place for community events.

Events 89
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3 Ways to Increase Your Retail Media Efficiency

ChannelAdvisor

If you keep up with e-commerce news, you already know retail media is taking the industry (and perhaps larger advertising world) by storm. Need proof? In just five years , retail media has accomplished what took digital ads 14 years and social media 11 years to achieve: $30 billion in revenue. Retail media is predicted to reach $45 billion this year alone and grow an incredible 60% by 2027.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio