Retail TouchPoints

APRIL 8, 2022

Google is not a retailer or a marketplace, and it doesn’t want to be — the company is very clear about that. And yet the tech giant continues to roll out new features that feel very marketplace-esque. Some of the latest include a price optimization tool for online sellers, AR try-on for beauty products and advanced data insights for merchants. But there is one big difference between Google and the leading online marketplaces— Google offers all this to merchants for free.

Merchant Services 274

Merchant Services Shipping Costs Small Business Retail eCommerce 274

Forrester eCommerce

APRIL 8, 2022

Cyber insurance is only one component of a bigger enterprise cybersecurity risk management program. However, the cyber insurance market has been on a roller coaster, with skyrocketing premiums, changes in coverage, and a demand for policies that outweighs available supply. After years of affordable and readily available policies, the ubiquity of cyber insurance combined with […].

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Supplies Management Marketing 195

Retail TouchPoints

APRIL 8, 2022

These days it takes about everything businesses have just to get goods on shelves. Product inventories have fallen to historic lows. Goods are held up by shipping container shortages, congested ports and a long-simmering lack of truck drivers that’s worsened with unprecedented resignation and retirement rates. These and other breakdowns along the complex global supply chain have caused shipping costs to soar and other expenses like warehousing, marketing and packaging to skyrocket as well.

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Shipping Costs Shopping Carts Supplies Shipping 273

lateshipment

APRIL 8, 2022

Analysts expect the value of the business-to-customer (B2C) market to reach over $7 trillion in 2030. The continued increase of e-commerce enterprises will make it more challenging for companies to stand out from the rest. Brand identity will undeniably help businesses achieve the goal of automatic recognition, but it needs to be applied consistently to all their marketing efforts.

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eCommerce Merchant Services Social Media Customer Retention 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

APRIL 8, 2022

Beauty and skincare brand The Body Shop has brought its in-store refill program to a number of U.S. locations, with plans to expand the waste-reduction campaign to 49% of the country’s locations by the end of 2022. Stores in Austin, Texas, Atlanta, Chicago, Denver, Los Angeles, New York and Orlando will offer the refill service for body, hair and hand care products, including shower gels, shampoos, conditioners and hand washes.

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Customer Marketing Retail Customer Experience 252

Digital Doughnut

APRIL 8, 2022

As technology evolves, so do design trends and every year, mobile users expect something new from their apps. From Augmented Reality to powerful AI bots - learn about what's trending in mobile UX/UI in 2022 and further.

Mobile 111

Mobile Technology Customer Experience Customer 111

ChannelAdvisor

APRIL 8, 2022

This is the final installment in our new, weekly blog series on multichannel commerce. Missed the first few blogs? Read How to Connect to the Right Channels , Market at the Right Time , Sell Wherever Consumers Shop and Fulfill Customer Expectations. . If the last two years have taught us anything, it’s that things can change — FAST. This is especially true for consumer preferences and behaviors.

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Multichannel Channel eCommerce eCommerce Platforms 98

Retail TouchPoints

APRIL 8, 2022

Chinese on-demand delivery platform Dada Group is beefing up its 415 Intra-City Shopping Festival, a sales event focused on quick delivery offerings taking place April 8-17, 2022. This year’s event will feature more than 150,000 offline stores participating across 1,700 cities and countries, the debut of Dada’s new autonomous delivery initiative and a co-hosting partnership with Chinese ecommerce giant JD.com. .

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Food and Beverages Electronics Events Mobile 229

RetailDive

APRIL 8, 2022

The sporting goods retailer brought on four brand ambassadors to replace Carrie Underwood, while the mass merchant is offering sellers discounts on commission rates.

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Sporting Goods Retail 100

Retail TouchPoints

APRIL 8, 2022

A former Illinois-based employee of PetSmart has filed a putative class action against the pet goods retailer, accusing the company of violating the state’s Biometric Information Privacy Act (BIPA) by collecting employees’ voiceprints in ways that could leave them open to identity theft. According to the 2008 Illinois BIPA law, the “collection, use, safeguarding and storage of biometrics” — such as voiceprints — by a private entity must be regulated due to the access they afford to sensitive per

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Retail Information Technology Management 203

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

ChannelAdvisor

APRIL 8, 2022

This is the final installment in our new, weekly blog series on multichannel commerce. Missed the first few blogs? Read How to Connect to the Right Channels , Market at the Right Time , Sell Wherever Consumers Shop and Fulfill Customer Expectations. . If the last two years have taught us anything, it’s that things can change — FAST. This is especially true for consumer preferences and behaviors.

Multichannel 96

Multichannel Channel eCommerce eCommerce Platforms 96

GetElastic

APRIL 8, 2022

We’re proud of our culture at Elastic Path. In our ongoing series, Inside Elastic Path, we focus on various departments and roles within the company to give you a snapshot of the talented and passionate people who define our culture. And we don’t forget to have fun while we’re at it. This month’s interview comes to you from the Partners & Alliances group.

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Outdoor Travel Reference eCommerce 78

ROI Revolution

APRIL 8, 2022

Amazon Prime Day is Amazon’s annual major sales event that offers Prime members major deals and discounts (called Lightning Deals) on a wide range of products. The major sales event started in 2015 as a celebration of the online retailer’s 20th anniversary. Typically, Prime Day takes place in mid-to-late July, with Amazon announcing the dates to customers just a few days before.

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Beauty and Health Consumer Electronics Apparel Events 78

GetElastic

APRIL 8, 2022

We’re proud of our culture at Elastic Path. In our ongoing series, Inside Elastic Path, we focus on various departments and roles within the company to give you a snapshot of the talented and passionate people who define our culture. And we don’t forget to have fun while we’re at it. This month’s interview comes to you from the Partners & Alliances group.

Outdoor 78

Outdoor Travel Reference eCommerce 78

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailDive

APRIL 8, 2022

Research suggests teens prefer Coach and Louis Vuitton for handbags. Nike was once again crowned the No. 1 apparel brand for teens.

Apparel 103

Apparel 103

Ecommerce Guru

APRIL 8, 2022

Are you an online seller or want to be one? If yes, then this blog is for you. For several years, traditional businesses have tried their tactics with the latest changes in technologies according to the period. And same goes with ecommerce business. Online business constantly changes as soon they observe any change in the current scenarios. In 2021, we noticed some of the changes in the ecommerce business that helped many online vendors.

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eCommerce Blog Technology 52

RetailDive

APRIL 8, 2022

The company, which owns DSW and The Shoe Company, says that it has transformed from a retailer to a brand builder.

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Retail 103

RetailWire

APRIL 8, 2022

Amazon.com is alleging that the Amazon Labor Union “threatened employees to coerce them into voting yes” in the recent labor election. The company has until 11:59 to file its objections with the National Labor Relations Board.

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Article 52

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

APRIL 8, 2022

The former head of the department store company has been accused of transferring billions of dollars in assets to himself.

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Department Stores 97

RetailWire

APRIL 8, 2022

A growing number of blue collar workers are leaving their hourly jobs behind to take positions in software and information technology. Companies are dropping some of the prequalifications they had in place for new hires and adding training programs to onboard new hires.

Technology 52

Technology Information Article 52

RetailDive

APRIL 8, 2022

Fierce competition for drivers and high inflation are pushing employers to raise wages and provide other incentives.

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Other 97

eCommerce CEO

APRIL 8, 2022

At a high level, the WordPress membership plugin can run a successful member-focused online business. However, there are a lot of other practical, often small, Read more.

Other 52

Other 52

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailWire

APRIL 8, 2022

A study that tested 699 cows at a slaughterhouse that processed cattle raised without antibiotics found that 26 percent tested positive for antibiotics. “These findings suggest that today’s RWA labels lack integrity,” wrote authors Lance Price, Laura Rogers and Kevin Lo in an Science magazine article.

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Magazine Article 40

eCommerce CEO

APRIL 8, 2022

Though blogging has a reputation as being the ideal online job, doing it professionally is managed much like you would manage any other type of. Read more.

Blog 52

Blog Management Other eCommerce 52

RetailWire

APRIL 8, 2022

Kroger changed its at-pump prompts to make sure that members of its fuel rewards program didn’t lose discount points from the previous month. The new program, however, has led some of the chain’s customers to mistakenly think that they’ve lost points.

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Customer Article 40

eCommerce CEO

APRIL 8, 2022

When you create a blog for the first time, you’re likely not so focused on the time spent writing each great post. After all, it’s. Read more.

Blog 52

Blog eCommerce 52

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

RetailWire

APRIL 8, 2022

A practice known as tip baiting — customers entering a large tip for shoppers only to zero it out later — is being addressed by Instacart. Instacart said it will now cover the cost of a shopper’s trip up to $10 should a customer engage in tip baiting.

Customer 40

Customer Article 40

eCommerce CEO

APRIL 8, 2022

Blogging is often presented as a thing you need to do if you’re running a business online. It’s just another part of your content marketing. Read more.

Blog 52

Blog Presentation Marketing eCommerce 52

RetailWire

APRIL 8, 2022

Jennifer Abruzzo, general counsel for the National Labor Relations Board, yesterday issued a memorandum that the widespread practice by employers to mandate workers attend anti-union meetings is illegal under federal law. “This license to coerce is an anomaly in labor law, inconsistent with the act’s protection of employees’ free choice,” Ms. Abruzzo said in a statement.

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Article 40

eCommerce CEO

APRIL 8, 2022

Putting together a new blog means weighing your options. What will the subject be? What will the design look like? What will you name it? Read more.

Blog 52

Blog eCommerce 52

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail