Tue.Oct 13, 2020

article thumbnail

Shipping Food: We Created A Custom Shipping App For This Restaurant

Groove

Selling perishable goods online can be tough if you don't have the proper operations in place. There's so much to account for when shipping food, like product availability, shipping on time, displaying accurate costs and more. Shipping Food: G&M's Custom Calendar Shipping App. G&M Crabcakes is one of the top crab cake destinations in Baltimore.

article thumbnail

The Entrepreneur’s Guide of Outsourcing Work Without Losing Quality

Kissmetrics

No matter what industry you’re in, there’s always more work than time to do it. This means that there is always something lacking, always more work to be done, and new companies often fall behind their expectations and deadlines. One of the most insidious parts is that it leads to massive stress. According to business coach Michael Hyatt, 45% of entrepreneurs are stressed.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Secret of Progressive Web Apps: Boosting Google Rankings Via Better Customer Experiences

Retail TouchPoints

At its heart, a progressive web app (PWA) is a website that functions like a native app on a shoppers’ device. Although simple in concept, PWAs have the potential to massively improve a retailer’s operations, from shortening website load times to boosting natural Google search ranking, according to the Progressi v e Web Apps: The Best Kept Tech ‘Secret’ In Retail session at the 2020 Retail Innovation Conference.

article thumbnail

The Ultimate Guide to B2B Local SEO

Kissmetrics

Is your company tapping into its local customers through B2B local SEO? Although business-to-consumer (B2C) brands often leverage local marketing, business-to-business (B2B) ones tend to take a broader approach. B2B brands without storefronts are even more likely to have their local marketing strategies slip through the cracks. That said, there are enormous opportunities for B2B companies to tap into the local market’s power. 46% of all Google searches are local , so if you’re not ta

B2B 298
article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

Must Employees Keep Enduring Bad UX?

Forrester eCommerce

There’s a school of thought that believes employees enjoy mastering complex processes and convoluted interaction design. It’s like the digital equivalent of a hard day’s work chopping down trees or planting a field. The employee then collapses exhausted at the end of a long day feeling fulfilled at the effort they’ve put forth. The explanation […].

article thumbnail

RIC20 Startup Innovation Labs Showcase 20 Tech Innovators

Retail TouchPoints

With a focus on emerging technologies and innovative startups, the 2020 Retail Innovation Conference is featuring three Startup Innovation Lab sessions that will introduce attendees to a total of 20 tech innovators. Startup Innovation Lab #1: 10-11 am ET, Oct. 13. Moderated by Orlando Ribas Fernandes of XnFinity-XNFY Lab , the first group of startups presenting include: Omnichannel Fulfillment: onfleet – a last-mile delivery platform; Touchless Retail: SuperSmart – a validation and loss-preventi

eCommerce 285

More Trending

article thumbnail

You’ll Like Us When We’re Green: How Retailers Demonstrate Sustainability Through Track and Trace

Retail TouchPoints

Today’s consumer is more educated than ever — and although they’re savvy about comparing prices and hunting down the best deal, that’s not the only reason they’re “window shopping.”. Whether they’re buying in-store or through an ecommerce platform, consumers will take the time to find brands that align with their personal values. Recent research from Accenture found that 62% of buyers want to purchase from brands that take a clear stance on pressing issues.

article thumbnail

RPA ????????? (Part 3)

Forrester eCommerce

?????????RPA???????????????????????????????????????RPA???????????????????????????AD&D???????RPA???????????10????“????”????????.

235
235
article thumbnail

With COVID Demanding Speed, Walgreens Boosts Airborne Drone Deliveries 5X

Retail TouchPoints

Walgreens really exemplifies the RIC20 theme of “The Big Acceleration.” “With COVID, projects that would have taken months were suddenly being developed in weeks,” said Andrea Farris, VP of Development and Head of Solution Planning at Walgreens. He and Lindsay Mikos, Director of Omnichannel for the retailer, presented How Walgreens is Redefining Convenience With an Omnichannel Platform on Oct. 13 at 3 pm (ET).

article thumbnail

IBM Spins Off Its Managed Infrastructure Services Business

Forrester eCommerce

On Thursday, October 8, 2020, IBM announced its plans to spin off its managed infrastructure services business into a new public company. Earlier in the year, new CEO Arvind Krishna announced layoffs for an unspecified amount of IBM’s workforce amid the COVID-19 crisis and following several years of revenue decline. It appears this latest move […].

article thumbnail

The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

article thumbnail

Finish Line, Forever 21, DSW Add In-Store Buy Now, Pay Later Option

Retail TouchPoints

The buy now, pay later option for in-store shopping is gaining traction, with a host of U.S. retailers jumping on the flexible payment bandwagon to provide customers with more choices. Retailers including Forever 21 , Finish Line , JD Sports , Levi’s , Skechers , Fresh , APL , Solstice Sunglasses and select DSW stores, are now offering shoppers an in-store buy, now pay later option via Afterpay.

Gifts 259
article thumbnail

6 Ways to Optimize Your Holiday Workflows in 2020

Omnisend

Reading Time: 7 minutes. With the holidays fast approaching, there’s a lot of noise in the digital marketing space right now. Drowning in the endless sea of “best practices” and “easy tips and tricks,” you might be ready to give up on your holiday prep altogether. Right now, what you need are clear cut, no BS strategies that you can implement today, and not have to think twice about it–and that starts with automation.

article thumbnail

11 Customer Retention Tactics to Keep Your Customers Coming Back

FastSpring

We’ve all heard the saying, “If you love them, let them go.” This may be true in romance, but it’s definitely not true in business. If you love your customers—which I’m sure you do—you want to hold onto them … tight. Yep, we’re talking about customer retention—a business’s ability to keep customers over a period of time. As much as we love new customers, we love repeat customers even more.

article thumbnail

5 Ecommerce Shipping Mistakes Retailers Make

ecomdash

Finding a streamlined shipping process can be difficult, but you'll want to avoid these common mistakes to prevent unhappy customers. The post 5 Ecommerce Shipping Mistakes Retailers Make appeared first on Ecomdash.

Shipping 147
article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

Employee Spotlight: Jay Offringa Hall, Senior Manager of Customer Experience, and Beekeeping Enthusiast

FastSpring

FastSpring’s Employee Spotlight is a Q&A series that features the hardworking, intelligent, and fun people that make FastSpring great. Get to know the fantastic team behind the ecommerce platform! In this post, we’re featuring our Senior Manager of Customer Experience, Jay Offringa Hall! What is your current role at FastSpring? I am currently the Senior Manager of Customer Experience.

article thumbnail

Walmart turns again to parking lots for family-friendly experiences

RetailDive

This summer the retail giant offered virtual camps and drive-in movies, and is now hosting Halloween and college football events.

Events 131
article thumbnail

Peperami kicks off Chicken Bites campaign

TalkingRetail

Peperami is running a campaign to support its Peperami Chicken Bites range, in a move designed to “highlight the versatility and quality credentials of the product, being the perfect on-the-go snack or protein boost for speedy mealtimes”. The “Love at First Bite” campaign consists of PR, social media, and digital activity, including video content featuring.

article thumbnail

Centric Brands exits bankruptcy

RetailDive

The company shed some $700 million in debt in Chapter 11 and is looking for growth upon emerging from the court process.

117
117
article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

C-stores could take lead role within local communities as volunteer spirit wanes

TalkingRetail

Convenience retailers have a unique opportunity to step in and provide leadership within their local areas now the initial wave of community spirit generated by the Covid-19 lockdown has eased off, says a leading independent. Nisa retailer Harj Dhasee, who runs stores in Gloucestershire and Warwickshire, told today’s ACS Heart of the Community conference: “When.

Retail 98
article thumbnail

5 Tips on How to Keep Your Website Users Engaged

Omniconvert

It’s not enough to boost traffic to your site—website owners should do their best to keep visitors engaged. Especially when. The post 5 Tips on How to Keep Your Website Users Engaged appeared first on ECOMMERCE GROWTH Blog.

Blog 78
article thumbnail

Imperial Tobacco launches New Crush filters for ex-menthol smokers

TalkingRetail

Imperial Tobacco has launched two New Crush variants for its L&B Blue and JPS Players brands, in a move designed to “present retailers with fresh opportunities for growth in the wake of the menthol ban”. Available from the end of October, the New Crush variants will retail at £9.30 for a pack of 20, and.

article thumbnail

How to Bring In-Store Holiday Shopping Experiences Online

Salsify

With holiday shopping around the corner, consumers will continue to shop online due to COVID-19 and social distancing orders. The shift to online shopping is becoming a necessity, and brands will need to continually adapt to prepare for ever-evolving customer experience requirements.

article thumbnail

The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

article thumbnail

St Pierre gets festive with consumer-facing Christmas campaign

TalkingRetail

Bakery brand St Pierre is launching its first Christmas consumer campaign, in a move designed to “present the brand as key to Christmas dining occasions”. The campaign consists of digital PR, advertising, shopper marketing, and social media activity, as well as recipes on the brand’s website to “demonstrate the versatility of St Pierre’s brioche products”.

article thumbnail

Breaking News: Creative Now Available in Amazon Sponsored Display

ROI Revolution

Published October 13, 2020. On October 8, 2020, Amazon announced an update to the Sponsored Display ad type allowing advertisers to use custom creative. US-based advertisers can now add their own headlines and brand logos to their Sponsored Display ads. Amazon Sponsored Display Creative Debuts. This is a significant change as it’s currently the only way brands can add creative to Sponsored Display.

Books 78
article thumbnail

Amazon brings delivery boxes to life with AR Halloween activities

RetailDive

First appearing around Prime Day, scannable packages may compel shoppers to engage with festive experiences beyond purchasing products.

104
104
article thumbnail

October 2020 Social Media Water Cooler

ROI Revolution

Published October 13, 2020. Instagram Waives Checkout Fees Through End of 2020, Launches Live Shopping. Instagram continues to blur the lines between social media and commerce. Now, all US business accounts with an Instagram Shop can integrate the in-app Checkout experience , enabling users to scroll, get inspired, and shop on the spot. Checkout offers more than just a way for consumers to purchase.

article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

article thumbnail

10 Best Accounting Software Picks For Ecommerce Businesses

eCommerce CEO

Love counting cash from sales, but hate crunching numbers for tax time? Without dedicated ecommerce accounting software, keeping up on the books can be exhausting and time-consuming. If you’re selling nationwide, tracking taxes by state might feel like a full-time job by itself. Accounting and tax mistakes can be costly, so skipping steps or rushing … 10 Best Accounting Software Picks For Ecommerce Businesses Read More ».

article thumbnail

Study: 62% of shoppers that struggle to complete purchases abandon their carts

RetailDive

Gen Z has the highest percentage of consumers who have had difficulty completing online transactions, a goMoxie survey found.

Consumer 109
article thumbnail

First virtual Nisa Expo opens for business as retailers get first preview of event

TalkingRetail

The first virtual Nisa Expo has opened to registered retailers giving them a preview ahead of the main online event next week. These retailers now have full access to the site enabling them to browse stands, view the show agenda, book appointments with suppliers, evaluate the deals available and download product information. For the remainder.

Events 78
article thumbnail

Reading the holiday tea leaves: eCommerce and the pandemic’s role in the 2020 holiday season

Liveintent

2020 has raised a lot of questions for the world and AdTech alike. What cookie-blocking news will break next? Who will be president? Will we ever get to see live music again? Another burning, more immediate question racking our brain was what will Q4 and the holiday season look like this year? This got us reading the tea leaves, and as dance-pop legends Ace of Base once said, “I saw the sign.

article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib