Fri.May 21, 2021

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Moneyball For B2B Sales: The Insights-Driven Sales System

Forrester eCommerce

Just as using a scientific approach boosted the fortunes of major league baseball teams, so should sales teams use data and analytics to lift productivity and performance.

B2B 518
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Microsoft Partners With Chinese Solution Provider to Boost IT Efficiency and Security

Retail TouchPoints

Microsoft ’s China arm is partnering with Chinese electronic shelf label (ESL) provider Hanshow to empower its global expansion in the retail industry. Under the strategic collaboration, Hanshow will adopt Microsoft Azure operated by 21Vianet for its operations while also prioritizing Microsoft technology for its solutions to retail clients. This will unify Hanshow’s global information systems to improve efficiency and security.

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Debunking Infosec Purity And Other Security Myths In The Wake Of Recent Attacks

Forrester eCommerce

Earlier this week, an op-ed published on The Hill sent infosec Twitter into a tizzy by blaming cybersecurity industry best practices for recent high-profile security breaches. For us, the security team at Forrester, the op-ed furthered a number of security myths that we felt compelled to bust here. Myth #1: The Best Infosec Pros Have […].

Other 370
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Foot Locker Plans Phase-Out of 250+-Store Footaction Banner

Retail TouchPoints

Foot Locker, Inc. will transition approximately one-third of its most successful Footaction stores to other banners over the rest of 2021 and shutter the remaining locations as their leases expire during the coming two-year period. The retailer, which purchased Footaction in 2004, currently operates a total of 256 Footaction stores in 36 U.S. states, Puerto Rico and Canada.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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RSAC 2021: No Silver Bullet To Fight Attrition Warfare, Just Resilience

Forrester eCommerce

A question I am asked most every day now is, “Will [insert tool, process, or person here] stop the next SolarWinds?” We all know the answer to that question: It’s truly nothing new — that tool, or process, or headcount may help reduce risk, but you can never confidently say you are 100% protected from […].

Customer 370
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Americans are Embracing Subscription Services and Digital Goods in a Big Way

Retail TouchPoints

The adoption of subscription-based services and digital goods purchases were on the rise well before COVID-19 hit. But the pandemic took these trends to a whole new level. The average U.S. consumer now pays for four different video streaming subscriptions. The average was three before COVID-19 hit, according to Deloitte ; Food and beverage subscription boxes have been in high demand , as much of the population is keeping grocery store trips to a minimum.

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CVS Achieves Transparency Goal for Beauty Product Imagery, Shifts Focus to Mental Health Initiatives

Retail TouchPoints

CVS Pharmacy has reached its goal of full transparency for beauty imagery that is produced by and for CVS Pharmacy. This marks the culmination of the original CVS Beauty Mark commitment made in 2018 to educate customers about the difference between authentic and digitally altered photos. The retailer also will launch the next phase of Beauty Mark, which will center on the mental health impact women face due to increased screen time and the effects of turning the cameras on themselves.

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Foot Locker to convert, wind down most Footaction stores

RetailDive

A third of the stores will be converted to other company banners, while "the majority" of the remaining fleet will be shut down as leases expire.

Other 140
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Retail Rebounds in Q1 2021, but Even a Fading Pandemic Leaves New Challenges in its Wake

Retail TouchPoints

Retail results for Q1 2021 have been promising so far, showing that the economy may finally be emerging from a long, slow year. However, the pandemic has yet to end on a global scale, and every retailer will face a shifting set of challenges and opportunities through the spring and potentially into the summer. In short, circumstances may be improving, but retailers still have plenty of challenges ahead.

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Retail sales soar as shoppers welcomed back to stores

365 Retail

Retailers enjoyed a surge in spending as shoppers flocked to high streets following the easing of restrictions that saw non-essential stores reopening after the most recent lockdown. Sales in April jumped 9.2% compared with March, with clothes stores proving particularly popular, jumping 25.3%, according to the Office for National Statistics (ONS). Shoppers focused on clothes for enjoying new freedoms, including outerwear and knitwear, compared with period shopping habits of wearing comfortable

Retail 129
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Google to Open First Physical Store in NYC

Retail TouchPoints

Tech giant Google will debut its first-ever physical retail store, opening to the public in the summer of 2021. It will be located in the New York City’s Chelsea neighborhood, where the company has an urban campus that is home to many of its 11,000+ Google NYC employees. The new Google Store will allow customers to experience Google’s hardware and services first-hand, showcasing an extensive selection of products ranging from Pixel phones and Nest products to Fitbit devices, Pixelbooks and more.

Workshop 197
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Snack A Jacks taps into healthy eating trend with range reformulation

TalkingRetail

Snack A Jacks is reformulating its entire range in a move that will see three of the flavours become non-HFSS by the end of 2021, with more following in 2022, The brand’s Kickin Sweet Chili (Crispies), Cheese (Jumbo Ricecakes) and Smooth Caramel (Jumbo Ricecakes) variants will be non-HFSS by the end of 2021. The brand. This story continues at Snack A Jacks taps into healthy eating trend with range reformulation.

Retail 124
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Google boosts e-commerce push with new tech, Shopify partnership

RetailDive

New mobile-first rollouts announced at this year's I/O conference seek to attract marketers as consumers continue to flock to e-commerce.

eCommerce 134
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Mackie’s launches price-mark format for snacking range

TalkingRetail

Scottish crisp brand is launching four of its best-selling flavours in £1 price-marked packs. Pickled Onion, Tangy Tomato, Sea Salt and Salt & Vinegar are rolling out this month into CJ Lang and JW Filshill wholesalers. Price marked packs play a “very important role” for convenience retailers, with the sales of sharing bags growing ahead. This story continues at Mackie’s launches price-mark format for snacking range.

Retail 122
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Can banks win in the booming buy-now-pay-later space?

RetailDive

While buy now, pay later represents a niche of the payments ecosystem, banks should take note of what its growth says about the next generation of consumers.

Banking 119
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Country Choice gets nostalgic with sweet shop doughnuts launch

TalkingRetail

Country Choice has added three “sweet shop” flavours to its Funtime doughnuts range, following the launch of its Chocolate Orange variant. The 71g doughnuts are filled with a Lemon Sherbet, Rhubarb & Custard or a Toffee filling, all dusted with sugar. The range is supplied with “3 for £1.50” product stickers and recyclable packaging, as. This story continues at Country Choice gets nostalgic with sweet shop doughnuts launch.

Supplies 122
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DTC marketplace The Fascination raises $1M in seed funding

RetailDive

After founding mattress brand Leesa, David Wolfe and Matt Hayes launched the marketplace last year to showcase established and emerging DTC brands.

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Karan Retail expands portfolio

TalkingRetail

Karan Retail has bought Camstone Service Station, in Leicester, growing its portfolio to 18 sites. Camstone Service Station, which was previously owned by Amar Shah of Midlands UK, features a Flames-branded takeaway, hand carwash, and established MOT/car servicing business. The fuel was supplied by Valero under the Texaco brand and Spar supplied the store.

Retail 119
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Retail Therapy: Crocs wants consumers to dip their toes into ranch dressing this year

RetailDive

The shoemaker teamed up with Hidden Valley Ranch to introduce a pair of clogs reminiscent of everyone's favorite condiment.

Consumer 126
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Spar Haworth re-opens after refurbishment

TalkingRetail

Spar Haworth, in West Yorkshire, has re-opened after a six-week refurbishment. The refresh has seen new facilities added to the rural store, including a Graham Eyes butchers counter and a Clayton Park food-to-go offering, alongside Spar’s freshly ground Fairtrade 100% Arabica coffee brand Cheeky Coffee. A pop-up shop has been serving the village during the.

Retail 118
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Ikea evokes vacation-inspired home renovations with Pinterest quiz

RetailDive

After answering three questions from a chatbot, shoppers will receive a personalized Pinterest board of design tips and product recommendations.

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New Forrester Report for Brands: Gauge the Size of Your Digital Commerce Prize

ChannelAdvisor

We all know that brands need a strong e-commerce strategy to survive. Then again, not all digital opportunities are created equal. Some brands are wildly successful with direct-to-consumer (D2C) strategies, while others rely on strong retailer relationships to maintain profit margins. One brand might see a lot of sales in a particular geographic market, while another needs to focus on reaching niche audiences around the world.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Competition seeks stores that went the extra mile during the pandemic

TalkingRetail

Organisers of a new campaign and competition are calling on store workers, who kept the nation’s retail sector running throughout the pandemic, to share and celebrate their achievements. The Proud of My Store initiative, founded by Customer Interaction Management specialists Critizr, will shine a spotlight on the people and teams who went the extra mile.

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May 2021 Social Media Water Cooler

ROI Revolution

Published May 21, 2021. Pinterest Continues International Expansion in Latin America. Q1 2021 was a period of serious growth for Pinterest, with the platform reporting 478 million monthly active users. There has been an increased focus on international expansion for Promoted Pins in recent months, evidenced by a 37% international increase compared to just a 9% lift in US Pinterest users year over year.

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Nisa unveils latest cider festival promotion

TalkingRetail

Nisa partners across the UK are introducing deals on cider, as part of the symbol group’s latest cider festival promotion. Deals including any 2 for £4 on the newly-listed Kopparberg Tropical 500ml, Old Mout Watermelon & Lime 500ml and Rekorderlig Pink Lemon 500ml, as well as Kopparberg Mixed Fruit 500ml. Strongbow Rosé and Thatchers Rosé. This story continues at Nisa unveils latest cider festival promotion.

Retail 90
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HSBC UK is planning to open branches for longer from next month

365 Retail

HSBC UK is planning to extend the opening hours of its branches in June, after previously reducing them during the coronavirus pandemic. The extension would coincide with restrictions potentially being lifted from June 21 under the Government’s road map out of lockdown for England. HSBC UK is planning to extend the opening hours of its branches in June, after previously reducing them during the coronavirus pandemic (Aaron Chown/PA).

Banking 90
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Visa, Mastercard face biggest challenges in a decade

RetailDive

Regulatory, legislative and court confrontations over the card network companies' fees are ratcheting up pressure again for reform of the behemoths' practices.

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South Devon c-store finds new owner

TalkingRetail

Husband-and-wife team Ketan and Kajal Patel have bought Bridgetown Stores in Totnes, in the South Devon Area of Outstanding Natural Beauty. The store has been owned and operated by David Erwood and Jane Seymour for more than 10 years and is well-regarded among the community for its wide range of local products, with many of. This story continues at South Devon c-store finds new owner.

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Consumer confidence rebounds to pre-lockdown levels – survey

365 Retail

Consumer confidence has bounced back to its pre-pandemic level as the easing of restrictions boosted the financial mood of the nation, a long-running survey suggests. GfK’s Consumer Confidence Index jumped six points to its pre-lockdown figure of minus nine in May, making up all ground lost to Covid 19. Shoppers on London’s Oxford Street. The uptick was driven by continued optimism around future personal finances, now 19 points higher than this time last year, and for the wider UK economy over

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Government invests in scheme to inspire children to walk to school

TalkingRetail

An initiative aimed at encouraging hundreds of thousands of children to walk to school has received £2.1m in government support. The funding will help walking charity Living Streets extend its Walk to School Outreach programme to more than 1,000 primary schools across the country. In 2019-2020 the Walk to School Outreach programme saw walking to. This story continues at Government invests in scheme to inspire children to walk to school.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib