Retail TouchPoints
JANUARY 10, 2022
Steve Madden and Dolce Vita have each partnered with recommerce solution provider Recurate to launch peer-to-peer resale marketplaces designed to boost circularity for their respective footwear brands. Steve Madden’s “Re-Booted” and Dolce Vita’s “Re:Vita” programs will let customers sell their preowned shoes directly on each retailer’s respective site.
Forrester eCommerce
JANUARY 10, 2022
The era of AI is coming, and AI applications are sprouting everywhere — from AI applications that are already widely embedded in enterprise business scenarios to massive models containing trillions of parameters that are ready to solve complex problems. They are also crossing into the physical world, from data centers to factory floors, customer touchpoints, […].
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Retail TouchPoints
JANUARY 10, 2022
JD.com has entered the autonomous store space in Europe with the launch of two omnichannel cashierless stores in the Netherlands. The Ochama shops, located in Leiden and Rotterdam, carry everything from food to home furnishings and are operated entirely by robots. Shoppers can use the Ochama app to order products prior to their visit, and then automated vehicles and robotic arms will pick and sort the order, according to CNBC.
Forrester eCommerce
JANUARY 10, 2022
Customer data platforms (CDPs) are among marketers’ top marketing technology (martech) priorities in Asia Pacific (APAC). According to data from Forrester’s 2021 Global Marketing Survey, 23% of B2C marketing decision-makers in APAC already use CDPs, and 26% plan to do so in the next 12 months — the most cited of the 20 martech options […].
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
JANUARY 10, 2022
As your business grows, so too will the customer support tickets, making it critically important that you scale your support team alongside your customer or order growth. Why? Because customer service could make or break your company’s success: 68% will pay more for products and services from a company with good customer service. Around half of customers would switch to a competitor after just one bad customer experience. 90% of customers say an “immediate” response is vital when they have a cus
Forrester eCommerce
JANUARY 10, 2022
Canceling A Brand Is Personal A combination of hot takes, social media, and divisive partisanship has proliferated cancel culture across society. Now, anyone and anything can be on trial for “cancellation” in the court of public opinion. In some cases, cancel culture is regarded as consequence culture — conscious appeals for accountability. In other cases, […].
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Ecommerce Platforms
JANUARY 10, 2022
Amazon sellers require all the analytical help they can get to compete with other sellers, locate popular keywords, and improve their product selections. That's why we highly recommend reverse ASIN (Amazon Standard Identification Number) tools to boost keyword research effectiveness. Overall, the best reverse ASIN tools offer features to pursue keywords that are bound to provide profits.
RetailDive
JANUARY 10, 2022
Styling guidance was supposed to help turbocharge subscription box sales. That didn't work out, but it doesn't mean the service isn't valuable.
Ecommerce Platforms
JANUARY 10, 2022
Solidus.io is a community-centered, open-source eCommerce framework that's 100% free to use. It’s powered by the ruby on rails framework and maintained by a passionate community of web developers. Initially, it was designed to help businesses, brands, and developers create unique and fully customizable eCommerce platforms. That said, here in this Solidus review, we're taking a deep dive into what this platform has to offer, how to use it, and our verdict on who this software would best suit. .
RetailDive
JANUARY 10, 2022
At the dawn of the 21st century, the 160-year-old retailer expanded amid the sector's steep decline. What now?
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Steve Dennis
JANUARY 10, 2022
It all started nearly a year ago with news that Saks was pondering spinning out its e-commerce operations from its legacy brick-and-mortar business. And as the stock market moved ever higher—and digitally native darlings like Warby Parker and Allbirds went public at (arguably) frothy valuations—Macy’s and Kohl’s were all said to be considering similar moves.
RetailDive
JANUARY 10, 2022
From the return of Macy's Santa visits to augmented reality stores, holiday shopping took on a new form.
Smile.io
JANUARY 10, 2022
It seems like January is always the time of year when people are motivated to try new things. It’s a new year, a fresh start and the commitment to those New Year's Resolutions are in full swing. But let’s be fair–we’ve all had those years when January creeps up on us and before we know it, it’s January 15th and we have no idea what we want to accomplish for the year.
RetailDive
JANUARY 10, 2022
Around three years after filing for bankruptcy, the retailer is eyeing the public markets with growing losses and $1.2 billion in long-term debt.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
365 Retail
JANUARY 10, 2022
A former Big Issue vendor who now runs his own multi-million pound sustainable fashion firm has spoken about how his time selling the magazine helped him start his business. Philip Waltham sold the magazine for three years in Clerkenwell and Hampstead in London after running away from his Hull home as a teen to escape his drug addiction. The 44-year-old, whose firm Bulk Vintage Wholesale now turns over £9 million a year, said: “The Big Issue helped me put money in my back pocket and feed myself.
RetailDive
JANUARY 10, 2022
Breaking down the text marketing strategies for top DTC brands such as Princess Polly, LSKD and more.
365 Retail
JANUARY 10, 2022
Marks & Spencer is expected to reveal its strongest Christmas in years as investors look for further signs the retail giant has turned a corner following its major transformation plans. Despite dropping out of the FTSE 100, the high street stalwart had a strong year, with its share price lifting by almost 80% in 2021. Shareholders are in strong spirits after recent trading upgrades and will be hoping for more positive news when it announces its Christmas trading update on Thursday January 13
RetailDive
JANUARY 10, 2022
Beginning with Las Vegas this month, the musician's lingerie brand will open its first locations sometime early this year.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Kibo
JANUARY 10, 2022
Everyone wants to give their customers the best, most relevant experiences possible, However, serving up personalized experiences across a customer base that spans continents, generations, and cultures, and runs into the hundreds of thousands, is a tough challenge for any organization. . Kibo and Quantum Metric have partnered to produce this 9-page ebook that explains what’s required of a modern data analytics and personalization regime.
RetailDive
JANUARY 10, 2022
Learn the four imperatives that B2B e-retailers must consider in 2022.
365 Retail
JANUARY 10, 2022
Aldi has hailed its “best ever” Christmas after a jump in December trading as it also pledged to keep prices low amid a crunch on customers’ budgets. The discount supermarket chain said sales increased by 0.4% compared with the same month last year, when grocery stores had been buoyed by lockdown measures affecting hospitality firms. Aldi claimed that figures from research firm Kantar show it was the “only major supermarket” to increase its sales for December.
Fabric Blog
JANUARY 10, 2022
The order fulfillment process is complex, especially in today's world, where customers expect speedy deliveries and an excellent shopping experience. Therefore, companies use several tools to streamline the order fulfillment process.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
365 Retail
JANUARY 10, 2022
Supermarket Morrisons is to scrap “use by” dates on most of its milk in a bid to reduce food waste. From the end of January, the retailer will instead place “best before” dates on 90% of its own-brand milk and will encourage customers to use a sniff test to check quality. It believes the move will stop millions of pints of its own-brand milk from being thrown away every year.
RetailWire
JANUARY 10, 2022
Take-Two Interactive has agreed to acquire Zynga for more than $11 billion in a deal that will bring together the makers of Grand Theft Auto and Farmville. “This strategic combination brings together our best-in-class console and PC franchises, with a market-leading, diversified mobile publishing platform that has a rich history of innovation and creativity,” said Strauss Zelnick, Take-Two’s chairman and CEO.
365 Retail
JANUARY 10, 2022
Rolls-Royce Motor Cars achieved a record year for sales in 2021, driven by the Ghost model. The BMW-owned firm said it delivered 5,586 cars last year, up 49% on 2020. The company said there was “high demand for all models”, particularly the Ghost and Cullinan. Bespoke commissions were also at record levels, Rolls-Royce said. A phenomenal year – Torsten Muller-Otvos, Rolls-Royce.
RetailWire
JANUARY 10, 2022
Restaurants are being forced to close and cut hours due to a lack of staff as workers isolate after becoming infected with COVID-19 or being exposed to someone with the virus. Those restaurants that are in operation are struggling to keep up with orders with reduced staff.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
365 Retail
JANUARY 10, 2022
Workers at Sainsbury’s and Argos are to receive a pay rise under a £100 million investment in staff. Basic hourly pay for store employees will increase by 5.3%, from £9.50 to £10 an hour, in recognition of the “extraordinary work” they do for customers. Sainsbury’s is investing £100m in colleague pay and benefits, increasing base rates of pay and offering more regular colleague discount increases.
Ecommerce Guru
JANUARY 10, 2022
Launching an e-commerce business through very little investment from any location is straightforward. If you are thinking about how to sell online in India, then continue reading the article. Recommended: Get an Amazon Training at just Rs.99 Things to consider before creating an online boutique Passion If you have passion in any business category, you can start a boutique with that particular category.
RetailDive
JANUARY 10, 2022
The athleisure seller's CEO said that the pandemic has limited capacity, staff availability and, in some places, store hours.
Mi9
JANUARY 10, 2022
NEW YORK and MIAMI, January 7, 2022 – Mi9 Retail has been recognized by Retail Today magazine as a leader in the Merchandising category in Retail CIO Radar 2022, a first-of-its kind annual list of the most innovative and transformative retail technology solution providers. In making this selection, Retail Today’s editorial team analyzed the universe of Retail solutions in 16 categories—scanning nearly 7,000 applicants and nominees.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
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