Fri.Aug 19, 2022

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Starbucks to Eliminate COO Role with Departure of John Culver

Retail TouchPoints

Starbucks COO John Culver announced in a letter to employees that he would be leaving the company on Oct. 3, 2022 after 20 years at the global coffee chain. With Culver’s departure, the COO role will be eliminated to allow for the “best immersion and support” for the company’s new CEO, who is expected to be named later this year. In March, Starbucks’ Founder Howard Schultz again assumed the role of CEO when current CEO Kevin Johnson announced his retirement.

Supplies 264
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Announcing BigCommerce + A2X for Automated Ecommerce Accounting

BigCommerce

“Knowing your numbers” has never been more important for merchants.

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How Technology is Supporting the Era of ‘Value’ and ‘Values’

Retail TouchPoints

Faced with an endless number of brands, product options and channels to shop through, consumers are looking for the perfect combination of “value” and “values.” That is why Leslie Hand, Group Vice President of IDC Retail and Financial Insights believes that we, as consumers, go through all of our buying decisions asking a series of questions, including: Does this company have the product I want?

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Is Usage-Based Pricing Right For Your SaaS?

FastSpring

According to an OpenView survey, by 2023, 56% of SaaS companies will be using or expecting to test usage-based pricing, which they define as “a pricing model that enables customers to pay for a product according to how much they use it.”. Usage-based pricing (UBP) — or consumption pricing — is based on the amount of usage of a specific metric, such as gigabytes of storage used or the number of API calls made — over a period of time.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Foot Locker Expands Ecommerce Reach With Fanatics Partnership

Retail TouchPoints

Foot Locker and Fanatics have partnered to connect their ecommerce inventories by allowing Foot Locker fulfill its online orders through the digital sports platform. The deal follows the June appointment of Neil Bansal as Foot Locker’s first EVP and Chief Strategy and Transformation Officer as the retailer looks to bolster its digital strategy. Foot Locker shoppers will gain access to a larger selection of officially licensed merchandise from leagues including the NFL , NBA , MLB , NHL , WNBA an

eCommerce 288
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Former Ulta Beauty CEO Mary Dillon to lead Foot Locker

RetailWire

Mary Dillon has been named CEO of Foot Locker. The former CEO of Ulta Beauty will replace Richard Johnson who will serve as executive chairman. Ms. Dillon is being tasked with upping Foot Locker’s digital game. “Ninety-nine percent of our customers connect with us digitally but only 20 percent buy digitally,” Mr. Johnson said. “How can we create a better experience for them to click and buy?”.

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Bed Bath & Beyond is at risk of filing for bankruptcy. How did it get here?

RetailDive

The retailer has lost sales and market share all while experiencing mounting losses. And without a leader at the helm, it faces an inflection point.

Marketing 111
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How to Manage Your E-Commerce Inventory

ChannelAdvisor

If only managing e-commerce inventory was as easy as running a lemonade stand. Low on product? Just make more! The problems arise as you start producing on a much larger scale for a much larger audience. `. Real e-commerce companies must manage multiple moving parts of their business — the most complex of which is inventory management. Keeping inventory updated across multiple channels is hard work, especially during peak selling seasons.

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Customer Value Optimization Agency – what’s the CVO process and how to find the right agency

Omniconvert

See how a successful CVO strategy takes your business from “ok, I might these guys a try” to “amazing company, you just HAVE to check out their products.”. The post Customer Value Optimization Agency – what’s the CVO process and how to find the right agency appeared first on Omniconvert Ecommerce Growth Blog.

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Former Ulta chief Mary Dillon’s arrival as Foot Locker CEO a ‘narrative changer’

RetailDive

Dillon, credited with the beauty retailer's transformation, replaces Richard Johnson as president and chief executive in less than two weeks.

Retail 105
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How to Build an Ecommerce Website: Step-By-Step Guide

eCommerce CEO

Creating an online store from scratch is a daunting task for most business owners, but it can be a breeze with the right tools and. Read more.

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Dollar General hit with nearly $1.3M in workplace safety fines

RetailDive

Federal workplace safety inspectors found a number of violations after visiting three Dollar General stores in Georgia this year.

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Elevate Your Renters’ Journey By Solving These Multifamily Challenges

PERQ

The Multifamily industry, like many other industries, is always evolving. One aspect that remains constant is multifamily properties’ desire to provide their prospects with a seamless renters’ journey and discover the best solutions to do so. To ensure you are providing your prospective renters with the best journey possible, let’s discuss four important challenges multifamily PMCs are currently facing that can be solved with an automation solution, such as the PERQ platform.

Demo 69
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Wayfair lays off 10% of corporate workforce

RetailDive

The online home goods retailer joins others in the industry in reducing headcount in order to manage costs.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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How to Manage Your E-Commerce Inventory

ChannelAdvisor

If only managing e-commerce inventory was as easy as running a lemonade stand. Low on product? Just make more! The problems arise as you start producing on a much larger scale for a much larger audience. `. Real e-commerce companies must manage multiple moving parts of their business — the most complex of which is inventory management. Keeping inventory updated across multiple channels is hard work, especially during peak selling seasons.

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American Eagle tunes into TikTok’s SoundOn for back-to-school campaign

RetailDive

The retailer used the feature to partner with artist Katherine Li on a custom tune that serves as the anthem for the music- and metaverse-oriented effort.

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How Can We Start Work From Home Ecommerce Business?

Ecommerce Guru

Every job-tired person thinks of getting rid of this 9 to 5 work and doing something independently. Then how about coming up with the idea of a work-from-home business opportunity? And that too in the ecommerce business, which is evident to give a lot of profit? Interesting, right? If you think of starting an ecommerce business work from home, you need to think of every aspect that needs to get it started from scratch!

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Walmart eyes payments opportunities

RetailDive

With PayPal’s former CFO on board, the retail behemoth is assessing its prospects in the payments arena near and far.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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ROI on MDM:  Is the Juice worth the Squeeze?

Pivotree Blog

Business value drives decisions. The rule is universal, and applies to every aspect of a business. Even the most promising technology is no exception to this. While there is no doubt about the promise and potential of master data management (MDM), there still exists the need to establish a tangible impact from the lens of business value. The tangible impact, in this case, is return on investment (ROI).

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Beyond Yoga to open its first permanent store

RetailDive

After hosting a summer pop-up shop, the DTC brand has learned which products were popular with customers.

Customer 105
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Start Experimenting with Web3 Now

Pivotree Blog

Untraceable’s Blockchain Futurist Conference was held in Toronto, Canada on August 9-10, 2022. I participated on behalf of Pivotree to find out what retailers and brands should be doing with Web3 (also known as Web 3.0) today. Wikipedia defines Web3 as “an idea for a new iteration of the World Wide Web which incorporates concepts such as decentralization, blockchain technologies, and token-based economics.

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Bed Bath & Beyond taps Kirkland & Ellis for debt help: Bloomberg

RetailDive

The retailer is addressing its balance sheet as it manages flagging sales and a seemingly endless turnaround.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Ecommerce Best Practices to Watch in 2022

Digital Doughnut

There's no doubt that digital buying is growing rapidly. By the year 2040, it’s estimated that 95% of all purchases will be through ecommerce (Nasdaq). That means businesses need to be prepared to provide a stellar online shopping experience if they want to stay competitive.

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Text rises up the ranks for customer communications, but retailers are missing out on the mobile opportunity

365 Retail

While email remains the most prevalent marketing channel amongst retailers and consumers, text is on the rise, latest data from customer engagement platform Wunderkind has found. A Wunderkind survey of over 2,000 UK shoppers has revealed that while email remains the dominant channel for consumers, with 84% saying they find it the most convenient channel for communicating with retailers during the buying journey, a third (32%) say they now find text just as convenient – an increase of 6 percentag

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Judge tells Starbucks to rehire seven pro-union baristas it fired

RetailWire

A federal judge yesterday ordered Starbucks to reinstate seven baristas it fired after they spoke with a local TV station in Memphis about their plans to unionize. Starbucks said that it would appeal the judge’s ruling. Reggie Borges, a Starbucks spokesperson, said that those it fired “violated numerous policies and failed to maintain a secure work environment and safety standards.

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The Weekly Closeout: Saks.com raises more capital and Outdoor Voices could sell itself

RetailDive

The e-commerce entity boosted its ability to borrow money, while the DTC activewear brand is reportedly mulling a sale.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Wendy’s makeover set to begin in 2023

RetailWire

Wendy’s is redesigning its locations with new grills in galley-style kitchens that will run from the front of the restaurant to the back. The locations will also include windows dedicated to pickup orders.

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Three Reasons Why Demand Marketers Should Attend Forrester’s B2B Summit EMEA!

Forrester eCommerce

Forrester’s B2B Summit EMEA returns as a hybrid event this year, offering demand and account-based marketers the opportunity to attend in-person or virtually while also having access to all of the great content on-demand for 90 days post-event. There are over 30 sessions for B2B sales and marketing leaders to choose from. In this blog, […].

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BJ’s turns in strong quarter

RetailWire

Same-store sales at BJ’s Wholesale Club, excluding fuel, rose 7.6 percent in the second quarter. BJ’s CEO Bob Eddy said that customer traffic increased during the quarter helping the chain pick up market share. “Our business model is designed to work well in the current consumer environment where value is king and we believe we are well-positioned for growth by doing what we do best — delivering great value to our members,” Mr.

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BIGTeam Spotlight: How Grace Estle is Elevating the BigCommerce Brand and Herself

BigCommerce

As the only marketer on the BigCommerce engineering team, Grace Estle considers herself a unicorn.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio