Wed.Oct 02, 2024

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What Are The Best Digital Marketing Services? Our eCommerce Answer

Groove

For an eCommerce business, online presence is everything. It drives prospective customers to your site, compels them to stay, and convinces them to convert. Digital marketing services are vital to establishing, maintaining, and improving your online promotional efforts, and entrusting an agency with those tasks can lift a significant burden from your internal teams.

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Pinterest Promises New Era of Advertising Performance (without Losing the Positivity)

Retail TouchPoints

At its annual advertiser summit this week, Pinterest presented a pin-worthy pitch to marketers — that the platform has grown its audience and improved advertising performance without sacrificing its feel-good vibe. The pre-recorded event featured a fitness theme with humorous video montages set at the “Pinterest Performance Center,” a fictional athletic facility for digital marketers.

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Visa Risk And Identity Solutions Acquires Fraud Management Vendor Featurespace

Forrester eCommerce

Last week, Visa announced the acquisition of Featurespace, a UK-based enterprise fraud management and anti-money-laundering (AML) vendor. Forrester estimates the acquisition price to be between $350–450 million. Founded in 2008, Featurespace employs over 400 people.

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New Simon Campaign Touts Malls’ Multi-Generational Appeal

Retail TouchPoints

Mall operator Simon has unveiled its Meet Me @themall campaign, blending ’80s and ’90s nostalgia to capture Gen Z’s enthusiasm for in-person shopping and all things retro. The campaign is now live on premium streaming services including Netflix, Peacock, Hulu and Disney+ as well as on Instagram, YouTube, TikTok , Simon’s owned channels and in its shopping centers across the U.S.

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Omnichannel E-Commerce: Drive More Revenue at Less Cost

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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What To Do With The New Customer Experience Management Standards

Forrester eCommerce

In recognition of CX Day 2024, Bain & Company, in collaboration with Kantar and Qualtrics, released a new set of global standards for customer experience teams.

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Transforming Retail Experiences Through Digital Signage

Retail TouchPoints

Signage is everywhere. Every interaction between a consumer and a brand is part of the overall retail experience. This could be a billboard or advertisement on the street, the look and feel of a storefront design, or the physical and digital displays within a shop. They even influence how employees engage with customers and deliver value. Understanding each of these touch points is critical for retailers to create the experiences that consumers desire.

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More Trending

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Luggage Brand Béis Rolls Out Resale Offering

Retail TouchPoints

Seeking to score in the fast-growing resale market, luggage brand Béis has launched Second Béis using the Trove platform. The ecommerce experience from Trove, which acquired the full-service resale platform Recurate in August 2024 , includes mixed-cart functionality that allows customers to combine both new and used products in a single checkout. Powered by Trove resale operations and Shopify integration technology, Second Béis offers a seamless shopping experience for gently used roller bags, b

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Lidl Commits to Net-Zero by 2050 with New Climate Targets

365 Retail

Lidl, one of Europe’s largest food retailers, has announced its commitment to achieving net-zero by 2050 as part of its international corporate social responsibility (CSR) strategy. This latest move outlines Lidl’s ambitious climate targets across its own operations and supply chain, reinforcing its dedication to embedding sustainable practices at an international level.

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Save A Lot Deploys Automated Food Traceability Network

Retail TouchPoints

Save A Lot has rolled out the ReposiTrak Traceability Network (RTN) to provide automated traceability and compliance with the Food Safety Modernization Act Section 204 (FSMA 204). The law, designed to prevent foodborne illnesses by strengthening the ability to track and trace food through all stages of the supply chain, will become mandatory in 2026, but Save A Lot, a discount wholesaler serving approximately 750 independently owned groceries, has committed to being ahead of the curve.

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Nike CFO notes that ‘a comeback at this scale takes time’ as revenue falls 10%

RetailDive

With a new CEO set to take over, the sportswear giant pulled its guidance for the year and stressed the actions it’s already taking to reset the business.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Gas Stations Evolve: AI and EVs Drive Transformation into Mini-Grocery Stores

Retail TouchPoints

Gas stations and convenience stores, once the cornerstone of road trips, are undergoing a significant transformation due to the increasing prevalence of electric vehicles (EVs). Traditionally, these establishments were quick stops for fuel and snacks, but the shift toward EVs is revolutionizing their role. Market transitions and technology advancements are changing the fuel and convenience space, with more EVs and less gas, leading to the repurposing of these assets into grocery and convenience

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Patagonia lays off 41 following corporate restructuring

RetailDive

CEO Ryan Gellert said “some parts of our company need to be shaped differently” to position the business for the future.

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Eatertainment Venues Must ‘Earn’ Customers’ Time with Community and Camaraderie

Retail TouchPoints

Eatertainment — a somewhat ungainly word describing everything from a bowling alley with a humble snack bar to immersive food-and-high-tech environments — succeeds best when it provides an escape from the everyday as well as a strong sense of community and camaraderie, according to an August 2024 report from MG2 , For the Thrill of It: Eatertainment Experiences That Cater to All.

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Estée Lauder shuffles North America leadership

RetailDive

Group President Mark Loomis will retire, with Tara Simon and Amber English succeeding him in the region as president and president of digital and online, respectively.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Jeep Recalls Models Over Fire Risk, Warns Not To Charge

RetailWire

FCA US LLC announced a recall for approximately 154,032 plug-in hybrid SUVs in the U.S. due to a potential fire hazard.

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Fear of God, Pacsun veteran to lead Everlane

RetailDive

Alfred Chang will take over as chief executive nearly a year after Andrea O’Donnell left the post to join footwear retailer Designer Brands.

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Double the Flavor, Double the Good: Whataburger’s New Spicy Bacon Blaze Jalapeño Burger

RetailWire

Whataburger's new limited-edition Bacon Blaze Jalapeño Double is spicy good, and good for the community as well.

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fabric CEO: ‘Peak Website’ Helps Retailers Win Battle for Post-Purchase Efficiency

Fabric Blog

Enterprise grade digital commerce platform for omnichannel retailers to power the customer journey from Commerce to Order Management.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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J.C. Penney names consulting chief marketing officer to bolster turnaround plan

RetailDive

Veteran marketer Marisa Thalberg describes the 122-year-old retailer as “ripe for brand reinvigoration.

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FTC Warns Seafood Restaurants About Misleading Claims in Advertising

RetailWire

Restarants cannot deceive customers about the source of the seafood items on the menu.

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Ashley, Samsung partner on smart home experience

RetailDive

The furniture retailer’s Brentwood, Tennessee, store is the first to showcase the interactive showroom, with plans for expansion underway.

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PayPal’s Updated Privacy Notice Allows Data Sharing by Default

RetailWire

PayPal recently notified U.S. users of important changes to its privacy policy.

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4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

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Circle K adds e-commerce tools to 800 franchised stores

RetailDive

Lula Commerce also named a new president and chief revenue officer as demand for c-store delivery grows.

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Burger King’s Addams Family Tie-in: Presenting the Purple-Bun Halloween Whopper

RetailWire

The spooky menu creations are available for a limited time at Burger King.

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MINISO to Open First UK MINISO-GO Store in Paddington, London

365 Retail

MINISO is set to launch its first-ever MINISO-GO store in the UK on Thursday, 3rd October, in the heart of Paddington, London. This new store, located by the TFL entrance to Paddington station in Paddington Square, spans over 400 sq ft and is designed to cater to travellers, commuters, and MINISO fans alike. Screenshot A Store for On-the-Go Shoppers The MINISO-GO store will offer a range of affordable and innovative products, including toys, homeware, and lifestyle accessories.

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Proposed Kroger-Albertsons Merger Protested by Denver Workers

RetailWire

The Kroger-Albertsons merger continues to be controversial.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Known Source Launches First Long-Term Store at Westfield Stratford

365 Retail

Known Source , the grassroots platform of verified archive fashion dealers, has opened its first long-term store at Westfield Stratford. This newly launched concept space offers an immersive experience for vintage fashion collectors, showcasing a carefully curated selection of sought-after archive designer pieces from expert vintage dealers. As the recent winners of the Westfield Grand Prix, Known Source has secured retail space in East London, delivering a distinctive and highly personalised sh

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500 Starbucks Locations Have Voted to Unionize. What Does That Mean for the Coffee Giant?

RetailWire

Starbucks continues negotiations with the workers.

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Van loads of illegal products seized from Notting Hill shop

TalkingRetail

Van loads of illegal alcohol, tobacco and vapes have been seized from a premises in Notting Hill Gate, as part of a licensing and trading standards operation.

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Grown Alchemist to Make UK Debut in Soho

365 Retail

Shaftesbury Capital has announced that internationally celebrated Australian beauty retailer, Grown Alchemist , will make its UK debut this November, opening a new store at 35 Beak Street in the heart of Soho. This marks the brand’s first location outside of Melbourne, taking a two-floor, 600 sq ft space near the southern entrance to Carnaby Street.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.