Fri.Mar 27, 2020

Customers Are Staying Home — So Prioritize Digital UX

Forrester eCommerce

Your customers are stuck at home so it’s suddenly more important than ever to get digital experiences right. Redirect funds to 1) scale up your design team, 2) hire outside help where needed, 3) rigorously review your UX so you can make it better, and 4) update and sharpen your UX expertise.

Adjusting to the New (Ab)Normal


Without question this is a time of uncertainty and anxiety throughout the world. Our thoughts have shifted, with a primary focus on the health of their family, friends, and co-workers. We’re experiencing the sudden reality of isolation, with more than 2 billion people staying at home.

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Future Of Retail 2020: Retailers Will Create Bold Employee Experiences

Forrester eCommerce

To understand how Forrester’s predictions will unfold in the retail industry in 2020, my colleague Madeline Cyr and I interviewed experts within Forrester for our “Applying 2020 Predictions To Retail” series.

Who’s Here’s Everything You Need to Know

Ecommerce Platforms

If you are a manufacturer, wholesaler, distributor or otherwise engage in B2B sales, you can’t help but notice the trend to more online sales. That’s because today’s buyers rely more and more on the internet to do their product research.

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3 Signs You Need A Self-Service Consumer Insights Solution

Understanding consumers can be a complex task. Consumer research can be a lengthy process–whether it’s manual research or configuring and training first generation AI machines on what to look for in consumer feedback.

Mend The Gap Between B2B Buyers And Sellers With Us At Summit NA

Forrester eCommerce

A lot has changed in the past few weeks, but what hasn’t changed is the high-quality and innovative research we’re bringing you at Summit NA this year.

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More Trending

The Updated China Tech Market Forecast In Light Of COVID-19

Forrester eCommerce

(This blog was coauthored with Han Bao, senior research associate) We have already seen an economic slowdown in China in 2019. The national reforms to move from rapid growth to quality growth and the trade war between the US and China both played an important role in it.

Conversion Optimization During COVID-19

ROI Revolution

Published March 27, 2020. Are We Experiencing the “New Normal” or a Temporary Behavior Shift? Is consumer behavior in the current crisis an indicator of things to come? Short answer: Yes. Ecommerce shopping has been steadily increasing year-over-year for the last decade.

9 Advanced eCommerce Marketing Strategies for Medium or Large Online Stores to Use in 2020

Inflow Insights

Editor’s Note: As we navigate a new normal amid the coronavirus pandemic, these are tried and true eCommerce marketing strategies and methods that have proven effective even as businesses change.

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The Impact of COVID-19 on E-Commerce GMV, Part 2


Since our prior post last week (with data from January 1 – Mar. 17, 2020), more communities around the world have been locked down and more people are working from home.

Realizing ROI in an Omnichannel Rich Retail 4.0 Environment

Welcome to Retail 4.0. This is the land of opportunity where retailers connect with shoppers and drive sales in a way like never before. With this eBook, you’ll learn about the advanced technologies that are available to create a seamless integrated omnichannel experience.

How COVID-19 Is Impacting Ecommerce | Salsify


COVID-19 has ushered in sweeping changes for how we purchase products, with the most notable factor being the expansion of social distancing practices. Of our “traditional” patterns of consumer behavior, which — if any — will return? Walmart Food & Beverage Featured Trend Watch Data Insights

3 Local SEO Tips To Boost Traffic


As the algorithms for Google and other search engines continue to evolve to provide more accurate results for visitors, brands are becoming increasingly concerned with having a leg up on the competition. The simple solution: local SEO.

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Marketplace Policy Updates During COVID-19


[Editor’s note: This post will be updated as more information becomes available]. The impact of the COVID-19 pandemic continues to evolve, and many marketplaces are forced to make adjustments to their policies and seller communication.

What’s the Difference Between Workflows and Approval Processes in Salesforce?

Onilab User Guides

Salesforce has proven itself to be a powerful platform for optimizing work processes and boosting sales. Luckily, it offers numerous useful automation tools for these purposes. In this piece, we’d like to dot the i’s regarding the distinctive features of Salesforce approval processes and workflows.

Real-time Personalization Guidebook: 10 Tips to Improve eCommerce Conversions

Conversion rate remains the most important metric for measuring success. This guidebook reveals 10 tips to improve eCommerce conversion rates, and insight into how an AI-powered personalization platform can dramatically improve performance.

[UK Blog] 3 Forces Shaping Global Retail During COVID-19


On Monday night, during his evening address, British Prime Minister Boris Johnson put in place the UK’s strictest measures to date — the closest to a lockdown the country has seen.

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How to Keep Orders Shipping Despite a Pandemic


How do you keep orders shipping during a global pandemic, possibly amid shelter-in-place orders from the government? Today I talk with Aaron Rubin of ShipHero about how to navigate the complexities of ensuring your products get out the door in a COVID-19 world.

Using Virtual Apartment Tours to Get More Leases: The Bridge Podcast


The post Using Virtual Apartment Tours to Get More Leases: The Bridge Podcast appeared first on PERQ. Blogs Multifamily PERQ Podcast multifamily leasing multifamily tours Realync video touring virtual apartment tours

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The Bridge Podcast Launches New Season on Digital Sales


If you’re a new listener to The Bridge podcast, welcome! For those of you who are returning, thank you for your support! You got us into the top 20 marketing podcasts on iTunes! The world of social distancing and self quarantining are the new.

Tips For E-Commerce Best Practices

An infographic listing the best practices companies can follow to bolster their e-commerce website.