Fri.Dec 11, 2020

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It’s Time Chatbots And Virtual Assistants Play A Bigger Role In The B2B Buyer Journey

Forrester eCommerce

With collective commute times down to zero and face-to-face meetings all but impossible, we’ve seen the B2B buyer journey become an almost exclusively digital experience. It’s time for B2B marketers to close the gaps in their customers’ digital experiences with the assistance of automated conversations created by chatbots and virtual assistants (VAs).

B2B 509
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It’s Time to Consider Ecommerce Subscriptions for Your Online Business

Optimizely

Ecommerce subscriptions are on the rise across all verticals, from Health & Beauty to Sports. (You’d be surprised to see how many fishing subscription boxes exist!) When Amazon introduced its convenient Subscribe & Save feature, news outlets quickly labeled it as the smartest way to save money, and consumers hailed it for its convenience. Today, if you want to keep up with Amazon, you need to consider transforming your brand’s selling strategies into subscriptions to meet your customers’

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The Grand Trine Redux: Achieving More Effective B2B Marketing Post-Pandemic

Forrester eCommerce

A grand trine in astrology occurs when three planets are exactly 120 degrees apart. In her latest blog post for Forrester, Phyllis Davidson shares how three elements are coming together to fuel more effective B2B marketing. Check out the blog post and attend the webinar – you don’t need a telescope to see this grand trine!

B2B 483
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Report: Major Retailers Ready to Distribute COVID Vaccine This Month

Retail TouchPoints

Walgreens , CVS Health and Walmart have shared their plans for administering COVID-19 vaccines as soon as they are approved. A Food and Drug Administration panel approved emergency use of the Pfizer-BioNTech vaccine on Dec. 10, according to The New York Times. If, as expected, the agency quickly accepts the panel’s recommendation, a limited number of vaccine doses could be available by next week.

Retail 279
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Google Buys Actifio — Who Knew Backups Were So Juicy?

Forrester eCommerce

Last week, Google announced the acquisition of Actifio and plans to integrate Actifio’s technology as a first-party data protection solution akin to Azure Site Recovery. In comparison, AWS’s CloudEndure Disaster Recovery and Azure Site Recovery are more limited in functionality and scope than the capabilities Actifio gives Google. Google Cloud Platform (GCP) plus Actifio could […].

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[Holiday Season 2020] Social Commerce for eCommerce Businesses

lateshipment

Holiday season 2020 will differ from all previous holiday seasons. Due to COVID-19 pandemic, most people will stay away from crowded shopping malls. They will choose to shop online and will use social media websites to discover gift ideas. If you run an eCommerce business, you can greatly benefit from this trend. All you need to do is to increase your brand visibility and build an effective social commerce campaign.

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Exclusive Q&A: Can Anything Slow the Amazon Behemoth?

Retail TouchPoints

Amazon ’s dominant role in ecommerce — and in retail as a whole — isn’t likely to diminish any time soon. In fact, according to Robin Gaster, PhD, author of the forthcoming book Behemoth, Amazon Rising , Amazon’s share of the total ecommerce market could reach as high as 60% to 65% during the coming decade. That ecommerce market, fueled by the long-term impacts of COVID-19 and the general global shift toward online commerce, is likely to be three times the size it was in 2019.

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[eCommerce 2021] Social Commerce for Businesses

lateshipment

Running an eCommerce business is hectic, no doubt. However, there are certain aspects that make it interesting. One such being the relatively new but growing trend of social commerce. eCommerce business owners can greatly benefit from this trend. All you need to do is to increase your brand visibility and build an effective social commerce campaign.

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Bed Bath & Beyond Pushes Same-Day Delivery, BOPIS With Holiday Promotions

Retail TouchPoints

Bed Bath & Beyond will make free same-day delivery available for all Bed Bath & Beyond and buybuy BABY orders over $39 from Dec. 14-16, 2020. The retailer also will encourage curbside and buy online, pick up in-store (BOPIS) purchases from Dec. 17 through Dec. 24 with a 20% discount off these orders to ensure shoppers get their gifts before Christmas.

Gifts 230
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24 Best Ecommerce Quotes for Digital Sellers

FastSpring

Everybody likes a good quote. Whether it’s a simple self-care reminder or a cheesy line from a movie. We love reading and sharing these small snippets with one another. But as a digital seller and online business owner, sometimes you need a quote that gives you more than warm, fuzzy feelings. You need something that makes you think about your digital business in a new way, renews your motivation, and helps you be more innovative.

eCommerce 147
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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DSW Parent Company Likely to Close 50 to 80 Stores

Retail TouchPoints

Footwear and accessories company Designer Brands expects to potentially close 10% to 15% of its stores, representing approximately 50 to 80 locations, according to company executives on an earnings call. The retailer operates 524 DSW Designer Shoe Warehouse stores in the U.S. and 150 locations in Canada under The Shoe Company , Shoe Warehouse and DSW banners.

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Sendinblue vs MailerLite (Dec 2020): Which to Choose?

Ecommerce Platforms

If you're embarking on the mission that's finding the best marketing platform for your business, you'll know already there are plenty of email marketing software to choose from! In light of that, we're going to make your life a tad easier by comparing two of the industry's most well-known names: Sendinblue and MailerLite. There's lots to discuss, so let's jump straight in!

Live Chat 104
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Ethical Sourcing of Consumer Data: Obstacles and Considerations

Retail TouchPoints

“Rogue actors and even governments have taken advantage of user trust to deepen divisions, incite violence, and even undermine our shared sense of what is true and what is false. This crisis is real. It is not imagined, or exaggerated, or crazy.” – Tim Cook , CEO of Apple. Data is the fuel for modern-day businesses, and similar to irresponsible usage of fossil fuels, unethical data collection, processing and management can have negative impacts.

Consumer 174
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Birds Eye rolls out recycled vegetable packs

TalkingRetail

Birds Eye is launching recyclable packaging for its vegetable products to remove 379 tonnes of non-recyclable material from the market annually. The new packaging is available now across Birds Eye’s Field Fresh range, including Supersweet Sweetcorn, Garden Peas & Sweetcorn, Select Mixed Vegetables, and Country Mixed Vegetables, as well as Birds Eye’s Garden Pease and.

Marketing 119
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Walmart looks to play role in COVID-19 vaccine rollout

RetailDive

The retailer is forging agreements with states to administer the vaccine once available and is making sure its pharmacies are equipped to handle doses.

Retail 130
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Full Suite Monolith or Best-of-Breed Solution- Part 2: Cost

GetElastic

Choosing between a Full Suite Monolith or Best-of-Breed Solution can be a difficult discussion. Some brands are looking for an all in one solution while other brands are looking for a more customizable solution. So which will be the right fit for you? In this episode of Taco 'Bout Composable Commerce, Devon Hillard from Black Magic Consulting gives us the first consideration for choosing full suite monolith or best-of-breed solution: Cost.

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'Trouble brewing' for malls, including Brookfield and Simon: S&P Global

RetailDive

The pandemic has worsened the situation for mall owners and given retail tenants leverage, and so-called "A" centers haven't been spared.

Retail 124
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Breaking Down Buck Mason's E-Commerce Site [Video]

Fabric Blog

In this episode of Coffee + Commerce we break down Buck Mason’s e-commerce site with Faisal Masud. Faisal is our CEO here at Fabric and was previously the director of AmazonBasics and the CTO at Staples.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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After landing $1B in revenue, Lululemon preps for footwear launch

RetailDive

The pandemic has proved no obstacle to the retailer's growth plans, as revenue grew 22% and digital comps rose an astonishing 94%.

Retail 117
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Retailers face major price hikes if Brexit talks fail, BRC warns

TalkingRetail

The British Retail Consortium (BRC) is warning that supermarkets and their customers will face a £3.1bn “tariff bombshell” if the UK and EU can’t agree a free trade deal. In May, the UK published its new tariff schedule, which will apply from 1 January 2021 if a deal is not agreed. Under the schedule, 85%.

Retail 84
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Chico's rolls out same-day delivery

RetailDive

With more consumers shopping online this year, Chico's and its sister brands join other retailers in launching services to fulfill orders quickly.

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Nottinghamshire village welcomes new Spar store and forecourt

TalkingRetail

Blakemore Trade Partners has teamed up with car dealership owners Duncan and Lisa Betts to open a new Spar store and forecourt in Lowdham, Nottinghamshire. The husband and wife converted the old workshop into their dealership showroom and their old showroom into a 2,000sq Spar store with a Gulf-branded forecourt over five weeks. The couple.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Bridal retailer Avery Austin debuts e-commerce, try-at-home model

RetailDive

Wedding retailers have unveiled digital tools throughout the year as COVID-19 keeps customers from shopping in-store.

eCommerce 107
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Sainsbury’s and Simply Fresh to extend partnership

TalkingRetail

Symbol group Simply Fresh and Sainsbury’s have confirmed plans to roll out their strategic supply partnership across the independent retail sector. Sainsbury’s began a trial of its wholesale delivery service with Simply Fresh at the start of 2020, providing branded and own-label products to two of the group’s stores, in London and Kenilworth, Warwickshire.

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Costco reports strong comps, net sales as foot traffic recovers

RetailDive

The retailer saw e-commerce sales rise 86.2% during the quarter.

eCommerce 114
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Applegreen receives possible cash offer for company

TalkingRetail

Roadside convenience retailer and forecourt operator Applegreen has revealed that it is in advanced discussions with a consortium in relation to a possible cash offer for the company. The inquiry comes from a consortium including B&J Holdings – a 41% shareholder in Applegreen that represents the holdings of Applegreen’s founders Robert Etchingham and Joseph Barrett.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Retail Therapy: Ikea flatpacks its way into the holidays

RetailDive

The Swedish furniture retailer created a kit to transform some of its most famous furniture pieces into easily assembled sweet treats.

Retail 94
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BP Pulse agrees deal for electric vehicle charging technology

TalkingRetail

Electric vehicle (EV) charging infrastructure provider BP Pulse and FreeWire Technologies, a company specialising in EV charging and power solutions, have signed an exclusive technology-sharing deal. The agreement enables BP Pulse to deploy FreeWire’s Boost Charge technology in its operations across the UK. The technology enables faster and more widespread charger deployment thanks to the battery-integrated.

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Chico's to offer same-day delivery

RetailDive

With more consumers shopping online this year, Chico's and its sister brands join other retailers in launching services to fulfill orders quickly.

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Ferrero unveils product updates for Spring 2021

TalkingRetail

Ferrero has added several new products to its 2021 spring confectionery portfolio, including new launches and packaging updates for Easter and Valentine’s Day, supported by a £5.8m advertising investment. New for Easter is a new range of licensed toys for the Kinder Surprise 100g egg (£6.

Toys 69
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio