Thu.Sep 26, 2024

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Does Your Retail Fraud Problem Start with Account Creation?

Retail TouchPoints

New account fraud is surging, and despite the conventional wisdom that this type of fraud is mostly a problem for banks, retailers are in the crosshairs too. Due to AI tools that make it easier for criminals to synthesize identities from stolen customer data and manage them, banks and commerce are expected to lose close to $5 billion this year to this type of fraud.

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How Accurate Were Our Predictions For 2024?

Forrester eCommerce

As we prepare to launch our 2025 predictions, we look back on some of the ones we made a year ago. Find out how we did, and get a first peek at what our forthcoming predictions will cover.

B2B 448
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Big Lots Looks to Bolster Lagging Sales with New Affiliate Program

Retail TouchPoints

Big Lots is moving full steam ahead despite its recent bankruptcy filing and sale. In addition to bringing back its “Black Friday Fridays” weekly holiday deals , the retailer is launching a new affiliate program to “build on its organic and grassroots popularity with bargain-savvy creators and publishers on social media and beyond.” Big Lots Fights its Way Back Big Lots has struggled to find its footing since the pandemic, with recent factors such as high inflation and interest rates continuing

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Enhance User Confidence In Digital Experiences To Build Trust

Forrester eCommerce

Customers’ task completion is a measure of success for many companies, but to create a good user experience, it is just the bare minimum. There is more to consider for creating good, fulfilling experiences. Learn key practices to enhance user trust and confidence in digital experiences.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Saks Delves into a New Luxury Category — Fine Art

Retail TouchPoints

Saks Fifth Avenue has introduced a new category to its stores and online offerings — a collection of more than 100 limited-edition contemporary print works from notable artists. Saks hopes to establish itself as “a destination for fine art,” with a “distinctive offering” that complements the lifestyle of the luxury consumer, said the company in a release.

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Nos prévisions pour 2024 étaient-elles justes ?

Forrester eCommerce

A l'approche du lancement de nos prévisions pour 2025, nous revenons sur certaines d'entre elles formulées l'an dernier. Découvrez comment nous nous en sommes sortis et obtenez une première impression des thèmes que traiteront nos prochaines prévisions.

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Wie zutreffend waren unsere Prognosen für 2024?

Forrester eCommerce

Während wir uns auf die Veröffentlichung unserer Prognosen für 2025 vorbereiten, blicken wir auf einige unserer Prognosen zurück, die wir vor einem Jahr gemacht haben. Finden Sie heraus, wie es uns ergangen ist, und werfen Sie einen ersten Blick darauf, was unsere kommenden Prognosen abdecken werden.

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DoorDash Debuts Commerce Platform, Mobile App Support for Merchants

Retail TouchPoints

Continuing its mission shift toward becoming the “local commerce app,” DoorDash has introduced a suite of new products designed to help merchants manage and grow their businesses: The DoorDash Commerce Platform , designed for both online and in-store businesses; Online Ordering Mobile Apps , providing merchants with the ability to create their own branded iOS or Android mobile app; and A reimagined DoorDash Business Manager App that now includes quick access to payouts and sales tracking, market

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Ports on the Brink: USMX Strike Threatens America’s Cargo Lifeline

RetailWire

Dockworkers across ports from Maine to Texas are poised to strike early Tuesday, threatening what could be one of the most economically disruptive labor actions in decades.

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Online holiday sales in the US to hit record $240.8B: Adobe Analytics

RetailDive

The number of purchases done on mobile devices is expected to grow more than 10% compared to last year and will make up 53.2% of all online shopping.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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LOOKFANTASTIC Opens First-Ever Concept Store

365 Retail

LOOKFANTASTIC has launched its first concept store, marking a shift from online to in-person retail. This new space aims to create a community-driven and educational beauty experience, offering a hands-on approach to shopping. The store, which builds on the success of LOOKFANTASTIC’s events and pop-ups, is designed to educate customers about various brands and products through in-person interaction.

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Former Foot Locker exec charged with insider trading

RetailDive

Barry Siegel, who was formerly the senior director of order planning management for North America, has agreed to pay almost $236,000 to settle the case.

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Carl’s Jr. Introduces ‘Ghost Burger’ for Those Who Have Been Ghosted

RetailWire

Carl's Jr. is honoring all who have been ghosted or who have ghosted someone by introducing a "Ghost Burger" for a limited time at all locations.

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New Ecommerce Tools: September 26, 2024

Practical eCommerce

This week: AI assistants, video ads, website builders, multichannel fulfillment, composable commerce, B2B financing, and cross-border and last-mile logistics. The post New Ecommerce Tools: September 26, 2024 appeared first on Practical Ecommerce.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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The Backroom: The state of the art of couponing

RetailDive

The team discusses a recent deep dive into the movement, led by deal-hunting influencers, and what it means for consumers and retailers alike.

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Southwest Airlines Launches ‘Even Better’ Transformation Plan, Adds Board Member

RetailWire

Southwest Airlines announced its three-year transformation plan "Southwest. Even Better." at its Investor Day briefing in Dallas.

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How HubSpot Payment Methods Increase Checkout Efficiency

MakeWebBetter

It's frustrating to see leads you've carefully nurtured with HubSpot slip away due to preventable loopholes. You can surely safeguard against this by integrating HubSpot payment methods. Wondering how? Let's dive in. Those bouncing leads might actually be hidden as abandoned carts, often caused by a lack of payment options [.] The post How HubSpot Payment Methods Increase Checkout Efficiency appeared first on MakeWebBetter.

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Lego to host online, in-store gaming workshops for kids

RetailDive

The interactive programs will be held at select stores next month, while online events are hosted by gaming influencer Kennedy Rose.

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4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

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FTC’s Operation AI Comply Accuses Ascend Ecom of Misleading Users

RetailWire

The FTC's Operation AI Comply is cracking down on AI developers that reportedly use technology to deceive consumers.

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Lowe’s to offer October members only sale

RetailDive

In a company first, the retailer is offering early deals for loyalty program customers.

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How Can Brands Showcase Their Support for Pride Beyond June?

Digital Doughnut

With Pride flags having been taken down, and streets cleared of rainbow confetti and glitter post parades, another Pride month has come to an end. While it’s widely known that June is the month to celebrate the LGBTQ+ community, the support, recognition and celebration doesn’t have to stop there.

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Answers Pet Food Recall Over Possible Salmonella, Listeria Contamination

RetailWire

Samples of two Answers Pet Food products tested positive for Salmonella and Listeria.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Revolutionize Retail: How to Invest in the Right Retail Trends

Dynamic Action

Summary Social media and digitalization have created an endless trend cycle in fashion, and rapid turnover complicates planning for brands. As such, retailers often face challenges in identifying which trends are worth their investment. Retail intelligence is essential for data analysis around social media, runway, the competitive market, and consumer behavior prediction, leading to successful trendspotting.

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Bath & Body Works cuts executive role to streamline organization

RetailDive

Julie Rosen, whose experience includes Ann Taylor and Gap Inc., arrived at the consumer goods retailer in 2020 as president of retail.

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Braehead Shopping Centre to Welcome Castore with New Store Opening This Autumn

365 Retail

Braehead Shopping Centre has announced the upcoming opening of British performance sportswear brand Castore , set for this Autumn. The new 1,482 sq ft store will feature Castore’s range of performance sportswear, designed using innovative materials that offer lightweight durability and functionality for both men and women. Castore’s arrival is part of Braehead’s strategy to introduce brands that meet customer demands.

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Nisa partners with Simble to help retailers manage energy usage and costs

TalkingRetail

Nisa has announced a new partnership with technology company Simble, to provide its retailers with innovative tools to better manage and reduce their energy consumption and costs.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Bravissimo Acquired by Wacoal Europe

365 Retail

Multi-channel retailer Bravissimo has been acquired by lingerie and swimwear manufacturer Wacoal Europe , marking a new chapter for the UK-based brand. Wacoal Europe, which owns well-known brands such as Wacoal, Freya, Fantasie, Elomi, and Goddess, has been a long-term partner of Bravissimo, with Bravissimo selling Freya, Fantasie, and Elomi products for many years.

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Illicit vapes surge in Staffordshire with over 70% found in c-stores

TalkingRetail

New data collected by vape retailer Evapo through a Freedom of Information (FOI) request has revealed a concerning rise in the sale of illicit vapes across Staffordshire.

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Taco Bell Testing New Menu Items in Ohio for Possible Nationwide Inclusion

RetailWire

Taco Bell is trying out even more menu items.

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One Stop colleagues take on Yorkshire three peaks for BBC Children In Need

TalkingRetail

On 20 September 2024,38 colleagues from convenience retailer, One Stop, took part in a charity challenge through the Yorkshire Three Peaks for BBC Children In Need.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!