Thu.Mar 18, 2021

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Prepare For AI That Learns To Code Your Enterprise Applications (Part 1)

Forrester eCommerce

Software Development, Past And Present Shortfalls As digital accelerates, so does the demand for business applications. And the complexity of building business applications is growing, despite all the innovations we’ve created during the past 20 years. Decision-makers have tried leveraging prepackaged business apps on-premises and now also in the cloud — only to find they […].

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The Post-COVID Store: How to Tap the Pent-Up Need for Interaction Without Sacrificing Safety

Retail TouchPoints

The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will be as much about making shoppers comfortable as it will be about enticing them back. Retailers will need to maintain elevated safety precautions and further improve in-store fulfillment, while at the same time busting any type of friction more forcefully than ever.

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Genesys To Acquire Bold360 – Heating Up The Battle For Digital Channel Dominance

Forrester eCommerce

Few companies deliver great service because of the disjointed, and overly-costly tech ecosystem. Today, you need: Queuing and routing technologies to capture voice, digital and social inquires, and route them to the right agent pool. Workforce optimization technologies to manage agent staffing, to monitor the quality of service that they deliver and to coach them. […].

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How to Target Generation X Through Paid Ads

Kissmetrics

Finding new audiences to target is a constant challenge for marketers. If you’ve never tried marketing for Generation X, you could be missing out on a valuable group of consumers. Why should you customize ads for a Generation X target market? Your customers are individuals, but they also belong to a group based on what year they were born. As unique as each might be, they move through some experiences and stages of life together.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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What You Need To Know About Amazon Care – The Company’s Virtual First Healthcare Offering

Forrester eCommerce

Amazon announced the expansion of Amazon Care–its virtual care pilot program –to all of its US employees starting this summer. While this is a major milestone in the making the announcement also highlights (what Forrester sees as even bigger industry news) Amazon’s intent to offer the virtual care program as a service for other employers […].

Other 294
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FabFitFun Launches Partnership to Boost Supplier Diversity

Retail TouchPoints

FabFitFun has partnered with RangeMe to scale up its sourcing efforts with a focus around supplier diversity. The partnership will allow FabFitFun to add to its evolving list of partners with brands founded by diverse business owners. “Our mission at FabFitFun is to provide happiness and well-being to everyone, everywhere and in order to serve our growing membership, we are constantly looking for the most diverse set of brands and products that will surprise and delight women of all ages, backgr

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Steve Madden Debuts Charitable Giving Integration for Multiple Labels

Retail TouchPoints

Steve Madden has teamed up with social impact commerce platform ShoppingGives to roll out charitable giving initiatives across its portfolio of labels, beginning with footwear brands Greats and Dolce Vita. Consumers, especially those hailing from younger generations, are increasingly cause-minded. In fact, research from 5W Public Relations found that 71% of consumers now prefer to buy from brands that are aligned with their values, and political and social considerations are becoming an importan

Consumer 264
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How Customer Experience Measurement Drove CX Improvements In 2020 Despite COVID

Forrester eCommerce

Despite COVID-19, customer experience measurement improvement at leading companies continued in 2020 and led to business growth. Learn more.

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Spring and YouTube Partner to Enable Downloadable Sales in Videos

Retail TouchPoints

Spring , the creator commerce platform formerly called Teespring, has entered a partnership with YouTube that will allow creators to sell digital/downloadable products directly on YouTube through the Spring merchandise integration. Now, creators can uniquely engage fandoms on the social platforms where they already spend much of their time. The partnership aims to help creators who can’t fully monetize their brands with only physical products, such as musicians, writers and photographers.

Download 264
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How to Budget an Ecommerce Startup: Planning Your Costs

ecomdash

What should you expect when budgeting an ecommerce startup? We outline the main costs for each area so you can plan before you start. The post How to Budget an Ecommerce Startup: Planning Your Costs appeared first on Ecomdash.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Tailored Brands CEO Departs; Retailer Evaluates the ‘Skills and Experiences’ Needed for the Role

Retail TouchPoints

Tailored Brands President and CEO Dinesh Lathi will step down from his role on March 26. Board members Bob Hull and Peter Sachse will act as Interim Co-CEOs while the board searches for a permanent successor. “It has been my pleasure to work as part of the talented and dedicated Tailored Brands team, and I want to thank all of my colleagues for their support and many contributions over the past five years,” said Lathi in a statement.

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Les Wexner to exit L Brands board

RetailDive

The original plan when he stepped down as CEO last year was for the company founder and retail legend to remain as "chairman emeritus.

Retail 117
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Adidas Teams up with Peloton for Exclusive Apparel Collection

Retail TouchPoints

Adidas is hoping to tap into Peloton ’s fierce fan base by launching an international partnership that kicks off with an exclusive clothing line. Made in collaboration with Peloton instructors Ally Love, Robin Arzón and Cody Rigsby, the adidas x Peloton SS21 collection is a line of performance wear and lifestyle pieces that blend performance and vibrancy, with nods to a ’90s attitude via bold neon hues and inspirational text graphics.

Apparel 247
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Variety discounters grow faster than grocery market

TalkingRetail

Variety discounters, such as Home Bargains, B&M, Poundland, Wilko, will take a 5.8% share of the overall UK grocery market, new data reveals. Research from IGD also finds that variety discounters’ growth of 6.8% per year will be over four times the pace of the overall UK food and grocery market. In January 2021, 66%. This story continues at Variety discounters grow faster than grocery market.

Marketing 101
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Tala Security Helps Retailers Protect Sensitive Data Across the Web

Retail TouchPoints

Data protection and client-side security provider Tala Security has launched Tala Detect, a platform designed to secure and control critical, sensitive web data and enable compliance/risk management. Tala Detect tracks data across three dimensions — exposure, capture and exfiltration/leakage — to help provide the means to control: . Sensitive Data Exposure: Which website integrations have access to what sensitive data?

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How Do You Develop a Modern E-Commerce Experience?

Fabric Blog

The standards for modern e-commerce experiences have changed over the years. Today’s shoppers expect personalization, convenience, and consistency across sales channels. E-commerce development looks to create this experience. Doing so at scale requires headless commerce and APIs.

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E-commerce spending could reach $1 trillion in 2022: Adobe

RetailDive

The pandemic accelerated online spending and the adoption of services like BOPIS and buy now, pay later.

eCommerce 128
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AF Blakemore to launch charity campaign in memory of Raj Aggarwal

TalkingRetail

AF Blakemore is set to launch a charity campaign in memory of much-loved Spar retailer Raj Aggarwal. From 19-26 April, AF Blakemore is encouraging convenience retailers to ‘do as Raj would do’ by donating goods, supplies, and products to the charities, organisations or individuals most in need within their communities. Retailers will be invited to. This story continues at AF Blakemore to launch charity campaign in memory of Raj Aggarwal.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Petco adds 1M customers in Q4

RetailDive

The pet retailer made its return to the public stock markets after a year of heightened demand in the category.

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A TikTok Ecommerce Strategy Can Drive Billions of Views | Salsify

Salsify

Having a TikTok ecommerce strategy is a great way for brands to create a digital experience for consumers and advertise their products and services in a low-cost, organic way.

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Government seeks retailers to trial new age-verification technology

TalkingRetail

The government has today (18 March) invited retailers have been invited to put forward proposals to trial new technology when carrying out age verification checks. Retailers who are successful will be able to pilot new technology to improve the process of ID check during the sale of alcohol and other age-restricted items. The Home Office. This story continues at Government seeks retailers to trial new age-verification technology.

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Five Below to expand higher-price concept to 30% of stores by year-end

RetailDive

The retailer plans to add up to 180 prototype stores that incorporate the Five Beyond concept.

Retail 111
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Nisa’s freezer-filling deal returns

TalkingRetail

Nisa partners are introducing a new £5 frozen deal to help busy parents prepare for family mealtimes. The latest deal, which will run until 30 March, includes five branded lines: Birds Eye Southern Fried Chicken in Breadcrumbs 2 pack, Birds Eye Chicken Burgers 4 pack, Birds Eye Mini Potato Waffles 456g, Birds Eye Mixed Vegetables. This story continues at Nisa’s freezer-filling deal returns.

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Adidas, Peloton team up on apparel line

RetailDive

The tie-up furthers Peloton's apparel sales and can only help Adidas, though the fairly small collection won't likely be a game-changer.

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Spar extends Gander partnership to fight food waste  

TalkingRetail

Spar International is expanding its partnership with food waste reduction platform Gander. The partnership initially launched in Northern Ireland and is growing to become a global collaboration. Gander offers Spar a real-time, automated mobile platform that helps food stores sell more close-to-expiry date, discounted food products. The Gander platform enables retailers to automatically display to.

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Dollar General forecasts end of pandemic-led sales boom

RetailWire

Dollar General expects its same-store sales to fall between four to six percent this year after a record 2020, which was driven by consumers shopping the retailer for consumables and everyday essentials as the novel coronavirus pandemic swept across the country.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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KP Snacks makes large-scale packaging reductions

TalkingRetail

KP Snacks is reducing its packaging across its crisps portfolio as part of its “Taste for Good” sustainability programme. Packaging for its Hula Hoops brand has been cut 23%, while Popchips and Tyrrells packaging has been cut by 14%. Nik Naks, Space Raiders and Skips packaging will also be reduced to cut around 142 tonnes. This story continues at KP Snacks makes large-scale packaging reductions.

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Snap acquires sizing tech company Fit Analytics

RetailDive

The deal is the social media company's latest push to grow its e-commerce platform.

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East of England Co-op extends same-day grocery delivery service

TalkingRetail

East of England Co-op has extended its same-day grocery delivery service with Snappy Shopper following a successful pilot. An additional seven East of England Co-op shops have now been added to the Snappy Shopper home delivery app meaning that three-quarters of the retailer’s 122 food stores, across Norfolk, Suffolk and Essex, are now offering home.

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Online concept site features African fashions

RetailWire

The Folklore (thefolklore.com) is an online content site that also sells clothing and fashion accessories from both emerging and more well known African brands. The site is the brainchild of Amira Rasool who combined her love of writing, fashion and a desire to open the U.S. market to creative designers and brands that may be known in their native countries but are unknown to American consumers.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio