Tue.Oct 19, 2021

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Tune Order Management NOW To Create Stellar Customer Experiences This Holiday Season

Forrester eCommerce

Speed, Options, And Transparency Should Guide Holiday-Season Planning Retailers, get ahead of the holiday-season chaos and prepare your order management processes. Guide your holiday logistics planning around: 1) speed; 2) fulfillment options; and 3) transparency to create seamless and stellar experiences for your customers. 1. Speed of retail is a perpetual desire — and consistent […].

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Make it Big 2021: Now Available On Demand

BigCommerce

Our 2021 Make it Big conference was bigger than ever — with more industry legends, global thought leaders and ecommerce…

eCommerce 331
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How to Translate Foot Traffic Into Digital Sales

Kissmetrics

As an entrepreneur, the move towards e-commerce and digital transformation shouldn’t pass you by. The good news is that as a brick-and-mortar business owner, you can promote your website to the foot traffic in and around your store to aid your online visibility and increase digital sales. Perhaps your biggest advantage is you don’t need to spend quite so long building the relationships that turn people into buyers: you’ve already done that.

eCommerce 295
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Finding Success in the Latest Must-Have Fulfillment Model: Curbside Pickup

Retail TouchPoints

Over the past 18 months, retailers have been working hard to figure out how they can continue to meet and exceed customer demand when it comes to receiving orders, all while thinking about the next thing that will come their way. What many have found is that the ability to localize the last mile is a tremendous competitive advantage, especially as many retailers are beginning to entertain options like 10-minute delivery.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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The Best Free and Paid Print on Demand Clothing Companies

Ecommerce Platforms

The best Print on Demand clothing companies are an excellent partner for business looking to grow at speed. With Print on Demand, you can bring your ideas to life with a host of customized products, making it easier to stand out from the competition. At the same time, you get the added benefit of not having to create your products yourself. For business leaders working with POD companies, one of the most common product sectors to focus on is apparel.

Clothing 196
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WSJ: Saks Fifth Avenue Pursuing IPO for its Digital Operations

Retail TouchPoints

Saks Fifth Avenue is reportedly aiming to go public in the first half of 2022 with a targeted valuation of approximately $6 billion , people familiar with the matter told The Wall Street Journal. Saks was last valued at $2 billion in March 2021 when the company split off its ecommerce business from the brick-and-mortar operations, now called SFA. Venture capital firm Insight Partners took a minority stake following the split, when Saks’ sales annual sales were $1 billion.

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Report: Eileen Fisher to Step Down as CEO of Eponymous Company in Early 2022

Retail TouchPoints

Eileen Fisher will reportedly step down as CEO of Eileen Fisher at the beginning of 2022 to focus on design, with the goal of eventually moving away from that role as well, according to WWD. She still plans to remain very involved with the retailer, including continuing to serve as chair of the board, but will step back from day-to-day operations. “I have tried before to let go and it’s just that I’m ready now,” said Fisher in an interview with WWD.

Clothing 278
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UpSellit Awarded “Best Use of Data” at 2021 International Performance Marketing Awards

UpSellIt

UpSellit won the 2021 International Performance Marketing Awards for Best Use of Data! We are incredibly honored to receive this award and are grateful for the dedication our team has shown to earn this recognition. What are the IPMAs? The International Performance Marketing Awards – or IPMAs – recognize companies, campaigns, and individuals who’ve excelled in the performance marketing industry across the globe.

Marketing 128
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Big Lots Targets Potential Workers with Instant Pay and Employee Discounts

Retail TouchPoints

Big Lots is utilizing an on-demand pay service in hopes of both enticing new hires and retaining current employees. The 1,421 -store retailer said it expects to onboard 15,000 employees during the holiday season. The new DailyPay feature will give Big Lots’ store and distribution center workers daily access to earned income so they do not have to wait for a traditional payday.

Events 264
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What the Epic Games vs. Apple Injunction Means for Software Companies

FastSpring

Regardless of whether you believe that Epic Games or Apple won in the recent U.S. injunction, the ruling from U.S. District Judge Yvonne Gonzalez Rogers certainly captured the attention of the mobile development community. “When we heard about it, we just stopped what we were doing,” an app developer told us on a recent call. “It shut down our shop for a while.

Payments 128
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Customer acquisition with email newsletters

Liveintent

Email is a powerful channel for driving one-to-one connections and retention amongst customers. In fact, 59% of consumers say that emails influence their purchase decisions after receiving promotional content. Email is prime for driving customer acquisition efforts, especially as brands look to diversify their acquisition channels beyond social and search and sink their teeth into other platforms that provide reach amongst real, engaged audiences.

Customer 126
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Supplier e-commerce sites failing B2B buyers

Retail Technology Review

B2B suppliers are failing buyers, new research has found, with 52% of e-commerce sites not fully meeting expectations.

eCommerce 142
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Parallel Deals and Goslash Expanded to New Marketplaces and Achieved 165% YOY Growth

ChannelAdvisor

Every company strives to grow its product catalog and customer base. But two companies did so in a dramatic fashion, expanding their combined SKU count to 14 times its original size in 16 months. Parallel Deals and Goslash, owned by Rubal Manocha , wanted to expand beyond the companies’ B2B clients and sell to more consumers via e-commerce marketplaces.

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Amazon touts 1.8M jobs created by sellers as it comes under more congressional scrutiny

RetailDive

The e-commerce giant says small businesses have thrived using its services. But reports found the company prioritizes its own brands at others' expense.

eCommerce 122
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Parallel Deals and GoSlash Expanded to New Marketplaces and Achieved 165% YOY Growth

ChannelAdvisor

Every company strives to grow its product catalog and customer base. But two companies did so in a dramatic fashion, expanding their combined SKU count to 14 times its original size in 16 months. Parallel Deals and Goslash, owned by Rubal Manocha , wanted to expand beyond the companies’ B2B clients and sell to more consumers via e-commerce marketplaces.

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Over 70% of retail sales will come from stores in the next few years: Forrester

RetailDive

Consumers shop more online since the pandemic, but it's more than that — they've grown more digitally savvy, researchers found.

Retail 132
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5 Most Important 2021 Holiday Season Ecommerce Dates | Salsify

Salsify

While many shoppers are content to leave their holiday purchases to the last minute, brands don’t have this luxury. Nothing could be worse than putting off your end-of-year planning.

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Macy's reintroduces in-person Santa Claus visits, but this year they're 'contactless'

RetailDive

All visits are by reservation only, and while children can see the big man in red, the department store is running a "socially distanced experience.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Developing customer segmentation strategy based on the RFM model

Omniconvert

Learn how to choose the right customer segmentation method for your eCommerce store and develop segmentation strategies based on the alternative you chose. The post Developing customer segmentation strategy based on the RFM model appeared first on Omniconvert Ecommerce Growth Blog.

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Tesco launches first checkout-free high street store

365 Retail

Tesco is launching its first checkout-free high street store where shoppers can pick up their groceries and leave without the need for a till. It is the latest retail giant to open a store where checkouts are replaced by high-tech cameras designed to track the items shoppers place in their baskets. The firm’s high street store trial, which it has called GetGo, launches in High Holborn in London on Tuesday.

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Belk launches apparel brand Wonderly

RetailDive

The private label assortment replaces the department store's New Directions brand.

Apparel 129
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Moneysupermarket snaps up cashback site Quidco

365 Retail

Price comparison group Moneysupermarket.com has agreed to buy cashback business Quidco in a deal worth up to £101 million. Moneysupermarket said it will pay £87 million in cash with a further £14 million deferred under the deal to snap up Maple Syrup Media, trading as Quidco. Moneysupermarket.com has agreed to buy Quidco in a deal worth up to £101 million (PA).

Travel 74
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Fast Simon debuts visual search tool

RetailDive

The technology can recognize other objects in an image, allowing merchants to "complete a look" for shoppers by offering related products.

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Pandemic prompts love for own-label amongst European shoppers as price sensitivity rises, Pricer’s data reveals

365 Retail

Pandemic-fuelled price sensitivity is making European shoppers less loyal to brands, prompting shoppers to switch to own-brands rather than private-label products, the latest research from Pricer , the world’s most reliable provider of ESLs (Electronic Shelf Labels), reveals. Original research of over 10,000 European shoppers in Pricer’s latest report – Retail Europe Shopper Outlook 2021 – showed over half (57%) of consumers are more price sensitive now compared to before the start of the

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6 Practical Tips to Help Your Customers Handle Credit Card Declined Codes in Your Retail Store

Korona

Your customer has just finished adding items to their cart, and they are happy with the purchase they are about to make. You take their credit card and insert it into your payment processor machine , but suddenly the screen displays a credit card declined code. Your customer’s credit card is declined, and the payment doesn’t go through. Not knowing what to do next, you cancel the purchase.

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What is Replatforming? How Replatforming Works (w/ Examples)

Fabric Blog

Replatforming Definition. Replatforming is an application migration strategy for transitioning an existing app from a legacy platform to a modern cloud platform to leverage the benefits of a cloud deployment model.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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6 Practical Tips To Help Your Customers Handle Credit Card Declined Codes In Your Retail Store

Korona

Your customer has just finished adding items to their cart, and they are happy with the purchase they are about to make. You take their credit card and insert it into your payment processor machine , but suddenly the screen displays a credit card declined code. Your customer’s credit card is declined, and the payment doesn’t go through. Not knowing what to do next, you cancel the purchase.

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Amazon ramps up hiring effort to onboard 150K seasonal workers

RetailWire

Amazon.com is looking to hire 150,000 workers to help meet demand during the holiday shopping season. The company is promoting starting wages that average $18 an hour, plus $3 more per hour for working nights and weekends. The retail and technology giant is also offering signing bonuses up to $3,000, depending on the location.

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Customer Retention Strategies to Increase Your Repeat Sales and Profits

Ecommerce Guru

It is far more expensive to acquire new consumers than it is to keep existing ones. According to studies, repeat customers may account for more than 40% of a company’s income, and boosting customer retention rates by 5% can boost earnings by 25% to 95%. Also Read: Easy Rules to Write Product Descriptions That Sell What are the best customer retention strategies?

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Retailers call on President Biden to repeal tariffs

RetailWire

The American Apparel & Footwear Association has called on the federal government to end tariffs to help offset rising freight costs. The group, which represents clothing and footwear retailers, has said that the Biden administration’s announcement that the Ports of Los Angeles and Long Beach will remain open 24/7 is just a bandaid on a much larger systemic problem.

Apparel 52
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio