Tue.Jun 16, 2020

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T-Mobile’s Object Lesson For The DDoS Initiate

Forrester eCommerce

The T-Mobile DDoS Attack That Wasn’t Yesterday, the internet was atwitter with rumors of a massive distributed denial of service (DDoS) attack against major US carriers. You might have seen scary screenshots from one of the many so-called “pew-pew maps,” like this one: The U.S. is currently under a major DDoS attack. [link] pic.twitter.com/W5giIA2Inc — […].

Mobile 414
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Why Christmas Needs To Come Early This Year

Retail TouchPoints

Christmas needs to come early this year (and by Christmas I mean the entire holiday shopping season). Why? There’s a pretty decent chance that the traditional holiday season that occurs in Q4 will fail to materialize, and any retailer that relies on that influx of sales and cash should begin thinking about hosting Black Friday and Cyber Monday-type events in June or July.

Outdoor 264
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Today’s Business Buyers Crave Digital Interactions And Human Connections

Forrester eCommerce

Even as B2B buyers increase their reliance on digital activities, tools, and routes, they crave deep, human connections. In fact, I would argue that empathetic and highly tailored interactions are now more valued than ever. In LinkedIn’s The State of Sales 2020 report, buyers rated active listening skills higher than relationship building and even projected […].

B2B 409
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309: How My Student Joel Cherrico Makes 6 Figures Selling Pottery Online

My Wife Quit Her Job

Today I’m really happy to have Joel Cherrico on the show. Not only was Joel a student in my Create A Profitable Online Store Course but he might have been student number 1. Joel is a potter and he hand creates amazing ceramics of which I have several pieces in my living room. As you know, selling art is probably one of the most difficult products to sell online because you have to create a following in order to command premium pricing.

Arts 220
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Introducing The Forrester New Wave™: Connected Medical Device Security, Q2 2020

Forrester eCommerce

We are thrilled to announce that “The Forrester New Wave™: Connected Medical Device Security, Q2 2020” is now live. This report will help you understand how the top eight vendors in the emerging medical device security space stack up against 10 different criteria. We looked at product functionality and vendor strategy through live demos and […].

Demo 264
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NRF Reports May Sales Rebound But Full Recovery Is Still Ahead

Retail TouchPoints

Retail sales saw impressive increases in May as retailers began the reopening process, but they still remain well below those of a year ago, according to the National Retail Federation (NRF). The organization calculated that seasonally adjusted retail sales, excluding automobile dealers, gas stations and restaurants, increased 11% over April 2020, and were up 1.7% unadjusted on a year-over-year basis.

More Trending

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Q1 2020 Results Highlight Gap Between Retail ‘Haves’ And ‘Have Nots’

Retail TouchPoints

The COVID-19 pandemic has led to one of the worst financial quarters in retail’s modern history, and the near-universal rise in e-Commerce sales is of little comfort to retailers that are staring down double-digit declines in their brick-and-mortar businesses. But while this is an unprecedented time in many ways, the results tell a story that has been heard before: successful retailers are strengthening their positions, while struggling companies falter.

eCommerce 175
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Retail’s Museums of Disappointment

Steve Dennis

The following is an excerpt from Chapter 4 (“The Collapse of the Middle”) of my new book. Last week, nearly a year later, I went back to the mall that is referenced below. Sadly, nothing has changed. I guess the Austin area is immune from the forces of digital disruption and seismic shifts in consumer behavior. I recently visited a once-vibrant regional mall in an affluent suburb of a major Texas city.

Books 148
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Happy Returns Reopens 200+ Store-Based Return Bars, Adds Contactless Procedures

Retail TouchPoints

More than 200 in-person return drop-off locations are operating again at retailers including Paper Source and Cost Plus World Market. Happy Returns had closed its 700+ -store Return Bar network in March due to COVID-19, but the company has reopened this portion with new contactless customer interaction processes. Instead of handing returned items to store associates for processing, shoppers now bag items themselves, depositing the sealed bags into Happy Returns reusable totes for aggregated ship

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Mars Petcare aims to expand pet oral care category

TalkingRetail

Mars Petcare is set to help grow the pet oral care category with the launch of new Pedigree Dentastix Chewy Chunx. The newly launched product helps prevent plaque build-up throughout the day and will launch in chicken and beef flavours, with mini or maxi options for smaller or larger dogs. The bite-size Chewy Chunx can. This story continues at Mars Petcare aims to expand pet oral care category.

Retail 128
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Report: CVS Health Expands On-Demand Delivery Options With DoorDash

Retail TouchPoints

CVS Health has partnered with DoorDash to offer same-day contactless delivery for an assortment of 3,000 products, according to Adweek. The service is currently available in Dallas, Houston, Manhattan and Philadelphia, with the Bronx, Brooklyn, San Francisco and Boston to follow and a nationwide rollout planned for July. Eligible items include beauty products, health products including over-the-counter medications, household cleaning products select grocery products such as milk and cereal.

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What is moving average cost and why is it important to my business?

TradeGecko

A company that sells goods keeps a healthy inventory to serve the needs of its customers. There are various accounting principles and computations that are used by a company, some of which are applied to keep track of goods sold and goods in stock.

Customer 114
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Walmart Acquires Some CareZone Assets, Personnel To Bolster Healthcare Capabilities

Retail TouchPoints

Walmart has acquired the technology platform, patents and key intellectual property of CareZone , a mobile app designed to help individuals and families manage medicine and chronic illness for each member of the household. The retailer also has hired members of CareZone’s product and technology team to help enhance its own digital health care capabilities.

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Campaign calls on returning office workers to use only independent shops

TalkingRetail

A new campaign is urging returning office workers to help their local economy by only spending money in small independent shops and businesses for the next three months. The campaign, started by office space business Offices.co.uk, aims to encourage a shift in how we spend our money in and around our workplaces. The Spend Local. This story continues at Campaign calls on returning office workers to use only independent shops.

Retail 117
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Francesca's floats possibility of bankruptcy

RetailDive

The apparel and accessories retailer warned that, even as some stores have reopened, the COVID-19 pandemic continues to weigh on results.

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How to Beat Amazon in Customer Experience

ecomdash

Amazon has become the go-to place for online shipping, but you with these tips, you can easily match them in customer experience. The post How to Beat Amazon in Customer Experience appeared first on Ecomdash.

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Retailers' delicate opportunity to win new e-commerce customers

RetailDive

Discover how leading brands are using digital authentication not just as a security measure, but also as an opportunity to embrace evolving changes in consumer behavior.

eCommerce 119
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Poundstretcher stores at risk of closure

TalkingRetail

Discount retailer Poundstretcher may have to close around 250 stores if significant rent cuts or holidays can not be agreed on. Poundstretcher is seeking to restructure its 450-strong store portfolio, to stem losses from underperforming outlets, reduce head office costs, and to invest in its core estate and product offering. Under its Company Voluntary Arrangement (CVA).

Retail 102
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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About a third of consumers are shopping at pre-COVID-19 levels. They're just doing it online.

RetailDive

A PYMNTS.com report found that, while some consumers have transitioned purchases to digital channels, a larger number haven't made any shifts.

Consumer 123
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Mars Wrigley unveils campaign fronted by legendary football commentator

TalkingRetail

Mars Wrigley UK’s has revealed that the legendary football commentator John Motson will front the new campaign for its Sweetstake 2020. The on-pack promotion returns for 2020 with top prizes of £20,000 and will run across Mars, Revels, M&M’s, Galaxy Minstrels, Maltesers, Twix, Galaxy Ripple, Snickers, Starburst, Skittles, and Extra. Mars Wrigley has adapted the.

Retail 93
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ClearSale unveils updated Shopify app to give e-commerce merchants effective fraud protection

Retail Technology Review

International fraud protection solutions provider, ClearSale, has announced updates to its integration with Shopify, now as a public app.

Shopify 98
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What is a customer data platform

Omniconvert

What is customer data? You’re a business that is partially or entirely functioning online, right? You are processing orders, you. The post What is a customer data platform appeared first on ECOMMERCE GROWTH Blog.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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5 Use Cases for Best Seller Intelligence

Wiser

If someone were to ask you what the top-selling items were today on any major online marketplace, whether it’s Amazon , eBay, Walmart, or any other, could you answer quickly? What if they asked what the most popular product was during the last hour? Most retailers and brands know that tracking best sellers across online marketplaces is vital for making smarter assortment decisions at scale.

Toys 78
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Product Page Breakdown: 3 Winning Furniture and Home Goods Brands | Salsify

Salsify

For furniture and home goods brands, there are additional considerations that must be taken when setting up a product display page (PDP). Consumers consider purchases within these categories to be “high-involvement purchases,” which means shoppers feel they must go through a multi-stage process to gather detailed information about each product.

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Nisa retailers help consumers find Father’s Day gift

TalkingRetail

Nisa is offering a selection of deals on Father’s Day gifts to help its retailers make the most of sales opportunities in the run-up to the event on Sunday 21 June. The campaign will be running in stores, supported by online activity on Nisa’s consumer website and social media channels, with alcoholic gifts being the. This story continues at Nisa retailers help consumers find Father’s Day gift.

Gifts 89
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Hitachi news: Retail businesses move online to stay competitive

Retail Technology Review

One in seven small business owners (14%) say they are transitioning towards becoming fully or mainly online enterprises since the outbreak of the Covid-19 pandemic in the UK, according to new research from Hitachi Capital Business Finance.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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NFRN warns Low Pay Commission not to ignore knock on effects of minimum wage rises

TalkingRetail

Knock-on effects must be taken into account when rises to minimum wage rates (NMW) are recommended, the Low Pay Commission has been told. In its submission to the commission, the NFRN warned that increases to NMW rates threatened jobs and staff working hours and often resulted in shop owners having to take on extra hours. This story continues at NFRN warns Low Pay Commission not to ignore knock on effects of minimum wage rises.

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Walmart buys medication management tech from startup CareZone

RetailDive

With the purchase of CareZone's technology, patents and intellectual property, the retailer is building up its digital health capabilities.

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The Retail Mutual launches campaign to support independents

TalkingRetail

The Retail Mutual has launched a social media campaign to support independent retail businesses’ return after the coronavirus crisis. The Open for Business campaign aims to celebrate and support high street retailers and to encourage consumers to shop small. The campaign invites independent retail businesses to share the news of their reopening on social media.

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9 Ways SMBs Foster a Thriving Community: Why Small Businesses Are So Important

Korona

It might have taken a pandemic for some communities to realize it, but it turns out small businesses are pretty darn important to local neighborhoods. And in most cases, small businesses have a lot to give back to the community. Thankfully, there has been a lot of financial relief offered to SMBs throughout the [.].

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio